After my last post I played for a few more hours and nothing everything was normal. no missing Icons for powers or items no missing textures or anything. I must have had STO open for 12 hours and nothing.
I've also switched from Win 7 32 bit to Win 8.1 64 bit (and also a major motherboard and proc change) and from what I've been seeing over the past few nights is that the problem is still there, albeit very reduced. It takes quite a while for the symptoms to display, but they do eventually.
I've noticed it more in sector space. A distant ship shows missing textures which pop into existence as it or I get closer.
I also experienced the "Icon lag" where my ships equipment did not display for about 4 minutes, just empty place holders.
I'm sorry that you haven't had any luck with this. Only thing I have is a jump now and then and believe that to be my ram. I haven't changed any of my hardware and the windows upgrade wasn't my choice my vista 32(bit) just died and the install cd couldn't fix it and wouldn't reinstall either. I'll keep and eye out for the issues you mentioned in your post and report back if I encounter them and just in case here's my Comp specs;
OS: windows 8.1 (64 bit)
Motherboard: MSI (I think cant remember)
CPU: AMD Phenom II dual core
Memory: 4GB
Graphics: MSI Nvidia GeForce GT 640
Logging off and back in again is a long-standing, temporary, workaround for this issue.
As you're quitting to character select prior to making the described setting changes and getting to the character selection screen would logically appear to be -almost- a full logoff (in fact the in game prompt is " .log off this character"), you may want to just try the former and see how it compares.
If there's any major difference between the two, in recovered game-time, then please let us know.
Thanks I will give that a try next time it happens and see if it helps, One thing of note is recently I was mucking around in the Nividia settings and on a whim enabled "Extension Limit" which is disabled for the game by default. Since then it seems like I still get the issue to a lesser extent but if I wait a few moments it will correct its self most of the time. Occasionally it will still do the full-blown missing textures and require a restart but I seem to have more time between the need to restart with it on.
Just like every one else since season 8 started the game has been nearly unplayable... Even to this day I can only do a few stf's and ground missions are imposable. Lots of graphic lag.. Now example, any ground mission or station is so aggravating to be on cause gpu load drops to 0% fps goes to 0 then resumes and works fine for a few seconds then does it again, stf Cure is unplayable for me cause every time I try to move camera angle my GPU load drops to 0% and game freezes then resumes about 5 seconds later with gpu load back up to 60%.
The only area's I can play in is Kerrat, infected, kittomer. Warping in to some starbases with rubble around them makes the gpu load drop as well...Star base 24... forget it just 0% gpu load cant do anything. :mad: Gorn mind field.. .eehh I can manage with the gpu load drops since there isn't much incoming fire.. The Breach, external fights are ok, first fight inside is manageable, but then moving through the passages gets gpu laggy, the subcore room... OMFG im useless, gpu spends more time at 0-10% than anything else, every time the core shields open or close it just freezes with 0% gpu load!!!
I haven't spent a dime on this game since season 8 came out, I even upgraded my graphics card. Pre season 8 I ran a stock Radeon 5450 with 512 ram and I could do every STF/Ground mission/map in the game with minimal issues (only in bright white light areas). After season 8 game was unplayable with that card so I upgraded to a Radeon R7 260x with 2 gig ddr5 ram and game is exactly the same, nearly unplayable. Yes all drivers are up to date.. Cryptic can't tell me I am overworking my card cause magically every other game they have runs flawlessly with this card on max graphics even NEVERWINTER! Hmmm how strange....Stop trying to blame computer updates.. Please cryptic we know u know what you did, you know what cards you effected, you have the list, now please bite the bullet and fix it. So many items I want to actually spend money on in the game but I refuse to put money into a game that I, and others can not play. If your trying to just milk STO for all the money you can get out of it before you kill it your doing a great job.
Latest patch 20 feb does seem to have made it worse, first toon 45 minutes, restart , 2 nd toon 30 minutes then the other toons about 15 to 20 minutes normal play before each textured out with bloom, squares etc. the restart client does seem now to give diminishing returns.:mad:
Where ever you go, there you are.......
Join The Space Invaders,..... Federation and KDF fleets.
Seems to definetly have gotten worse (for me at least) since 20th Feb patch ... Though it lasted longer (nearly 4.5hrs) it goes to pot almost completely, rather than a few random textures or vendor icons ...
As a case in point, doing a re-run of the FE ... This is just after you scan the deactivated Mech.
Seems to definetly have gotten worse (for me at least) since 20th Feb patch ... Though it lasted longer (nearly 4.5hrs) it goes to pot almost completely, rather than a few random textures or vendor icons ...
As a case in point, doing a re-run of the FE ... This is just after you scan the deactivated Mech.
First for me today, switched on, logged in a toon at the ground spire headquarters. Bang mising textures right away, white squares above interactive characters and glowing white uniform parts on other characters.
Switched off bought a game on a steam sale, no zen for you cryptic.
I just can't get over the total lack of support we are getting from this company,.... Ahh what's the point they don't care just look where this topic has been put to die, Ohh and to the board mods why has this one been moved but other topics about this problem has remained in the Graphics board, maybe this was becoming to visible?
Where ever you go, there you are.......
Join The Space Invaders,..... Federation and KDF fleets.
Had something new happen yesterday. For once, all the textures seemed to be in place. I went to open up the PVE queue to take advantage of the bonus mark weekend, and the entire list was blacked out. I checked my inventory and status screen and everything was as it should be. I then checked the exchange and it too was blacked out. No listings at all. I then went to go to the bank and someone with a glowing white shirt ran past me. I looked around a bit more and realized that the textures were disappearing around me even though I didn't go through a loading screen. Icons above NPCs appeared normally but then quickly turned into the white boxes. It was almost like the textures were "unloading" instead of just not loading properly.
The usual exit/relog fixed it (for a little bit), but it was very bizarre. Going to have to keep an eye on that and see if it happens again.
When I run an episode where progression is linear I don't get any problems, however once I start to do my own thing that's when things go to pot for me.
What I think happens is that the game may be programmed to pre-load certain graphics and textures which works all well and fine but when you do your own thing the pre-loaded graphics may not apply and so the game then starts to have problems deciding what it needs to load, the longer you carry on the worse the problem gets as more and more textures need to be found and loaded.
Now if this was just one player with the game running from their own hard drive this wouldn't be a problem, but as it is server based and you can have hundreds of players online and all requesting stuff from the servers the problem is way more noticeable and a real P.I.T.A.
I don't know if anyone else has noticed, but this is most certainly a related issue - the Aquarius escort that is on the Odyssey cruiser displays this same graphical issue just as the Dyson ships.
When I look at other people's Odyssey ships, the Aquarius escort is flashing brightly white even while docked in as a part of the Odyssey's hull. On my Odyssey it looks normal untill I detach it. Almost instantly it's launched it turns into this brightly white blob.
I'm no expert on the topic, but the randomness of the complete graphical failure on one side and the continuous stability of the same faliure showing up on certain ships at all times has me thinking that this is in fact a programming related issue.
I was talking with a fleet member and we've decided to put this down to the fact that cryptic is forcing people to upgrade their computers.
I still haven't had an issue since switching my OS to win 8.1 64bit, I'm thinking of getting an old hard drive and installing win xp or vista and see if this issue returns. At the moment its the only thing I can thing of that will make a difference and is something I can report back on.
I was talking with a fleet member and we've decided to put this down to the fact that cryptic is forcing people to upgrade their computers.
I don't know about that, since I'm experiencing this issue and I have no reason to upgrade my PC yet, it's an awesome gaming rig. Furthermore, like I think I've already mentioned - I'm not having this issue while playing Neverwinter, which is a much younger spawn of Cryptic.
And with all due respect to Cryptic, but I'm playing games that are much more demanding, furthermore in terms of graphics and preformance would eat up STO as a cookie and I haven't had any similar issues with them.
So I tend to see this as one more fine example of Cryptic's programming "skills", rather than a purposely desiged attempt to get people to upgrade PCs.
Selective missing textures seems to be popping up for me again. Since 8.5 went live things have gone to pot. I even changed my video card and graphics drivers but that didn't change anything so its on Cryptic's end.
The engine is taking a dump and it doesn't seem to matter if the game is running in DX9 or DX11. Right now I'm trying the "DirectX 9ex" option to see if that matters (EDIT: It doesn't. So all 3 DirectX modes have this issue).
It started with the new Dyson ships showing up without textures from afar, textures that would pop-in only when I was within approximately 10 Km of them (system space such as maps like ISE). Later it would happen after running through "A Step Between Stars" a couple of times.
It escalated from there to a point where some textures for effects like beam weapon animations, torpedos and star coronas got simplified into colored squares. This was when I changed out my video card from an XFX Radeon HD 6850 (1GB) to a Sapphire Radeon R9 270x (4GB) and changed my graphics drivers as well. The new video card, as mentioned above, didn't help worth a TRIBBLE because these missing textures continued to plague me after playing for a while (an hour depending on where I went. Sometimes they pop up sooner, sometimes they take 2 or 3 hours to pop up. It depends on what you are doing and where you are at the time).
And then a couple of days ago it became absurd. I was re-running some Romulan Content and jumped into a map to see this:
Then later, after a game restart I jumped on my Klingon and did some queue content for fleet marks. When I returned from it, things looked normal until I beamed to my ship. This is what greeted me:
At the moment this is what my system has for its specs:
Windows 7 Professional 32-bit
AMD Phenom II X4 980 (3.7Ghz)
8 GB RAM (upgraded as part of process to convert to 64-bit)
Sapphire Radeon R9 270X (4GB GDDR5)
Nvidia and Radeon Graphics Cards Various Configurations
I don't have a problem on AMD Six core with Windows 8 64 bit
I updated the Windows XP 32bit to Windows 7 64-bit on my AMD Phenom II with Radeon HD 6800 Video and the problem seems to have gone away. (Microsoft is going End of Life on Windows XP anyway so I pretty much had to upgrade that system.
I realize that some people (a small but nevertheless significant minority by my unofficial count) report the problem on 64bit systems. So perhaps something else is at work here.
I also realize that my newly minted x64 system is quite clean. Only the OS, windows updates, Microsoft Office 2013, Acrobat reader, Chrome, IE 11, VLC Media Player and Arc with STO inhabit this drive so any other TRIBBLE that may have complicated my 32 bit config is now gone.
I realize that the problem may come back and this is not a scientific test...but I've been bug free with perfect textures on highest quality for a few hours now....while before the problem would arise after about 20-30 minutes. I could restart the client with the aforementioned diminishing returns....but the problem would persist and gametime would slowly degrade until eventually I had to restart.
but the 64 bit OS seems to have done the trick. No white textures for a couple days now...
I'm going to upgrade the rest of my systems to 64 bit and will let everyone know my findings.
And then a couple of days ago it became absurd. I was re-running some Romulan Content and jumped into a map to see this: http://i.imgur.com/3SXSk6H.jpg
Had the same happen when I started The Breach Elite and the first space battle above the sun in the new FE. Hell I couldn't even tell which way my ship was facing! Let the team know I was going to quit and restart, theyed only got to 24% in the beginning of the breach before I came back.
Word of warning to all this can happen also when doing mining mini game, restart before you do your 5000 Dil claim, found out the hard way once yesterday, only 2000 Dil and once in the Dill weekend that one hurt.
Where ever you go, there you are.......
Join The Space Invaders,..... Federation and KDF fleets.
I used STO pretty heavily over the weekend, deciding to take as sci toon through the Dyson reps.
I did quite a few of the space/sphere borne missions and after a LOT of use, I'd say at least 3 hours, the missing icons issue in both Inventory and the Ship status UI re-appeared.
So at this point I thought, lets see if they render after a while so I left the windows open and went and made a coffee, must have took all of 4 minutes.
When I returned the icons were indeed back and full visible.
However from that point on every NPC dialog window that appeared presented the NPC against a white background.
So I'm afraid its evident across all builds of Windows, XP to 8.1.
This is now WAY past a joke. As many others have commented, I to have other games that challenge this new rig far more than the STO engine and they do not show any issues at all.
So again I request an update from anyone at Cryptic who's reading this thread on the current status of their investigations into this issue. Its game breaking for too many now to be a small subset of players.
We've oft been told they they are investing in their QA and customer service functions. So now is the time to prove that. Talk to us please?
So again I request an update from anyone at Cryptic who's reading this thread on the current status of their investigations into this issue. Its game breaking for too many now to be a small subset of players.
We've oft been told they they are investing in their QA and customer service functions. So now is the time to prove that. Talk to us please?
^ This many many times.
Please Cryptic talk to us and let us know we haven't been forgotten!!!
The game has become torture to play. I was going to run the FE several times to get all the stuff for my main and alts, but it's way too much of a chore with this bug. I can barely finish it with one character before the graphics TRIBBLE out and I have to restart the game to fix it. I'll be lucky if I even end up running it ONCE for all my alts now.
Taco, what's going on? You must've heard *SOMETHING* by now. Let us know what's going on. Someone moved this thread, and I assume it was for a reason. Why was it moved? Was anything determined about the bug that made more sense to put it here? I find it difficult to believe you haven't been able to reproduce the issue when such a large number of us get it within 15-20 minutes consistently.
I'm not trying to be a jerk here, or anything... but the game is unplayable in this state. Several people are calling for some kind of acknowledgement of this issue. Not even a fix, just... that you're aware it's a problem and it's being worked on. Obviously a fix would be great, but it's hard to have any hope if no one says anything about it.
This has got to be impacting your metrics, Cryptic. If so many of us forum-goers are experiencing the problem, then it's safe to say the problem is also probably afflicting a significant number of people who DON'T use the forums too. So, what's the deal?
I want to play the game, but I can't tolerate this graphics bug any more. Please fix it.
I'm starting to agree with the "Memory Leak" theory suggested some pages back in this thread. It does seem that the engine has a hole in it that their Season 8 updates created and while it can improve for some, it returns with a vengeance for many others across multiple platforms and operating systems from XP to Win8 and Mac OSX (with or without bootcamp).
Whatever Cryptic did broke the engine. It is either leaking memory or the textures are getting corrupted/lost before they can be loaded. However the flaw in the texture corruption theory would be that when the game runs out of memory for graphics operations it would slap you in the face with an Out_Of_Memory Direct3D draw error dialog box. The kind that says "attempted to draw <resolution> texture etcetera etcetera".
If anything is in common that helps prove the memory leak theory, it is that 32-bit operating systems run into this rage-inducing problem sooner/faster than people who are running 64-bit operating systems. It should be fairly obvious that this is because of the memory limits of both respective architectures. With this in hand the next phase is identifying where in the engine the theoretical memory leak is, why the leak exists, and how to plug it.
In the meantime I may have to try a somewhat old workaround involving setting a hard limit on the textwords and video memory with / commands. If it works, great. If not, I'm going to be so very displeased.
Cryptic: Can you PLEASE fix your game? This isn't a problem with our computers that I can see from reading the entire thread, its a problem somewhere in the game exe/engine itself. The list of affected hardware configurations is getting quite long now.
Whatever Cryptic did broke the engine. It is either leaking memory or the textures are getting corrupted/lost before they can be loaded. However the flaw in the texture corruption theory would be that when the game runs out of memory for graphics operations it would slap you in the face with an Out_Of_Memory Direct3D draw error dialog box. The kind that says "attempted to draw <resolution> texture etcetera etcetera".
Interestingly I did get Direct3D errors whenever I was running around on, or beaming down to, New Romulus. Whatever they did to change textures there resulted in the Direct3D 'Out of Memory' error dialog box appearing frequently. Occasionally I got that on Qo'nos but more often than not I would get a crash at New Romulus every time I was there. It got bad enough to keep me away from the planet most of the time.
I repeat the previous call. Cryptic, PLEASE give us some feedback?
I bumped my video memory setting down to 768 MB from 1024+ MB in the troubleshooting submenu and so far I've been able to jump form place to place without this rage-inducing engine bug showing its ugly blinding-white face. I'm still keeping an eye on it though.
It may have a little to do to how much memory your system is using, so when your physical RAM usage nears the maximum you have installed, this issue could appear. Then again it should be loading the texture data directly to the video card instead of using system memory to store it. Unfortunately that's not how a 32-bit MMO works and it reminds me of the way Skyrim handles memory. >_> Thankfully STO is not nearly as crash prone as Skyrim.
Edit: 2 hours, maybe 2 and a half so far and nothing seems to be weird aside from low-res textures for a second or two after loading a map. They start low-res and pop to normal res 2 seconds after beaming/zoning in.
I bumped my video memory setting down to 768 MB from 1024+ MB in the troubleshooting submenu and so far I've been able to jump form place to place without this rage-inducing engine bug showing its ugly blinding-white face. I'm still keeping an eye on it though.
I tried to do the same but unfortunatlly didn't work for me, worth a try though:(
I'm about to stop playing the game and start playing games that work.
It sucks, I love this game and want to keep playing it. I have friends here, I'm a senior officer of a huge fleet, and I really enjoy the game. But this is just killing it. The load time for the launcher/game startup is long enough that having to restart to fix this issue at least once every hour is just too much a hassle.
We just want SOME kind of acknowledgement, Cryptic. That's all. We haven't heard from anyone in months. No notice why this thread was moved, no updates on the issue, not even theories as to what's causing the problem. The silence is possibly more infuriating than the bug itself.
Comments
I'm sorry that you haven't had any luck with this. Only thing I have is a jump now and then and believe that to be my ram. I haven't changed any of my hardware and the windows upgrade wasn't my choice my vista 32(bit) just died and the install cd couldn't fix it and wouldn't reinstall either. I'll keep and eye out for the issues you mentioned in your post and report back if I encounter them and just in case here's my Comp specs;
OS: windows 8.1 (64 bit)
Motherboard: MSI (I think cant remember)
CPU: AMD Phenom II dual core
Memory: 4GB
Graphics: MSI Nvidia GeForce GT 640
Thanks I will give that a try next time it happens and see if it helps, One thing of note is recently I was mucking around in the Nividia settings and on a whim enabled "Extension Limit" which is disabled for the game by default. Since then it seems like I still get the issue to a lesser extent but if I wait a few moments it will correct its self most of the time. Occasionally it will still do the full-blown missing textures and require a restart but I seem to have more time between the need to restart with it on.
The only area's I can play in is Kerrat, infected, kittomer. Warping in to some starbases with rubble around them makes the gpu load drop as well...Star base 24... forget it just 0% gpu load cant do anything. :mad: Gorn mind field.. .eehh I can manage with the gpu load drops since there isn't much incoming fire.. The Breach, external fights are ok, first fight inside is manageable, but then moving through the passages gets gpu laggy, the subcore room... OMFG im useless, gpu spends more time at 0-10% than anything else, every time the core shields open or close it just freezes with 0% gpu load!!!
I haven't spent a dime on this game since season 8 came out, I even upgraded my graphics card. Pre season 8 I ran a stock Radeon 5450 with 512 ram and I could do every STF/Ground mission/map in the game with minimal issues (only in bright white light areas). After season 8 game was unplayable with that card so I upgraded to a Radeon R7 260x with 2 gig ddr5 ram and game is exactly the same, nearly unplayable. Yes all drivers are up to date.. Cryptic can't tell me I am overworking my card cause magically every other game they have runs flawlessly with this card on max graphics even NEVERWINTER! Hmmm how strange....Stop trying to blame computer updates.. Please cryptic we know u know what you did, you know what cards you effected, you have the list, now please bite the bullet and fix it. So many items I want to actually spend money on in the game but I refuse to put money into a game that I, and others can not play. If your trying to just milk STO for all the money you can get out of it before you kill it your doing a great job.
Windows7
8 gig ram
radeon r7 260x
intell I5 processor
Join The Space Invaders,..... Federation and KDF fleets.
As a case in point, doing a re-run of the FE ... This is just after you scan the deactivated Mech.
http://i1210.photobucket.com/albums/cc411/lrg1602/Forum%20pics/DysonSolarFacility_zps67c9fa22.jpg
Mine Trap Supporter
Oh my....that's really bad...and completely broken. I got the same a couple of times in Starbase Defense and in STFs. Not fun.
Switched off bought a game on a steam sale, no zen for you cryptic.
I just can't get over the total lack of support we are getting from this company,.... Ahh what's the point they don't care just look where this topic has been put to die, Ohh and to the board mods why has this one been moved but other topics about this problem has remained in the Graphics board, maybe this was becoming to visible?
Join The Space Invaders,..... Federation and KDF fleets.
The usual exit/relog fixed it (for a little bit), but it was very bizarre. Going to have to keep an eye on that and see if it happens again.
Mine Trap Supporter
When I run an episode where progression is linear I don't get any problems, however once I start to do my own thing that's when things go to pot for me.
What I think happens is that the game may be programmed to pre-load certain graphics and textures which works all well and fine but when you do your own thing the pre-loaded graphics may not apply and so the game then starts to have problems deciding what it needs to load, the longer you carry on the worse the problem gets as more and more textures need to be found and loaded.
Now if this was just one player with the game running from their own hard drive this wouldn't be a problem, but as it is server based and you can have hundreds of players online and all requesting stuff from the servers the problem is way more noticeable and a real P.I.T.A.
Just a theory anyway!
Get the Forums Enhancement Extension!
When I look at other people's Odyssey ships, the Aquarius escort is flashing brightly white even while docked in as a part of the Odyssey's hull. On my Odyssey it looks normal untill I detach it. Almost instantly it's launched it turns into this brightly white blob.
I'm no expert on the topic, but the randomness of the complete graphical failure on one side and the continuous stability of the same faliure showing up on certain ships at all times has me thinking that this is in fact a programming related issue.
I still haven't had an issue since switching my OS to win 8.1 64bit, I'm thinking of getting an old hard drive and installing win xp or vista and see if this issue returns. At the moment its the only thing I can thing of that will make a difference and is something I can report back on.
I don't know about that, since I'm experiencing this issue and I have no reason to upgrade my PC yet, it's an awesome gaming rig. Furthermore, like I think I've already mentioned - I'm not having this issue while playing Neverwinter, which is a much younger spawn of Cryptic.
And with all due respect to Cryptic, but I'm playing games that are much more demanding, furthermore in terms of graphics and preformance would eat up STO as a cookie and I haven't had any similar issues with them.
So I tend to see this as one more fine example of Cryptic's programming "skills", rather than a purposely desiged attempt to get people to upgrade PCs.
The engine is taking a dump and it doesn't seem to matter if the game is running in DX9 or DX11. Right now I'm trying the "DirectX 9ex" option to see if that matters (EDIT: It doesn't. So all 3 DirectX modes have this issue).
It started with the new Dyson ships showing up without textures from afar, textures that would pop-in only when I was within approximately 10 Km of them (system space such as maps like ISE). Later it would happen after running through "A Step Between Stars" a couple of times.
It escalated from there to a point where some textures for effects like beam weapon animations, torpedos and star coronas got simplified into colored squares. This was when I changed out my video card from an XFX Radeon HD 6850 (1GB) to a Sapphire Radeon R9 270x (4GB) and changed my graphics drivers as well. The new video card, as mentioned above, didn't help worth a TRIBBLE because these missing textures continued to plague me after playing for a while (an hour depending on where I went. Sometimes they pop up sooner, sometimes they take 2 or 3 hours to pop up. It depends on what you are doing and where you are at the time).
And then a couple of days ago it became absurd. I was re-running some Romulan Content and jumped into a map to see this:
Then later, after a game restart I jumped on my Klingon and did some queue content for fleet marks. When I returned from it, things looked normal until I beamed to my ship. This is what greeted me:
At the moment this is what my system has for its specs:
Windows 7 Professional 32-bit
AMD Phenom II X4 980 (3.7Ghz)
8 GB RAM (upgraded as part of process to convert to 64-bit)
Sapphire Radeon R9 270X (4GB GDDR5)
32bit Windows XP
32bit Windows 7
AMD Phenom II Black Quad Core
Intel i7 Quad Core
Nvidia and Radeon Graphics Cards Various Configurations
I don't have a problem on AMD Six core with Windows 8 64 bit
I updated the Windows XP 32bit to Windows 7 64-bit on my AMD Phenom II with Radeon HD 6800 Video and the problem seems to have gone away. (Microsoft is going End of Life on Windows XP anyway so I pretty much had to upgrade that system.
I realize that some people (a small but nevertheless significant minority by my unofficial count) report the problem on 64bit systems. So perhaps something else is at work here.
I also realize that my newly minted x64 system is quite clean. Only the OS, windows updates, Microsoft Office 2013, Acrobat reader, Chrome, IE 11, VLC Media Player and Arc with STO inhabit this drive so any other TRIBBLE that may have complicated my 32 bit config is now gone.
I realize that the problem may come back and this is not a scientific test...but I've been bug free with perfect textures on highest quality for a few hours now....while before the problem would arise after about 20-30 minutes. I could restart the client with the aforementioned diminishing returns....but the problem would persist and gametime would slowly degrade until eventually I had to restart.
but the 64 bit OS seems to have done the trick. No white textures for a couple days now...
I'm going to upgrade the rest of my systems to 64 bit and will let everyone know my findings.
So far I am very hopeful.
Cheers,
Paris
Had the same happen when I started The Breach Elite and the first space battle above the sun in the new FE. Hell I couldn't even tell which way my ship was facing! Let the team know I was going to quit and restart, theyed only got to 24% in the beginning of the breach before I came back.
Word of warning to all this can happen also when doing mining mini game, restart before you do your 5000 Dil claim, found out the hard way once yesterday, only 2000 Dil and once in the Dill weekend that one hurt.
Join The Space Invaders,..... Federation and KDF fleets.
I did quite a few of the space/sphere borne missions and after a LOT of use, I'd say at least 3 hours, the missing icons issue in both Inventory and the Ship status UI re-appeared.
So at this point I thought, lets see if they render after a while so I left the windows open and went and made a coffee, must have took all of 4 minutes.
When I returned the icons were indeed back and full visible.
However from that point on every NPC dialog window that appeared presented the NPC against a white background.
So I'm afraid its evident across all builds of Windows, XP to 8.1.
This is now WAY past a joke. As many others have commented, I to have other games that challenge this new rig far more than the STO engine and they do not show any issues at all.
So again I request an update from anyone at Cryptic who's reading this thread on the current status of their investigations into this issue. Its game breaking for too many now to be a small subset of players.
We've oft been told they they are investing in their QA and customer service functions. So now is the time to prove that. Talk to us please?
^ This many many times.
Please Cryptic talk to us and let us know we haven't been forgotten!!!
Get the Forums Enhancement Extension!
Taco, what's going on? You must've heard *SOMETHING* by now. Let us know what's going on. Someone moved this thread, and I assume it was for a reason. Why was it moved? Was anything determined about the bug that made more sense to put it here? I find it difficult to believe you haven't been able to reproduce the issue when such a large number of us get it within 15-20 minutes consistently.
I'm not trying to be a jerk here, or anything... but the game is unplayable in this state. Several people are calling for some kind of acknowledgement of this issue. Not even a fix, just... that you're aware it's a problem and it's being worked on. Obviously a fix would be great, but it's hard to have any hope if no one says anything about it.
This has got to be impacting your metrics, Cryptic. If so many of us forum-goers are experiencing the problem, then it's safe to say the problem is also probably afflicting a significant number of people who DON'T use the forums too. So, what's the deal?
I want to play the game, but I can't tolerate this graphics bug any more. Please fix it.
Whatever Cryptic did broke the engine. It is either leaking memory or the textures are getting corrupted/lost before they can be loaded. However the flaw in the texture corruption theory would be that when the game runs out of memory for graphics operations it would slap you in the face with an Out_Of_Memory Direct3D draw error dialog box. The kind that says "attempted to draw <resolution> texture etcetera etcetera".
If anything is in common that helps prove the memory leak theory, it is that 32-bit operating systems run into this rage-inducing problem sooner/faster than people who are running 64-bit operating systems. It should be fairly obvious that this is because of the memory limits of both respective architectures. With this in hand the next phase is identifying where in the engine the theoretical memory leak is, why the leak exists, and how to plug it.
In the meantime I may have to try a somewhat old workaround involving setting a hard limit on the textwords and video memory with / commands. If it works, great. If not, I'm going to be so very displeased.
Cryptic: Can you PLEASE fix your game? This isn't a problem with our computers that I can see from reading the entire thread, its a problem somewhere in the game exe/engine itself. The list of affected hardware configurations is getting quite long now.
True story.
Mine Trap Supporter
Interestingly I did get Direct3D errors whenever I was running around on, or beaming down to, New Romulus. Whatever they did to change textures there resulted in the Direct3D 'Out of Memory' error dialog box appearing frequently. Occasionally I got that on Qo'nos but more often than not I would get a crash at New Romulus every time I was there. It got bad enough to keep me away from the planet most of the time.
I repeat the previous call. Cryptic, PLEASE give us some feedback?
It may have a little to do to how much memory your system is using, so when your physical RAM usage nears the maximum you have installed, this issue could appear. Then again it should be loading the texture data directly to the video card instead of using system memory to store it. Unfortunately that's not how a 32-bit MMO works and it reminds me of the way Skyrim handles memory. >_> Thankfully STO is not nearly as crash prone as Skyrim.
Edit: 2 hours, maybe 2 and a half so far and nothing seems to be weird aside from low-res textures for a second or two after loading a map. They start low-res and pop to normal res 2 seconds after beaming/zoning in.
I asked for an update, quoting this thread, and that we just needed feedback.
What did I get back?
A standard boilerplate tech response. Update your drivers, run in safe mode (LOL!) etc.
Didn't actually READ the request.
So...I've gone back and asked them to re-read the request.
I would guess I'll get the same response. Worth a try though
I tried to do the same but unfortunatlly didn't work for me, worth a try though:(
Get the Forums Enhancement Extension!
It's because they use bots to handle customer complaints. No real people.
It sucks, I love this game and want to keep playing it. I have friends here, I'm a senior officer of a huge fleet, and I really enjoy the game. But this is just killing it. The load time for the launcher/game startup is long enough that having to restart to fix this issue at least once every hour is just too much a hassle.
We just want SOME kind of acknowledgement, Cryptic. That's all. We haven't heard from anyone in months. No notice why this thread was moved, no updates on the issue, not even theories as to what's causing the problem. The silence is possibly more infuriating than the bug itself.