Its amusing that your 'Net Test' results match your observations when playing STO... This is one of the reasons why intermittent networking problems are so hard to track down...
English is not my native language so i missed the point of your post ..
To be honest i have no idea what you wrote , didn't understand it at all.
Yeah right, a week ago the game works fine, and then suddenly all kind of different internet providers decided to TRIBBLE up our connection with cryptic server. This is big problem for the entire EU region and i doubt it is our internet the problem, since everything else works fine.
Steam - No Problem, Origin - No Problem (just mentioning them because they are US servers as well)
That's what i am trying to explain in last 15 posts here but ...
It's like talking to wall ...
So far (23.20 local time) the game is running smooth.
I've set both the patching proxy and the gameplay proxy to "none".
This is the result of the NetTest...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 32 ms 31 ms 31 ms 172.17.137.129
4 32 ms 30 ms 39 ms host20-114-static.20-80-b.business.telecomitalia.it [80.20.114.20]
5 36 ms 40 ms 42 ms 172.17.4.29
6 37 ms 39 ms 39 ms 172.17.6.93
7 40 ms 41 ms 37 ms bundle-ether11.milano26.mil.seabone.net [93.186.128.201]
8 * 57 ms 56 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88]
9 58 ms 57 ms 57 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 57 ms 56 ms 56 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
11 64 ms 65 ms 64 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
12 65 ms 65 ms 65 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
13 137 ms 137 ms 136 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
14 135 ms 137 ms 135 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 138 ms 141 ms 144 ms 38.111.40.114
16 132 ms 132 ms 132 ms patchserver2.crypticstudios.com [208.95.185.41]
Tomorrow, if there will be the lag issue, I'll post newer data.
So far (23.20 local time) the game is running smooth.
I've set both the patching proxy and the gameplay proxy to "none".
This is the result of the NetTest...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 32 ms 31 ms 31 ms 172.17.137.129
4 32 ms 30 ms 39 ms host20-114-static.20-80-b.business.telecomitalia.it [80.20.114.20]
5 36 ms 40 ms 42 ms 172.17.4.29
6 37 ms 39 ms 39 ms 172.17.6.93
7 40 ms 41 ms 37 ms bundle-ether11.milano26.mil.seabone.net [93.186.128.201]
8 * 57 ms 56 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88]
9 58 ms 57 ms 57 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 57 ms 56 ms 56 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
11 64 ms 65 ms 64 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
12 65 ms 65 ms 65 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
13 137 ms 137 ms 136 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
14 135 ms 137 ms 135 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 138 ms 141 ms 144 ms 38.111.40.114
16 132 ms 132 ms 132 ms patchserver2.crypticstudios.com [208.95.185.41]
Tomorrow, if there will be the lag issue, I'll post newer data.
I have tried US, Europe, None ... nothing ... couldn't play for 2 hours.
English is not my native language so i missed the point of your post ..
To be honest i have no idea what you wrote , didn't understand it at all.
Yes, like a gamer is supposed to be an informatic engineer ...
A gamer is just looking for fun, not for lag ... he meets a laggy game, he moves on to the next ... a gamer, not a trekkie though.
Moreover, any other game runs better, even while playing Youtube ... too many coincidences IMO.
Sorry for them though ... I wasn't able to buy a few romulan survivor duty officer packs today.
Since the weekend patch, the game has become again unplayable.
This has happened again about a month ago and laster about two weeks.
Here's how it goes:
1. Takes around 1 minute to get the login menu from launcher.
2. Takes around 3 minutes to get the game launched after login.
3. Takes 1-2 more minutes to get to character selection.
4. Takes 1 minute to load another character screen.
5. When entering a character I usually get a logout timeout or 2, after which it finally enters.
6. While in-game there are permanent lags of around 1 minute.
After 1-2 minutes of total lag, the game usually DCs again in 3 of 4 cases.
Practically, it took me over 1 hour to get some doff mission started on 3 characters, something that suppose to take 5 minutes in normal circumstances.
Notes:
I have no network or PC issues. I have a high end PC that can run any known game maxed out.
I have top of the line fiber connection with 8ms 'ping' to the main country node.
So what is happening ?
Greetings,
I also am having issues.
- Constant SNR's (Server Not Responding) like every 30 seconds
- lagging/rubberbanding
- Constant disconects
This happened about 1 month ago. I been playing for 10 months straight on a wifi connection with little to no problems, that is until a month ago. But I noticed it was also when I was streaming or watching YT videos.
So I had my ISP come over and they have set up an extension of some sort. Now my internet is STUPID fast and no probs. When it comes to STO tho the problems still were there ever AFTER the patch.
I have submitted ticket ID #2,630,448 but wanted to keep this up there in awareness especially seeing that it's being investigated.
Game's unplayable from Greece, while it was working fine about a week ago.
To those asking for logs, yeah not happening, I'm not a freaking engineer, sort your own stuff out. This is replicated from all over the EU and from numerous people, this is obviously stuff that Cryptic needs to fix.
It's like 2-3 weeks that i'm able to play on STO only via vpn/proxy. Without, i cant even load my launcher and, those times i'm in, i have like 20k ms of ping and the server disconnects me over and over and over again...
Via vpn, through expat shield or similar (hotspot shield, ultrasurf, openvpn, etc...), i have a decent ping, but it's not a solution. Do something cryptic, this lag doesn't affect only the launcher, but also the gameplay server, it's really frustrating.
ps: from italy, 2-3 fleets are experiencing this problem...
These are the results of a run carried out at 13:45
NetTest: completely unresponsive.
The TracerT...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 32 ms 31 ms 30 ms 172.17.137.1
4 39 ms 38 ms 39 ms host143-114-static.20-80-b.business.telecomitalia.it [80.20.114.143]
5 38 ms 39 ms 39 ms 172.17.4.29
6 38 ms 38 ms 36 ms 172.17.6.113
7 38 ms 39 ms 40 ms pos2-1-0-0.milano26.mil.seabone.net [195.22.196.186]
8 56 ms 58 ms 56 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88]
9 58 ms 57 ms 57 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 58 ms 58 ms 58 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
11 66 ms 64 ms 64 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
12 66 ms 65 ms 65 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
13 132 ms 132 ms 133 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
14 135 ms 135 ms 136 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
15 141 ms 143 ms 143 ms 38.111.40.114
16 * 132 ms 132 ms patchserver2.crypticstudios.com [208.95.185.41]
Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
su un massimo di 30 punti di passaggio:
1 <1 ms <1 ms <1 ms DD-WRT [192.168.0.1]
2 3 ms <1 ms <1 ms 192.168.1.1
3 * * * Richiesta scaduta.
4 37 ms 38 ms 38 ms host29-158-static.36-88-b.business.telecomitalia
.it [88.36.158.29]
5 * * 39 ms 217.141.106.141
6 49 ms 51 ms 50 ms 172.17.4.13
7 47 ms 63 ms 52 ms 172.17.5.237
8 47 ms 47 ms 48 ms 195.22.192.65
9 * * * Richiesta scaduta.
10 54 ms 54 ms 54 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
11 58 ms 58 ms 57 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
12 61 ms 61 ms 61 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
13 77 ms 78 ms 78 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
14 143 ms 142 ms 143 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
15 279 ms 216 ms 206 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
16 143 ms 143 ms 143 ms 38.111.40.114
17 144 ms 143 ms 142 ms patchserver2.crypticstudios.com [208.95.185.41]
Traccia completata.
my nettest hangs up on :
C:\Windows\system32>nettest
unable to allocate performance buffer
contacting nettest server..
Local IP: 79.21.25.83
Ping: 150.0 msec
Port: 80:
for me it's STO completely unplayable in these days.... and everyday goes worse.
How about now get your balls up and come and post this have nothing to do with our ISP and tell us you are working on fixing this ?
Or you going to continue that TRIBBLE how our ISP cant maintain stable connection with STO servers ?
And ofc make some post about how this will not happen in the future so i think about spending cash again..
But that's big "maybe" tho .. i spent 2 weeks playing your game and nearly same amount not being able to log in ..
It's like 2-3 weeks that i'm able to play on STO only via vpn/proxy. Without, i cant even load my launcher and, those times i'm in, i have like 20k ms of ping and the server disconnects me over and over and over again...
Via vpn, through expat shield or similar (hotspot shield, ultrasurf, openvpn, etc...), i have a decent ping, but it's not a solution. Do something cryptic, this lag doesn't affect only the launcher, but also the gameplay server, it's really frustrating.
ps: from italy, 2-3 fleets are experiencing this problem...
It's working !
I have installed the openvpn program and since then, about 2 hours ago, the game is running smooth : the program asked me where to connect to and I chose San Jose, CA so it seems there's something wrong with some EU servers, which are affecting a few countries but not all ( Italy, Greece , Romania , as far as I know from my friends )
Anyway use that tool.
It seems the game works with the EU STO proxy for EU countries. There are delays and sometimes few second lags, but thats way better than the 1-3 minute lags and permanent DCs.
I have also tested via US VPN and it seems to be at least as good, therefore I can conclude only that the main problem is in the default route filtering / wrongfully prioritized traffic.
Everyone non US/EU should try to play via US VPNs. It should be temporary working solution.
I've tried openvpn, with no effect.
Truth be known: maybe it is my fault, I don't know how to proper configure and use openvpn.
That said: a bug is always a bug ---> Crypric/PWE please release a patch to solve the issue.
Perhaps i should report this as well. PWE's precious ARC client is also affected. The integrated browser in it does not load anything - i managed only to login and update it, nothing more. it even failed to start STO Launcher.
Lets see if the VPN indeed works. Nevertheless if it solve the problem - it should be considered temporal solution, not a permanent one.
EDIT: Did i download something wrong or this open VPN is paid (the program is called Private Tunnel)
UPDATE : Actually it seems openvpn is not for free ... after a couple of hours, STO started lagging again and openvpn was asking me to pay after trespassing some data transfer threshold.
Then I have installed HotSpot shield, which - i guess - is not free either, but if I remember well, I have read that I have 3 free days ... and it's working well so far.
I've tried openvpn, with no effect.
Truth be known: maybe it is my fault, I don't know how to proper configure and use openvpn.
That said: a bug is always a bug ---> Crypric/PWE please release a patch to solve the issue.
It's the first time I use these programs too and I am not such a geek ... I just signed up, given my email, replied their email and chose San Jose, CA ... that's all.
Anyway, it seems that is not entirely Cryptic's fault ... it seems like some probably cheap EU servers which connect STO with some ISP are not working properly or something like that ... I am not an expert.
Moreover, I have read while loading my launcher a red label that the website is down or something and gameplay should not be affected.
The problems with these free vpn 3rd party softwares are a) not unlimited bandwidth in some case b) website restriction access. For example, after a week of expat shield, now i'm not able to open sto-forum , stoacademy and many other related sites i use while connected with their vpn (maybe 'cause i passed the associated site bandwidth, gameplay server not affected, it works fine).
So, Cryptic, we are saying you have to look at your ISP/internal routing, because from EU, in my case from Italy with Telecom Italia ISP, without workarounds, your game is just unplayable.
So, what im understanding is that Im supposed to contact my broadband service provider (Optus in Australia) and tell them of everything I do on my internet, d/l'ing, streaming, playing BF4; this game, called Star trek online lags and is unplayable, then to tell them that I already know the gaming connection of Optus is routed out via Asia to get to the Cryptic server and then have them laugh at me, considering I have brand new connections, brand new pc and modem/router.
This is really frustrating me that all I can do is log in and stand around new Romulus command because the minute I go into an stf, or do anything I get insane lag. I paid for the LTS (and my excitement about delta rising is fading since 2 maintenance's ago this started) and I deserve the right to play, along with everyone else here.
Yeah im ranting, for the lack of a better word, im extremely frustrated.
This is really bad I was in a foundry mission near the end and I get a message saying Unable to Connect to the Server. Now I had to force disconnection since the meter was climbing up past 100 mark. So now it tells me it can't connect to the patch server. Prior to this issue I've been seeing more Unable to connect to the server after this last patch update.
Whatever has changed prior to this needs to be reverted otherwise I am dead in the water as they say.. Before to the last patch I was doing fine..
I going to do a taskkill and revert everything to see if that will bring-up the launcher.. As I am typing this now it seems to be patching.. in the background.. crossing my fingers on this one ....
Please sort this thing. Its really frustrating. Also, this may help a bit. Today, for the first time i got conected via eu2.cyrptic......com proxy and game worked flawlessly. Then something went wrong and I was conected again on eu1.cryptic.....com proxy. Still same lag, rubberbanding, etc.
[10:49] [Combat (Self)] Your Proton Barrage deals 96581 (43411) Proton(Critical) to Seto.
Poor soul didnt have time to log out.
Folks, when trying to diagnose lag (even if a dev is investigating) they NEED YOUR TRACE ROUTE, PATH PING AND NETSTAT RESULTS. This helps isolate where the problem is, including if it's in the client itself.
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
Folks, when trying to diagnose lag (even if a dev is investigating) they NEED YOUR TRACE ROUTE, PATH PING AND NETSTAT RESULTS. This helps isolate where the problem is, including if it's in the client itself.
Just over a month ago I've submitted my tracerts and nettest results directly to Cryptic in the past. Snarky customer support comments aside, the lag cleared somewhat.. not enough to play any events but at least I could do basic doffing and r&d. However since the patch from two weeks ago, the lag has returned and this time its worse than ever.
Respectfully I don't think the root cause is a simple network lag issue. If I were to try and continually connect to the game over a period of half an hour, most of the time I cannot even make it to the character selection screen, occasionally I'll get past character selection but encounter "login2_timeout". Once in a while I manage to get all the way in and can play a character (usually in ESD or Starfleet Academy) without any issue. I can move around, interact with NPCs, buy/sell from exchange, doffing, R&D. It all works. However the moment I try to move to another map, I get disconnected again. Honestly, I have never seen a network lag issue that operates in this manner.
Anyway, here's a fresh round of tracert and nettest. If it helps, I'm running Windows 7 Home Premium SP1, 64-bit version.
Tracing route to patchserver2.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
2 4 ms 4 ms 3 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
3 3 ms 2 ms 3 ms an-ts-br05.starhub.net.sg [183.90.44.37]
4 3 ms 3 ms 3 ms six2-uts-int02.starhub.net.sg [183.90.44.29]
5 2 ms 2 ms 2 ms six2asr9kts01.starhub.net.sg [203.117.36.25]
6 3 ms 2 ms 2 ms 203.117.34.38
7 5 ms 4 ms 4 ms 203.116.61.118
8 265 ms 265 ms 266 ms bst-edge-05.inet.qwest.net [67.14.30.130]
9 265 ms 265 ms 266 ms 65.120.117.250
10 266 ms 265 ms 265 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 277 ms 270 ms 270 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 275 ms 275 ms 275 ms patchserver2.crypticstudios.com [208.95.185.41]
I tried running nettest several times, leaving it running for around 10 minutes each time but it always hangs after the first or second port 80 test, so all I can report is this:
Comments
I have load steam to play something and works fine (but i hate the games)...
So iam w8 and pray for the technical team of the STO realize the problem
Greece
Wind Telecom
Ote Telecom
Forthnet Telecom
3 providers the same problems
English is not my native language so i missed the point of your post ..
To be honest i have no idea what you wrote , didn't understand it at all.
That's what i am trying to explain in last 15 posts here but ...
It's like talking to wall ...
I've set both the patching proxy and the gameplay proxy to "none".
This is the result of the NetTest...
contacting nettest server..
Local IP: 95.244.123.118
Ping: 142.9 msec
Port: 80: 382 KB/sec 14 KB/sec 403 KB/sec 500
Port: 80: 384 KB/sec 14 KB/sec 405 KB/sec 500
Port: 443: 388 KB/sec 14 KB/sec 411 KB/sec 500
Port: 443: 375 KB/sec 14 KB/sec 395 KB/sec 500
Port: 7255: 378 KB/sec 14 KB/sec 399 KB/sec 500
Port: 7255: 389 KB/sec 14 KB/sec 410 KB/sec 500
Port: 7003: 388 KB/sec 14 KB/sec 410 KB/sec 500
Port: 7003: 381 KB/sec 14 KB/sec 402 KB/sec 500
Port: 7202: 377 KB/sec 14 KB/sec 398 KB/sec 500
Port: 7202: 377 KB/sec 14 KB/sec 397 KB/sec 500
Port: 7499: 387 KB/sec 14 KB/sec 409 KB/sec 500
Port: 7499: 387 KB/sec 14 KB/sec 408 KB/sec 500
Port: 80: 384 KB/sec 14 KB/sec 405 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
... And this is the result of the TracerT...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 32 ms 31 ms 31 ms 172.17.137.129
4 32 ms 30 ms 39 ms host20-114-static.20-80-b.business.telecomitalia.it [80.20.114.20]
5 36 ms 40 ms 42 ms 172.17.4.29
6 37 ms 39 ms 39 ms 172.17.6.93
7 40 ms 41 ms 37 ms bundle-ether11.milano26.mil.seabone.net [93.186.128.201]
8 * 57 ms 56 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88]
9 58 ms 57 ms 57 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 57 ms 56 ms 56 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
11 64 ms 65 ms 64 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
12 65 ms 65 ms 65 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
13 137 ms 137 ms 136 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
14 135 ms 137 ms 135 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 138 ms 141 ms 144 ms 38.111.40.114
16 132 ms 132 ms 132 ms patchserver2.crypticstudios.com [208.95.185.41]
Tomorrow, if there will be the lag issue, I'll post newer data.
I have tried US, Europe, None ... nothing ... couldn't play for 2 hours.
Yes, like a gamer is supposed to be an informatic engineer ...
A gamer is just looking for fun, not for lag ... he meets a laggy game, he moves on to the next ... a gamer, not a trekkie though.
Moreover, any other game runs better, even while playing Youtube ... too many coincidences IMO.
Sorry for them though ... I wasn't able to buy a few romulan survivor duty officer packs today.
Greetings,
I also am having issues.
- Constant SNR's (Server Not Responding) like every 30 seconds
- lagging/rubberbanding
- Constant disconects
This happened about 1 month ago. I been playing for 10 months straight on a wifi connection with little to no problems, that is until a month ago. But I noticed it was also when I was streaming or watching YT videos.
So I had my ISP come over and they have set up an extension of some sort. Now my internet is STUPID fast and no probs. When it comes to STO tho the problems still were there ever AFTER the patch.
I have submitted ticket ID #2,630,448 but wanted to keep this up there in awareness especially seeing that it's being investigated.
To those asking for logs, yeah not happening, I'm not a freaking engineer, sort your own stuff out. This is replicated from all over the EU and from numerous people, this is obviously stuff that Cryptic needs to fix.
Via vpn, through expat shield or similar (hotspot shield, ultrasurf, openvpn, etc...), i have a decent ping, but it's not a solution. Do something cryptic, this lag doesn't affect only the launcher, but also the gameplay server, it's really frustrating.
ps: from italy, 2-3 fleets are experiencing this problem...
NetTest: completely unresponsive.
The TracerT...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 32 ms 31 ms 30 ms 172.17.137.1
4 39 ms 38 ms 39 ms host143-114-static.20-80-b.business.telecomitalia.it [80.20.114.143]
5 38 ms 39 ms 39 ms 172.17.4.29
6 38 ms 38 ms 36 ms 172.17.6.113
7 38 ms 39 ms 40 ms pos2-1-0-0.milano26.mil.seabone.net [195.22.196.186]
8 56 ms 58 ms 56 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88]
9 58 ms 57 ms 57 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 58 ms 58 ms 58 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
11 66 ms 64 ms 64 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
12 66 ms 65 ms 65 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
13 132 ms 132 ms 133 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
14 135 ms 135 ms 136 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
15 141 ms 143 ms 143 ms 38.111.40.114
16 * 132 ms 132 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
su un massimo di 30 punti di passaggio:
1 <1 ms <1 ms <1 ms DD-WRT [192.168.0.1]
2 3 ms <1 ms <1 ms 192.168.1.1
3 * * * Richiesta scaduta.
4 37 ms 38 ms 38 ms host29-158-static.36-88-b.business.telecomitalia
.it [88.36.158.29]
5 * * 39 ms 217.141.106.141
6 49 ms 51 ms 50 ms 172.17.4.13
7 47 ms 63 ms 52 ms 172.17.5.237
8 47 ms 47 ms 48 ms 195.22.192.65
9 * * * Richiesta scaduta.
10 54 ms 54 ms 54 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
4.217]
11 58 ms 58 ms 57 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
8.70]
12 61 ms 61 ms 61 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
.29]
13 77 ms 78 ms 78 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
14 143 ms 142 ms 143 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
.161]
15 279 ms 216 ms 206 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
16 143 ms 143 ms 143 ms 38.111.40.114
17 144 ms 143 ms 142 ms patchserver2.crypticstudios.com [208.95.185.41]
Traccia completata.
my nettest hangs up on :
C:\Windows\system32>nettest
unable to allocate performance buffer
contacting nettest server..
Local IP: 79.21.25.83
Ping: 150.0 msec
Port: 80:
for me it's STO completely unplayable in these days.... and everyday goes worse.
State: Italy
IP: Telecom Italia
Or you going to continue that TRIBBLE how our ISP cant maintain stable connection with STO servers ?
And ofc make some post about how this will not happen in the future so i think about spending cash again..
But that's big "maybe" tho .. i spent 2 weeks playing your game and nearly same amount not being able to log in ..
Nice start lolz ...
It's working !
I have installed the openvpn program and since then, about 2 hours ago, the game is running smooth : the program asked me where to connect to and I chose San Jose, CA so it seems there's something wrong with some EU servers, which are affecting a few countries but not all ( Italy, Greece , Romania , as far as I know from my friends )
Anyway use that tool.
EDIT: Did i download something wrong or this open VPN is paid (the program is called Private Tunnel)
And yes, Sabijac is right: it would be nice to hear something official about this connection problem.
I have also tested via US VPN and it seems to be at least as good, therefore I can conclude only that the main problem is in the default route filtering / wrongfully prioritized traffic.
Everyone non US/EU should try to play via US VPNs. It should be temporary working solution.
Truth be known: maybe it is my fault, I don't know how to proper configure and use openvpn.
That said: a bug is always a bug ---> Crypric/PWE please release a patch to solve the issue.
Then I have installed HotSpot shield, which - i guess - is not free either, but if I remember well, I have read that I have 3 free days ... and it's working well so far.
It's the first time I use these programs too and I am not such a geek ... I just signed up, given my email, replied their email and chose San Jose, CA ... that's all.
Anyway, it seems that is not entirely Cryptic's fault ... it seems like some probably cheap EU servers which connect STO with some ISP are not working properly or something like that ... I am not an expert.
Moreover, I have read while loading my launcher a red label that the website is down or something and gameplay should not be affected.
Game worked about a day for me and now i try to log in same problem again .. lag lag lag disconnect .... pff ...
So, Cryptic, we are saying you have to look at your ISP/internal routing, because from EU, in my case from Italy with Telecom Italia ISP, without workarounds, your game is just unplayable.
This is really frustrating me that all I can do is log in and stand around new Romulus command because the minute I go into an stf, or do anything I get insane lag. I paid for the LTS (and my excitement about delta rising is fading since 2 maintenance's ago this started) and I deserve the right to play, along with everyone else here.
Yeah im ranting, for the lack of a better word, im extremely frustrated.
Whatever has changed prior to this needs to be reverted otherwise I am dead in the water as they say.. Before to the last patch I was doing fine..
I going to do a taskkill and revert everything to see if that will bring-up the launcher.. As I am typing this now it seems to be patching.. in the background.. crossing my fingers on this one ....
Time will only tell!
SERVER NOT RESPONDING (268.00s)
Hanging at 40.49
Patching 5 files, 0 bytes..
I'll let the author of this foundry mission know of the problem
run a taskkill on the game client.exe the only way to get out of the game.
Cleaned memory
restart the game again..
Time will only tell!
Poor soul didnt have time to log out.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
Here is my results:
C:\>PATHPING PATCHSERVER.CRYPTICSTUDIOS.COM
Tracing route to PATCHSERVER.CRYPTICSTUDIOS.COM [208.95.185.41]
over a maximum of 30 hops:
0 Ivan [192.168.1.2]
1 192.168.1.1
2 109.93.153.1
3 212.200.15.241
4 212.200.233.175
5 212.200.6.186
6 bpt-b4-link.telia.net [213.248.82.157]
7 win-bb2-link.telia.net [80.91.250.64]
8 ffm-bb2-link.telia.net [62.115.139.231]
9 ffm-b12-link.telia.net [213.155.135.15]
10 be100.agr21.fra03.atlas.cogentco.com [130.117.14.89]
11 be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
12 be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
13 be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
14 be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
15 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
16 38.111.40.114
17 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 425 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ivan [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 109.93.153.1
0/ 100 = 0% |
3 16ms 0/ 100 = 0% 0/ 100 = 0% 212.200.15.241
0/ 100 = 0% |
4 19ms 0/ 100 = 0% 0/ 100 = 0% 212.200.233.175
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% 212.200.6.186
0/ 100 = 0% |
6 26ms 0/ 100 = 0% 0/ 100 = 0% bpt-b4-link.telia.net [213.248.82.157]
0/ 100 = 0% |
7 32ms 0/ 100 = 0% 0/ 100 = 0% win-bb2-link.telia.net [80.91.250.64]
0/ 100 = 0% |
8 58ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb2-link.telia.net [62.115.139.231]
0/ 100 = 0% |
9 47ms 0/ 100 = 0% 0/ 100 = 0% ffm-b12-link.telia.net [213.155.135.15]
0/ 100 = 0% |
10 49ms 0/ 100 = 0% 0/ 100 = 0% be100.agr21.fra03.atlas.cogentco.com [130.117.14.89]
0/ 100 = 0% |
11 47ms 0/ 100 = 0% 0/ 100 = 0% be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
0/ 100 = 0% |
12 48ms 0/ 100 = 0% 0/ 100 = 0% be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
0/ 100 = 0% |
13 63ms 0/ 100 = 0% 0/ 100 = 0% be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
0/ 100 = 0% |
14 133ms 1/ 100 = 1% 1/ 100 = 1% be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
0/ 100 = 0% |
15 155ms 5/ 100 = 5% 5/ 100 = 5% te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
0/ 100 = 0% |
16 141ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
17 130ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Poor soul didnt have time to log out.
Just over a month ago I've submitted my tracerts and nettest results directly to Cryptic in the past. Snarky customer support comments aside, the lag cleared somewhat.. not enough to play any events but at least I could do basic doffing and r&d. However since the patch from two weeks ago, the lag has returned and this time its worse than ever.
Respectfully I don't think the root cause is a simple network lag issue. If I were to try and continually connect to the game over a period of half an hour, most of the time I cannot even make it to the character selection screen, occasionally I'll get past character selection but encounter "login2_timeout". Once in a while I manage to get all the way in and can play a character (usually in ESD or Starfleet Academy) without any issue. I can move around, interact with NPCs, buy/sell from exchange, doffing, R&D. It all works. However the moment I try to move to another map, I get disconnected again. Honestly, I have never seen a network lag issue that operates in this manner.
Anyway, here's a fresh round of tracert and nettest. If it helps, I'm running Windows 7 Home Premium SP1, 64-bit version.
Tracing route to patchserver2.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
2 4 ms 4 ms 3 ms TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
3 3 ms 2 ms 3 ms an-ts-br05.starhub.net.sg [183.90.44.37]
4 3 ms 3 ms 3 ms six2-uts-int02.starhub.net.sg [183.90.44.29]
5 2 ms 2 ms 2 ms six2asr9kts01.starhub.net.sg [203.117.36.25]
6 3 ms 2 ms 2 ms 203.117.34.38
7 5 ms 4 ms 4 ms 203.116.61.118
8 265 ms 265 ms 266 ms bst-edge-05.inet.qwest.net [67.14.30.130]
9 265 ms 265 ms 266 ms 65.120.117.250
10 266 ms 265 ms 265 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 277 ms 270 ms 270 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 275 ms 275 ms 275 ms patchserver2.crypticstudios.com [208.95.185.41]
I tried running nettest several times, leaving it running for around 10 minutes each time but it always hangs after the first or second port 80 test, so all I can report is this:
contacting nettest server..
Local IP: TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
Ping: 250.1 msec
Port: 80: 180 KB/sec 51 KB/sec 193 KB/sec 500
Port: 80: ^C
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Enterprise [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
1 192.168.1.1
2 TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
3 an-ts-br05.starhub.net.sg [183.90.44.37]
4 six2-uts-int02.starhub.net.sg [183.90.44.29]
5 six2asr9kts01.starhub.net.sg [203.117.36.25]
6 203.117.34.38
7 203.116.61.118
8 bst-edge-05.inet.qwest.net [67.14.30.130]
9 65.120.117.250
10 border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Enterprise [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 3ms 0/ 100 = 0% 0/ 100 = 0% TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% an-ts-br05.starhub.net.sg [183.90.44.37]
0/ 100 = 0% |
4 2ms 0/ 100 = 0% 0/ 100 = 0% six2-uts-int02.starhub.net.sg [183.90.44.29]
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% six2asr9kts01.starhub.net.sg [203.117.36.25]
0/ 100 = 0% |
6 2ms 0/ 100 = 0% 0/ 100 = 0% 203.117.34.38
0/ 100 = 0% |
7 5ms 0/ 100 = 0% 0/ 100 = 0% 203.116.61.118
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% bst-edge-05.inet.qwest.net [67.14.30.130]
0/ 100 = 0% |
9 265ms 0/ 100 = 0% 0/ 100 = 0% 65.120.117.250
0/ 100 = 0% |
10 271ms 0/ 100 = 0% 0/ 100 = 0% border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
0/ 100 = 0% |
11 273ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
0/ 100 = 0% |
12 275ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.