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Forums > Home› Star Trek Online General Discussion

Launcher will not Authenticate [Resolved!]

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  • defalusdefalus Member Posts: 4 Arc User
    edited June 2013
    You're not the only one, mine says inactive, subscribed for zero days when it should be Lifetime and Subscribed for ~950 days.

    Usually this happens when they do account maintenance related stuff but that's usually announced so my guess is technical issues. Time will tell. :)
    __________________________________________________
  • darknamechaosdarknamechaos Member Posts: 8 Arc User
    edited June 2013
    anyone else having the issue with account info saying your inactive also now. it used to say lifetime for me now..inactive.
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited June 2013
    I might just switch back to the game I was playing that name of it is censored in this forum roflmao its becoming more of a grind than the censored one so I prolly will just pick this back up once I see some kdf stuff being added to the game the constant downtime of this game is just getting too annoying.
  • admanf2padmanf2p Member Posts: 0 Arc User
    edited June 2013
    Same here. Got kicked out in the middle of an STF - can't authenticate.
  • captinjacksparowcaptinjacksparow Member Posts: 114 Arc User
    edited June 2013
    It's saying the same thing for me too. I've tried logging in at least five times.

    I really hope Cryptic can get its act together soon.

    :(
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  • bughunter357bughunter357 Member Posts: 588 Arc User
    edited June 2013
    Just got booted from game and am getting this message too prolly means the launcher crashed.
  • tpmmydixontpmmydixon Member Posts: 3 Arc User
    edited June 2013
    Same here guys, cannot log in because an error with the authentification. -_-

    @ zeuxidemus001: Can you PM me that game? Would be great.

    Qapla'
  • katanahiryukatanahiryu Member Posts: 145 Arc User
    edited June 2013
    So why should I pay for scimitar when the money it's clearly not going into making the game better?
    [SIGPIC][/SIGPIC]
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited June 2013
    I shudder to think of the long weekend coming up, dunno when it's the american long weekend, but... when it happens... hoo boy, people will be praying the servers dont die
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited June 2013
    laportej wrote: »
    I went so far as to even look at my account. It says I'm "INACTIVE" and I get the same "unable to authenticate" message.

    I beg to differ, cause I was very much "active" before I got kicked out.


    I just looked at mine. Its also says I'm inactive, and have subscribed for 0 days. My LTS says otherwise. Makes me wonder if they've had a complete system failure.
  • nilremifenilremife Member Posts: 0 Arc User
    edited June 2013
    Can add me to that same list, booted, now unable to authenticate.
  • willwilcowillwilco Member Posts: 4 Arc User
    edited June 2013
    I too am getting the message unable to autneticate
  • preylor77preylor77 Member Posts: 1 Arc User
    edited June 2013
    I guess the good thing is im not the only with "Unable to authenticate".

    What should I do please ?
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited June 2013
    http://sto-forum.perfectworld.com/showthread.php?t=767491


    it crashed. hamster died and they threw a funeral... someone got drunk and spilled the booze on the servers
  • UnknownUnknown
    edited June 2013
    This content has been removed.
  • captainfosslecaptainfossle Member Posts: 3 Arc User
    edited June 2013
    Got kicked out while trying to log out a character and now can't authenticate at the launcher...:mad:
  • jrmotorsports88jrmotorsports88 Member Posts: 0 Arc User
    edited June 2013
    same here says unable to authenticate when i tried to relog think the server crashed!!!!!!!!!!!!!
  • lunarious1alphalunarious1alpha Member Posts: 4 Arc User
    edited June 2013
    sjokruhlica wrote: »
    I just looked at mine. Its also says I'm inactive, and have subscribed for 0 days. My LTS says otherwise. Makes me wonder if they've had a complete system failure.

    Same Here and I have a Life Time Subscription and The Legacy Pack
  • phadrenphadren Member Posts: 159 Arc User
    edited June 2013
    I just logged in and then had to log out and now its saying my account is inactive? I just bought the LTS about a month ago. Any help would be appreciated.
  • shurato2099shurato2099 Member Posts: 588 Arc User
    edited June 2013
    darknamechaos wrote: »
    anyone else having the issue with account info saying your inactive also now. it used to say lifetime for me now..inactive.

    That's because the account server is down. It can't retrieve any account information so you're showing as the default no-information setting: Inactive. Once it comes back up you'll have the correct listing.
  • servantberserkerservantberserker Member Posts: 9 Arc User
    edited June 2013
    Just finished 5 days of 12 hours of work each and wanted to play a bit before going to bed. Glad to know my LTS is going to such quality.
  • carmen1983090887carmen1983090887 Member Posts: 30 Arc User
    edited June 2013
    this has happen to me as well. i'm getting really sick of cryptics lazy additude when it comes to maintaining there games
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited June 2013
    Hmmm, complete systems failure? Does that mean that CPR on the hamster won't work? NOOO!!! *sobs*
  • vylaravylara Member Posts: 50 Arc User
    edited June 2013
    At the risk of another 'me too', me too.
  • pweistheworstpweistheworst Member Posts: 986 Arc User
    edited June 2013
    I was just logged in and playing for a few hours, but I logged out a few minutes ago to take a break and now I get the "unable to authenticate" message from the launcher.
    In the immortal words of Captain Sisko: "It may not be what you believe, but that doesn't make it wrong."

    Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
  • velquavelqua Member Posts: 1,220 Arc User
    edited June 2013
    Who let the hamsters out of the cage?
    18662390068_f716cd60e3.jpg
  • captainfosslecaptainfossle Member Posts: 3 Arc User
    edited June 2013
    authentication server must be stuck in sub-space lol
  • kingdave1220kingdave1220 Member Posts: 0 Arc User
    edited June 2013
    Unable to authenticate. I hope the event doesn't suffer from these server meltdowns, the grace period to get 1000 pearls is not very tolerant.
  • deathboy68deathboy68 Member Posts: 11 Arc User
    edited June 2013
    Same here. I know all there is to know about the crying game...
  • jaxjaguarsjaxjaguars Member Posts: 0 Arc User
    edited June 2013
    Since we're down, they should patch the summer event in :)
This discussion has been closed.