Increased Lag after patch? (due to saucer separation and like powers - fix incoming))

thorfire · March 2013

Well, I guess it's like in the IT department where I work. The easiest way to improve server stability is by throwing of the users. No users servers running fine

sharrashimada · March 2013

Brandon i am sorry, but its not a connection issue. Its clearly some bug in the client. My best guess would be a memory leak. Everything works fine, except the framerates are dropping to hell.

pwefail · March 2013

just completed an stf.no problems whatsoever

vegeta50024 · March 2013

Although I've only been seeing issues with running STFs, I'll put my results here for you guys.

Tracert

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 7 ms 4 ms 4 ms 192.168.0.1
2 24 ms 24 ms 24 ms eugn-dsl-gw25.eugn.qwest.net [67.42.192.25]
3 27 ms 23 ms 56 ms eugn-agw1.inet.qwest.net [67.42.193.193]
4 104 ms 37 ms 37 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
5 40 ms 38 ms 38 ms te0-0-0-6.ccr22.sjc03.atlas.cogentco.com [154.54
.12.189]
6 39 ms 38 ms 39 ms te0-5-0-3.ccr22.sjc01.atlas.cogentco.com [154.54
.41.213]
7 40 ms 40 ms 41 ms te0-1-0-5.ccr22.sfo01.atlas.cogentco.com [66.28.
4.5]
8 86 ms 85 ms 85 ms te0-3-0-1.ccr22.mci01.atlas.cogentco.com [154.54
.6.41]
9 109 ms 108 ms 108 ms te0-3-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.6.213]
10 114 ms 112 ms 111 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
11 113 ms 113 ms 112 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 122 ms 125 ms 124 ms 38.111.40.114
13 113 ms 111 ms 110 ms 208.95.185.41

Trace complete.

Nettest:
contacting nettest.exe server..
Local IP: 71.34.241.126
Ping: 111.1 msec
Port: 80: 337 KB/sec 13 KB/sec 357 KB/sec 500
Port: 80: 342 KB/sec 14 KB/sec 363 KB/sec 500
Port: 443: 365 KB/sec 13 KB/sec 385 KB/sec 500
Port: 443: 297 KB/sec 11 KB/sec 314 KB/sec 500
Port: 7255: 113 KB/sec 5 KB/sec 122 KB/sec 500
Port: 7255: 320 KB/sec 12 KB/sec 338 KB/sec 500
Port: 7003: 341 KB/sec 12 KB/sec 360 KB/sec 500
Port: 7003: 360 KB/sec 13 KB/sec 380 KB/sec 500
Port: 7202: 349 KB/sec 13 KB/sec 368 KB/sec 500
Port: 7202: 355 KB/sec 13 KB/sec 375 KB/sec 500
Port: 7499: 357 KB/sec 13 KB/sec 377 KB/sec 500
Port: 7499: 171 KB/sec 7 KB/sec 181 KB/sec 500
Port: 80: 350 KB/sec 14 KB/sec 370 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

radastir · March 2013

The lag is also in story missions

kimmym · March 2013

I am not getting internet lag.

When I saucer sperate my ody or aquarius, it slowly starts eating my framerate. It also appears to affect others, but not everybody. In a very small sample set it seems to be affecting Nvidia users and not ATI, but it was an extremely small sample size.

You may be looking in the wrong place.

Edit: Preliminary reports are saying turning off engine/sheild/deflector visuals is solving the framerate issue

Edit2: That does appear to work.

rrincy · March 2013

Not just stfs , had this parked up in sol too

bigcheese256 · March 2013

This is being caused by an Odyssey player on your team with their Saucer or Aquarius undocked.

http://sto-forum.perfectworld.com/showthread.php?t=598081

jcsww · March 2013

ESD seemed a little laggy when I was on about 20 minutes ago. That was after half an ISE run thanks to the queue shoving me into a half finished instance of twits that had lost the optional.

pwebranflakes · March 2013

bigcheese256 wrote: »

This is being caused by an Odyssey player on your team with their Saucer or Aquarius undocked.

http://sto-forum.perfectworld.com/showthread.php?t=598081

Thanks for this report. I've passed it along so it can be investigated.

For anyone that mentioned they were experiencing lag in this thread, were you in an instance with a ship capable of separating?

Cheers,

Brandon =/\=

sean2448 · March 2013

alot of team several times got disconected but I myself screen frose moved real slow
so far on ground noissue as of yet
I think part ot the problem is infected had several issue before patch code updated did not go right

dalolorn · March 2013

pwebranflakes wrote: »

Thanks for this report. I've passed it along so it can be investigated.

For anyone that mentioned they were experiencing lag in this thread, were you in an instance with a ship capable of separating?

Cheers,

Brandon =/\=

Considering the fact that the general consensus is that ship separation systems such as the Aquarius, Hoh'SuS, MVAM, and saucer separations are causing this problem, it might not be a bad idea to post a bulletin (like the ones you used when new spotlights came out pre-S7) warning players not to use this stuff if they have visuals enabled.

Just saying. :P

captainmarvelush · March 2013

I'm using my Multi-Vector Advanced Escort, and my game freezes completely. Totally unable to do anything except shut it off externally.

the1tigglet · March 2013

was just in an STF the game started skipping alot for everyone (FR skips big ones) on the STF team, it got slower and slower until the whole game crashed for all of us in the STF team just now. Yeah. And what's worse is I'll prolly have to wait an hour now because I had to force quit the game which made me a deserter. Thanks.

pwebranflakes · March 2013

It looks like separation powers seem to be the culprit for most -- the team is investigating and working on a fix.

If you are still experiencing this lag but were not in an instance where a separation was occurring, please continue to post information after reading this post: http://sto-forum.perfectworld.com/showthread.php?p=8864681#post8864681

Thanks for your patience and help in tracking this down.

Cheers,

Brandon =/\=

bigcheese256 · March 2013

dalolorn wrote: »

Considering the fact that the general consensus is that ship separation systems such as the Aquarius, Hoh'SuS, MVAM, and saucer separations are causing this problem, it might not be a bad idea to post a bulletin (like the ones you used when new spotlights came out pre-S7) warning players not to use this stuff if they have visuals enabled.

Just saying. :P

I second this.

bulabajones · March 2013

pwebranflakes wrote: »

Hi Captains,

Can you please provide the following so I can pass it along?

1) The time you were experiencing this issue
2) Results of a Tracert pointed to patchserver.crypticstudios.com (instructions)
3) Nettest results (instructions)

Cheers,

Brandon =/\=

That will cost you 200 Entertainment Provisions, 55,000 Dilithium, 215,000 Expertise, and 500 Warp Cores.

brataccas · March 2013

bulabajones wrote: »

That will cost you 200 Entertainment Provisions, 55,000 Dilithium, 215,000 Expertise, and 500 Warp Cores.

Lol! And 500 Rom Marks - which you have to grind by doing Radiation Reports :P

drunkadmiral · March 2013

sharrashimada wrote: »

Brandon i am sorry, but its not a connection issue. Its clearly some bug in the client..

agree, my ping is like normal, but had lag 4 times during pvp matches, and all 10 people from match had lags same time, video: http://youtu.be/XOmDdKnlsF8

cptskeeteruk · March 2013

Yeah since patch i have noticed that when i was in sol near esd the game just grew to a standstill being 1fps or worse. My connection was fine. The game was just eating all my pcs resources for some reason i think tho i didnt really check task manager but the game defo for the first time i have ever seen this became unresponsive. I had to force the task to close in task manager. There was no server issue afaik as well. Maybe its caused by alt and tab i dunno but i noticed this when i alt and tabbed and closed tribble then came back into holodeck and attempted to exit the game on there but when i got there it just went down the crapped in fps. My spec, ive never once experienced slow down in sto its generally always 60fps.

This is a issue brandon, im sure you will get more reports because theres complaints here, complaints ingame chat with my fleet about this. Something has defo happened since the last patch.

I also noticed some stuttering issue with fps responsiveness on tribble as well briefly just before i exited tribble so whats in the holodeck patch might be in the tribble patch too and we dont want this bug getting left for the may update now do we.

kimmym · March 2013

Well played, Buluba, Well played!

kreuge · March 2013

I have had the worst lag ever since today's "maintenance" was completed. I thought you were supposed to be fixing it, not making it worse.

stulloyd · March 2013

Wow. Wheres this increased Stability in last hr alone I've had to restart twice due to game client Freezing. Not cause of PC as PC says it's still running fine & now I been booted from Server in a PvP leaving my teamate in hell. Not good. So much for increased server stability. Seems its gone the other way. Decreased server stability. Why am I paying for this to ahve these issues.

& now I can't even log back in not pleased really aint.

stulloyd · March 2013

Yes My ship is a Multi Vector Advanced Assualt & when game completely froze both times eariler it was in Multi Vector Mode.

thoburmasgo1 · March 2013

quick question, has anyone checked the flux capacitor to make sure it's running at peak efficiency?

pwebranflakes · March 2013

cptskeeteruk wrote: »

Yeah since patch i have noticed that when i was in sol near esd the game just grew to a standstill being 1fps or worse. My connection was fine. The game was just eating all my pcs resources for some reason i think tho i didnt really check task manager but the game defo for the first time i have ever seen this became unresponsive. I had to force the task to close in task manager. There was no server issue afaik as well. Maybe its caused by alt and tab i dunno but i noticed this when i alt and tabbed and closed tribble then came back into holodeck and attempted to exit the game on there but when i got there it just went down the crapped in fps. My spec, ive never once experienced slow down in sto its generally always 60fps.

This is a issue brandon, im sure you will get more reports because theres complaints here, complaints ingame chat with my fleet about this. Something has defo happened since the last patch.

I also noticed some stuttering issue with fps responsiveness on tribble as well briefly just before i exited tribble so whats in the holodeck patch might be in the tribble patch too and we dont want this bug getting left for the may update now do we.

Yes, as I posted on the page before: http://sto-forum.perfectworld.com/showpost.php?p=8871781&postcount=46

Cheers,

Brandon =/\=

stulloyd · March 2013

Thxs for the update. Now when does game come bk online. LOL. Cause I'm going to bed in a mintue. LOL.

kimmym · March 2013

As far as I can tell servers are up... tho I logged I might be wrong.

Game is playable if you A. Don't pug so you can't be trolled or B. run solo stuff so you can't be trolled.

And if you notice more instances that cause the problem, the more information the better

chronoss2012 · March 2013

games just stuck every so often lettingme go one inch....

do i quit get banned for a hour OR what?

thlaylierah · March 2013

It's probably their server glitching.

Go have a meal, watch a movie and come back and it should be fixed.

Increased Lag after patch? (due to saucer separation and like powers - fix incoming))

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