Operational Support Team: Now Recruiting!

adamrezeau1982 · August 2015

I'll be honest, I feel a little conflicted about this. On one hand, I play Star Trek Online for recreation, which means I'm in it to have fun and enjoy myself, and for the most part, I'm generally quite satisfied with my experience. To volunteer my time to actively go looking for the flaws in something I like seems counterproductive to maintaining that as a form of entertainment, or to put it another way, it seems a very "glass half empty" way to play the game...

On the other hand, there is one thing about my experience that I cannot stand: complaining. You see it on the forums everywhere. The most visible example that I can identify with personally was the retirement of risian pearl currency immediately prior to the announcement that reward ships were moving to account wide unlocks--pages upon pages of negative feedback, but very few reasoned arguments or constructive ideas. Look, I know the game's not perfect, but I also know there are real people sitting at a screen just 2 hours drive from where I sit who are constantly working to make that better, so why wouldn't help where and when I can? If I know the best avenue to use to submit feedback so that it doesn't get lost in the storm, I'll pledge that when I have something that needs to be said that it's directed to the right spot, and I'll do my best to keep it constructive.

mlagann · August 2015

I'd totally be interested. I do QA for a living (well, when I'm working, stupid economy) and enjoy trying to break things.

matthewsbj · August 2015

I would like to be considered for acceptance as a volunteer.

fadmbambam · August 2015

pwlaughingtrendy wrote: »

As an aside, I really am glad ya'll picked up on that reference I made from Troopers.

I don't think it could have been more obvious .... at least with this crowd.

jellicohatesfish · August 2015

I'm ready to take up the cause. I manage mobile & both multi-tier and Cloud architecture development... with healthy amounts of manual and automated testing/CI as part of our TSLC process. I'm also an ardent supporter of STO on the Mac platform (and have been since the beginning), hoping to offer any perspective on any issues arising with Cider. I hate the whining as well since I know the balance that constantly has to be struck between development and QA... all without impacting the business customer's deployment schedule.

Oh... and as pedantic as they seem to some, I'm also an absolute fanatic for fixing grammar and spelling errors.

autumnraynefyr · August 2015

Insomuch as to help, would we ostensibly be helping by playing via Tribble and reporting when we break the game..?

autumnraynefyr · August 2015

Also, take this nugget of thought for people whom believe that it is unscrupulous for asking for volunteers to do this.. If there was proffered payment, people would be doing this just to get paid and not to help.. Asking for volunteers in an unpaid setting means that you get people whom are genuinely wanting to help, regardless of receipt of payment for their work.. Most of my Closed Alpha/Beta work games has gone unpaid, apart from a few random perks.. And although these volunteer positions are unpaid, that does not mean that they will go unpaid for their work. Think about this, Tribble is the beta test shard for STO, and playing on it guarantees nothing, you don't get paid for playing on tribble, however, campaigns do arise that cause payment in form of Tribbles (As if we didn't already have enough.. *buys another 50 tribbles to "play" with her Cannibal Tribbles* )... And many of these tribbles give unique bonuses like the Mark Tribbles which grant free Reputation Marks every 60 minutes..

noxalon · August 2015

I would like to join!
I am willing to make a new character or replay all the missions in search of different bugs

ebrithil1 · August 2015

I would be highly interested in joining the STO: OST.

northstar121403 · August 2015

I'm in 100%

darkknightucf · August 2015

frtoaster wrote: »

I think you should look for people with different areas of expertise:

(a) space PvP
(b) ground PvP
(c) space PvE
(d) ground PvE
(e) doffing
(f) the tailor and outfits
(g) the Foundry
(h) math
(i) English
(j) mathematical English

The last three require further clarification.

(h) If you would just tell us how the mechanics are supposed to work, then we could actually check your math. Sometimes, it's difficult to tell whether there actually is a bug or whether the math is just horribly convoluted.

(i) You need someone to proofread your work. There are far too many typos in this game. I don't know why you don't use a spell-checker; that would catch the numerous spelling errors. After the text is spell-checked, pass it to proofreaders to find the more complicated grammatical errors.

(j) Many of your tooltips are horribly written. They violate the basic conventions of mathematical English. Note that mathematical English is a different skill from both math and English. The skill can only be acquired by spending a lot of time writing mathematics, not just solving math problems. It's not a skill commonly taught at the undergraduate level, even in the sciences and engineering. It's really only required of math majors, though other people may pick it up, depending on the focus of their studies.

I nominate you as Project Manager.

iranoveryourdog · August 2015

Sign me up. I file enough bug reports...It would be nice to be able to help do something about them for a change

blackngold2 · August 2015

I'm in, in fact, I have a few bugs to point out already! I'm hoping I can do more to make gameplay better for other players. That's all I'm in for... To make the game better for others who get the same joy out of playing it as I do.

#BugBashers

mikoto8472 · August 2015

*Reads the OP.*

*Stares in amazement at all the volunteers flooding in to do a paid job for free.*

*Then laughs her TRIBBLE off and leaves the thread.*

thunderstar130 · August 2015

I'm in. Please add me. I've been with the STO community since 2010.

captaintpol · August 2015

sounds like fun, I spend roughly 1-2hours on tribble to test stuff and see where and how different skills/items/ or powers, work and if they work the way they are stated or if they don't.

hakaze · August 2015

If this would actually help get bugs fixed I would probably enjoy the heck out of it, I spend years on the star wars galaxies test servers so that might have jaded me a little... But yeah bugs? like the tholian ground beam attacks counting as a melee or innate attack since it doesn't trigger the "plasma feedback cascade" kit module even if they "fire" it in their EV suits despite being a beam of energy?

But yeah If I could join bug hunting that would be fun

gt500dotorg · August 2015

I'm intrigued by the idea of a volunteer team to help with reproducing bugs, however I'm not sure how much time I'll have I would be able to dedicate to such an endeavor. I already do technical support and some QA/testing for a software company, so free time is always a bit iffy for me.

timofborg · August 2015

Hello

Can I please join the Bug Hunting team?

I have done Beta testing and bug reporting in the past for many projects both Professionally at work and online communities like Linux OS's in the past, but i am currently not involved in any beta testing or other communities....

I also run a new YouTube channel about STO

youtube.com/c/TimofBorgStarTrekOnlineShowzone

https://www.facebook.com/TimsStarTrekOnlineShow
https://plus.google.com/u/0/+TimofBorgStarTrekOnlineShowzone/posts
https://twitter.com/TimOfBorgShow

STO Account Name = timbob1980

timmobobddssd

shinseialpha · August 2015

I am interested in joining the program.

askray · August 2015

This is awesome to see so many people wanting to jump up and dedicate some time to help squash some annoying bugs! :Smile:

hoan113 · August 2015

hey ill join up, hehe maybe ill even get to become one with the bugs. (my main is a trill). but in all seriousness ive seen a lot of bugs, I cant tell you how many times ive fallen thru ESD. I might need to court-martial my transporter chief.

weirdtrekie30 · August 2015

I'd certainly be interested in joining, I'm experienced in PC hardware and OS's, my personal favorite is tweaking with things like software overclocking on dual CPU workstations (As their BIOSes never allow BIOS based overclocking for obvious reasons). I have a rough understanding on how the game engine works but most of all,

I hate bugs!

So, sign me up

daelosprime · August 2015

I'm quite interested in partaking in this program. I love to contribute to making things better for everyone and on many occasions my bug reports take a while to type up because of the content I include.

hoan113 · August 2015

its nice to see the devs looking to the players for help

snafu33 · August 2015

I would be willing to help out to make the game better for others.

diggingcrumpet · August 2015

Hello @pwlaughingtrendy I am interested in applying and volunteering my time. I have plenty of it to dedicate to this task. If test cases/scripts could be made that would assist greatly too. #BugBashers Let me know when your ready.

councilspectre · August 2015

I would like to assist. I've spent a great deal of time and money on the game and love Star Trek. I have a tech background and would enjoy putting some of my free time towards this effort.

zobovor · August 2015

darkknightucf wrote: »

frtoaster wrote: »

I think you should look for people with different areas of expertise:

(a) space PvP
(b) ground PvP
(c) space PvE
(d) ground PvE
(e) doffing
(f) the tailor and outfits
(g) the Foundry
(h) math
(i) English
(j) mathematical English

The last three require further clarification.

(h) If you would just tell us how the mechanics are supposed to work, then we could actually check your math. Sometimes, it's difficult to tell whether there actually is a bug or whether the math is just horribly convoluted.

(i) You need someone to proofread your work. There are far too many typos in this game. I don't know why you don't use a spell-checker; that would catch the numerous spelling errors. After the text is spell-checked, pass it to proofreaders to find the more complicated grammatical errors.

(j) Many of your tooltips are horribly written. They violate the basic conventions of mathematical English. Note that mathematical English is a different skill from both math and English. The skill can only be acquired by spending a lot of time writing mathematics, not just solving math problems. It's not a skill commonly taught at the undergraduate level, even in the sciences and engineering. It's really only required of math majors, though other people may pick it up, depending on the focus of their studies.

I nominate you as Project Manager.

I nominate you lot as a replacement for CrypticFrost (minus a paycheck) .
Here's hoping for less ... errr ... confusion .

http://lootcritter.com/2015/02/05/cheap-move-cryptic-bait-switch-on-the-dilithium-weekend-cryptic-frost-confused/

sch3ff3l · August 2015

do graphical bugs count in as well? if yes where do i sign up? me myself still have a nasty light effect bug due to the broken rescale of the sector map (some days ago my ambassador was hosting a rave party with all light on the windows blinking (kinda funny that one was xD)...

Operational Support Team: Now Recruiting!

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