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Cryptic Launcher Autoupdate Problem

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  • Options
    bobcarellabobcarella Member Posts: 5 Arc User
    edited January 2013
    pwesux2 wrote: »
    Seriously, believe what you want. (I just knew someone was going to say that.) I did have an account, in fact I was in the open beta. But I stopped the account not because of the game but because I wanted to play another game and didn't want to pay for two subs. So I dropped STO figuring if Star Wars TOR wasn't any good I could always resub). I recently entered my retirement phase from the military and since I'm on "terminal leave" I have a lot of free time at the moment. Decided to try STO again. Doesn't seem worth the sub, at the moment.

    Now if my telling you that is unpleasant to you for some reason, well, so be it. But you have no cause for calling me a liar, just because you don't like what I have to say.
    It's not that someone didn't like your post. It's that right now people are trying to use this to either confirm that there is a problem or to try to help people solve it. He is irritated with you because you decided that instead of being helpful you wanted to vent your frustration. While I respect your opinion as I would respect anyone elses, there's no place for it in this thread atm. I also am sorry to say it but your comments might go further with customer service as all you are doing on the forums is deliberately trying to get people angry with cryptic and on your side in the matter. To be honest I don't really know or understand what you were trying to accomplish with this other than to make yourself feel better as you now have unscheduled free time on your hands. There is also the possibility that you're just trolling but as I know only what you told me about you and would like to give you the benefit of the doubt. I apologize for the length of this, but it's the truth from my point of view. Help or please occupy yourself with an alternate activity.
  • Options
    enigma312enigma312 Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\Users\Kane>tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 44 ms 30 ms 27 ms 7111A-AFTR-01.fra.unity-media.net [80.69.104.84]

    3 * 37 ms 32 ms 7111A-MX960-01-ae16.fra.unity-media.net [80.69.1
    05.209]
    4 * 29 ms * 84-116-131-149.aorta.net [84.116.131.149]
    5 28 ms 36 ms 22 ms 84.116.132.169
    6 27 ms 31 ms 37 ms 84.116.132.158
    7 23 ms 30 ms 39 ms xe-10-2-2.fra23.ip4.tinet.net [141.136.99.97]
    8 178 ms 128 ms 120 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 133 ms 142 ms 144 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 132 ms 136 ms 129 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 160 ms 140 ms 146 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Zeit?berschreitung der Anforderung.
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.

    C:\Users\Kane>
  • Options
    ivannanukeivannanuke Member Posts: 237 Arc User
    edited January 2013
    I vote we all talk about how we should fill ESD with various marshmellows..
    PROUD TO PLAY THIS GAME MINUS TO GIVING ANY INCOME TO CRYPTIC
  • Options
    animusarcusanimusarcus Member Posts: 0 Arc User
    edited January 2013
    stop posting your connection pings.......... Go look at Lego's or something
    But they asked us to so why now tell people to stop ?
    "Good" and "Evil" are purely subjective concepts, given credence only by the prevailing opinion of the masses
  • Options
    joshmaaaaaaansjoshmaaaaaaans Member Posts: 32 Arc User
    edited January 2013
    23 pages to g
    [SIGPIC][/SIGPIC]
  • Options
    sirurzasirurza Member Posts: 2 Arc User
    edited January 2013
    Having the same problem as everyone else. Did the tracer and everything after 12 times out. Don't see a need to add to the copy and pastes. I'm in NY. Cellphone tether is not an option for me.
  • Options
    suburbanz71suburbanz71 Member Posts: 28 Arc User
    edited January 2013
    I read a couple Post from here that players used their Iphone Hotspot to give their computer a network to use to launch the game, update it, start it, get to the Character Launch screen, then switch back to their Home Network, I did this and it worked, I am currently in game.

    So everyone, if it is possible try to find another network other then your home one that Craptic knows about and get the laucher to update, since Craptic is taking for ever.

    Good luck, see you in game.
    U.S.S. HONDA ODYSSEY NCC-170001-F-Odyssey Class
    Commanding Officer: Vice Admiral Maximus@blueamdgamer
    Dedication Plaque: "By Any Means Necessary" -Malcolm X
  • Options
    thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    MTU/Loadbalancer

    come back on Thursday they may work it out in time for next patch :p
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • Options
    silverasilvera Member Posts: 0 Arc User
    edited January 2013
    tracert patchserver.crypticstudios.com

    D?termination de l'itin?raire vers patchserver.crypticstudios.com [208.95.185.41
    ]
    avec un maximum de 30 sauts*:

    1 15 ms 22 ms 4 ms livebox.home [192.168.1.1]
    2 74 ms 82 ms 78 ms AClermont-Ferrand-256-1-89-1.w90-10.abo.wanadoo.
    fr [90.10.80.1]
    3 130 ms 84 ms 52 ms 10.125.13.142
    4 77 ms 105 ms 105 ms ge-1-2-0-0.nccle102.Clermont-ferrand.francetelec
    om.net [193.253.84.158]
    5 102 ms 58 ms 86 ms ae42-0.nilyo102.Lyon.francetelecom.net [193.252.
    101.58]
    6 104 ms 56 ms 110 ms 81.253.184.54
    7 90 ms 154 ms 110 ms tengige0-13-0-6.auvtr1.Aubervilliers.opentransit
    .net [193.251.131.198]
    8 51 ms 80 ms 78 ms te8-8.ccr01.par05.atlas.cogentco.com [130.117.15
    .233]
    9 104 ms 80 ms 58 ms te0-0-0-2.ccr22.par01.atlas.cogentco.com [154.54
    .58.125]
    10 141 ms 117 ms 140 ms te0-3-0-1.ccr22.lon13.atlas.cogentco.com [130.11
    7.2.253]
    11 187 ms 187 ms 156 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [130.11
    7.0.185]
    12 166 ms 189 ms 200 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 * * * D?lai d'attente de la demande d?pass?.
    14 * * * D?lai d'attente de la demande d?pass?.
    15 * * * D?lai d'attente de la demande d?pass?.
    16 * * * D?lai d'attente de la demande d?pass?.
    17 * * * D?lai d'attente de la demande d?pass?.
    18 * * * D?lai d'attente de la demande d?pass?.
    19 * * * D?lai d'attente de la demande d?pass?.
    20 * * * D?lai d'attente de la demande d?pass?.
    21 * * * D?lai d'attente de la demande d?pass?.
    22 * * * D?lai d'attente de la demande d?pass?.
    23 * * * D?lai d'attente de la demande d?pass?.
    24 * * * D?lai d'attente de la demande d?pass?.
    25 * * * D?lai d'attente de la demande d?pass?.
    26 * * * D?lai d'attente de la demande d?pass?.
    27 * * * D?lai d'attente de la demande d?pass?.
    28 * * * D?lai d'attente de la demande d?pass?.
    29 * * * D?lai d'attente de la demande d?pass?.
    30 * * * D?lai d'attente de la demande d?pass?.

    Itin?raire d?termin
  • Options
    punktribblepunktribble Member Posts: 142 Arc User
    edited January 2013
    I indeed agree. However this is the cost of having Lifetime Subscribers and F2P individuals, some can not understand what it is to put so much into a game.

    I know your pains......Blizzard never gave us anything for their TRIBBLE ups and why i went to F2P other than I beat WoW before the next expansion
    http://www.youtube.com/watch?v=vb5nJm2IiZU
    Good night King of the Dead
  • Options
    zippichzippich Member Posts: 93 Arc User
    edited January 2013
    V?pis trasy k launcher.startrekonline.com [208.95.185.44]
    s nejv??e 30 směrov?n?mi:

    1 < 1 ms < 1 ms < 1 ms my.router [192.168.1.1]
    2 * * * Vypr?el časov? limit ??dosti.
    3 11 ms 12 ms 9 ms ip-89-176-100-153.net.upcbroadband.cz [89.176.10
    0.153]
    4 14 ms 12 ms 12 ms 84.116.221.97
    5 16 ms 13 ms 12 ms 84.116.221.5
    6 12 ms 50 ms 14 ms 84.116.221.1
    7 13 ms 31 ms 11 ms cz-prg02a-ra1-ge-1-0-0.0.aorta.net [213.46.172.2
    6]
    8 12 ms 14 ms 12 ms ge-0-1-0.prg11.ip4.tinet.net [77.67.90.25]
    9 125 ms 123 ms 122 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 115 ms 116 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 154 ms 283 ms 135 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 132 ms 123 ms 142 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * * Vypr?el časov? limit ??dosti.
    14 * * * Vypr?el časov? limit ??dosti.
    15 * * * Vypr?el časov? limit ??dosti.
    16 * * * Vypr?el časov? limit ??dosti.
    17 * * * Vypr?el časov? limit ??dosti.
    18 * * * Vypr?el časov? limit ??dosti.
    19 * * * Vypr?el časov? limit ??dosti.
    20 * * * Vypr?el časov? limit ??dosti.
    21 * * * Vypr?el časov? limit ??dosti.
    22 * * * Vypr?el časov? limit ??dosti.
    23 * * * Vypr?el časov? limit ??dosti.
    24 * * * Vypr?el časov? limit ??dosti.
    25 * * * Vypr?el časov? limit ??dosti.
    26 * * * Vypr?el časov? limit ??dosti.
    27 * * * Vypr?el časov? limit ??dosti.
    28...
  • Options
    tavia12tavia12 Member Posts: 21 Arc User
    edited January 2013
    contacting nettest server..
    Local IP: *********
    Ping: 40.5 msec
    Port: 80: 1259 KB/sec 45 KB/sec 1336 KB/sec 500
    Port: 80: 1297 KB/sec 42 KB/sec 1377 KB/sec 500
    Port: 443: 1236 KB/sec 41 KB/sec 1308 KB/sec 500
    Port: 443: 1285 KB/sec 42 KB/sec 1363 KB/sec 500
    Port: 7255: 1246 KB/sec 42 KB/sec 1316 KB/sec 500
    Port: 7255: 1303 KB/sec 43 KB/sec 1380 KB/sec 500
    Port: 7003: 1165 KB/sec 40 KB/sec 1235 KB/sec 500
    Port: 7003: 1217 KB/sec 40 KB/sec 1288 KB/sec 500
    Port: 7202: 1333 KB/sec 42 KB/sec 1412 KB/sec 500
    Port: 7202: 1193 KB/sec 39 KB/sec 1263 KB/sec 500
    Port: 7499: 1333 KB/sec 45 KB/sec 1412 KB/sec 500
    Port: 7499: 1305 KB/sec 42 KB/sec 1378 KB/sec 500
    Port: 80: 1348 KB/sec 47 KB/sec 1427 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
    hit return to exit


    Ping: 40.5 msec
    Port: 80: 1259 KB/sec 45 KB/sec 1336 KB/sec 500
    Port: 80: 1297 KB/sec 42 KB/sec 1377 KB/sec 500
    Port: 443: 1236 KB/sec 41 KB/sec 1308 KB/sec 500
    Port: 443: 1285 KB/sec 42 KB/sec 1363 KB/sec 500
    Port: 7255: 1246 KB/sec 42 KB/sec 1316 KB/sec 500
    Port: 7255: 1303 KB/sec 43 KB/sec 1380 KB/sec 500
    Port: 7003: 1165 KB/sec 40 KB/sec 1235 KB/sec 500
    Port: 7003: 1217 KB/sec 40 KB/sec 1288 KB/sec 500
    Port: 7202: 1333 KB/sec 42 KB/sec 1412 KB/sec 500
    Port: 7202: 1193 KB/sec 39 KB/sec 1263 KB/sec 500
    Port: 7499: 1333 KB/sec 45 KB/sec 1412 KB/sec 500
    Port: 7499: 1305 KB/sec 42 KB/sec 1378 KB/sec 500
    Port: 80: 1348 KB/sec 47 KB/sec 1427 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
    hit return to exit
  • Options
    heritor1heritor1 Member Posts: 14 Arc User
    edited January 2013
    reading through this some people are saying its a ISP thing, but that clearly cant be true, lots of people in the US are complaining of this problem, im in London UK and i cant get past the launcher cant patch screen so unless my provider (british telecommunications) has seriously expanded since i last checked the news a few hours ago, i kinda doubt its a isp or even a regionel customer thing and not a cryptic end problem.
  • Options
    miguelistermiguelister Member Posts: 10 Arc User
    edited January 2013
    To all of the whiners and complainers:

    Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....

    For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com

    This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!

    Thanks and Kind regards :D.
  • Options
    drangus42drangus42 Member Posts: 3 Arc User
    edited January 2013
    Help Im getting the same problem ):
  • Options
    punktribblepunktribble Member Posts: 142 Arc User
    edited January 2013
    To all of the whiners and complainers:

    Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....

    For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com

    This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!

    Thanks and Kind regards :D.
    roflol now that's funny
  • Options
    nealuknealuk Member Posts: 0 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 2 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 31 ms 31 ms 38 ms ip-89-200-131-196.ov.easynet.net [89.200.131.196
    ]
    4 29 ms 31 ms 32 ms ip-84-38-37-94.easynet.co.uk [84.38.37.94]
    5 31 ms 30 ms 31 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 58 ms 31 ms 31 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
    .249]
    7 101 ms 186 ms 30 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11
    7.0.61]
    8 29 ms 32 ms 30 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11
    7.0.61]
    9 205 ms 106 ms 33 ms te0-3-0-5.ccr21.lon13.atlas.cogentco.com [130.11
    7.0.118]
    10 111 ms 108 ms 203 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    11 * * 108 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    12 * * * Request timed out.
    13 * * * Request timed out.


    contacting nettest server..
    Local IP: 176.251.188.153
    Ping: 100.0 msec
    Port: 80: 144 KB/sec 8 KB/sec 167 KB/sec 500
    Port: 80: 181 KB/sec 10 KB/sec 197 KB/sec 500
    Port: 443: 157 KB/sec 7 KB/sec 176 KB/sec 500
    Port: 443: 210 KB/sec 10 KB/sec 242 KB/sec 500
    Port: 7255: 135 KB/sec 6 KB/sec 148 KB/sec 500
    Port: 7255: 403 KB/sec 15 KB/sec 430 KB/sec 500
    Port: 7003: 135 KB/sec 7 KB/sec 146 KB/sec 500
    Port: 7003: 404 KB/sec 15 KB/sec 428 KB/sec 500
    Port: 7202: 141 KB/sec 8 KB/sec 155 KB/sec 500
    Port: 7202: 413 KB/sec 15 KB/sec 437 KB/sec 500
    Port: 7499: 403 KB/sec 27 KB/sec 511 KB/sec 500
    Port: 7499: 395 KB/sec 15 KB/sec 418 KB/sec 500
    Port: 80: 137 KB/sec 7 KB/sec 159 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
    full
  • Options
    milesllewellynmilesllewellyn Member Posts: 56 Arc User
    edited January 2013
    Is it the whole of Europe that's down or just the UK?

    Seems to be the UK, EU and the US so far, correct me if I missed anyone out?
  • Options
    vividhvividh Member Posts: 108 Arc User
    edited January 2013
    To all of the whiners and complainers:

    Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....

    For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com

    This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!

    Thanks and Kind regards :D.


    Receipts?

    2013-01-24 Star Trek Online Transfer
    Holodeck
    -3000 0
    2013-01-24 1RF61335R73789340 Paypal Completed
    Your transaction was successfully completed.
    $30.00 +3000 3000
    2013-01-23 Star Trek Online Transfer
    Holodeck
    -10600 0
    2013-01-23 43P39356WS511605C Paypal Completed
    Your transaction was successfully completed.
    $100.00 +10600 10600
    2013-01-11 Star Trek Online Transfer
    Holodeck
    -5300 0
    2013-01-11 63264253D78082049 Paypal Completed
    Your transaction was successfully completed.
    $50.00 +5300 5300
    2012-12-29 Star Trek Online Transfer
    Holodeck
    -2000 0
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    Your transaction was successfully completed.
    $20.00 +2000 2000
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    Holodeck
    -2000 0
    2012-12-26 3H5988082Y7843833 Paypal Completed
    Your transaction was successfully completed.
    $20.00 +2000 2000
    2012-12-26 782442480 Skrill Cancelled
    Your payment solution cancelled the transaction.
    $20.00 +2000 0
    2012-12-22 Star Trek Online Transfer
    Holodeck
    -6050 0
    2012-12-22 93J57591HD161261Y Paypal Completed
    Your transaction was successfully completed.
    $50.00 +6050 6050
    2012-11-22 Star Trek Online Transfer
    Holodeck
    -6050 0
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    Your transaction was successfully completed.
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    -3000 0
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    Your transaction was successfully completed.
    $30.00 +3000 3000
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    Holodeck
    -6050 0
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    Your transaction was successfully completed.
    $50.00 +6050 6050
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    -3000 0
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    $50.00 +5300 5300
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    $20.00 +2300 2300
    2012-08-21 Star Trek Online Transfer
    Holodeck
    -3000 0


    2012-08-21 36E46384VE986751C Paypal Completed
    Your transaction was successfully completed.
    $30.00 +3000 3000
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    Holodeck
    -5300 0
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    Your transaction was successfully completed.
    $50.00 +5300 5300
    2012-08-12 Star Trek Online Transfer
    Holodeck
    -1000 0
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    Your transaction was successfully completed.
    $10.00 +1000 1000
    2012-08-10 Star Trek Online Transfer
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    -1000 0
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    $10.00 +1000 1000
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    -1000 0
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    $10.00 +1000 1000
    2012-08-01 Star Trek Online Transfer
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    -1000 0
    2012-08-01 5BW441177T824960P Paypal Completed
    Your transaction was successfully completed.
    $10.00 +1000 1000
    2012-07-21 Star Trek Online Transfer
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    -1000 0
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    $10.00 +1000 1000
    2012-07-21 Star Trek Online Transfer
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    -2000 0
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    $20.00 +2000 2000
    2012-07-20 Star Trek Online Transfer
    Holodeck
    -5300 0
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    $50.00 +5300 5300
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    Your transaction was successfully completed.
    $30.00 +3000 3000
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    $10.00 +1000 1000
    2012-07-19 Star Trek Online Transfer
    Holodeck
    -2000 0
    2012-07-19 93U88556AV425945N Paypal Completed
    Your transaction was successfully completed.
    $20.00 +2000 2000
    2012-07-13 Star Trek Online Transfer
    Holodeck
    -1000 0
    2012-07-13 7KE1107703764535A Paypal Completed
    Your transaction was successfully completed.
    $10.00 +1000 1000
    2012-06-20 Star Trek Online Transfer
    Holodeck
    -500 0
    2012-06-20 4JP59341S9015480T Paypal Completed
    Your transaction was successfully completed.


    those enough for ya?
    In game: @vividh
  • Options
    ivannanukeivannanuke Member Posts: 237 Arc User
    edited January 2013
    So it's who blocked the login server downloading horse adventures 6 with foxy nuns?
    PROUD TO PLAY THIS GAME MINUS TO GIVING ANY INCOME TO CRYPTIC
  • Options
    brucebleobrucebleo Member Posts: 24 Arc User
    edited January 2013
    Lol.....yeah.....Launcher went down sometime before the servers came down.....

    Have you checked all leads are secure and the servers are switched on?

    Have you tried rebooting?

    Failing that....have you tried restoring to an earlier point?


    No really though......it's NOT an ISP issue as I have a friend in another part of the country on a different provider and LOL.....guess what.....not working either.

    I would send a ticket....but 8 days to reply to my last one has put me off doing that again....

    If this takes much longer are we going to receive at the very least an xp boost or something to mak up for the subscription time lost?

    Edit - and NO I haven't just made my first post on this forum.....but for some reason it says I joined in oct....LOL yeah....this is one of two accounts I have both from pre launch time and one was in beta.....before anyone pipes in.
  • Options
    broken1981broken1981 Member Posts: 0 Arc User
    edited January 2013
    ok, ty for the info guys. i used my droid smart phone to tether with a usb cord to my desk top tower. i had disconnected my cable for net. so my phone was able to start the launcher and patch it. so all i have to do is get into server, disconnect my phone and start my cable back up. wow never knew my smart phone would come in handy hahaha. verizon FTW!!!!

    btw bronx ny here.

    ok so i am now in sto. this did work. i dont know why my phone would make a difference but it did.
    Join Date: Dec 2007Originally Posted by BROKEN1981
    I can throw [Fireworks] at you and hope you catch on fire and burn to death lol
  • Options
    tavia12tavia12 Member Posts: 21 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 7 ms 8 ms 10.228.0.1
    3 8 ms 11 ms 9 ms acr01lnttal-tge-9-1.lntt.al.charter.com [96.34.7
    2.86]
    4 10 ms 11 ms 10 ms dtr02nwnnga-tge-0-1-0-1.nwnn.ga.charter.com [96.
    34.72.232]
    5 11 ms 11 ms 11 ms dtr01nwnnga-tge-0-3-0-3.nwnn.ga.charter.com [96.
    34.78.142]
    6 14 ms 16 ms 14 ms crr02sghlga-tge-0-0-0-3.sghl.ga.charter.com [96.
    34.72.80]
    7 16 ms 23 ms 23 ms bbr02atlnga-bue-3.atln.ga.charter.com [96.34.2.7
    2]
    8 29 ms 29 ms 28 ms 38.122.47.5
    9 28 ms 31 ms 29 ms te0-4-0-1.mpd21.atl01.atlas.cogentco.com [154.54
    .85.245]
    10 29 ms 29 ms 33 ms te0-0-0-7.ccr22.dca01.atlas.cogentco.com [154.54
    .28.221]
    11 47 ms 39 ms 37 ms te0-1-0-7.ccr22.jfk02.atlas.cogentco.com [154.54
    .26.170]
    12 44 ms 40 ms 52 ms te0-3-0-5.ccr22.bos01.atlas.cogentco.com [154.54
    .44.62]
    13 42 ms 42 ms 39 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    14 63 ms 49 ms 53 ms 38.111.40.114
    15 * 44 ms * 208.95.185.41
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * 43 ms * 208.95.185.41
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • Options
    ianluxorianluxor Member Posts: 15 Arc User
    edited January 2013
    Is it the whole of Europe that's down or just the UK?

    Germany as well...
  • Options
    skydoc1skydoc1 Member Posts: 34 Arc User
    edited January 2013
    Seems to be the UK, EU and the US so far, correct me if I missed anyone out?

    It's the whole frackin world!!!:mad:
  • Options
    punktribblepunktribble Member Posts: 142 Arc User
    edited January 2013
    Seems to be the UK, EU and the US so far, correct me if I missed anyone out?

    I think it's global, but I think you covered everyone
  • Options
    daskippadaskippa Member Posts: 0 Arc User
    edited January 2013
    To all of the whiners and complainers:

    Please post a copy of your payment receipt (sensitive information blacked out) when posting your whine or complaint, as to show that you have indeed paid for something in this FREE TO PLAY game. If you do not have a paid receipt of some type, then kindly leave your house, head to the tallest building in your area, climb to the top, and jump off - because you fail at life and should not live....

    For the rest of you, please take a close look at the tracert results.... you will notice that ALL of the results indicate a drop off somewhere around an address at *.atlas.cogentco.com

    This address I am guessing the Cryptic's ISP they use to host the game. This combined with the reports that some others are able to get in just fine leads me to believe (and I am an expert) that the issue has little to do with Cryptic itself for once. So, please take a deep breath and relax, for Cryptic is likely just as frustrated at their incompetent ISP as we all are at Cryptic. Patience is a virtue!

    Thanks and Kind regards :D.
    yup mosly cognet, but it is an issue PWE/ryptic could have pre-empted and/or mitigated significantely with a manual patch option. Its not like this is a unique occurence for STO or mmos in general during patching
  • Options
    loxxxyloxxxy Member Posts: 1 Arc User
    edited January 2013
    Is it the whole of Europe that's down or just the UK?

    I've seen German and Dutch post there Trace here.

    http://sto-forum.perfectworld.com/showthread.php?t=241232&page=77
  • Options
    strorusstrorus Member Posts: 328 Arc User
    edited January 2013
    Glasgow City, Scotland

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Tom>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms BTHomeHub.home [192.168.1.254]
    2 7 ms 11 ms 7 ms 217.32.142.103
    3 8 ms 7 ms 12 ms 217.32.142.126
    4 14 ms 13 ms 13 ms 213.120.163.26
    5 14 ms 13 ms 13 ms 31.55.165.35
    6 34 ms 13 ms 13 ms 31.55.165.107
    7 13 ms 13 ms 13 ms acc1-10GigE-7-2-0.mr.21cn-ipp.bt.net [109.159.25
    0.96]
    8 25 ms 23 ms 21 ms core1-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
    0.1]
    9 20 ms 19 ms 19 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
    201.82]
    10 20 ms 20 ms 18 ms 166-49-211-153.eu.bt.net [166.49.211.153]
    11 19 ms 19 ms 19 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
    12 20 ms 20 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
    7.14.49]
    13 20 ms 20 ms 20 ms te0-3-0-5.mpd21.lon13.atlas.cogentco.com [130.11
    7.0.58]
    14 96 ms 95 ms 95 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
    .30.129]
    15 153 ms 212 ms 241 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Tom>
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