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Forums > Home› Star Trek Online General Discussion

Launcher will not Authenticate [Resolved!]

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  • allfather777allfather777 Member Posts: 285 Arc User
    edited June 2013
    Hi Sir, :D

    But if the Servers crashed, then why is the light of the server still green ?

    Thanks in advance for your answers ! :)



    Allfather :D
    Lord of Destruction - Allfather - Holy Lamb of Knowledge - Commander of the 7 Nation Army - The Victory Sire
  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited June 2013
    My Launcher is Unable to Authenticate, as well.

    :rolleyes:

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
  • valetheonvaletheon Member Posts: 0 Arc User
    edited June 2013
    Saw this coming...With all the issues going on past few days. :cool:
    "Sometimes we're freakin idiots, and that's fun" -Fleetmate

    [SIGPIC][/SIGPIC]
    One of many reminders that i'm not a REAL Romulan. >_<
  • jcox2jcox2 Member Posts: 99 Arc User
    edited June 2013
    captspock2233 wrote: »
    the lauch will not authenicate my login and password, tried it ten time, and no caps lock not on.

    same issue
  • ztrl1ztrl1 Member Posts: 66 Arc User
    edited June 2013
    Mine also says inactive... I have LTS and was just on last night...
    Some people buy Tier 6 ships and expect to win. Other people buy Tier 6 ships and are Tier 6 pilots.
    ~Tear
  • xsi1exsi1e Member Posts: 109 Arc User
    edited June 2013
    Same deal here, man o man they are really on top of things these days.
    1kltX02.jpg
  • skiffy1skiffy1 Member Posts: 0 Arc User
    edited June 2013
    I too am having this issue, as is my girlfriend with her account.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SKIFFYNET [192.168.15.1]
    2 254 ms 128 ms 108 ms cpe-76-170-88-1.socal.res.rr.com [76.170.88.1]
    3 103 ms 105 ms 97 ms 76.166.9.29
    4 34 ms 25 ms 37 ms tge0-10-0-11.lsaicaev-ccr01.socal.rr.com [72.129.18.134]
    5 22 ms 45 ms 17 ms agg26.lsancarc-ccr01.socal.rr.com [72.129.17.0]
    6 30 ms 25 ms 21 ms 107.14.19.32
    7 17 ms 48 ms 50 ms ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
    8 58 ms 78 ms 53 ms te0-7-0-19.ccr22.lax05.atlas.cogentco.com [154.54.10.65]
    9 60 ms 53 ms 81 ms be2024.ccr22.lax01.atlas.cogentco.com [154.54.30.193]
    10 112 ms 112 ms 101 ms te0-3-0-6.mpd22.iah01.atlas.cogentco.com [154.54.0.254]
    11 112 ms 113 ms 97 ms te0-0-0-7.mpd22.atl01.atlas.cogentco.com [154.54.29.13]
    12 92 ms 119 ms 99 ms te0-0-0-7.mpd22.dca01.atlas.cogentco.com [154.54.3.66]
    13 123 ms 125 ms 128 ms te0-1-0-7.mpd22.jfk02.atlas.cogentco.com [154.54.1.142]
    14 108 ms 102 ms 115 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54.44.66]
    15 106 ms 111 ms 142 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    16 104 ms 119 ms 107 ms 38.111.40.114
    17 113 ms 107 ms 102 ms 208.95.185.41

    Trace complete.
  • dunnlangdunnlang Member Posts: 0 Arc User
    edited June 2013
    Just got home from a long day of work. Unable to authenticate.... Should I be playing a game that allows me to play with what little leisure time I have?
    [SIGPIC]Want to know more about Cryptic's hidden lottery odds and outcomes? Read my posts below.[/SIGPIC]
    Lock Boxes: The true value - (thread link)
    Jem'Hadar Bug Odds - (thread link)
    Galor Creation Rate - (thread link)
    Find me in TSW - TSW Chronicle Profile
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited June 2013
    phadren wrote: »
    I just logged in and then had to log out and now its saying my account is inactive? I just bought the LTS about a month ago. Any help would be appreciated.

    I've had mine since Season 4, and have dumped tons of time and money into my 6 toons. I will not be a happy camper of they've all vanished into the aether.
  • luxandraluxandra Member Posts: 98 Arc User
    edited June 2013
    Ever since the launch of Neverwinter you can TRIBBLE silently and cause all the servers to fail. "Servers back on!" *penny drops on the floor* "****, server is down again."
  • captainfosslecaptainfossle Member Posts: 3 Arc User
    edited June 2013
    authentication and game servers are more than likely separate ... that would be how I would set it up...
  • nova2284nova2284 Member Posts: 0 Arc User
    edited June 2013
    :mad: same here just got 2 mins ago why can we fix the bugs!!! :mad:
    [SIGPIC][/SIGPIC]
    DELTA RISING FIXS THERE NEVER COMING WHY I'M I WASTING MY TIME ASKING FOR THEM ???
  • zachstarchildzachstarchild Member Posts: 3 Arc User
    edited June 2013
    Im betting this will be fixed by tomorrow at the earliest
  • tomokwihnaitomokwihnai Member Posts: 25 Arc User
    edited June 2013
    This always happens testing warp core designs...

    Last time the entire assembly ended up in the 14th century...
  • velquavelqua Member Posts: 1,220 Arc User
    edited June 2013
    Did Neverwinter kill STO again? Gosh! And I was going to level up another character.
    18662390068_f716cd60e3.jpg
  • auntkathyauntkathy Member Posts: 14 Arc User
    edited June 2013
    It's even worse than that. I checked my account status (as I have a lifetime account) and it says zero days active and my subscription is inactive. I know better, but it seems that this is related to the authentication server thinking accounts are inactive (thus why people can't login).
  • jwest2423jwest2423 Member Posts: 3 Arc User
    edited June 2013
    Mine is working
  • shifluthshifluth Member Posts: 1 Arc User
    edited June 2013
    monjon1 wrote: »
    Same issue here.. exited game and now getting the same deal.. Tried NWO launcher, same issue.

    I am having this issue also
  • tpmmydixontpmmydixon Member Posts: 3 Arc User
    edited June 2013
    Oh, it works again!

    Let's log all in again, have fun Captains!
  • nachobizniznachobizniz Member Posts: 22 Arc User
    edited June 2013
    Same problem here, but interestingly enough, I can't log into neverwinter either...
  • lunarious1alphalunarious1alpha Member Posts: 4 Arc User
    edited June 2013
    https://secure.crypticstudios.com/startrek/login

    I see a handy dandy 500 internal server error when trying to login here. This is most certainly the cause since that would appear to be the gateway to cryptic.

    I am going to guess that there is a segmentation fault, a flood, or a resource constraint.
  • stevewolostevewolo Member Posts: 10 Arc User
    edited June 2013
    And no status.. nothing.. even the facebook page are dead silent.. resistance is finally futile.. :(
    - Laureline
  • jeff2014jeff2014 Member Posts: 1 Arc User
    edited June 2013
    when doing old is new main mission i couldnt go on so i restarted and it gave me the same thing! so anyone want to discuss the matter?
  • crusader2007crusader2007 Member Posts: 1,883 Arc User
    edited June 2013
    Looks like a system error...ANYONE there with a response?:D
    DUwNP.gif

  • scottthejediscottthejedi Member Posts: 1 Arc User
    edited June 2013
    Same issue...

    I was able to get past the launcher about 15 mins ago but it kept timing out while trying to connect to the account server. So I closed the game and powercycled the PC and now I'm getting unable to authnticate...

    Sucks because my wife's PC patched faster and she's creating her Romulan right now but I can't get in. We haven't played for a couple months.

    EDIT: Nvm, was able to get in now.
  • jaxjaguarsjaxjaguars Member Posts: 0 Arc User
    edited June 2013
    sjokruhlica wrote: »
    I just looked at mine. Its also says I'm inactive, and have subscribed for 0 days. My LTS says otherwise. Makes me wonder if they've had a complete system failure.

    Mine also says Inactive/0 Days Subed.


    But when I go through Create/Manage Subscriptions to the Cryptic Website (instead of PW), after verifying with Account Guard, it had my correct subscription and subbed days info
  • xgorillapxxgorillapx Member Posts: 234 Arc User
    edited June 2013
    Appears to be working now.
  • nilremifenilremife Member Posts: 0 Arc User
    edited June 2013
    working again, at least for me :)
  • kroguyzkroguyz Member Posts: 3 Arc User
    edited June 2013
    I'm missing out on the mark event. :(
  • brendan03usbrendan03us Member Posts: 0 Arc User
    edited June 2013
    Oh it's ironic. Playing again after a few years hiatus for one day and ... it's like it was way back then with the servers. Plus ca change and all that. Hilarious really.
This discussion has been closed.