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Extended Maintenances This Week

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Community Manager
edited September 2018 in Galactic News Network [PC]
Hey folks,

There is going to be some extended maintenance this week on PC, and a general change to our maintenance schedule.

Tuesday, September 25th
We'll have maintenance on all platforms starting at 5am PT and running for ~ 5 hours. What Time is this is for me?

Wednesday, September 26th
We'll have maintenance on PC beginning at 5am PT and running for ~ nine hours.
What time is this for me?

Because of this extended maintenance, there will be no PC maintenance on Thursday, 9/27, and we will once again be extending the Breach Event on PC by a day.

Thanks so much for your patience, folks.
Post edited by ambassadorkael#6946 on
«134

Comments

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,669 Community Moderator
    Thanks for the heads up. You guys have been doing a lot of work on the servers lately.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Community Manager
    No freaking kidding.
  • clip2guyclip2guy Member Posts: 7 Arc User
    Will this extended maintenance fix the issue with the foundry where the keyboard stops working.
  • rattleshark#0665 rattleshark Member Posts: 78 Arc User
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.
  • phoenix841phoenix841 Member Posts: 487 Arc User
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.

    Not sure what that's related to.
    However until a couple months ago, I ran an AMD 6790, and STO ran perfectly.
    In fact, I'm currently running an RX 480, and I'm on driver version 16.2.1, because anything later is the charred remains of a dumpster fire set by AMD. STO still works perfectly fine.
    My machine is a first-gen Core i7 920.
    LTS Since Beta (Jan 2010).
  • rattleshark#0665 rattleshark Member Posts: 78 Arc User
    phoenix841 wrote: »
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.

    Not sure what that's related to.
    However until a couple months ago, I ran an AMD 6790, and STO ran perfectly.
    In fact, I'm currently running an RX 480, and I'm on driver version 16.2.1, because anything later is the charred remains of a dumpster fire set by AMD. STO still works perfectly fine.
    My machine is a first-gen Core i7 920.

    Every week after server updates i have what looks like driver issues , stuttering , rebounding , severe FPS drop when i enter combat , by severe i mean my FPS goes from 30-45 fps to 2 fps. The crimson edition drivers look great when i first log in then i crash to desktop as soon as i enter combat.
  • quintarisquintaris Member Posts: 816 Arc User
    twimtbp.png
    w8xekp.jpg
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,669 Community Moderator
    No freaking kidding.

    601px-RedOct_002.jpg
    Don't forget your hardhat. ;)
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • rattleshark#0665 rattleshark Member Posts: 78 Arc User
    quintaris wrote: »
    twimtbp.png

    Last nvidia cards i had burned up in less than a year , say what you want about AMD but this set is 8 years old , nvidia has never built anything that lasts.
  • sovereign2727sovereign2727 Member Posts: 33 Arc User
    Give us a Phoenix event and I shall forgive. :P
  • treking2treking2 Member Posts: 159 Arc User
    "There is going to be some extended maintenance this week on PC, and a general change to our maintenance schedule.

    @ambassadorkael#6946,

    While you made a detailed and greatly appreciated explanation of the "extended maintenance" going on this week,
    you seem to have forgotten to make any mention at all of the "general change to our maintenance schedule".

    Are we changing from Thursdays to Tuesdays? Is the start time of the weekly maintenance changing to 5am?
    Please elaborate on exactly what you mean by this.

    Thank you.
  • sharrashimadasharrashimada Member Posts: 17 Arc User
    phoenix841 wrote: »
    Please pick a set of drivers and make them work , if you continue to patch away from my cards i will have to quit the game. These are my only choices.
    https://www2.ati.com/drivers/whql-win8.1-win7-catalyst-15.7.1-oct30.exe
    https://www2.ati.com/drivers/beta/non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20.exe
    I'M Running WIN7 64 ,dual AMD 6870 in crossfire , I7 @3.40 , i know my rig is old but i am not buying new GPU for an 8 year old comp to play a 10 year old game.

    Not sure what that's related to.
    However until a couple months ago, I ran an AMD 6790, and STO ran perfectly.
    In fact, I'm currently running an RX 480, and I'm on driver version 16.2.1, because anything later is the charred remains of a dumpster fire set by AMD. STO still works perfectly fine.
    My machine is a first-gen Core i7 920.

    Every week after server updates i have what looks like driver issues , stuttering , rebounding , severe FPS drop when i enter combat , by severe i mean my FPS goes from 30-45 fps to 2 fps. The crimson edition drivers look great when i first log in then i crash to desktop as soon as i enter combat.

    I´ve took a look, and your GPU is somewhat of a Nvidia 750 in performance. STO should run really fine with this card. And its on the supported list for STO.

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,669 Community Moderator
    treking2 wrote: »
    Are we changing from Thursdays to Tuesdays? Is the start time of the weekly maintenance changing to 5am?
    Please elaborate on exactly what you mean by this.

    Thank you.

    The only time we have "regular" maintenance on Tuesdays is with large releases or if Thursday lands on a holiday here in the US. So I don't think anything is changing at all. And as for the start time... I think that's an attempt at not cutting into prime game time for the US. Its possible that in general that time period is actually a point of low pop in the servers anyways. Kinda like how some state fairs "go dark" on days that are traditionally the lowest attendance days.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Community Manager
    Hey folks,

    The estimates for Tuesday have changed to 5.5 hours for PC and 5 hours for Console.

    Thanks for being patient.
  • eazzieeazzie Member Posts: 4,248 Arc User
    treking2 wrote: »
    "There is going to be some extended maintenance this week on PC, and a general change to our maintenance schedule.

    @ambassadorkael#6946,

    While you made a detailed and greatly appreciated explanation of the "extended maintenance" going on this week,
    you seem to have forgotten to make any mention at all of the "general change to our maintenance schedule".

    Are we changing from Thursdays to Tuesdays? Is the start time of the weekly maintenance changing to 5am?
    Please elaborate on exactly what you mean by this.

    Thank you.

    The Tuesday maintenance had been announced via https://www.arcgames.com/en/arc-news/detail/10999993-arc-scheduled-maintenance-september-2018 a while ago
  • eazzieeazzie Member Posts: 4,248 Arc User
    The Wednesday maintenance. Is there any patching as well or just shard work?
  • kreyg#8047 kreyg Member Posts: 4 Arc User
    Pretty soon you're gonna have to change the name to STAR TREK OFFLINE...AMIRITE?!
  • vorwodavorwoda Member Posts: 699 Arc User
    quintaris wrote: »
    twimtbp.png

    Last nvidia cards i had burned up in less than a year , say what you want about AMD but this set is 8 years old , nvidia has never built anything that lasts.

    Say what you want, but I'm playing STO with am Nvidia GeForce 9600 GT, which came out in 2008. So This 10 year old game runs fine for me on my 10 year old Nvidia card, which has lasted all that time. :)

    Of course, Lighting 2.0 doesn't work on it, but I never liked bloom and lens flare anyway.
  • eazzieeazzie Member Posts: 4,248 Arc User
    kreygasm1 wrote: »
    Pretty soon you're gonna have to change the name to STAR TREK OFFLINE...AMIRITE?!

    It's not as if this is a regular thing. Sometimes extended maintenance is required to benefit players in the long run.
  • kreyg#8047 kreyg Member Posts: 4 Arc User
    eazzie wrote: »
    kreygasm1 wrote: »
    Pretty soon you're gonna have to change the name to STAR TREK OFFLINE...AMIRITE?!

    It's not as if this is a regular thing. Sometimes extended maintenance is required to benefit players in the long run.

    Yeah, I know. It was a joke.
  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    Extended Maintenance is news that everyone will take a lot better if it comes with an announcement of an Upgrade Weekend for PC players.

    Just sayin. :wink:
    Insert witty signature line here.
  • ltminnsltminns Member Posts: 12,572 Arc User
    Laying the groundwork for an October 2nd launch of AoD. :)
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • benselassem#4731 benselassem Member Posts: 115 Arc User
    reyan01 wrote: »
    Extended Maintenance is news that everyone will take a lot better if it comes with an announcement of an Upgrade Weekend for PC players.

    Just sayin. :wink:

    Or a Phoenix event.

    Just sayin ;)

    Or both...

    Just sayin ;)
  • legendarylycan#5411 legendarylycan Member Posts: 37,284 Arc User
    [quote="vorwoda;c-13425027"]Of course, Lighting 2.0 doesn't work on it, but I never liked bloom and lens flare anyway.[/quote]

    lighting 2.0 is way more than just bloom and lenzflare - the old lighting system had both those things, btw - it's the difference between 'being able to see where the f*ck you're going on DS9' and 'stumbling around in pitch blackness where you're likely to be eaten by a grue'​​
    Like special weapons from other Star Trek games? Wondering if they can be replicated in STO even a little bit? Check this out: https://forum.arcgames.com/startrekonline/discussion/1262277/a-mostly-comprehensive-guide-to-star-trek-videogame-special-weapons-and-their-sto-equivalents

    #LegalizeAwoo

    A normie goes "Oh, what's this?"
    An otaku goes "UwU, what's this?"
    A furry goes "OwO, what's this?"
    A werewolf goes "Awoo, what's this?"


    "It's nothing personal, I just don't feel like I've gotten to know a person until I've sniffed their crotch."
    "We said 'no' to Mr. Curiosity. We're not home. Curiosity is not welcome, it is not to be invited in. Curiosity...is bad. It gets you in trouble, it gets you killed, and more importantly...it makes you poor!"
    Passion and Serenity are one.
    I gain power by understanding both.
    In the chaos of their battle, I bring order.
    I am a shadow, darkness born from light.
    The Force is united within me.
  • fred26291#2759 fred26291 Member Posts: 1,333 Arc User
    I hope after all this maintenance is done the rubber banding, etc, decreases, cause I have friends who experience this type of disruptions nightly for like 4 hours but during the afternoon theres none of this, the times in question are 7pm est. thru 11pm est. if anyone is interested. I for one do not experience that much in the way of rubber banding but it has happened.
  • talon1965talon1965 Member Posts: 2 Arc User
    This game has more of this than any other I play.
  • jcswwjcsww Member Posts: 6,830 Arc User
    tomilak wrote: »
    I hope after all this maintenance is done the rubber banding, etc, decreases, cause I have friends who experience this type of disruptions nightly for like 4 hours but during the afternoon theres none of this, the times in question are 7pm est. thru 11pm est. if anyone is interested. I for one do not experience that much in the way of rubber banding but it has happened.

    I have had a little of this in Breach runs for the event. It's not too bad, at least from what I have noticed, but I have seen plenty of players complain in chat about the lag and rubberbanding lately.
  • anodynesanodynes Member Posts: 1,999 Arc User
    ltminns wrote: »
    Laying the groundwork for an October 2nd launch of AoD. :)

    As I said in another thread, the ship has already sailed for October 2nd. We would have had the Infinity Lock Box return, presumably with Discovery Lock Box items added just in time for the Discovery-themed update, after maintenance on the 20th if it was going live on the 2nd.
    This is an MMO, not a Star Trek episode simulator. That would make for a terrible game.
  • leemwatsonleemwatson Member Posts: 5,507 Arc User
    edited September 2018
    jcsww wrote: »
    tomilak wrote: »
    I hope after all this maintenance is done the rubber banding, etc, decreases, cause I have friends who experience this type of disruptions nightly for like 4 hours but during the afternoon theres none of this, the times in question are 7pm est. thru 11pm est. if anyone is interested. I for one do not experience that much in the way of rubber banding but it has happened.

    I have had a little of this in Breach runs for the event. It's not too bad, at least from what I have noticed, but I have seen plenty of players complain in chat about the lag and rubberbanding lately.

    However, this is more likely an ISP issue or an IP conflict or any other number of issues, not a server issue. I'm in the UK and I get no observable lag or rubberbanding and that's despite not using a proxy.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • nightwchtrnightwchtr Member Posts: 26 Arc User
    kreygasm1 wrote: »
    Pretty soon you're gonna have to change the name to STAR TREK OFFLINE...AMIRITE?!

    LMAO aint that the truth, this is the only game in the 30yrs I have been playing that has so many maintenance windows and during the day. Usually maintenance windows are at night not 5am (8am EST) to 10am (1pm EST). I rather it just be down for a week and you guys do a complete overall to fix issues.
This discussion has been closed.