test content
What is the Arc Client?
Install Arc

Macintosh Client is crashing

123457

Comments

  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited October 2014
    Yes, calling this 'discrimination' cheapens the concept of actual discrimination in the world. This is just exceptionally poor customer service in which a 'low-priority' group of customers are being largely ignored.

    It's worth talking about for sure, because that's a crappy business practice... But I can't imagine any Mac publications caring about some relatively minor MMO. If it was Blizzard ignoring us, maybe.
  • stormf0stormf0 Member Posts: 39 Arc User
    edited October 2014
    Back to the topic at hand…

    I'm sure the developers are aware of the problem with Mac clients crashing. I'm glad that the Winewrap alternative works for me (sort of), but the graphics always looked better and maps loaded faster in the Mac client. I would be delighted to return to the Mac client because (crashes notwithstanding) it works better.

    I'm quite sure that bias against Mac gamers has nothing to do with the delay in getting the Mac client fixed. More likely, I suspect that either the problem is so extensive that the developers have to rewrite a large portion of the code, or the developers are still trying to track down the cause of the crashes in the first place. I concur that a bit more feedback from the devlopers would be helpful (even just a "hey, we're aware of it and working on it") and a wise PR move. As a Mac gamer, I know that we can be extra sensitive to support issues on multi-platform games.

    To the developers: I really like the Delta Rising content and happily purchased a T6 ship (despite my usual practice of only spending ZEN earned in-game), but have had an unpleasent experience with the Mac Client since the update. Please provide us with some feedback regarding this issue.

    -Composer7777
  • khan5000khan5000 Member Posts: 3,008 Arc User
    edited October 2014
    Has anyone thought of bring up this — for lack of a better term — discrimination-by-ignoring against MacOS users to MacWorld and/or other Mac-centric media outlets?

    It's not discrimination as it's not just the Mac's crashing...there are people with PC's crashing also.
    Your pain runs deep.
    Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
  • khan5000khan5000 Member Posts: 3,008 Arc User
    edited October 2014

    It will take advantage of everything your machine has... put in the extra wait state for graphics (slows down your graphics) in the STO options, and everything will run much cooler.

    That said, a hot charger like that is pretty normal when pushing the machine hard and shouldn't cause problems.

    Oh yeah it's putting my machine to the test. I played this morning and would unplug my machine when I noticed my charger getting hot...and it depletes my battery
    Your pain runs deep.
    Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
  • mhall85mhall85 Member Posts: 2,852 Arc User1
    edited October 2014
    Has anyone thought of bring up this — for lack of a better term — discrimination-by-ignoring against MacOS users to MacWorld and/or other Mac-centric media outlets?

    Macworld (or other Mac-centric sites) wouldn't "care" because they know the Mac gets short-changed in the gaming market. So, they'd maybe sympathize, but wouldn't be surprised. It's the same old story... developers won't make games for the Mac, the Mac isn't used by gamers to warrant the development of games... the vicious cycle never ends.

    Plus, it's worse for STO, because of Cider. From what I've read, Cider is known for being unstable... so again, no one would be shocked to hear that STO is having issues.
    d87926bd02aaa4eb12e2bb0fbc1f7061.jpg
  • grossernagus002grossernagus002 Member Posts: 5 Arc User
    edited October 2014
    The Tribble patch description sounds like it will at least try to adress the crash problems (platform-independent). It also shows the problem is related to old vs. new hard- and software, rather than systems (like Mac vs. Windows). Shader model 2 refers to the most compatible level of DirectX 9.0 (the original release).

    The silly thing is I virtually stopped playing STO since the so-called release of DR. Instead of doing a real quality assurance Cryptic decided to test the software by putting it into production.

    Where I come from we have saying for this: "Banana-Software", it matures while being used by the customer.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited October 2014
    Where I come from we have saying for this: "Banana-Software", it matures while being used by the customer.

    I like that saying... I'm going to share it with my roommate who's a software developer, I think he'll get a kick out of it too.
  • mhall85mhall85 Member Posts: 2,852 Arc User1
    edited October 2014
    Where I come from we have saying for this: "Banana-Software", it matures while being used by the customer.

    There's always money in the banana software... :P
    d87926bd02aaa4eb12e2bb0fbc1f7061.jpg
  • groselicaingroselicain Member Posts: 30 Arc User
    edited October 2014
    The silly thing is I virtually stopped playing STO since the so-called release of DR. Instead of doing a real quality assurance Cryptic decided to test the software by putting it into production.

    Where I come from we have saying for this: "Banana-Software", it matures while being used by the customer.

    I'm in the same boat. I got the Mac client the day it came out in hopes of playing with my friends who had been playing since the Atari days, and once installed I played to a fever pitch. With Delta Rising's issues, my playing time has dwindled to a point where I haven't logged on in days. It's just not worth all the workaround at this point, which is a bummer when I think about the Dilithium weekend and the Lobi event that took place to celebrate the successful launch.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited October 2014
    I'm in the same boat. I got the Mac client the day it came out in hopes of playing with my friends who had been playing since the Atari days, and once installed I played to a fever pitch. With Delta Rising's issues, my playing time has dwindled to a point where I haven't logged on in days. It's just not worth all the workaround at this point, which is a bummer when I think about the Dilithium weekend and the Lobi event that took place to celebrate the successful launch.

    Agreed. This whole debacle has really killed my desire to play this game at all, and I played nearly every day all year except about a month during the summer when I was deathly ill.

    I've been in contact with my credit card company, like I said earlier in the thread, and if the game still doesn't work and I still can't get some kind of response from support after today's patch, Chase is going to process my dispute and give me my LTS money back.

    It's sad because I still do still want to play on some level, but if that's not going to happen, I can find something else to do.

    Edit: Yep, still crashing. Oh well.
  • groselicaingroselicain Member Posts: 30 Arc User
    edited October 2014
    Today's the day I've been waiting for–a sale on lifetime subscriptions. I make a point of bringing this up because, I've been a monthly subscriber waiting for the day to go lifetime, but now I'm not sure I'll ever pay again when I can't even play consistently.

    PWE, Cryptic, whomever: if you want my money (and really, I am trying to keep giving it to you) don't pull this stunt again. I suppose until the sale is up, I'll be watching developments really closely.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited October 2014
    Today's the day I've been waiting for–a sale on lifetime subscriptions. I make a point of bringing this up because, I've been a monthly subscriber waiting for the day to go lifetime, but now I'm not sure I'll ever pay again when I can't even play consistently.

    PWE, Cryptic, whomever: if you want my money (and really, I am trying to keep giving it to you) don't pull this stunt again. I suppose until the sale is up, I'll be watching developments really closely.

    You're braver than I am if you're willing to spend any amount of money on this game ever again.
  • cadfael71cadfael71 Member Posts: 54 Arc User
    edited October 2014
    Today's the day I've been waiting for–a sale on lifetime subscriptions. I make a point of bringing this up because, I've been a monthly subscriber waiting for the day to go lifetime, but now I'm not sure I'll ever pay again when I can't even play consistently.

    PWE, Cryptic, whomever: if you want my money (and really, I am trying to keep giving it to you) don't pull this stunt again. I suppose until the sale is up, I'll be watching developments really closely.

    I'm in exactly the same boat.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited November 2014
    I figured I'd drop this info here - I saw in another thread that someone had resolved their issue by turning AA off and putting their graphics to medium. I turned my graphics up to medium from their lowest settings (which is what I usually use because my vision stinks) and got to play for almost an hour before the game crashed. I found that rather curious. If you run very low graphics like I do, maybe see what happens.
  • iathoriathor Member Posts: 71 Arc User
    edited November 2014
    After the latest patch (10/31?), I'm still getting the crashing on the Mac client every few minutes. Frequency is about the same as it has been since DR update, and it doesn't seem tied to any particular user action, can even happen just sitting idle (in this case, sector space outside New Romulus). I ran through a mission with only a couple crashes, which is about the same as it's been since DR came out.

    Game is basically unusable for me; just doing R&D and a few doff assignments daily to see if things have been fixed.

    System info: late 2013 Retina Macbook Pro, 16GB, Mac OS 10.9.5, running full screen 1440x900 resolution
  • lystentlystent Member Posts: 1,019
    edited November 2014
    iathor wrote: »
    After the latest patch (10/31?), I'm still getting the crashing on the Mac client every few minutes. Frequency is about the same as it has been since DR update, and it doesn't seem tied to any particular user action, can even happen just sitting idle (in this case, sector space outside New Romulus). I ran through a mission with only a couple crashes, which is about the same as it's been since DR came out.

    Game is basically unusable for me; just doing R&D and a few doff assignments daily to see if things have been fixed.

    System info: late 2013 Retina Macbook Pro, 16GB, Mac OS 10.9.5, running full screen 1440x900 resolution

    Anyone else crashing? Gotta make sure that there is enough people before I can officially declare that Mac users are being ignored because:
    ________________________________________________________________________
    From 10/30/14 patch notes:
    "New Subscriber Bonuses:

    Lifetime Subscription
    Talaxian Playable Species
    Talaxians are now available as a new playable species for Federation and Klingon factions.
    Talaxians are available for players with lifetime accounts.
    This is retroactive to anyone that has purchased a lifetime subscription
    Additional 800 Day Veteran reward
    One Ship Upgrade Token per Account
    The Upgrade Token rewardpack will be mailed in game to the first character that logs in on the account.
    That character will receive a rewadpack which can be traded to any character on the same account.
    Once the Upgrade Token is unpacked, it will be bound to that character and cannot be traded.
    This will also unlock for Lifetime subscribers.
    This is retroactive to all 800 day veterans and lifetime subscribers.


    General:

    Resolved a number of issues that occasionally would cause a costume change related crash.
    Resolved a crash that would occasionally occur when pressing Accept after completing a Skill Respec through the Skill Respec trainer contacts.
    Resolved a graphics related crash that would occur on video cards with Shader Model 2.
    Resolved a crash that could occur on startup with Direct X9 settings.
    Bound items can no longer be stacked with unbound items.
    When split, bound items will always create bound stacks.
    The ability to respec Captain Specialization Points when using a Skill Point Respec is no longer available.
    Captain Specialization points were not intended to work when using a Skill Point Respec token.
    Resolved an issue which was causing players to be able to use their weapons and numerous Kit and Captain Powers in the Jenolan Sphere.
    Foundry: Resolved an issue that caused invisible FX for the Mirror Universe Portal.
    Added an icon to the Jem’Hadar Lobi Costume pack.
    Resolved an issue where clouds of fog would sometimes appear incorrectly.



    Content:

    “Alliances”
    Resolved an issue which was causing teamed players to spawn outside of the walls when beaming in to Voyager.
    When successfully making an ally out of the Turei, Tuvok will express the correct reaction.
    Previously, Tuvok’s text would refer to this as a failure instead of a success.
    Text now better matches the VO throughout this episode.
    “Dragon’s Deceit”
    Additional VO has been added to this episode.
    Resolved an issue where the Neural Parasite would sometimes run underneath players during its reveal cutscene.
    Tuvok’s headshot has been removed when interacting with the crate which gives the player the grapple gun.
    Text now better matches the VO throughout this episode.
    “Mindscape”
    Resolved an issue where Voyager could sometimes get lost in the fluidic space battle.
    Lowered the spawn rate of enemy bioships in the fluidic space battle.
    Added bulletproofing to make this less susceptible to breaking in the Astrometrics area.
    Added thicker fog while in the Undine Ship interior.
    Text now better matches the VO throughout this episode.
    “The Son” – Kobali Adventure Zone
    The Replay mission reward will now award additional Mk 11 Kobali Rifles.
    This will allow players to equip their Bridge Officers with this unique Delta Quadrant weapon.
    “Reunion”
    Resolved an issue where players in teams would see multiple versions of the same contact.
    Contact VO no longer overlaps.
    Text now better matches the VO throughout this episode.
    “Revolution”
    A jammer is no longer floating in the air during the ground portion of the episode.
    The jammer will now be attached to the nearby surface.
    Text now better matches the VO throughout this episode.
    “Revelations”
    Additional VO has been added to this episode.
    Text now better matches the VO throughout this episode.
    “Takedown”
    Additional VO has been added to this episode.
    Resolved an issue where the player could be blocked from completing the mission if Gaul was defeated in the hallway attached to the arena.
    Added sound effects to the drop pods in the arena.
    Text now better matches the VO throughout this episode.
    “Enemy Action”
    Transwarping from the ground for this mission no longer plays the space Transwarp animation.
    It now plays the correct ground Transwarp animation.
    “Night of the Comet”
    After completing the Scotty drink puzzle, players can talk to the Drozana past bartender to buy “Nerve Tonics to go”.
    These tonics are limited to once per play through of the episode.
    The tonics are now bound to the character upon buying them.
    “The Other Side”
    The portal to the Mirror Universe in Arawath is no longer invisible.
    “Cold Comfort”
    The laser drill now has firing FX.
    Additional VO has been added to the following Delta Quadrant contacts:
    Burgess
    Galera
    Mena
    Q’Nel
    Delta Quadrant Patrol Systems:
    Resolved an issue where all Delta Quadrant Patrol missions were always rewarding a Mk XII Phaser Beam Array.
    It will now always grant a different Mk XII Space Weapon, of any weapon and energy type.
    Resolved an issue causing excess bloom in the Zahl System.
    The Wyanti System now has an image and information when interacting with it in Sector Space.
    The “Welcome to the Delta Quadrant” video will now play when a player warps out of the Jenolan Sphere for the first time.
    This will also play for the players who might have missed this video initially.
    With Delta Rising’s launch, if a player immediately Transwarped to “Mindscape” after completing “Escalation”, the video would not play and would never be played.
    A console has also been added to Delta Quadrant Command to rewatch this video.
    Updated the look of the door choices for the Iconian Space Gate in the Tau Dewa Sector to make it clearer where the options take the player.
    PvE Queues:
    The PvE queue “Azure Nebula Rescue” is now available.
    The PvE queue “Undine Infiltration” is now available.
    “The Battle of Korfez”
    The Vaadwaur missile now has the correct art.
    Captain Harry Kim’s dialogue no longer overlaps.
    Removed text which states “The Battle of Korfez” has an Advanced mode.
    This queue only has an Elite mode.
    There are no longer two Mission Briefing objectives for the Advanced version of “Storming the Spire.”
    Resolved an issue causing the Starbase in the Fleet Starbase queue to not scale correctly to the difficulty level of the queue.
    Federation players cannot leave Starfleet Academy until completing the skip version of the tutorial.
    Previously, players could get stuck if they left Starfleet Academy prior to finishing the skip tutorial process.
    If a player is stuck in the following zones, there is now an interact option with these points to allow access back to Starfleet Academy:
    ESD
    Sol System
    Sirius Sector
    Federation players can no longer join the Borg Red Alert without completing the full or skipped version of the tutorial.
    When this occurred, players could get stuck in the Alert since there was no option to leave the Alert.
    Missions which have a random assortment of rewards for completion will now have a wider range of reward varieties.
    Backgrounds for NPC contact windows in Delta Quadrant content now show the correct image.
    Vaadwaur Tanks have brand new death animation.
    Commander Hugor no longer spawns in random groups of Klingon NPCs.
    Episodes which no longer exist will now automatically be dropped from the player’s In Progress list.
    Turned the rotating events back on for New Romulus.
    These were accidently shut off.
    Hirogen lips now move when speaking in cutscenes.
    Resolved an issue that was causing level 60 players to not be able to access PvP Warzone Sector doors in the Qo’Nos and Donatu Sectors.
    Added music to the Devore Sector.
    Resolved an issue causing the nebula to flicker in the Klingon space tutorial map.



    Systems:

    Resolved an issue where obtaining level 1 in any R&D School would unlock the school associated trait which is intended to unlock at level 15.
    The traits will be automatically removed from the trait list as well as any which are equipped.
    Traits earned by reaching level 15 in a R&D School will not be removed.
    The list of traits this is applied to are:
    “Beam Barrage” – Beams School
    “Deft Cannoneer” – Cannon School
    “Give Your All” – Engineering School
    “Inelastic Collisions” – Shields School
    “Kinetic Precision” – Projectiles School
    “Particle Manipulator” – Science School
    “Penetrating Rounds” – Ground Weapons School
    Powers:
    Kinetic Magnet:
    Fragile damage threshold increased from 10,000 / 15,000 / 20,000 to 20,000 / 30,000 / 40,000.
    Excluded the following items from being affected by “Kinetic Magnet”:
    Aceton Assimilators for Gorn, Voth and Player
    All Cluster Torpedoes
    All Tailpipe Torpedoes
    B'Ger Plasma Torpedo
    Destabilized Plasma Torpedo
    Gorn Repair Platforms
    Hirogen Feign Death "Loot" Container
    Intel EMP Probes
    Malon and Voth Depth Charge targets
    Projected Singularity
    T5 Counter-Command Shield Generator
    Undine Plasma Torpedo
    VATA Console torpedoes, and KDF equivalent Mines
    Resolved an issue where some Mines and Torpedoes were not correctly affected by Kinetic Magnet.
    Feign Disintegration will no longer permanently alter AI behavior when used.
    Bridge Officers that have the stealth triggered will only act differently for as long as the Stealth lasts.
    Both ranks of Quick Draw have been reworked to be a passive effect.
    Previously it was triggered by ability activation.
    This resolves an issue that was causing abilities already in cooldown to gain a cooldown benefit when additional abilities were activated.
    The cooldown reduction is now always a fixed percentage, but that value has been raised to 10% at Rank 1 and 20% at Rank 2.
    This cooldown reduction now affects all non-weapon abilities, by design.
    Previously it was accidently affecting only a few non-Kit abilities.
    The descriptions for these abilities have been updated to reflect the new functionality.
    Ionic Turbulence:
    Chance to trigger "Out Of Control" changed from 20% / 35% / 50% to 20% / 30% / 40%.
    Lockout/Immunity period from affected by "Out of Control" increased from 6 seconds to 10 seconds.
    Strength of repel during "Out of Control" reduced by 20%.
    Fixed a tooltip error that indicated the Hold from "Out of Control" lasts 3 seconds, when it actually only lasts 2 seconds.
    This is a text change only.
    Added a distance limit statement to the tooltips on versions of Subspace Beacon.
    Added a description of the Fuse Timer mechanic to all versions of Transport Warhead.
    Resolved a display text issue on Psionic Feedback, Shield Pulse, and Electrostatic Field Kit Modules.
    These items indicated they were "Operations Modules" instead of correctly listing them as "Mechanic Modules".
    Omni-Directional Antiproton Beam Array from the Mission Reward for "Sphere of Influence":
    Renamed to "Ancient Omni-Directional Beam Array" to reduce confusion between this and the similarly-named Crafted Beam Arrays.
    This mission reward no longer shares a Equip Limit Category with the Crafted Beam Arrays, allowing both to be placed on any ship simultaneously.
    Damage from this weapon has been increased by a small amount.
    It still deals less damage than the Crafted Beams, but the difference is smaller, and this beam can benefit from a set bonus.
    Vaadwaur Space NPCs:
    Assault and Interdictor Cruisers no longer get stuck in a “run away” AI loop when players are close to them.
    Constriction Anchors now reduce a target’s Engine Power to zero if allowed to keep that target anchored for less than 30 seconds.
    Constriction Anchors will no longer push their owners when launched.
    All Vaadwaur Mines now hit for less and spread out further when launched.
    All Vaadwaur Assault Vessels, Assault Cruisers, and Artillery Vessels now have a chance to spawn without a Tricobalt Launcher.
    Resolved an issue which caused player attacks to register on the wrong side of the Vaadwaur Battleships and Dreadnaughts.
    This is a visual change only.
    Delta Alliance Reputation System:
    The proc chance for the Thoron Torpedo purchased in the Reputation store has been increased to 10% from 2.5%.
    Updated the display name and proc chance for the Thoron Infused Quantum Mines.
    The images for the hourly and daily projects now match the images for the rest of this reputation system.
    Upgrade System:
    Added upgrade functionality to the Borg assimilated console.
    Addressed an issue that caused the Counter-Command Multi-Energy Relay to become worse when upgraded.
    Tactical Vulnerability Exploiter Consoles can now be upgraded using Projectile Tech Upgrades.
    Resolved an issue when upgrading the Jem'Hadar Polaron Beam Pistol to Mk XII would result in it becoming Blue in quality, instead of remaining Purple.
    This item was previously obtained from the Lobi Upgrade Pack.
    Resolved an issue which was blocking being able to add items like Photon Torpedoes to certain Fleet Projects.
    An example would be the project “Practice Tactical Exercises”.
    Hierarchy Bridge Officers:
    Resolved an issue which was blocking Klingon Captains from training their Hierarchy Bridge Officer in Science Abilities.
    Hierarchy Bridge Officers are no longer editable.
    The Hierarchy is correctly titled Bridge Officer instead of Duty Officer.
    Hierarchy Bridge Officers now generate a name when received.
    Resolved an issue that was preventing Romulan Captains allied with the KDF from training Bridge Officers.
    Resolved an issue that was causing Federation Aligned Romulans to sometimes receive KDF aligned Duty Officers from the R&D Assistance assignment.



    Ships:

    D’Kyr Vulcan Science Vessel:
    The D’kyr’s Support Craft now heals the player, friends, or the target of your foe depending on who the player has targeted.
    The shuttle has increased maneuverability.
    If defeated, the shuttle will turn off correctly instead of just sitting in the same spot.
    Tooltip text has been updated to reflect these changes.
    All Dyson Destroyers now have standard faction appropriate hull materials.
    This is free and automatically unlocked for all Dyson Destroyers.
    All 9 Faction specific Tier 6 ships have a new free material available.
    There will be a new Type 7 material for the following Federation Ships:
    Dauntless Experimental Class Science Vessel
    Eclipse Intel Cruiser
    Guardian Cruiser
    Phantom Intel Escort
    Scryer Intel Science Vessel
    There will be a new Type 4 material for the following Klingon Ships:
    MatHa Raptor
    Qib Intel Battlecruiser
    There will be a new Type 4 material for the following Romulan Ships:
    Aelahl Light Warbird Battlecruiser
    Faeht Intel Warbird
    Starship Traits:
    Resolved an issue preventing “Overwhelming Force” from applying to a number of Dual Beam Bank and Beam Array items.
    Resolved an issue where the Accuracy bonus of the Starship Trait Advanced Fire Solutions on the Qib Battlecruiser was not being accurately applied.
    Starship Mastery:
    “Quick Deployment” now correctly reduces the recharge time and XP gain of hangar pets.
    Resolved an issue that caused the Xindi Narcine Carrier T5-U from displaying the correct Starship Mastery passive abilities.
    The ship was getting the correct abilities, but the UI showed incorrect ones.
    This is a text change only.
    Resolved an issue which was causing the material options to change when altering the windows on the Dauntless.
    Resolved an issue that caused the Hazari Destroyer and Benthan Assault Cruiser to default to the U.S.S. prefix in their ship name.
    By default they will now no longer have a prefix.
    Resolved an issue where Intrepids could not use alternate window options.
    Faction specific window options have been added to the Faeht Intel Warbird.


    Character:

    TOS Federation Dress Badges no longer can be worn by Klingon aligned characters.
    This was only meant for Federation players.
    The Romulan Temple Fleet Action contact now has the correct Odyssey Standard uniform.
    Resolved an issue causing a harsh rim of light around many types of hair.
    Examples of this would be Vulcan, Romulan, Human, and Klingon hair.
    Gorn now have access to Intel glasses.
    Intel boot colors are no longer linked to other costume parts.
    Ranks and badges no longer clip with the Intel jackets for males and females.
    Improved the fit of the Odyssey uniforms for all characters.
    It no longer stretches oddly in the underarm area.
    The Odyssey shoes and boots are now sized more anatomically and proportionally.
    Resolved issues with visible seams on Caitian and Klingon males while wearing swimsuits.
    Female Long Hair is now an option for Romulan females.
    Resolved clipping issues with Xindi hairstyles.
    General improvements made to the shape, fit, and clipping on most female lower body parts and base anatomy.
    Smoothed out angular lines in the calves and knees.



    UI:

    Added brand new Sector Map backgrounds to all Sector Maps.
    Added custom icons for important locations on all Sector Maps.
    Adjusted the minimum, maximum, and default zoom of the Galaxy Map.
    Resolved an issue which was sometimes causing the start button to gray out for the 20 hour research project for each crafting school in the R&D system.
    There are now filters in the PvE queue list for queues which reward Delta Marks and Ancient Power Cells.
    The color palette of the Specialization progress bar now matches with the character’s faction.
    Blue for Federation
    Green for Romulan
    Orange for Klingon
    The FX seen when leveling up a Starship Mastery now matches with the character’s faction.
    Blue for Federation
    Green for Romulan
    Orange for Klingon



    Known Issues:

    The Federation, Klingon, and Romulan tutorials award the incorrect type of kits upon completion of the tutorial.
    The Federation Type 3 Phaser rifle cannot be upgraded.
    KDF aligned Romulans will see duplicate powers when training Bridge Officers.
    One set of the powers are invalid.
    The Bio-Neural Gel Pack in the Delta Alliance Reputation system does not apply the correct amount of Subsystem Power Boost.
    Some ships are not able to play the “Rock and Roll” animation when this Captain Specialization power has been unlocked.
    The Multiple Choice Mark Packages, such as the one listed as a reward for the Mirror Invasion Event, do not list Delta Marks as a choice.
    This is only missing text as Delta Marks are a choice once the pack is opened.
    The Mirror Invasion event Ad incorrectly states the event is limited to level 50 characters and lists a special Duty Officer as a reward.
    This event is for level 50 – 60 Captains.
    The special reward is the Zefram Cochrane Shotgun.

    Trevor "CaptainSmirk" | Community Manager
    Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
    Follow me on Twitter: @PWECaptainSmirk
    If you wish to speak to someone on the community team, please file a "Forums and Website" support ticket here.
    Last edited by pwecaptainsmirk; 10-29-2014 at 04:16 PM."
    ________________________________________________________________________
    It says nothing about the issues with Mac client!
  • groselicaingroselicain Member Posts: 30 Arc User
    edited November 2014
    You're braver than I am if you're willing to spend any amount of money on this game ever again.

    Haha! Maybe I'm a glutton for punishment, but I really do love this game, and if I knew there was more interest in at least talking about a fix I'd be completely on board.

    In the real world, I do studio–music, that is–work for a living, and recently a developer whose software I use had a mess on his hands after announcing a release date and never following through. On each and every studio forum you could imagine, he was put through the ringer by users. People were threatening to jump ship left and right. To my knowledge, however, he hasn't lost anyone. How? He registered accounts on all forums mentioning his product, addressed the issue personally and apologetically without excuse, and then went so far as to email users to let them know that he was going to respond to every email individually, even if it took weeks. Mind-blowingly enough, he did just that.

    Now, I'm not asking PWE or Cryptic to call me up and apologize or give me a run-down of what they're doing, but I do find it sort of lame to know that it wasn't–and still isn't–important enough for just one person to make a statement on the forum here. At best, we have someone getting in touch with a forum member privately–mhall85, if I remember correctly–and essentially letting him spread the word. That's not right, and honestly it's kind of cowardly. Mhall85 didn't create the issue, he just happened to be one of the squeakier wheels that needed to be greased. It's their issue, and unless I'm mistaken we're still in the dark about it.

    The more I think about it, maybe it's not even that I'm a glutton for punishment. Maybe I'm naively hopeful that if I shake enough cash in front of their noses, they'll do something.
  • brandenphuabrandenphua Member Posts: 1 Arc User
    edited November 2014
    i am unable to play the game , i can log in and go into the loading screen of the game but it crashes everytime after my character screen loads . is anyone else having the same issue as me ? please help me ! i am playing it on my macbook air 1.3 Ghz intel core i5
  • therealdoh123therealdoh123 Member Posts: 0 Arc User
    edited November 2014
    i am unable to play the game , i can log in and go into the loading screen of the game but it crashes everytime after my character screen loads . is anyone else having the same issue as me ? please help me ! i am playing it on my macbook air 1.3 Ghz intel core i5

    Everyone... on some Macs with some settings, people get lucky and play for a while, like maybe 30 minutes to an hour... but for most people it crashes within minutes to seconds, if you can even get in at all.

    Right now the "Mac Client" is basically broken.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited November 2014
    I was able to play for about an hour for 3 days in a row, and now it's back to crashing every 5-10 minutes again with no changes made.

    This continues to be beyond ridiculous.
  • groselicaingroselicain Member Posts: 30 Arc User
    edited November 2014
    I bet the Mirror Invasion is cool. I wouldn't know, though.
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited November 2014
    Yep, it's awesome how we're screwed out of participating in EVERYTHING right now. And I'm sure we'll get no compensation for it whether we're paid subscribers or not.

    I'm like the one person alive who actually enjoys duty officer weekends, too.
  • havamhavam Member Posts: 1,735 Arc User
    edited November 2014
    Try this...

    Download this wrapper
    https://dl.dropboxusercontent.com/u/4486028/STO/STO%20Delta%20Rising.zip

    Copy this folder from the official version
    Contents/Resources/transgaming/c_drive/StarTrekOnline

    To this location in the downloaded Wineskin wrapper
    Contents/Resources/drive_c/Program Files/StarTrekOnline

    Let it patch like 4gb on start up... see if it works for you.... its been working for me.

    You may have to right click and Open the app the first time, or have your Mac set to allow apps from anywhere because I can't code sign it... I can, but it would break the signature as soon as you dropped the other files inside of it.

    Hi realdoh123, thanks again for keeping the wrapper that actually works running. I wouldn't have been able to check out DR at all without it.

    I have a question for you, i notice that quite frequently my keyboard input goes to desktop. SO eg. i press ctrl +space in game (fire all) and nothing happens, then when i close the game i see a bunch of strings typed into spotlight search (ctrl+ space on my os).
    I play in full screen mode, and was looking for settings inside the wrapper that could help, but didn't find anything. Any tips or clues would be greatly appreciated.

    this is on 10.10

    Greetings
  • welcome2earfwelcome2earf Member Posts: 1,746 Arc User
    edited November 2014
    It may have been mentioned upthread, but another *workaround* that is 100% effective, albeit not convenient, is to simply create a small Windows partition on your mac and install the client there...."Boot Camp" (fancy way of saying "You can boot to a Windows Partition natively") works like a charm, and there plenty of...methods to get Win XP or Win 7. :cool:
    T93uSC8.jpg
  • groselicaingroselicain Member Posts: 30 Arc User
    edited November 2014
    havam wrote: »
    Hi realdoh123, thanks again for keeping the wrapper that actually works running. I wouldn't have been able to check out DR at all without it.

    I have a question for you, i notice that quite frequently my keyboard input goes to desktop. SO eg. i press ctrl +space in game (fire all) and nothing happens, then when i close the game i see a bunch of strings typed into spotlight search (ctrl+ space on my os).
    I play in full screen mode, and was looking for settings inside the wrapper that could help, but didn't find anything. Any tips or clues would be greatly appreciated.

    this is on 10.10

    Greetings

    Interesting that you mention that. I don't have that issue specifically, but I do have an issue with my cursor disappearing every one-in-five start-ups or so, i.e. upon reaching the character select screen my cursor just disappears. Sometimes it happens at random instances in the game, most often in PvE.

    Unrelated, I know, but I thought it was interesting that you were having an issue.
  • jaymclaughlinjaymclaughlin Member Posts: 630 Arc User
    edited November 2014
    It may have been mentioned upthread, but another *workaround* that is 100% effective, albeit not convenient, is to simply create a small Windows partition on your mac and install the client there...."Boot Camp" (fancy way of saying "You can boot to a Windows Partition natively") works like a charm, and there plenty of...methods to get Win XP or Win 7. :cool:

    Doesn't work on mine... my Mac Pro refuses to recognise the windows disc
    animated.gif
  • shoujokakumeishoujokakumei Member Posts: 37 Arc User
    edited November 2014
    Dear "helpful" people who keep suggesting Boot Camp and Parallels - we already know about them. The reason we're not using them is any of the following: we don't own copies of Windows, don't wish to deal with pirating it, don't want to install another OS on our computers, etc, etc. Stop. Go away. Thanks.
  • therealdoh123therealdoh123 Member Posts: 0 Arc User
    edited November 2014
    havam wrote: »
    Hi realdoh123, thanks again for keeping the wrapper that actually works running. I wouldn't have been able to check out DR at all without it.

    I have a question for you, i notice that quite frequently my keyboard input goes to desktop. SO eg. i press ctrl +space in game (fire all) and nothing happens, then when i close the game i see a bunch of strings typed into spotlight search (ctrl+ space on my os).
    I play in full screen mode, and was looking for settings inside the wrapper that could help, but didn't find anything. Any tips or clues would be greatly appreciated.

    this is on 10.10

    Greetings
    Not sure how that would happen... typically it should capture all the input... I guess some other app running may somehow be taking priority and input, but just not showing up on the screen because the screen is captured? I never use Ctrl+Space ... if its just that key combo, try changing it. I set fire all to the ~ key and evenly distribute shields to the 1 key, so I can use those 2 beside each other a lot.
    Interesting that you mention that. I don't have that issue specifically, but I do have an issue with my cursor disappearing every one-in-five start-ups or so, i.e. upon reaching the character select screen my cursor just disappears. Sometimes it happens at random instances in the game, most often in PvE.

    Unrelated, I know, but I thought it was interesting that you were having an issue.
    I had that happen twice... kinda annoying. Another "fix" is toggling Software Mouse on and off in the game... but sometimes that also decided for no reason to reset all my graphic settings.
  • khan5000khan5000 Member Posts: 3,008 Arc User
    edited November 2014
    I've been using wine skin
    Your pain runs deep.
    Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
  • voyagerrulzvoyagerrulz Member Posts: 20 Arc User
    edited November 2014
    When I got my MacBook Pro in July STO was running fine on it.

    After though when the Delta Expansion pack/OS X came out I haven't been able to play the game again ever since :(

    Same issues as other has been saying that the game will just on random lock up. It can be 2 mins in or 30 mins in. Just pure random.

    Another thing to mention I noticed now when ever the game loads up at the character selection screen right at the bottom it says:
    Error pixel shadder.

    Something along that lines.

    I really hope something gets sorted out soon.
Sign In or Register to comment.