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Server lag/disconnect Sept 18th-19th 2014

Having really bad issues for the past 2 days. I can connect pretty much fine but then huge lags, followed by server not responding for 30 seconds at a time, and tonight a lot of disconnects.

I live in the Philadelphia area, use Comcast/Xfinity





EDIT: See my post on page 13, direct link provided - http://sto-forum.perfectworld.com/showpost.php?p=19334751&postcount=126 ~Askray
Post edited by ssilver385 on
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Comments

  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited September 2014
    SNR, timed out and dc'd. jersey, verizon fios.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\XRaiderV1>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms Wireless_Broadband_Router.home [CENSURED, thats my ip]
    2 8 ms 8 ms 8 ms L100.NWRKNJ-VFTTP-113.verizon-gni.net [98.109.36
    .1]
    3 18 ms 14 ms 12 ms G102-0-0-38.NWRKNJ-LCR-22.verizon-gni.net [100.4
    1.205.186]
    4 14 ms 17 ms 15 ms 130.81.162.84
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 21 ms 16 ms 16 ms 0.ae1.XL4.BOS4.ALTER.NET [140.222.226.15]
    8 17 ms 17 ms 16 ms 0.xe-11-1-1.GW15.BOS4.ALTER.NET [152.63.21.166]

    9 20 ms 17 ms 18 ms internap-gw.customer.alter.net [152.179.134.214]

    10 * 338 ms 27 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 21 ms 22 ms 29 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 23 ms 26 ms 25 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • spockout1spockout1 Member Posts: 314 Arc User
    edited September 2014
    Help him, please!
    "After a time, you may find that having is not so pleasing a thing after all as wanting. It is not logical, but it is often true. Except for a T5 Connie. That would be f*%#ing awesome." - Mr. Spock
  • heckgoblinheckgoblin Member Posts: 685
    edited September 2014
    If your servers are vomiting *before* your big patch, you might want to fix things *before* deploying said big patch. Just a thought.
    I AM WAR.
  • ashkrik23ashkrik23 Member Posts: 10,809 Arc User
    edited September 2014
    It's all of PWE, not just STO.
    King of Lions rawr! Protect the wildlife of the world. Check out my foundry series Perfection and Scars of the Pride. arcgames.com/en/forums#/discussion/1138650/ashkrik23s-foundry-missions
    ashkrik_by_lindale_ff-d65zc3i.png
  • specterbkspecterbk Member Posts: 3 Arc User
    edited September 2014
    I also keep getting dc'd
    california/time warner cable
  • deceon55deceon55 Member Posts: 136 Arc User
    edited September 2014
    He's Dead JIM!:eek:
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,559 Community Moderator
    edited September 2014
    Yea... we need a status update on the Server Hampster stat!
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • mightybobcncmightybobcnc Member Posts: 3,354 Arc User
    edited September 2014
    Get the hamster some POWERTHIRST.

    Joined January 2009
    Finger wrote:
    Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
  • loverofwarsloverofwars Member Posts: 399 Arc User
    edited September 2014
    is has died now yes
  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    edited September 2014
    Sorry guys...

    I think my cat got loose and broke into the hamsters' cages and ate them all.

    Note to self... feed the cat...
  • heckgoblinheckgoblin Member Posts: 685
    edited September 2014
    I wonder if all of PWE is stored on a single common server.

    Nah, unthinkable, no-one could be that stupid.

    Right?
    I AM WAR.
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited September 2014
    askray wrote: »
    *sighs* NO WHERE have I or any one else have always said "It's the players fault". We ask for network information because there is a DOZEN areas it could be not just at your isp or at cryptics.

    Just saying "it's not working fix it" doesn't mean squat. What hop is not working, where is the connection having issues etc as sometimes it's right at the users isp, sometimes it's the cogent backbone and it's been sometimes just in the middle of the route.

    Oh it is most definitely coming from down their end, as it won't even relay the information for the login screen.

    They already had, a huge crash to their systems earlier today!

    No other game is effected on my end, internet is fine, playstation4 running perfectly on their network, Netflix running smoothly, everything I test with runs flawlessly except STO.
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • strykewolf67strykewolf67 Member Posts: 1 Arc User
    edited September 2014
    deceon55 wrote: »
    He's Dead JIM!:eek:


    Who's Jim? :D
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91438543000&dateline=1409236387[/SIGPIC]

    Sarah Knightly - Co-leader; Frontier Explorers - U.S.S. Witchblade
    Rias Gremory - Leader; Frontier Marauders - I.K.S. B'ullwinkle
  • kamenriderzero1kamenriderzero1 Member Posts: 906 Arc User
    edited September 2014
    It's a common server farm in Boston.
    Everywhere I look, people are screaming about how bad Cryptic is.
    What's my position?
    That people should know what they're screaming about!
    (paraphrased from "The Newsroom)
  • ask4spock1ask4spock1 Member Posts: 135 Arc User
    edited September 2014
    I logged complety out for a bit NOW can't get back in:mad:
  • jarodroto123jarodroto123 Member Posts: 1,337 Arc User
    edited September 2014
    jaguarskx wrote: »
    Sorry guys...

    I think my cat got loose and broke into the hamsters' cages and ate them all.

    Note to self... feed the cat...

    delta rising- the revenge
  • khan5000khan5000 Member Posts: 3,008 Arc User
    edited September 2014
    Someone inject Khan's blood in it
    Your pain runs deep.
    Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited September 2014
    hops 5 and 6 on my end, asterisks is normal far as I can tell...had no issues for 5-6 months before today.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • kara445kara445 Member Posts: 96 Arc User
    edited September 2014
    askray wrote: »
    *sighs* NO WHERE have I or any one else have always said "It's the players fault". We ask for network information because there is a DOZEN areas it could be not just at your isp or at cryptics.

    Just saying "it's not working fix it" doesn't mean squat. What hop is not working, where is the connection having issues etc as sometimes it's right at the users isp, sometimes it's the cogent backbone and it's been sometimes just in the middle of the route.

    You should really take care of what you say, because you start to really insulting people by thinking they are more stupid than they are.

    Any old player know this game have server issue, it getting worse since LoR and the release of NWN. Dozen of player prove it and was tired to help because of people like you.

    So now yes it can be a player side problem, but with the amount of problem, with the game history you perfectly know is a cryptic issue.

    Look what happen now after 4 hours of server maintenance the game is down and it's impossible to be connect. good to see you still want people think is only on your side the problem

    So please stop think player are stupid.
  • mithril84922mithril84922 Member Posts: 11 Arc User
    edited September 2014
    you know I wasn't having an issue until...

    "Captain Smirk @PWECaptainSmirk
    Hey everyone, we are investigating your reports of disconnects and login issues. Will update asap. thanks for your patience!"

    they in general started tinkering with it. works fine all day most days...maybe once in a great while get a random disconnect. no big deal all u do is log back on but now ive been dropped about 4 time in less than 30 minutes so what gives?:confused:

    and now onto one of my favorite quotes "IF it ISNT BROKE DONT FIX IT!!! :eek: or i'll introduce u to my favorite wrench :D "

    anyways going to try logging back on again if it work fine if not i'll just go play on my lvl 48 bounty hunter on KOTOR , War thunder, world of tanks, or one of many other games I have heck I might just fire up Freelancer and try and get it to work on my newer computer again for the 50th time.
  • johnniemesojohnniemeso Member Posts: 65 Arc User
    edited September 2014
    the lag, the lag!

    also some random low level person is registered as being online in my fleet's roster like 24/7 despite never levelling up and never talking, and has no location listed. maybe server is glitched a bit?
  • srgsng25srgsng25 Member Posts: 5 Arc User
    edited September 2014
    The Tribles have eaten the server i tell you!!!!...
  • johnniemesojohnniemeso Member Posts: 65 Arc User
    edited September 2014
    srgsng25 wrote: »
    The Tribles have eaten the server i tell you!!!!...

    no it was...

    THE ICONIANS! dun dun dun!
  • jarodroto123jarodroto123 Member Posts: 1,337 Arc User
    edited September 2014
    the lag, the lag!

    also some random low level person is registered as being online in my fleet's roster like 24/7 despite never levelling up and never talking, and has no location listed. maybe server is glitched a bit?

    id go with multiboxing to be honest
  • heckgoblinheckgoblin Member Posts: 685
    edited September 2014
    Single common server farms, am I right folks? *taps cigar, wiggles eyebrows*
    I AM WAR.
  • sunnlexsunnlex Member Posts: 0 Arc User
    edited September 2014
    Got disconnected, via no response from server twice earlier, now it is stuck on the loading please wait inside login window area....
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,559 Community Moderator
    edited September 2014
    Yea... me thinks... PWE borked something with their network maintenance. Word is... its not just STO.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • lindalefflindaleff Member Posts: 3,734 Arc User
    edited September 2014
    I got disconnected, and now I cannot even get the Launcher to load. And I didn't have any problems at all until AFTER the network maintenance. Before that, everything was working perfectly.
    I completed a 2-man CSE, ISE, and KASE, Optionals included. And I soloed Winter Invasion.
    My Ship Builds: USS Conqueror, HMS Victorious, HMS Concord, ISS Queen Elizabeth, Black Widow III
    Click here to view my DeviantArt.
  • tfomegatfomega Member Posts: 812 Arc User
    edited September 2014
    yes, cryptic did something with today's patch.. the launcher stays stuck on the loading please wait and may or may not give the login dialog portion of the launcher.... must be a nice cushy job to work at cryptic!

    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • strykewolf67strykewolf67 Member Posts: 1 Arc User
    edited September 2014
    ...Loading, Please Wait...


    Aaaahhhh, the days of Everquest. :D
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91438543000&dateline=1409236387[/SIGPIC]

    Sarah Knightly - Co-leader; Frontier Explorers - U.S.S. Witchblade
    Rias Gremory - Leader; Frontier Marauders - I.K.S. B'ullwinkle
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