Thought I was the only one with this issue - Looks its quite a lot of people!
Same lag problem - launcher takes ages to load - login takes ages - character load takes a VERY long time
...and then the usual login_2 error
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 23 ms 22 ms 22 ms abts-north-static-160.220.160.122.airtelbroadban
d.in [122.160.220.160]
4 * * * Request timed out.
5 21 ms 27 ms 20 ms aes-static-005.68.144.59.airtel.in [59.144.68.5]
6 299 ms 278 ms 278 ms 125.62.187.113
7 * 262 ms 264 ms te0-7-0-24.ccr21.lax04.atlas.cogentco.com [38.12
2.147.121]
8 264 ms 262 ms 124 ms abts-north-static-153.220.160.122.airtelbroadban
d.in [122.160.220.153]
9 296 ms 297 ms 296 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.
53]
10 311 ms 310 ms 309 ms be2146.ccr22.dfw01.atlas.cogentco.com [154.54.25
.242]
11 314 ms 313 ms 313 ms be2010.ccr22.mci01.atlas.cogentco.com [154.54.46
.217]
12 323 ms 323 ms 323 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.
118]
13 393 ms 392 ms 391 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
.202]
14 388 ms 387 ms 388 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
15 399 ms 395 ms 394 ms 38.111.40.114
16 343 ms 342 ms 347 ms patchserver2.crypticstudios.com [208.95.185.41]
I'm surprisingly not upset nor I feel rage, I still like the game and I will not quit, moreover if something nice comes out my credit card is by my side...., I like you guys at cryptic, i understand that you are always between the hammer and the nail, problem is I just CAN'T play the game anymore, blame it on the ISP of half the planet (or not) the problem still stand and you are moving too slow. I will keep running tracerts every day untill i can play again.;)
I do feel rage because they don't even bother to come here and say something about this ..
Really liked game on my 2nd try ..
No end game and most bugged game i saw in a long time but still i had some fun and i really got mad when they ignored problem like this ..
They are making expansion and half of their player base cant even play the game atm ..
I do feel rage because they don't even bother to come here and say something about this ..
Really liked game on my 2nd try ..
No end game and most bugged game i saw in a long time but still i had some fun and i really got mad when they ignored problem like this ..
They are making expansion and half of their player base cant even play the game atm ..
Again, for the I think 5 thousand time since I've been posting, you can't speak for even 1/3rd of the player base and honestly? This isn't half the player base not being able to play. It's a specific route that is being looked at and other considerations.
Some people (which is WHY we ask for trace routes, path pings and net stats) are having ISP specific issues. Some are having cogent issues. It isn't a quick fix either way.
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms .......
2 * * * Request timed out.
3 38 ms 37 ms 37 ms .......
4 41 ms 39 ms 40 ms .......
5 50 ms 51 ms 51 ms .......
6 48 ms 56 ms 51 ms pos2-1-0-0.milano50.mil.seabone.net [195.22.196.
188]
7 69 ms 67 ms 68 ms ae13.franco31.fra.seabone.net [89.221.34.34]
8 74 ms 68 ms 69 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
9 71 ms 69 ms 69 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
10 76 ms 75 ms 76 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
11 86 ms 88 ms 86 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
12 249 ms 159 ms 159 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
13 161 ms 154 ms 154 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 154 ms 160 ms 161 ms 38.111.40.114
15 155 ms 154 ms 154 ms patchserver2.crypticstudios.com [208.95.185.41]
Again, for the I think 5 thousand time since I've been posting, you can't speak for even 1/3rd of the player base and honestly? This isn't half the player base not being able to play. It's a specific route that is being looked at and other considerations.
Some people (which is WHY we ask for trace routes, path pings and net stats) are having ISP specific issues. Some are having cogent issues. It isn't a quick fix either way.
Some people ? Do you even understand how this works ? I don't think you do .. here i will give you some help so your brain can understand...
If i have problem with my ISP not being able to connect to STO and maintain stable connection NO ONE CAN FROM THAT ISP ... my country have 2 ISP-s only i have tried from both and failed to maintain stable connection for longer period that is ONE WHOLE COUNTRY
add to that WHOLE ITALY and 70% of EU ISP-s
Can you do the math or i need to do that too for you ?
I do not speak for any one of players i am just collecting information's from all around the forums and doing the math how many ISP-s and from what country's are unable to log in and play damn game ..
And so .. how many players have STO ?! 300k ? 400k ?
Some people ? Do you even understand how this works ? I don't think you do .. here i will give you some help so your brain can understand...
If i have problem with my ISP not being able to connect to STO and maintain stable connection NO ONE CAN FROM THAT ISP ... my country have 2 ISP-s only i have tried from both and failed to maintain stable connection for longer period that is ONE WHOLE COUNTRY
add to that WHOLE ITALY and 70% of EU ISP-s
Can you do the math or i need to do that too for you ?
I do not speak for any one of players i am just collecting information's from all around the forums and doing the math how many ISP-s and from what country's are unable to log in and play damn game ..
And so .. how many players have STO ?! 300k ? 400k ?
How many of them are from EU ?
pff ...
EDIT: dont get me wrong with my assumption of STO player base .. it was pure guessing of players that log from time to time ^^
i dont think there are more than 20-30 k players online lolz xDD
With so many ISP-s having problems connecting STO i am sure i can say that from those 30k online players 15k cant even log in and maintain stable connection with no lags and DC-s and what ever lolz ...
So .. half .. yep ...
Do you have any proofs that will show me otherwise ?
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms ....
2 * * * Request timed out.
3 37 ms 37 ms 37 ms ....
4 38 ms 40 ms 38 ms ....
5 50 ms 52 ms 49 ms ....
6 57 ms 51 ms 50 ms pos2-1-0-0.milano50.mil.seabone.net [195.22.196.
188]
7 68 ms 67 ms 68 ms ae13.franco31.fra.seabone.net [89.221.34.34]
8 69 ms 68 ms 68 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
9 68 ms 68 ms 70 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
10 239 ms 75 ms 75 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
11 85 ms 85 ms 86 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
12 176 ms 166 ms 158 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
13 155 ms 153 ms 153 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 211 ms 161 ms 161 ms 38.111.40.114
15 162 ms 157 ms 155 ms patchserver2.crypticstudios.com [208.95.185.41]
Again, for the I think 5 thousand time since I've been posting, you can't speak for even 1/3rd of the player base and honestly? This isn't half the player base not being able to play. It's a specific route that is being looked at and other considerations.
Some people (which is WHY we ask for trace routes, path pings and net stats) are having ISP specific issues. Some are having cogent issues. It isn't a quick fix either way.
I understand its not going to be a quick fix. Not with so many different service providers involved. But for me its been 6 months. How much longer will it take? if I hadn't paid for lifetime subscription to STO, I would have long given up and moved on. As it is, I don't think I have much more patience left.
Παρακολούθηση της διαδρομής προς: patchserver.crypticstudios.com [208.95.185.41]
με μέγιστο πλήθος αναπηδήσεων 30:
1 <1 ms <1 ms <1 ms [REDACTED]
2 43 ms 43 ms 44 ms b7.met.cyta.gr [46.103.127.7]
3 44 ms 42 ms 44 ms 178-103-161.brsl3.cyta.gr [178.59.103.161]
4 43 ms 43 ms 47 ms 78-2-202.itr.cyta.gr [78.87.2.202]
5 100 ms 99 ms 106 ms ae55.edge5.London1.Level3.net [212.187.138.213]
6 * * * Εξαντλήθηκε το χρονικό όριο της αίτησης.
7 99 ms 103 ms 100 ms ae-225-3601.edge3.London1.Level3.net [4.69.166.1
46]
8 105 ms 105 ms 105 ms be3043.ccr22.lon01.atlas.cogentco.com [130.117.1
5.245]
9 106 ms 105 ms 103 ms be2317.mpd22.lon13.atlas.cogentco.com [154.54.73
.177] 10 188 ms 186 ms 188 ms be2391.ccr22.bos01.atlas.cogentco.com [154.54.44
.237]
11 270 ms 220 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
12 182 ms 194 ms 183 ms 38.111.40.114
13 182 ms 184 ms 182 ms patchserver2.crypticstudios.com [208.95.185.41]
Η παρακολούθηση ολοκληρώθηκε.
As you can see at hop No 10 Everything is going to pot. So my guess is that, this server needs to be taken down and fixed. I don't know how but please do something. After every maintenance, the game is completely unplayable for me. Also I have read this http://www.cbc.ca/m/news/#!/content/1.2737819 This could be the cause for all those instabilities and Lags and Disconnects. Devs please take a look
The Wildcards Fleet =/\=
Admiral T'Vanto of the I.R.W. Dreaded Balerion (Scimitar Dreadnought Warbird) "Burn them All!"
AdmiralAtraxis of the U.S.S. Daskalogiannis (Avenger class Cruiser) "I am Iron Cat!"
I'm new, and managed to get the game working this morning.
I would get connected then get a 'server disconnect' error pretty much after 30-60 seconds of playing and would have to reload.
Now though, when I try and start the game, I can't even get the game started anymore. I click engage, get past the cryptic loading screen, but then get stuck on the star trek romulan loading screen....no error message or anything, just gets completely stuck and doesn't do anything. The game is unplayable.
Παρακολούθηση της διαδρομής προς: patchserver.crypticstudios.com [208.95.185.41]
με μέγιστο πλήθος αναπηδήσεων 30:
1 <1 ms <1 ms <1 ms [REDACTED]
2 43 ms 43 ms 44 ms b7.met.cyta.gr [46.103.127.7]
3 44 ms 42 ms 44 ms 178-103-161.brsl3.cyta.gr [178.59.103.161]
4 43 ms 43 ms 47 ms 78-2-202.itr.cyta.gr [78.87.2.202]
5 100 ms 99 ms 106 ms ae55.edge5.London1.Level3.net [212.187.138.213]
6 * * * Εξαντλήθηκε το χρονικό όριο της αίτησης.
7 99 ms 103 ms 100 ms ae-225-3601.edge3.London1.Level3.net [4.69.166.1
46]
8 105 ms 105 ms 105 ms be3043.ccr22.lon01.atlas.cogentco.com [130.117.1
5.245]
9 106 ms 105 ms 103 ms be2317.mpd22.lon13.atlas.cogentco.com [154.54.73
.177] 10 188 ms 186 ms 188 ms be2391.ccr22.bos01.atlas.cogentco.com [154.54.44
.237]
11 270 ms 220 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
12 182 ms 194 ms 183 ms 38.111.40.114
13 182 ms 184 ms 182 ms patchserver2.crypticstudios.com [208.95.185.41]
Η παρακολούθηση ολοκληρώθηκε.
As you can see at hop No 10 Everything is going to pot. So my guess is that, this server needs to be taken down and fixed. I don't know how but please do something. After every maintenance, the game is completely unplayable for me. Also I have read this http://www.cbc.ca/m/news/#!/content/1.2737819 This could be the cause for all those instabilities and Lags and Disconnects. Devs please take a look
That was very interesting thing to read i was reading something like that in past months but i gues it's getting worse
Gonna report on my test strings. Been having intermittent drops and server disconnects, typically peaking around midnight EDT most nights for the past week. Yes, it's Komkast, so keep your panties bunched.
Running Win7 SP1 on a <1 year old Alienware X51 machine.
tracert
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms JGBNET [192.168.1.1]
2 9 ms 8 ms 9 ms 68.50.140.1
3 10 ms 8 ms 9 ms xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcas
t.net [68.87.131.209]
4 12 ms 11 ms 10 ms xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net
[68.85.114.165]
5 20 ms 15 ms 15 ms he-5-5-0-0-11-cr01.ashburn.va.ibone.comcast.net
[68.86.88.57]
6 49 ms 13 ms 13 ms be-16-pe03.350ecermak.il.ibone.comcast.net [68.8
6.82.218]
7 12 ms 14 ms 14 ms as174.ashburn.va.ibone.comcast.net [66.208.229.1
42]
8 14 ms 15 ms 16 ms be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.
170]
9 17 ms 18 ms 19 ms be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31
.130]
10 24 ms 24 ms 28 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
11 42 ms 24 ms 23 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 26 ms 33 ms 35 ms 38.111.40.114
13 26 ms 25 ms 26 ms patchserver2.crypticstudios.com [208.95.185.41]
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
i have been trying to play from my laptop while being in another city (Rome) and with another ISP (Infostrada), same issues as with my main pc which is in Naples and uses Telecom Italia as ISP.
I REALLY don't think the problem is on our side, as far as Italy is concerned.
i have been trying to play from my laptop while being in another city (Rome) and with another ISP (Infostrada), same issues as with my main pc which is in Naples and uses Telecom Italia as ISP.
I REALLY don't think the problem is on our side, as far as Italy is concerned.
Well as i wrote how much i know there is none ISP-s in Italy from witch you can play STO atm
Same as in my country (RS) and many others around Italy lol
There are even country's that are not even close to EU having this problems connecting STO
Some of US servers pinged from my ISP .. how much i can see all working fine but still having problems with game ...
Did you notice that all of your 'ping' targets are not in the same location as where the STO Servers are located ??? Just because you can ping a different location fine doesn't mean you can establish a link to the STO Servers...
Use the 'Net Test' diagnostics to check for this...
If you can establish a connection to the network where the STO Servers are located, you should be able to get results like this...
Then tell me where are servers ?
Where did i wrote i pinged STO servers lol ? just random servers in US ^^ ...
and Net test suck ... i get results like yours and still cant play game .. useless diagnostic tool
Then tell me where are servers ?
Where did i wrote i pinged STO servers lol ? just random servers in US ^^ ...
and Net test suck ... i get results like yours and still cant play game .. useless diagnostic tool
You are from US right ? or some place around US ?
If you're not pinging the STO Servers, then why do you think those results are applicable ???
STO Servers are located on a Cogent Server Farm located in Boston... And why aren't you posting your 'Net Test' and 'Path Ping' results, or do you expect everyone to read your mind remotely....
And my connection from the Silicon Valley has no problem playing STO...
If you're not pinging the STO Servers, then why do you think those results are applicable ???
STO Servers are located on a Cogent Server Farm located in Boston... And why aren't you posting your 'Net Test' and 'Path Ping' results, or do you expect everyone to read your mind remotely....
And my connection from the Silicon Valley has no problem playing STO...
I believe his point is that the problem are more related to something close to Cryptic's datacenter rather than to a specific customer's ISP. Thus this is not something we as customers can easily fix by going to our ISP's customer support. We have to wait for Cryptic to do something about it. I'm happy that you can play with no problems, but some of us have been waiting months with no tangible improvement to our connectivity problems with STO.
I believe his point is that the problem are more related to something close to Cryptic's datacenter rather than to a specific customer's ISP. Thus this is not something we as customers can easily fix by going to our ISP's customer support. We have to wait for Cryptic to do something about it. I'm happy that you can play with no problems, but some of us have been waiting months with no tangible improvement to our connectivity problems with STO.
That's the point of wanting traceroutes, pathping's and netstat's. To figure out WHERE in the chain it's busted. Some people that have posted their results are actually not even in the realm of where Cryptic/PWE can fix as it's more on their ISP side, meaning it's an ISP issue. Some yes are showing drops at cogent which is something that is being looked at but is not going to be a quick "zomg fix it naow" kind of thing.
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
If you're not pinging the STO Servers, then why do you think those results are applicable ???
STO Servers are located on a Cogent Server Farm located in Boston... And why aren't you posting your 'Net Test' and 'Path Ping' results, or do you expect everyone to read your mind remotely....
And my connection from the Silicon Valley has no problem playing STO...
No options to pick Boston for pingtest.net .. shame ^^
Any one here by this time know that Cogent servers and internet hardware or lack of it lolz are problem and not our ISP-s .. but heh you fanboys have to defend them but that's ok ...
Why you keep writing how your connection is fine and bla bla ... you are US side 99.9% of people who have this problem are not from US so fact you are able to play means nothing to this topic ... hope you get that lol..
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 5 ms 178-223-112-1.dynamic.isp.telekom.rs [*]
3 5 ms 5 ms 5 ms 212.200.15.241
4 40 ms 9 ms 8 ms 212.200.233.175
5 31 ms 8 ms 8 ms 212.200.6.186
6 43 ms 15 ms 15 ms bpt-b4-link.telia.net [213.248.82.157]
7 23 ms 22 ms 22 ms win-bb2-link.telia.net [80.91.250.66]
8 98 ms 35 ms 35 ms ffm-bb2-link.telia.net [80.91.246.30]
9 40 ms 39 ms 35 ms ffm-b12-link.telia.net [213.155.132.211]
10 36 ms 36 ms 36 ms be100.agr21.fra03.atlas.cogentco.com [130.117.14
.89]
11 43 ms 42 ms 43 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.4
8.114]
12 46 ms 47 ms 46 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
.33]
13 56 ms 55 ms 55 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58
.69]
14 127 ms 127 ms 127 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
15 122 ms 121 ms 122 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
16 124 ms 125 ms 125 ms 38.111.40.114
17 125 ms 127 ms 124 ms patchserver2.crypticstudios.com [208.95.185.41]
That's the point of wanting traceroutes, pathping's and netstat's. To figure out WHERE in the chain it's busted. Some people that have posted their results are actually not even in the realm of where Cryptic/PWE can fix as it's more on their ISP side, meaning it's an ISP issue. Some yes are showing drops at cogent which is something that is being looked at but is not going to be a quick "zomg fix it naow" kind of thing.
traceroutes, pathping's and netstat's results are pretty much the same for all people who posted here some even months ago .. so .. yeah let's wait a year for fix LOL
That's the point of wanting traceroutes, pathping's and netstat's. To figure out WHERE in the chain it's busted. Some people that have posted their results are actually not even in the realm of where Cryptic/PWE can fix as it's more on their ISP side, meaning it's an ISP issue. Some yes are showing drops at cogent which is something that is being looked at but is not going to be a quick "zomg fix it naow" kind of thing.
And one thing i forgot .. you wrote "" but is not going to be a quick "zomg fix it naow" kind of thing""
In any half decent company any one who write something like this for problem that concern bunch of people and decent % of whole player base would get permanently banished from EARTH ...
My mind just cant understand how STO thinks to keep players when they let people like you even say things like that ...
What the hell needs to happen to be "zomg fix it naow" thing ?? if it's not this .... i don't understand ... i refuse to understand ... lol ...
What the hell needs to happen to be "zomg fix it naow" thing ?? if it's not this .... i don't understand ... i refuse to understand ... lol ...
Its because Cryptic/PWE does not 'own' the Internet, and has no control over other ISPs and Internet Backbone providers. Even with Cogent Communications, (the ISP that Cryptic uses for STO) they only thing Cryptic can do is to yell to them to 'Fix It', and compared to some other services that Cogent hosts (e.g. Netflix) Cryptic is a small fish in a big pond...
Its because Cryptic/PWE does not 'own' the Internet, and has no control over other ISPs and Internet Backbone providers. Even with Cogent Communications, (the ISP that Cryptic uses for STO) they only thing Cryptic can do is to yell to them to 'Fix It', and compared to some other services that Cogent hosts (e.g. Netflix) Cryptic is a small fish in a big pond...
What the hell are you talking about ? You are explaining things that in my country kids learn in 8th year of their life ...
Using Cogent as ISP is their choice and you have responsibility for your choices in life ... i don't care about "INTERNET" as a global but when they pick ISP like COGENT and it's a known that they are in a WAR with VERIZON and COMCAST and etc etc lately.... and that they cant provide even DECENT connection because they are greedy fckers and refuse to pay for expansion = STO is DIRECTLY to blame ...
I dont use NETFLIX and dont care about it ... but problem is much bigger than that ..
If NETFLIX is having major problems and we all know that he have priority over everything else what can you expect for basic users playing games ? LAG LAG LAG LAG LAG LAG LAG LAG
Pick worst ISP and saying it's other people fault not their own is funny but only if you believe what every .... person tells you ...
Edit: oh forgot to quote something funny ...
CEO Dave Schaeffer made his case in an interview with Ars yesterday, saying Verizon is refusing to upgrade the infrastructure that carries Internet traffic from one network to another unless outrageous demands for payment are met.
The network connections between Cogent and Verizon, crucial for carrying streaming video and other content to Verizon's home Internet customers, "are full," Schaeffer said. "They are more than full. They are so full that today a significant amount of packets are being dropped between the networks.
The congestion isn't only happening at peak times, he said. "These ports are so over-congested that they're running in this packet dropping state 22, 24 hours a day. Maybe at four in the morning on Tuesday or something there might be a little bit of headroom," he said."
Comments
Same lag problem - launcher takes ages to load - login takes ages - character load takes a VERY long time
...and then the usual login_2 error
Country: India
ISP: Airtel Broadband
Was working fine a few weeks ago...
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 23 ms 22 ms 22 ms abts-north-static-160.220.160.122.airtelbroadban
d.in [122.160.220.160]
4 * * * Request timed out.
5 21 ms 27 ms 20 ms aes-static-005.68.144.59.airtel.in [59.144.68.5]
6 299 ms 278 ms 278 ms 125.62.187.113
7 * 262 ms 264 ms te0-7-0-24.ccr21.lax04.atlas.cogentco.com [38.12
2.147.121]
8 264 ms 262 ms 124 ms abts-north-static-153.220.160.122.airtelbroadban
d.in [122.160.220.153]
9 296 ms 297 ms 296 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.
53]
10 311 ms 310 ms 309 ms be2146.ccr22.dfw01.atlas.cogentco.com [154.54.25
.242]
11 314 ms 313 ms 313 ms be2010.ccr22.mci01.atlas.cogentco.com [154.54.46
.217]
12 323 ms 323 ms 323 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.
118]
13 393 ms 392 ms 391 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
.202]
14 388 ms 387 ms 388 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
15 399 ms 395 ms 394 ms 38.111.40.114
16 343 ms 342 ms 347 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Viv>
I do feel rage because they don't even bother to come here and say something about this ..
Really liked game on my 2nd try ..
No end game and most bugged game i saw in a long time but still i had some fun and i really got mad when they ignored problem like this ..
They are making expansion and half of their player base cant even play the game atm ..
Again, for the I think 5 thousand time since I've been posting, you can't speak for even 1/3rd of the player base and honestly? This isn't half the player base not being able to play. It's a specific route that is being looked at and other considerations.
Some people (which is WHY we ask for trace routes, path pings and net stats) are having ISP specific issues. Some are having cogent issues. It isn't a quick fix either way.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms .......
2 * * * Request timed out.
3 38 ms 37 ms 37 ms .......
4 41 ms 39 ms 40 ms .......
5 50 ms 51 ms 51 ms .......
6 48 ms 56 ms 51 ms pos2-1-0-0.milano50.mil.seabone.net [195.22.196.
188]
7 69 ms 67 ms 68 ms ae13.franco31.fra.seabone.net [89.221.34.34]
8 74 ms 68 ms 69 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
9 71 ms 69 ms 69 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
10 76 ms 75 ms 76 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
11 86 ms 88 ms 86 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
12 249 ms 159 ms 159 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
13 161 ms 154 ms 154 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 154 ms 160 ms 161 ms 38.111.40.114
15 155 ms 154 ms 154 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
i hope it helps...
Some people ? Do you even understand how this works ? I don't think you do .. here i will give you some help so your brain can understand...
If i have problem with my ISP not being able to connect to STO and maintain stable connection NO ONE CAN FROM THAT ISP ... my country have 2 ISP-s only i have tried from both and failed to maintain stable connection for longer period that is ONE WHOLE COUNTRY
add to that WHOLE ITALY and 70% of EU ISP-s
Can you do the math or i need to do that too for you ?
I do not speak for any one of players i am just collecting information's from all around the forums and doing the math how many ISP-s and from what country's are unable to log in and play damn game ..
And so .. how many players have STO ?! 300k ? 400k ?
How many of them are from EU ?
pff ...
EDIT: dont get me wrong with my assumption of STO player base .. it was pure guessing of players that log from time to time ^^
i dont think there are more than 20-30 k players online lolz xDD
With so many ISP-s having problems connecting STO i am sure i can say that from those 30k online players 15k cant even log in and maintain stable connection with no lags and DC-s and what ever lolz ...
So .. half .. yep ...
Do you have any proofs that will show me otherwise ?
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms ....
2 * * * Request timed out.
3 37 ms 37 ms 37 ms ....
4 38 ms 40 ms 38 ms ....
5 50 ms 52 ms 49 ms ....
6 57 ms 51 ms 50 ms pos2-1-0-0.milano50.mil.seabone.net [195.22.196.
188]
7 68 ms 67 ms 68 ms ae13.franco31.fra.seabone.net [89.221.34.34]
8 69 ms 68 ms 68 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
9 68 ms 68 ms 70 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
10 239 ms 75 ms 75 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
11 85 ms 85 ms 86 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
12 176 ms 166 ms 158 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
13 155 ms 153 ms 153 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 211 ms 161 ms 161 ms 38.111.40.114
15 162 ms 157 ms 155 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
I understand its not going to be a quick fix. Not with so many different service providers involved. But for me its been 6 months. How much longer will it take? if I hadn't paid for lifetime subscription to STO, I would have long given up and moved on. As it is, I don't think I have much more patience left.
Πνευματικά δικαιώματα (c) 2009 Microsoft Corporation. Με επιφύλαξη κάθε νόμιμου
δικαιώματος.
C:\Users\xD> tracert patchserver.crypticstudios.com
Παρακολούθηση της διαδρομής προς: patchserver.crypticstudios.com [208.95.185.41]
με μέγιστο πλήθος αναπηδήσεων 30:
1 <1 ms <1 ms <1 ms [REDACTED]
2 43 ms 43 ms 44 ms b7.met.cyta.gr [46.103.127.7]
3 44 ms 42 ms 44 ms 178-103-161.brsl3.cyta.gr [178.59.103.161]
4 43 ms 43 ms 47 ms 78-2-202.itr.cyta.gr [78.87.2.202]
5 100 ms 99 ms 106 ms ae55.edge5.London1.Level3.net [212.187.138.213]
6 * * * Εξαντλήθηκε το χρονικό όριο της αίτησης.
7 99 ms 103 ms 100 ms ae-225-3601.edge3.London1.Level3.net [4.69.166.1
46]
8 105 ms 105 ms 105 ms be3043.ccr22.lon01.atlas.cogentco.com [130.117.1
5.245]
9 106 ms 105 ms 103 ms be2317.mpd22.lon13.atlas.cogentco.com [154.54.73
.177]
10 188 ms 186 ms 188 ms be2391.ccr22.bos01.atlas.cogentco.com [154.54.44
.237]
11 270 ms 220 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
12 182 ms 194 ms 183 ms 38.111.40.114
13 182 ms 184 ms 182 ms patchserver2.crypticstudios.com [208.95.185.41]
Η παρακολούθηση ολοκληρώθηκε.
As you can see at hop No 10 Everything is going to pot. So my guess is that, this server needs to be taken down and fixed. I don't know how but please do something. After every maintenance, the game is completely unplayable for me. Also I have read this http://www.cbc.ca/m/news/#!/content/1.2737819 This could be the cause for all those instabilities and Lags and Disconnects. Devs please take a look
Admiral T'Vanto of the I.R.W. Dreaded Balerion (Scimitar Dreadnought Warbird) "Burn them All!"
Admiral Atraxis of the U.S.S. Daskalogiannis (Avenger class Cruiser) "I am Iron Cat!"
I'm new, and managed to get the game working this morning.
I would get connected then get a 'server disconnect' error pretty much after 30-60 seconds of playing and would have to reload.
Now though, when I try and start the game, I can't even get the game started anymore. I click engage, get past the cryptic loading screen, but then get stuck on the star trek romulan loading screen....no error message or anything, just gets completely stuck and doesn't do anything. The game is unplayable.
That was very interesting thing to read i was reading something like that in past months but i gues it's getting worse
Running Win7 SP1 on a <1 year old Alienware X51 machine.
tracert
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms JGBNET [192.168.1.1]
2 9 ms 8 ms 9 ms 68.50.140.1
3 10 ms 8 ms 9 ms xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcas
t.net [68.87.131.209]
4 12 ms 11 ms 10 ms xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net
[68.85.114.165]
5 20 ms 15 ms 15 ms he-5-5-0-0-11-cr01.ashburn.va.ibone.comcast.net
[68.86.88.57]
6 49 ms 13 ms 13 ms be-16-pe03.350ecermak.il.ibone.comcast.net [68.8
6.82.218]
7 12 ms 14 ms 14 ms as174.ashburn.va.ibone.comcast.net [66.208.229.1
42]
8 14 ms 15 ms 16 ms be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.
170]
9 17 ms 18 ms 19 ms be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31
.130]
10 24 ms 24 ms 28 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
11 42 ms 24 ms 23 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 26 ms 33 ms 35 ms 38.111.40.114
13 26 ms 25 ms 26 ms patchserver2.crypticstudios.com [208.95.185.41]
nettest
Local IP: 68.50.140.143
Ping: 23.1 msec
Port: 80: 734 KB/sec 26 KB/sec 783 KB/sec 500
Port: 80: 1612 KB/sec 48 KB/sec 1697 KB/sec 500
Port: 443: 1518 KB/sec 46 KB/sec 1598 KB/sec 500
Port: 443: 1542 KB/sec 45 KB/sec 1627 KB/sec 500
Port: 7255: 1745 KB/sec 53 KB/sec 1838 KB/sec 500
Port: 7255: 1861 KB/sec 56 KB/sec 1965 KB/sec 500
Port: 7003: 1604 KB/sec 49 KB/sec 1695 KB/sec 500
Port: 7003: 1659 KB/sec 49 KB/sec 1747 KB/sec 500
Port: 7202: 1602 KB/sec 47 KB/sec 1688 KB/sec 500
Port: 7202: 1675 KB/sec 50 KB/sec 1769 KB/sec 500
Port: 7499: 1591 KB/sec 48 KB/sec 1677 KB/sec 500
Port: 7499: 1595 KB/sec 48 KB/sec 1679 KB/sec 500
Port: 80: 1810 KB/sec 52 KB/sec 1906 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 3 KB/sec
pathping
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Alien.hsd1.md.comcast.net. [192.168.1.111]
1 JGBNET [192.168.1.1]
2 68.50.140.1
3 xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcast.net [68.87.131.209]
4 xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net [68.85.114.165]
5 he-5-4-0-0-10-cr01.ashburn.va.ibone.comcast.net [68.86.90.169]
6 he-0-11-0-0-pe04.ashburn.va.ibone.comcast.net [68.86.82.218]
7 as174.ashburn.va.ibone.comcast.net [66.208.229.134]
8 be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170]
9 be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
10 be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
11 te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
12 38.111.40.114
13 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Alien.hsd1.md.comcast.net. [192.16
8.1.111]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% JGBNET [192.168.1.1]
0/ 100 = 0% |
2 9ms 0/ 100 = 0% 0/ 100 = 0% 68.50.140.1
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-0-32767-sur01.ebaltimorest
.md.bad.comcast.net [68.87.131.209]
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% xe-6-0-3-0-ar04.howardcounty.md.ba
d.comcast.net [68.85.114.165]
0/ 100 = 0% |
5 15ms 0/ 100 = 0% 0/ 100 = 0% he-5-4-0-0-10-cr01.ashburn.va.ibon
e.comcast.net [68.86.90.169]
0/ 100 = 0% |
6 13ms 0/ 100 = 0% 0/ 100 = 0% he-0-11-0-0-pe04.ashburn.va.ibone.
comcast.net [68.86.82.218]
0/ 100 = 0% |
7 17ms 0/ 100 = 0% 0/ 100 = 0% as174.ashburn.va.ibone.comcast.net
[66.208.229.134]
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% be2113.mpd21.dca01.atlas.cogentco.
com [154.54.6.170]
0/ 100 = 0% |
9 18ms 0/ 100 = 0% 0/ 100 = 0% be2150.mpd21.jfk02.atlas.cogentco.
com [154.54.31.130]
0/ 100 = 0% |
10 24ms 0/ 100 = 0% 0/ 100 = 0% be2095.ccr21.bos01.atlas.cogentco.
com [154.54.30.38]
22/ 100 = 22% |
11 51ms 22/ 100 = 22% 0/ 100 = 0% te4-4.ccr01.bos06.atlas.cogentco.c
om [66.28.4.42]
28/ 100 = 28% |
12 28ms 50/ 100 = 50% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
13 25ms 50/ 100 = 50% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
EDIT: Thanks for the headsup.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
i have been trying to play from my laptop while being in another city (Rome) and with another ISP (Infostrada), same issues as with my main pc which is in Naples and uses Telecom Italia as ISP.
I REALLY don't think the problem is on our side, as far as Italy is concerned.
Well as i wrote how much i know there is none ISP-s in Italy from witch you can play STO atm
Same as in my country (RS) and many others around Italy lol
There are even country's that are not even close to EU having this problems connecting STO
I use Hotspot Shield and Connected via Germany........ but is not free....:eek:
Some of US servers pinged from my ISP .. how much i can see all working fine but still having problems with game ...
Did you notice that all of your 'ping' targets are not in the same location as where the STO Servers are located ??? Just because you can ping a different location fine doesn't mean you can establish a link to the STO Servers...
Use the 'Net Test' diagnostics to check for this...
If you can establish a connection to the network where the STO Servers are located, you should be able to get results like this...
contacting nettest server..
Local IP: x.x.x.x
Ping: 85.7 msec
Port: 80: 672 KB/sec 22 KB/sec 708 KB/sec 500
Port: 80: 626 KB/sec 21 KB/sec 660 KB/sec 500
Port: 443: 650 KB/sec 21 KB/sec 685 KB/sec 500
Port: 443: 659 KB/sec 22 KB/sec 694 KB/sec 500
Port: 7255: 660 KB/sec 22 KB/sec 695 KB/sec 500
Port: 7255: 657 KB/sec 22 KB/sec 692 KB/sec 500
Port: 7003: 666 KB/sec 23 KB/sec 701 KB/sec 500
Port: 7003: 662 KB/sec 22 KB/sec 698 KB/sec 500
Port: 7202: 657 KB/sec 22 KB/sec 696 KB/sec 500
Port: 7202: 662 KB/sec 22 KB/sec 700 KB/sec 500
Port: 7499: 658 KB/sec 23 KB/sec 698 KB/sec 500
Port: 7499: 657 KB/sec 21 KB/sec 696 KB/sec 500
Port: 80: 626 KB/sec 21 KB/sec 663 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Where did i wrote i pinged STO servers lol ? just random servers in US ^^ ...
and Net test suck ... i get results like yours and still cant play game .. useless diagnostic tool
You are from US right ? or some place around US ?
If you're not pinging the STO Servers, then why do you think those results are applicable ???
STO Servers are located on a Cogent Server Farm located in Boston... And why aren't you posting your 'Net Test' and 'Path Ping' results, or do you expect everyone to read your mind remotely....
And my connection from the Silicon Valley has no problem playing STO...
I believe his point is that the problem are more related to something close to Cryptic's datacenter rather than to a specific customer's ISP. Thus this is not something we as customers can easily fix by going to our ISP's customer support. We have to wait for Cryptic to do something about it. I'm happy that you can play with no problems, but some of us have been waiting months with no tangible improvement to our connectivity problems with STO.
That's the point of wanting traceroutes, pathping's and netstat's. To figure out WHERE in the chain it's busted. Some people that have posted their results are actually not even in the realm of where Cryptic/PWE can fix as it's more on their ISP side, meaning it's an ISP issue. Some yes are showing drops at cogent which is something that is being looked at but is not going to be a quick "zomg fix it naow" kind of thing.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
No options to pick Boston for pingtest.net .. shame ^^
Any one here by this time know that Cogent servers and internet hardware or lack of it lolz are problem and not our ISP-s .. but heh you fanboys have to defend them but that's ok ...
Why you keep writing how your connection is fine and bla bla ... you are US side 99.9% of people who have this problem are not from US so fact you are able to play means nothing to this topic ... hope you get that lol..
contacting nettest server..
Local IP: *************
Ping: 120.0 msec
Port: 80: 524 KB/sec 31 KB/sec 557 KB/sec 500
Port: 80: 608 KB/sec 35 KB/sec 646 KB/sec 500
Port: 443: 578 KB/sec 33 KB/sec 613 KB/sec 500
Port: 443: 604 KB/sec 34 KB/sec 643 KB/sec 500
Port: 7255: 598 KB/sec 34 KB/sec 634 KB/sec 500
Port: 7255: 525 KB/sec 31 KB/sec 556 KB/sec 500
Port: 7003: 367 KB/sec 22 KB/sec 389 KB/sec 500
Port: 7003: 605 KB/sec 35 KB/sec 642 KB/sec 500
Port: 7202: 608 KB/sec 35 KB/sec 645 KB/sec 500
Port: 7202: 609 KB/sec 35 KB/sec 645 KB/sec 500
Port: 7499: 605 KB/sec 34 KB/sec 641 KB/sec 500
Port: 7499: 602 KB/sec 35 KB/sec 639 KB/sec 500
Port: 80: 605 KB/sec 35 KB/sec 643 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 5 ms 178-223-112-1.dynamic.isp.telekom.rs [*]
3 5 ms 5 ms 5 ms 212.200.15.241
4 40 ms 9 ms 8 ms 212.200.233.175
5 31 ms 8 ms 8 ms 212.200.6.186
6 43 ms 15 ms 15 ms bpt-b4-link.telia.net [213.248.82.157]
7 23 ms 22 ms 22 ms win-bb2-link.telia.net [80.91.250.66]
8 98 ms 35 ms 35 ms ffm-bb2-link.telia.net [80.91.246.30]
9 40 ms 39 ms 35 ms ffm-b12-link.telia.net [213.155.132.211]
10 36 ms 36 ms 36 ms be100.agr21.fra03.atlas.cogentco.com [130.117.14
.89]
11 43 ms 42 ms 43 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.4
8.114]
12 46 ms 47 ms 46 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
.33]
13 56 ms 55 ms 55 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58
.69]
14 127 ms 127 ms 127 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
15 122 ms 121 ms 122 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
16 124 ms 125 ms 125 ms 38.111.40.114
17 125 ms 127 ms 124 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
traceroutes, pathping's and netstat's results are pretty much the same for all people who posted here some even months ago .. so .. yeah let's wait a year for fix LOL
And one thing i forgot .. you wrote "" but is not going to be a quick "zomg fix it naow" kind of thing""
In any half decent company any one who write something like this for problem that concern bunch of people and decent % of whole player base would get permanently banished from EARTH ...
My mind just cant understand how STO thinks to keep players when they let people like you even say things like that ...
What the hell needs to happen to be "zomg fix it naow" thing ?? if it's not this .... i don't understand ... i refuse to understand ... lol ...
Its because Cryptic/PWE does not 'own' the Internet, and has no control over other ISPs and Internet Backbone providers. Even with Cogent Communications, (the ISP that Cryptic uses for STO) they only thing Cryptic can do is to yell to them to 'Fix It', and compared to some other services that Cogent hosts (e.g. Netflix) Cryptic is a small fish in a big pond...
What the hell are you talking about ? You are explaining things that in my country kids learn in 8th year of their life ...
Using Cogent as ISP is their choice and you have responsibility for your choices in life ... i don't care about "INTERNET" as a global but when they pick ISP like COGENT and it's a known that they are in a WAR with VERIZON and COMCAST and etc etc lately.... and that they cant provide even DECENT connection because they are greedy fckers and refuse to pay for expansion = STO is DIRECTLY to blame ...
I dont use NETFLIX and dont care about it ... but problem is much bigger than that ..
If NETFLIX is having major problems and we all know that he have priority over everything else what can you expect for basic users playing games ? LAG LAG LAG LAG LAG LAG LAG LAG
Pick worst ISP and saying it's other people fault not their own is funny but only if you believe what every .... person tells you ...
Edit: oh forgot to quote something funny ...
CEO Dave Schaeffer made his case in an interview with Ars yesterday, saying Verizon is refusing to upgrade the infrastructure that carries Internet traffic from one network to another unless outrageous demands for payment are met.
The network connections between Cogent and Verizon, crucial for carrying streaming video and other content to Verizon's home Internet customers, "are full," Schaeffer said. "They are more than full. They are so full that today a significant amount of packets are being dropped between the networks.
The congestion isn't only happening at peak times, he said. "These ports are so over-congested that they're running in this packet dropping state 22, 24 hours a day. Maybe at four in the morning on Tuesday or something there might be a little bit of headroom," he said."