Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....
For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com
This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!
Thanks and Kind regards .
Receipts?
2013-01-24 Star Trek Online Transfer
Holodeck
-3000 0
2013-01-24 1RF61335R73789340 Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2013-01-23 Star Trek Online Transfer
Holodeck
-10600 0
2013-01-23 43P39356WS511605C Paypal Completed
Your transaction was successfully completed.
$100.00 +10600 10600
2013-01-11 Star Trek Online Transfer
Holodeck
-5300 0
2013-01-11 63264253D78082049 Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-12-29 Star Trek Online Transfer
Holodeck
-2000 0
2012-12-29 0VF6953240430014V Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-12-26 Star Trek Online Transfer
Holodeck
-2000 0
2012-12-26 3H5988082Y7843833 Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-12-26 782442480 Skrill Cancelled
Your payment solution cancelled the transaction.
$20.00 +2000 0
2012-12-22 Star Trek Online Transfer
Holodeck
-6050 0
2012-12-22 93J57591HD161261Y Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-11-22 Star Trek Online Transfer
Holodeck
-6050 0
2012-11-22 5638393446134650S Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-11-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-11-20 9NR177382N727851G Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-11-01 Star Trek Online Transfer
Holodeck
-6050 0
2012-11-01 6X05528704879693E Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-09-27 Star Trek Online Transfer
Holodeck
-3000 0
2012-09-27 0P008630CD577180W Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-09-27 Star Trek Online Transfer
Holodeck
-2000 0
2012-09-27 5B025234NX645253T Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-09-24 Star Trek Online Transfer
Holodeck
-5300 0
2012-09-24 2V4304586E580721P Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-09-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-09-20 37788868RU056780G Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-08-27 Star Trek Online Transfer
Holodeck
-2300 0
2012-08-27 9GJ6947449160143J Paypal Completed
Your transaction was successfully completed.
$20.00 +2300 2300
2012-08-21 Star Trek Online Transfer
Holodeck
-3000 0
2012-08-21 36E46384VE986751C Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-08-16 Star Trek Online Transfer
Holodeck
-5300 0
2012-08-16 27A73054SN1596248 Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-08-12 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-12 26H49163Y4806121U Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-10 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-10 0AY84083MF938401L Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-09 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-09 3Y201588917789449 Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-01 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-01 5BW441177T824960P Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-21 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-21 9S2642360W7880146 Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-21 Star Trek Online Transfer
Holodeck
-2000 0
2012-07-21 9JF37729RD402531A Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-07-20 Star Trek Online Transfer
Holodeck
-5300 0
2012-07-20 1A145942DA585313A Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-07-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-07-20 8LG99018M5661815H Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-07-19 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-19 1NM62907L7724023H Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-19 Star Trek Online Transfer
Holodeck
-2000 0
2012-07-19 93U88556AV425945N Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-07-13 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-13 7KE1107703764535A Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-06-20 Star Trek Online Transfer
Holodeck
-500 0
2012-06-20 4JP59341S9015480T Paypal Completed
Your transaction was successfully completed.
Lol.....yeah.....Launcher went down sometime before the servers came down.....
Have you checked all leads are secure and the servers are switched on?
Have you tried rebooting?
Failing that....have you tried restoring to an earlier point?
No really though......it's NOT an ISP issue as I have a friend in another part of the country on a different provider and LOL.....guess what.....not working either.
I would send a ticket....but 8 days to reply to my last one has put me off doing that again....
If this takes much longer are we going to receive at the very least an xp boost or something to mak up for the subscription time lost?
Edit - and NO I haven't just made my first post on this forum.....but for some reason it says I joined in oct....LOL yeah....this is one of two accounts I have both from pre launch time and one was in beta.....before anyone pipes in.
ok, ty for the info guys. i used my droid smart phone to tether with a usb cord to my desk top tower. i had disconnected my cable for net. so my phone was able to start the launcher and patch it. so all i have to do is get into server, disconnect my phone and start my cable back up. wow never knew my smart phone would come in handy hahaha. verizon FTW!!!!
btw bronx ny here.
ok so i am now in sto. this did work. i dont know why my phone would make a difference but it did.
Join Date: Dec 2007Originally Posted by BROKEN1981
Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....
For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com
This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!
Thanks and Kind regards .
yup mosly cognet, but it is an issue PWE/ryptic could have pre-empted and/or mitigated significantely with a manual patch option. Its not like this is a unique occurence for STO or mmos in general during patching
Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal 30 Abschnitte:
3 10 ms 12 ms 10 ms 145.254.7.193
4 27 ms 23 ms 23 ms 92.79.211.210
5 21 ms 20 ms 22 ms 64.213.33.209
6 222 ms 101 ms 103 ms te0-0-0-21.ccr21.jfk07.atlas.cogentco.com [154.54.11.61]
7 100 ms 137 ms 100 ms te0-2-0-4.ccr21.jfk02.atlas.cogentco.com [154.54.2.185]
8 178 ms 108 ms 222 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54.44.10]
9 206 ms 132 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
10 * 124 ms * 38.111.40.114
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * 116 ms 106 ms patchserver.crypticstudios.com [208.95.185.41]
Nettest:
unable to allocate performance buffer
contacting nettest server..
Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:
1 1 ms 1 ms <1 ms fritz.box [192.168.178.1]
2 21 ms 22 ms 23 ms rdsl-stgt-de03.nw.mediaways.net [213.20.56.136]
3 22 ms 22 ms 20 ms 62.53.220.170
4 26 ms 24 ms 26 ms rmwc-stgt-de02-chan-1.nw.mediaways.net [195.71.230.133]
5 24 ms 24 ms 24 ms rmwc-frnk-de01-xe-7-1-3-0.nw.mediaways.net [195.71.212.165]
6 76 ms 67 ms 68 ms 176.52.173.177
7 109 ms 77 ms 81 ms 84.16.13.234
8 78 ms 74 ms 73 ms 195.50.90.129
9 78 ms 79 ms 90 ms ae-51-51.csw1.London1.Level3.net [4.69.139.88]
10 78 ms 76 ms 78 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.130]
11 82 ms 81 ms 79 ms te0-1-0-5.ccr22.lon01.atlas.cogentco.com [130.117.14.197]
12 84 ms 84 ms * te0-3-0-6.ccr22.lon13.atlas.cogentco.com [130.117.0.206]
13 152 ms 151 ms 152 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.117.0.46]
14 151 ms 149 ms 153 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 * 129 ms * 38.111.40.114
16 * * * Zeit?berschreitung der Anforderung.
17 * * 119 ms www.playstartrekonline.fr [208.95.185.44]
Very odd route.. .fr?
Next up, the patchserver:
1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 21 ms 20 ms 21 ms rdsl-stgt-de03.nw.mediaways.net [213.20.56.136]
3 20 ms 21 ms 21 ms 62.53.220.174
4 24 ms 23 ms 24 ms rmws-stgt-de08-se-5-7.nw.mediaways.net [195.71.230.213]
5 25 ms 23 ms 24 ms rmwc-frnk-de01-so-5-3-0-0.nw.mediaways.net [195.71.254.153]
6 82 ms 83 ms 77 ms 176.52.173.177
7 94 ms 88 ms 88 ms 84.16.13.234
8 137 ms 135 ms 77 ms 195.50.90.129
9 90 ms 90 ms 98 ms ae-51-51.csw1.London1.Level3.net [4.69.139.88]
10 96 ms 95 ms 90 ms ae-116-3502.edge3.London1.Level3.net [4.69.166.134]
11 96 ms 95 ms 96 ms te0-7-0-1.ccr22.lon01.atlas.cogentco.com [130.117.15.81]
12 96 ms * 94 ms te0-5-0-3.ccr22.lon13.atlas.cogentco.com [154.54.74.58]
13 165 ms 162 ms 163 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54.43.57]
14 196 ms 207 ms 214 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
15 134 ms * * 38.111.40.114
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 118 ms * * 208.95.185.41
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.
..and there it ends, too. that 208... is the same as above. Seems I can't see past Boston.
I am no tec-freak and I cannot creat this funny lists. But I can see: There is a link between the problem with the laucher and the problem to be unable to get access to www.startrekonline.com.
So I wait. And I hope you will find a way (maybe a heavy escort ship :-)) to compensate our lost playing time.
MV end.
Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....
For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com
This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!
Thanks and Kind regards .
Would a screendump of my PayPal account be satisfactory? Also, why exactly do you think you have the right to tell people that they fail at life and should not live?
Bah... I'm not arguing with you. My parents taught me it was rude to have a battle of wits with a clearly unarmed opponent.
I managed to get in through my VPN. Seriously slow having to route my traffic across the US though. Hope this gets resolved soon.
As long as you have on demand patching disabled you don't have to stay on a VPN, just get in game then switch back to your normal connection. The login servers are not effected, its just the launcher/patch servers.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 2 ms 2 ms home [192.168.1.254]
2 27 ms 28 ms 30 ms adsl-74-179-232-1.bna.bellsouth.net [74.179.232.
1]
3 30 ms 30 ms 30 ms 70.159.210.60
4 31 ms 32 ms 32 ms 70.159.210.58
5 32 ms 31 ms 31 ms 70.159.210.56
6 30 ms 29 ms 30 ms 70.159.210.105
7 31 ms 29 ms 32 ms 12.81.32.52
8 30 ms 29 ms 30 ms 12.81.32.43
9 30 ms 29 ms 29 ms 74.175.192.194
10 43 ms 41 ms 41 ms cr1.nsvtn.ip.att.net [12.122.148.14]
11 47 ms 41 ms 43 ms cr2.attga.ip.att.net [12.122.28.105]
12 41 ms 38 ms 37 ms 12.122.140.245
13 204 ms 192 ms 37 ms te2-5.ccr01.atl02.atlas.cogentco.com [154.54.10.
69]
14 40 ms 37 ms 38 ms te0-4-0-7.mpd21.atl01.atlas.cogentco.com [154.54
.88.209]
15 50 ms 49 ms 50 ms te0-0-0-7.mpd21.dca01.atlas.cogentco.com [154.54
.28.197]
16 55 ms 55 ms 56 ms te0-0-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
.40.46]
17 62 ms 62 ms 61 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.14]
18 61 ms 61 ms 61 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
19 80 ms * * 38.111.40.114
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 *
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 17 ms 99 ms 99 ms BThomehub.home [***.***.*.***]
2 9 ms 10 ms 12 ms 217.32.145.131
3 9 ms 13 ms 10 ms 217.32.145.158
4 15 ms 17 ms 10 ms 213.120.177.10
5 25 ms 22 ms 10 ms 217.41.168.33
6 10 ms 10 ms 12 ms 217.41.168.107
7 9 ms 11 ms 10 ms 109.159.249.116
8 34 ms 18 ms 20 ms core1-te0-0-0-4.faraday.ukcore.bt.net [109.159.2
49.41]
9 34 ms 16 ms 22 ms host213-121-193-14.ukcore.bt.net [213.121.193.14
]
10 16 ms 11 ms 11 ms core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
114]
11 28 ms 24 ms 11 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]
12 12 ms 11 ms 11 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
13 12 ms 12 ms 11 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
14 12 ms 16 ms 12 ms te0-1-0-5.mpd21.lon13.atlas.cogentco.com [154.54
.72.190]
15 85 ms 84 ms 85 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
16 85 ms 84 ms 85 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 * * * Request timed out.
18 *
Comments
Seems to be the UK, EU and the US so far, correct me if I missed anyone out?
Receipts?
2013-01-24 Star Trek Online Transfer
Holodeck
-3000 0
2013-01-24 1RF61335R73789340 Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2013-01-23 Star Trek Online Transfer
Holodeck
-10600 0
2013-01-23 43P39356WS511605C Paypal Completed
Your transaction was successfully completed.
$100.00 +10600 10600
2013-01-11 Star Trek Online Transfer
Holodeck
-5300 0
2013-01-11 63264253D78082049 Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-12-29 Star Trek Online Transfer
Holodeck
-2000 0
2012-12-29 0VF6953240430014V Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-12-26 Star Trek Online Transfer
Holodeck
-2000 0
2012-12-26 3H5988082Y7843833 Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-12-26 782442480 Skrill Cancelled
Your payment solution cancelled the transaction.
$20.00 +2000 0
2012-12-22 Star Trek Online Transfer
Holodeck
-6050 0
2012-12-22 93J57591HD161261Y Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-11-22 Star Trek Online Transfer
Holodeck
-6050 0
2012-11-22 5638393446134650S Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-11-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-11-20 9NR177382N727851G Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-11-01 Star Trek Online Transfer
Holodeck
-6050 0
2012-11-01 6X05528704879693E Paypal Completed
Your transaction was successfully completed.
$50.00 +6050 6050
2012-09-27 Star Trek Online Transfer
Holodeck
-3000 0
2012-09-27 0P008630CD577180W Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-09-27 Star Trek Online Transfer
Holodeck
-2000 0
2012-09-27 5B025234NX645253T Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-09-24 Star Trek Online Transfer
Holodeck
-5300 0
2012-09-24 2V4304586E580721P Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-09-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-09-20 37788868RU056780G Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-08-27 Star Trek Online Transfer
Holodeck
-2300 0
2012-08-27 9GJ6947449160143J Paypal Completed
Your transaction was successfully completed.
$20.00 +2300 2300
2012-08-21 Star Trek Online Transfer
Holodeck
-3000 0
2012-08-21 36E46384VE986751C Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-08-16 Star Trek Online Transfer
Holodeck
-5300 0
2012-08-16 27A73054SN1596248 Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-08-12 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-12 26H49163Y4806121U Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-10 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-10 0AY84083MF938401L Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-09 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-09 3Y201588917789449 Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-08-01 Star Trek Online Transfer
Holodeck
-1000 0
2012-08-01 5BW441177T824960P Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-21 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-21 9S2642360W7880146 Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-21 Star Trek Online Transfer
Holodeck
-2000 0
2012-07-21 9JF37729RD402531A Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-07-20 Star Trek Online Transfer
Holodeck
-5300 0
2012-07-20 1A145942DA585313A Paypal Completed
Your transaction was successfully completed.
$50.00 +5300 5300
2012-07-20 Star Trek Online Transfer
Holodeck
-3000 0
2012-07-20 8LG99018M5661815H Paypal Completed
Your transaction was successfully completed.
$30.00 +3000 3000
2012-07-19 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-19 1NM62907L7724023H Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-07-19 Star Trek Online Transfer
Holodeck
-2000 0
2012-07-19 93U88556AV425945N Paypal Completed
Your transaction was successfully completed.
$20.00 +2000 2000
2012-07-13 Star Trek Online Transfer
Holodeck
-1000 0
2012-07-13 7KE1107703764535A Paypal Completed
Your transaction was successfully completed.
$10.00 +1000 1000
2012-06-20 Star Trek Online Transfer
Holodeck
-500 0
2012-06-20 4JP59341S9015480T Paypal Completed
Your transaction was successfully completed.
those enough for ya?
Have you checked all leads are secure and the servers are switched on?
Have you tried rebooting?
Failing that....have you tried restoring to an earlier point?
No really though......it's NOT an ISP issue as I have a friend in another part of the country on a different provider and LOL.....guess what.....not working either.
I would send a ticket....but 8 days to reply to my last one has put me off doing that again....
If this takes much longer are we going to receive at the very least an xp boost or something to mak up for the subscription time lost?
Edit - and NO I haven't just made my first post on this forum.....but for some reason it says I joined in oct....LOL yeah....this is one of two accounts I have both from pre launch time and one was in beta.....before anyone pipes in.
btw bronx ny here.
ok so i am now in sto. this did work. i dont know why my phone would make a difference but it did.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 10.228.0.1
3 8 ms 11 ms 9 ms acr01lnttal-tge-9-1.lntt.al.charter.com [96.34.7
2.86]
4 10 ms 11 ms 10 ms dtr02nwnnga-tge-0-1-0-1.nwnn.ga.charter.com [96.
34.72.232]
5 11 ms 11 ms 11 ms dtr01nwnnga-tge-0-3-0-3.nwnn.ga.charter.com [96.
34.78.142]
6 14 ms 16 ms 14 ms crr02sghlga-tge-0-0-0-3.sghl.ga.charter.com [96.
34.72.80]
7 16 ms 23 ms 23 ms bbr02atlnga-bue-3.atln.ga.charter.com [96.34.2.7
2]
8 29 ms 29 ms 28 ms 38.122.47.5
9 28 ms 31 ms 29 ms te0-4-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.85.245]
10 29 ms 29 ms 33 ms te0-0-0-7.ccr22.dca01.atlas.cogentco.com [154.54
.28.221]
11 47 ms 39 ms 37 ms te0-1-0-7.ccr22.jfk02.atlas.cogentco.com [154.54
.26.170]
12 44 ms 40 ms 52 ms te0-3-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.44.62]
13 42 ms 42 ms 39 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 63 ms 49 ms 53 ms 38.111.40.114
15 * 44 ms * 208.95.185.41
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * 43 ms * 208.95.185.41
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Windows\system32>
Germany as well...
It's the whole frackin world!!!:mad:
I think it's global, but I think you covered everyone
I've seen German and Dutch post there Trace here.
http://sto-forum.perfectworld.com/showthread.php?t=241232&page=77
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Users\Tom>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms BTHomeHub.home [192.168.1.254]
2 7 ms 11 ms 7 ms 217.32.142.103
3 8 ms 7 ms 12 ms 217.32.142.126
4 14 ms 13 ms 13 ms 213.120.163.26
5 14 ms 13 ms 13 ms 31.55.165.35
6 34 ms 13 ms 13 ms 31.55.165.107
7 13 ms 13 ms 13 ms acc1-10GigE-7-2-0.mr.21cn-ipp.bt.net [109.159.25
0.96]
8 25 ms 23 ms 21 ms core1-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
0.1]
9 20 ms 19 ms 19 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
10 20 ms 20 ms 18 ms 166-49-211-153.eu.bt.net [166.49.211.153]
11 19 ms 19 ms 19 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
12 20 ms 20 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 20 ms 20 ms 20 ms te0-3-0-5.mpd21.lon13.atlas.cogentco.com [130.11
7.0.58]
14 96 ms 95 ms 95 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
15 153 ms 212 ms 241 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\Tom>
It's various places across the UK, EU, US.
Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal 30 Abschnitte:
3 10 ms 12 ms 10 ms 145.254.7.193
4 27 ms 23 ms 23 ms 92.79.211.210
5 21 ms 20 ms 22 ms 64.213.33.209
6 222 ms 101 ms 103 ms te0-0-0-21.ccr21.jfk07.atlas.cogentco.com [154.54.11.61]
7 100 ms 137 ms 100 ms te0-2-0-4.ccr21.jfk02.atlas.cogentco.com [154.54.2.185]
8 178 ms 108 ms 222 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54.44.10]
9 206 ms 132 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
10 * 124 ms * 38.111.40.114
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * 116 ms 106 ms patchserver.crypticstudios.com [208.95.185.41]
Nettest:
unable to allocate performance buffer
contacting nettest server..
Ping: 103.5 msec
Port: 80: timed out
Port: 80: 475 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 466 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 470 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 419 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 432 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 471 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 425 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 454 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 476 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 472 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 471 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 482 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
I think you guys missed ASIA lol... (small place where most of the world lives XD )
Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:
1 1 ms 1 ms <1 ms fritz.box [192.168.178.1]
2 21 ms 22 ms 23 ms rdsl-stgt-de03.nw.mediaways.net [213.20.56.136]
3 22 ms 22 ms 20 ms 62.53.220.170
4 26 ms 24 ms 26 ms rmwc-stgt-de02-chan-1.nw.mediaways.net [195.71.230.133]
5 24 ms 24 ms 24 ms rmwc-frnk-de01-xe-7-1-3-0.nw.mediaways.net [195.71.212.165]
6 76 ms 67 ms 68 ms 176.52.173.177
7 109 ms 77 ms 81 ms 84.16.13.234
8 78 ms 74 ms 73 ms 195.50.90.129
9 78 ms 79 ms 90 ms ae-51-51.csw1.London1.Level3.net [4.69.139.88]
10 78 ms 76 ms 78 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.130]
11 82 ms 81 ms 79 ms te0-1-0-5.ccr22.lon01.atlas.cogentco.com [130.117.14.197]
12 84 ms 84 ms * te0-3-0-6.ccr22.lon13.atlas.cogentco.com [130.117.0.206]
13 152 ms 151 ms 152 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.117.0.46]
14 151 ms 149 ms 153 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 * 129 ms * 38.111.40.114
16 * * * Zeit?berschreitung der Anforderung.
17 * * 119 ms www.playstartrekonline.fr [208.95.185.44]
Very odd route.. .fr?
Next up, the patchserver:
1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 21 ms 20 ms 21 ms rdsl-stgt-de03.nw.mediaways.net [213.20.56.136]
3 20 ms 21 ms 21 ms 62.53.220.174
4 24 ms 23 ms 24 ms rmws-stgt-de08-se-5-7.nw.mediaways.net [195.71.230.213]
5 25 ms 23 ms 24 ms rmwc-frnk-de01-so-5-3-0-0.nw.mediaways.net [195.71.254.153]
6 82 ms 83 ms 77 ms 176.52.173.177
7 94 ms 88 ms 88 ms 84.16.13.234
8 137 ms 135 ms 77 ms 195.50.90.129
9 90 ms 90 ms 98 ms ae-51-51.csw1.London1.Level3.net [4.69.139.88]
10 96 ms 95 ms 90 ms ae-116-3502.edge3.London1.Level3.net [4.69.166.134]
11 96 ms 95 ms 96 ms te0-7-0-1.ccr22.lon01.atlas.cogentco.com [130.117.15.81]
12 96 ms * 94 ms te0-5-0-3.ccr22.lon13.atlas.cogentco.com [154.54.74.58]
13 165 ms 162 ms 163 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54.43.57]
14 196 ms 207 ms 214 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
15 134 ms * * 38.111.40.114
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 118 ms * * 208.95.185.41
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.
..and there it ends, too. that 208... is the same as above. Seems I can't see past Boston.
10c
▄██████████████▄▐█▄▄▄▄█▌
██████▌▄▌▄▐▐▌███▌▀▀██▀▀
████▄█▌▄▌▄▐▐▌▀███▄▄█▌
▄▄▄▄▄██████████████▀
So I wait. And I hope you will find a way (maybe a heavy escort ship :-)) to compensate our lost playing time.
MV end.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
4 12 ms 16 ms 12 ms 213.120.181.214
5 16 ms 14 ms 13 ms 217.41.169.65
6 13 ms 13 ms 13 ms 217.41.169.107
7 12 ms 12 ms 12 ms 109.159.251.121
8 21 ms 23 ms 23 ms core1-te0-4-0-2.ealing.ukcore.bt.net [109.159.25
1.1]
9 16 ms 20 ms 17 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
10 19 ms 18 ms 19 ms 166-49-211-153.eu.bt.net [166.49.211.153]
11 19 ms 19 ms 19 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 19 ms 19 ms 17 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 18 ms 18 ms 17 ms te0-2-0-4.ccr21.lon13.atlas.cogentco.com [154.54
.57.114]
14 94 ms 97 ms 92 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
4.1.93]
15 98 ms 92 ms 91 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
But they write in a totally different language with all these symbols and stuff, its too confusing... They dont get to play, sorry
Would a screendump of my PayPal account be satisfactory? Also, why exactly do you think you have the right to tell people that they fail at life and should not live?
Bah... I'm not arguing with you. My parents taught me it was rude to have a battle of wits with a clearly unarmed opponent.
As long as you have on demand patching disabled you don't have to stay on a VPN, just get in game then switch back to your normal connection. The login servers are not effected, its just the launcher/patch servers.
partly from anywhere who is going as soon as the route via bos06.atlas.cogentco.com, I think.
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 234 ms 1 ms 1 ms
2 121 ms 35 ms 42 ms
3 12 ms 13 ms 12 ms srp1-0.wlmgncilm-ubr3.ec.rr.com [24.25.33.85]
4 20 ms 27 ms 20 ms 24.93.64.114
5 31 ms 31 ms 31 ms 107.14.19.18
6 33 ms 27 ms 24 ms ae-0-0.pr0.atl20.tbone.rr.com [66.109.6.171]
7 35 ms 35 ms * te3-4.ccr01.atl02.atlas.cogentco.com [154.54.12.
109]
8 36 ms 38 ms 40 ms te0-3-0-3.ccr22.atl01.atlas.cogentco.com [154.54
.83.201]
9 35 ms 37 ms 38 ms te0-1-0-6.ccr22.dca01.atlas.cogentco.com [154.54
.7.210]
10 43 ms 45 ms 44 ms te0-1-0-3.ccr22.jfk02.atlas.cogentco.com [154.54
.2.134]
11 49 ms 50 ms 47 ms te0-3-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.44.62]
12 235 ms 213 ms 214 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
13 55 ms 61 ms * 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
-General Chang
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 2 ms 2 ms home [192.168.1.254]
2 27 ms 28 ms 30 ms adsl-74-179-232-1.bna.bellsouth.net [74.179.232.
1]
3 30 ms 30 ms 30 ms 70.159.210.60
4 31 ms 32 ms 32 ms 70.159.210.58
5 32 ms 31 ms 31 ms 70.159.210.56
6 30 ms 29 ms 30 ms 70.159.210.105
7 31 ms 29 ms 32 ms 12.81.32.52
8 30 ms 29 ms 30 ms 12.81.32.43
9 30 ms 29 ms 29 ms 74.175.192.194
10 43 ms 41 ms 41 ms cr1.nsvtn.ip.att.net [12.122.148.14]
11 47 ms 41 ms 43 ms cr2.attga.ip.att.net [12.122.28.105]
12 41 ms 38 ms 37 ms 12.122.140.245
13 204 ms 192 ms 37 ms te2-5.ccr01.atl02.atlas.cogentco.com [154.54.10.
69]
14 40 ms 37 ms 38 ms te0-4-0-7.mpd21.atl01.atlas.cogentco.com [154.54
.88.209]
15 50 ms 49 ms 50 ms te0-0-0-7.mpd21.dca01.atlas.cogentco.com [154.54
.28.197]
16 55 ms 55 ms 56 ms te0-0-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
.40.46]
17 62 ms 62 ms 61 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.14]
18 61 ms 61 ms 61 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
19 80 ms * * 38.111.40.114
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 *
I live near enough to crawley, west sussex, UK.
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 17 ms 99 ms 99 ms BThomehub.home [***.***.*.***]
2 9 ms 10 ms 12 ms 217.32.145.131
3 9 ms 13 ms 10 ms 217.32.145.158
4 15 ms 17 ms 10 ms 213.120.177.10
5 25 ms 22 ms 10 ms 217.41.168.33
6 10 ms 10 ms 12 ms 217.41.168.107
7 9 ms 11 ms 10 ms 109.159.249.116
8 34 ms 18 ms 20 ms core1-te0-0-0-4.faraday.ukcore.bt.net [109.159.2
49.41]
9 34 ms 16 ms 22 ms host213-121-193-14.ukcore.bt.net [213.121.193.14
]
10 16 ms 11 ms 11 ms core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
114]
11 28 ms 24 ms 11 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]
12 12 ms 11 ms 11 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
13 12 ms 12 ms 11 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
14 12 ms 16 ms 12 ms te0-1-0-5.mpd21.lon13.atlas.cogentco.com [154.54
.72.190]
15 85 ms 84 ms 85 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
16 85 ms 84 ms 85 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 * * * Request timed out.
18 *