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Lag Hunting Data Submissions round 2

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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    Boom running /netgraph1 my ping spiked to 3024 in trying to log onto a new character and disconnected from server and had to close game completely as to many login attempts. Ping today had maxed at 188
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    edited June 2020
    Ok running /netgraph1 it seems my ping and sent data is pretty consistant no real issues. Where Ping spikes is during map transfers and loads where it can go from the 123-204 range up to 3024. When about to rubberband or experiencing a game freeze again Ping and Sent which is consistant at 36 are fine however Received can spike from the mid 400's to 400000's.
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    loonlangloonlang Member Posts: 6 Arc User
    Just by running netgraph today, the ping was all over the place. I normally get ping of 130-187, today it was everywhere from 130-3083!

    It's getting ridiculous.
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    sthe91sthe91 Member Posts: 5,466 Arc User
    edited June 2020
    Last night, I had a horrible time playing Star Trek Online from 10 PM- 12 AM EST with three disconnects and a lot of lag. I played through the Arena of Sompek and got the daily progress on my character. I then played through the Arena of Sompek on my Delta Recruit. I was through 6 of the rounds and getting to the final round when I had an SNR (server not responding). By the time I got back in I was not able to get the marks as the reward even though I made enough progress in the TFO and did not get an AFK. I then played The Vault on my Temporal Recruit, had lag, and one disconnect during the mission. The third disconnect happened when I was putting the items on my shuttle back on my main ship manually. After that, I quit for the night and did not finish what I was doing on that character.
    Where there is a Will, there is a Way.
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    thor11000thor11000 Member Posts: 8 Arc User
    This is probably non-sequitur , but could all this lag and rubber banding have something to do with Amazon super-sale June 22nd? Amazon is a fairly massive company. I have sort of notice during the Christmas rush how card transactions on the cash registers tend to slow down.
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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    thor11000 wrote: »
    This is probably non-sequitur , but could all this lag and rubber banding have something to do with Amazon super-sale June 22nd? Amazon is a fairly massive company. I have sort of notice during the Christmas rush how card transactions on the cash registers tend to slow down.

    This has been an going issue for a couple of years so no nothing to do with Amazon. It is poor optimization of game code and Cryptic's ISP's security partner Akami Technologies
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    edited June 2020
    16:16pm
    Location Dyson Battlezone
    Powers activated Frosted boots
    Running from Transporter in Park to Silo
    Rubberbanding

    So the usual TRIBBLE

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 8 ms 9 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 11 ms 11 ms 13 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 12 ms 12 ms akamai.prolexic.com [195.66.224.31]
    6 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 13 ms 13 ms a72-52-1-187.deploy.static.akamaitechnologies.com [72.52.1.187]
    8 15 ms 19 ms 21 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 230 ms 193 ms 160 ms 93.191.173.11
    10 91 ms 91 ms 90 ms a209-200-147-156.deploy.static.akamaitechnologies.com [209.200.147.156]
    11 99 ms 96 ms 96 ms 198.49.243.237
    12 92 ms 95 ms 92 ms patchserver.crypticstudios.com [208.95.184.200]

    The performance of this game at this moment in time is an absolute disgrace. Lucky to go 30 secs without rubberbanding
    Post edited by ussvaliant#6064 on
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    pottsey5gpottsey5g Member Posts: 4,177 Arc User
    edited June 2020
    Did anyone else have unplayable lag for part of Sunday 28th? It wasn’t like the normal every day lag around x10 stronger. What was odd was tracert was really good even the akamai nodes where all coming in at reasonable speeds. I ran multiple tracert and no problems on any of them all well under 120ping . Netgraph 1 though was changing between 500 and 1500 ping way worse than the every day Akamai lag I normally get. Its hard to be sure but I don't think this was the normal akamai lag.

    I have never seen Netgraph 1 have major lag and multiple tracerts come back good before. Normally when I get lag both show high pings.
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    eazzieeazzie Member Posts: 4,000 Arc User
    Usually I have only experienced lag or slight rubber banding during endeavors. However since the extended maintenance last week I am experiencing more lag and rubber banding during normal game play. For me, whatever was done during extended maintenance has made things worse.
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    sthe91sthe91 Member Posts: 5,466 Arc User
    edited July 2020
    @darkbladejk @wingedhussar#7584 This thread has lost its stickiness and no longer shows up in General Discussion. Please fix. Thanks. :)
    Post edited by sthe91 on
    Where there is a Will, there is a Way.
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    I was wondering where this thread has disappeared to
    https://i.imgur.com/r6F7yxj.jpeg
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    ltminnsltminns Member Posts: 12,569 Arc User
    The stickiness was also lost on the Mudd's Market Thread and Rattler's Winter Wonderland Tips and Tricks (it should have). These did not lose stickiness accidentally. Magnets demagnetized.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
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    taris10005#5669 taris10005 Member Posts: 92 Arc User
    The Dyson Lagosphere was bad again with the ship teleporting all over the place. backward, forward. New Klingon Civil War patrols are unplayable with lag and rubberbanding and pvp worse with lag and freeze up.
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    edited July 2020
    Dyson Battlezone is the usual @hitfest of lag and rubberbanding
    Sector Space travelling from Mine to Badlands rubberbanding
    you can thrown the Badlands into the mix rubberbanding
    12/07/2020
    00:45am UK time
    EU proxy


    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 8 ms 9 ms 8 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 11 ms 12 ms 13 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 14 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 13 ms 12 ms 12 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 22 ms 13 ms 12 ms a72-52-1-187.deploy.static.akamaitechnologies.com [72.52.1.187]
    8 58 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 86 ms 86 ms 86 ms 93.191.173.11
    10 92 ms 91 ms 91 ms a209-200-147-156.deploy.static.akamaitechnologies.com [209.200.147.156]
    11 97 ms 93 ms 94 ms 198.49.243.237
    12 92 ms 93 ms 94 ms patchserver.crypticstudios.com [208.95.184.200]

    Trace complete.

    update
    ISA
    Terock Nor
    Brotherhood of the Sword
    Starbase One
    New Romulus
    No lag or rubberbanding just the zones/maps i mentioned
    Post edited by ussvaliant2#1952 on
    https://i.imgur.com/r6F7yxj.jpeg
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    taris10005#5669 taris10005 Member Posts: 92 Arc User
    Dyson Lagosphere, every day there is lag and rubberbanding issues.
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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Doesn't seem like they're interested in this anymore. Performance Issues survey is no longer an Announcement, this thread as removed as a 'Sticky' looks like we're done here.

    Guess this falls into the ever growing list of things that are just 'too hard to fix.'

    Hope I'm wrong.
    Insert witty signature line here.
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    If they aren't interested anymore than I say if you aren't already speak with your wallet and let it be silent
    https://i.imgur.com/r6F7yxj.jpeg
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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    well we should keep it alive. i know they dont want to see this, thus the removal from sticky. but they should keep seeing it.

    a blind eye solves nothing. but then again, many things from this team and company have become very one sided.

    You can keep the thread alive if you wish, but if they're not going to do anything.. then bumping the thread won't change that. It seems they have made their decision and decided to do nothing.
    If they aren't interested anymore than I say if you aren't already speak with your wallet and let it be silent

    Best advice that can be offered. The Lag has killed my desire to play and I spend my money elsewhere. I encourage others to do the same if they agree.
    Insert witty signature line here.
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    sniper1187sniper1187 Member Posts: 251 Arc User
    edited July 2020
    Opening up Angel lock boxes, lag hits while opening the box for like 5 seconds, did I get a ship or did I get lag screwed in that 5 second window and get TRIBBLE items? I'm betting on getting screwed. No more money from me.
    "Nuke the entire site from orbit--it's the only way to be sure"
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    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    1 1 ms 2 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 11 ms 9 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 11 ms 11 ms 31 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 14 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 13 ms 12 ms 12 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 12 ms 13 ms a72-52-1-187.deploy.static.akamaitechnologies.com [72.52.1.187]
    8 14 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 87 ms 88 ms 87 ms 93.191.173.11
    10 94 ms 93 ms 93 ms a209-200-147-156.deploy.static.akamaitechnologies.com [209.200.147.156]
    11 105 ms 95 ms 95 ms 198.49.243.237
    12 94 ms 94 ms 94 ms patchserver.crypticstudios.com [208.95.184.200]

    Rubberbanded 5 times to get from the Outskirts silo to Transporter.

    100% done with any financial investment in this product. Why support a broken product that isn't being fixed.
    https://i.imgur.com/r6F7yxj.jpeg
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    accordvtec77accordvtec77 Member Posts: 140 Arc User
    edited July 2020
    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.1
    2 10 ms 9 ms 9 ms 96.120.90.113
    3 8 ms 25 ms 10 ms po-302-1221-rur01.napa.ca.sfba.comcast.net [162.151.31.29]
    4 11 ms 9 ms 11 ms be-201-rar01.rohnertpr.ca.sfba.comcast.net [68.85.57.249]
    5 15 ms 23 ms 15 ms be-297-ar01.santaclara.ca.sfba.comcast.net [96.108.99.13]
    6 15 ms 14 ms 16 ms be-33651-cr02.sunnyvale.ca.ibone.comcast.net [68.86.90.93]
    7 25 ms 18 ms 19 ms be-11083-pe02.529bryant.ca.ibone.comcast.net [68.86.84.14]
    8 14 ms 28 ms 16 ms ix-xe-8-1-0-2-0.tcore1.pdi-paloalto.as6453.net [66.198.127.17]
    9 15 ms 18 ms 25 ms if-ae-2-2.tcore2.pdi-paloalto.as6453.net [66.198.127.2]
    10 15 ms 20 ms 14 ms if-ae-5-2.tcore2.sqn-sanjose.as6453.net [64.86.21.1]
    11 13 ms 15 ms 13 ms if-ae-1-2.tcore1.sqn-sanjose.as6453.net [63.243.205.1]
    12 16 ms 13 ms 34 ms 63.243.205.62
    13 16 ms 16 ms 15 ms po111.bs-b.sech-sjc.netarch.akamai.com [209.200.184.202]
    14 * * * Request timed out.
    15 16 ms 16 ms 17 ms ae121.access-a.sech-sjc.netarch.akamai.com [209.200.184.205]
    16 * * 89 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
    17 96 ms 90 ms 88 ms 198.49.243.237
    18 86 ms 85 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]

    Trace complete.

    Same BS bottleneck as always. I'm gonna take the advice I just read. I'll continue to play...but I AM done spending actual money on this game. I encourage anyone to do the same. Only way this will get fixed, is if this starts hurting them financially. This whole "we're looking into it, and we need more data" BS has gotten incredibly tiresome. That dumb@$$ survey we were asked to fill out...right...for all the good THAT did. I can't do ANYTHING anymore without getting rubberbanded, and it occurs a MINIMUM of 5 times every hour.
  • Options
    ltminnsltminns Member Posts: 12,569 Arc User
    Well, there is complaints of Lag and Rubberbanding in Lord of the Rings Online as well. Guess what. Their Servers are hosted in Boston as well and Akamai is also in the picture.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
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    galacticgoogalacticgoo Member Posts: 61 Arc User
    Greetings folks, resident Bug Hunter and forum mod here. Not too long ago we had you guys submit some data in hopes of tracking down the Lag Monster that has been rearing his ugly head as of late. We promised you guys the next time we knew something we would be sure to update you guys. The good news is the team has been able to get through all of the data sent in from the last round of mass submissions and there are some working theories the team has been able to come up with to track down this beast. With all theories now comes the time to put them to the test. As you folks know the Lag Beast is a wily one and in order to make sure we're on his trail like we believe, we need some additional help from the community. This is where you folks come in. To help put these theories to the test and make sure we're on the right track we need a second round of data from you guys. This time we need a bit more than the first round. Below is a list of what we need from you guys.

    I think the issue is the "invalid skills" respec that causes a SNR. I respeced all 56 of my alts. Most of them 2 months later had the "invalid spec" issue. When I respeced them a SNR occured. I think this generated SNR is what is causing the lag for everyone.

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    pottsey5gpottsey5g Member Posts: 4,177 Arc User
    edited July 2020
    Game is near unplayable and what a surprise 2 Akamai nodes are to blame.

    10 19 ms 22 ms 27 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    11 579 ms 546 ms 332 ms a72-52-1-181.deploy.static.akamaitechnologies.com [72.52.1.181]
    12 28 ms 28 ms 28 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    13 243 ms 185 ms 153 ms 93.191.173.69
    14 121 ms 121 ms 120 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    15 125 ms 118 ms 123 ms 198.49.243.237
    16 114 ms 112 ms 110 ms patchserver.crypticstudios.com [208.95.184.200]

    Are we ever going to get a report from Cryptic on all the data gathered?
  • Options
    ussvaliant2#1952 ussvaliant2 Member Posts: 402 Arc User
    pottsey5g wrote: »
    Game is near unplayable and what a surprise 2 Akamai nodes are to blame.

    10 19 ms 22 ms 27 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    11 579 ms 546 ms 332 ms a72-52-1-181.deploy.static.akamaitechnologies.com [72.52.1.181]
    12 28 ms 28 ms 28 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    13 243 ms 185 ms 153 ms 93.191.173.69
    14 121 ms 121 ms 120 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    15 125 ms 118 ms 123 ms 198.49.243.237
    16 114 ms 112 ms 110 ms patchserver.crypticstudios.com [208.95.184.200]

    Are we ever going to get a report from Cryptic on all the data gathered?

    Ouch I feel your pain. The Dyson Battlezone has been throwing the usual rubberbanding tantrums. And to answer your question I think about getting a report back on the data gathered I think this has been swept under the carpet and Cryptic have their fingers in their ears ignoring the problem hoping it will just go away. As of yet I don't think we have had any reassurance that the issue is still being looked into after this thread was unstickied

    [img][/img]BgMLTce.gif
    https://i.imgur.com/r6F7yxj.jpeg
This discussion has been closed.