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Patchclient in a state with no response function

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Depending on what region of the world you are in, there may be IP bans.

    Please contact Customer Support and explain your issue and see what they tell you.

    Dose Rusty Hearths count, because i just re invited to play this game again (stop playing last November) by getting Tude avatar from my email.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    LunarisX wrote: »
    Dose Rusty Hearths count, because i just re invited to play this game again (stop playing last November) by getting Tude avatar from my email.

    Yes, Rusty Hearts counts.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Certain regions of the world are not allowed to play PWE games nor have PWE accounts.

    The following countries are Banned Regions for Perfect World Entertainment:

    China, Macau, Hong Kong, Vietnam, South Korea, Russia, and Taiwan.

    This article on the PWE Support Website explains further: https://support.perfectworld.com/app/answers/detail/a_id/1635

    If you reside in, or have an IP address originating from, one of the above countries, you will not be able to play PWE games or create a PWE account. These countries are banned for legal/administrative reasons.



    Not sure how this affects Cryptic's games, though.

    I just finish re installing Rusty Hearth and it works fine.

    It seems i have no problem playing other PW games.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    LunarisX wrote: »
    I just finish re installing Rusty Hearth and it works fine.

    It seems i have no problem playing other PW games.

    If you got an email from PWE inviting you to play RH, then it stands to reason you already have a PWE account and thus are not in a banned region or your IP address does not originate from such.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I was able to fix this by sending a copy of my .exe to my friend who was having this issue. He replaced his .exe with mine and now it's working fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    MiniChiken wrote: »
    I was able to fix this by sending a copy of my .exe to my friend who was having this issue. He replaced his .exe with mine and now it's working fine.

    Like i said
    Khornez wrote: »
    Dont worry we know its a Cryptic problem, the same exact issue happens ocasionally when trying to connect to one of their games, Champions Online, and has been happening for months. The only solution we got, and it was fixed by other users, is uploading the Champions Online.exe from someone who doesn't have this problem so the other users can download it and overwrite their's. Had to do that three times with CO and worked every time..

    And it seems to work, so please if you or anyone else can upload it to megaupload, rapidshare or something like that and share it here, it would be much apreciated.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    Is Australia a banned IP? because no one I know seems to be able to play, all are getting the same message.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    this is getting boring and stupid...there is no direct simple answer to this issue...bottom line is we cant play cant connect cant anything. waste of time and its making us hate your game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    what happening ,can't get to play the game ,keep issue this message (The patchclient got a message while it was in a state with no response function) need advice .pls
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Rougeman wrote:
    I agree100%. The only time I get to play these days is on the weekends, and because of this error I haven't been able to get on at all.:mad:
    its the same for me and i have tried for nearly four hours to get it working and its the same problem all the time and i have tried everything in the support for both cryptic and perfectworld and even reinstalled the game and its still not working any clues on what to do?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    simont78 wrote:
    Is Australia a banned IP? because no one I know seems to be able to play, all are getting the same message.

    I think maybe it is. I am from Perth and before F2P had no issues, now I cannot play unless I connect to a US VPN server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    they say ip s are banned but not in america well im in the midwest of america but i get the same problem have been for 5 days till today now im getting a patch error now been playing non stop since feb i just wanna log on i cant do that and now cust support is not even asnswering emails and i havent been rude yet except for telling them reapetdly that my launcher wont open and i was getting replys like force virify or shut off on demand patching well another email out my launcher wont open 7 e-mails telling them the same thing i sent them every log i could find even the diaxlog and hijck and so on now nothing not even the auto responses that say you will have a reply in however many hours i dont even get those now wtf
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Well I keep getting the same message everybody else is "the patchclient got a message while it was in a state with no response function" and after trying 3 reinstalls and several other user posted possible remedies I have just deleted the game and wont be back. Its too bad because when it was working it was a lot of fun but clearly the admin is far more concerned with other things than with whether or not their game actually works
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    I got this message after the new update, The patchclient got a message while it was in a state with no response function.I be trying install new games launcher but still would worked. even copy from a friend inthe forum , they say some old launcher will work. try that already, failed,busted.
    pls help or any advice.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I get the same thing, after I went so far as to uninstall and delete every trace of STO, downloaded and installed fresh. No difference.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I must be one of the lucky ones. I patched today just fine, but after the patch, I cant play the game. I just lag disconnect about every five minutes. Tried to play an STF tonight, and my ship wouldnt even move. I restarted my computer twice and power cycled my router and modem three times, thinking it was just my wife in the other room on the laptop sucking up bandwidth, but that is now not the case. I've never been one to threaten to leave a game because of issues like this, but seriously, its getting old now. After all the money I (and a LOT of other people) have spent on this game, issues like this should be fixed with all due haste. I guess I will see what things look like tomorrow after work.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    same problem, when I click star trek icon, after a few minutes a message box says "The patchclient got a message while it was in a state with no response function"...

    pls help.. i want to have fun with thiz game..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I need help guys.. same thing for me..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    did is say to you that "patch client got a message while it was in a state with no response function''?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    It was suppposed to be my first time playing this game, but this error keeps on popping when I click STO icon,
    a small msg box appears and says "trying to update the launcher pls be patient" and after a few minutes a another msg box appears saying "patch client got a messgae while it is in a state with no response function"


    pls tell us how to fix this kind of error.. im begging for the team of tech support to respond..
  • sogdog666sogdog666 Member Posts: 7 Arc User
    edited August 2012
    Has anyone managed to resolve this yet? Its been two days now with the "patchclient received a msg in a state with no response blah blah."

    I'm terribly tired of seeing that little pop-up window.
  • linksonzlinksonz Member Posts: 0 Arc User
    edited August 2012
    Tired of it as well, everything was fine yesterday and then bam its like STO knew i was coming home from work to play and said no play for you.
  • wrexxstuffwrexxstuff Member Posts: 1 Arc User
    edited August 2012
    I wonder if this issue is going hand in hand with the launcher not connecting issue thats going right now..
  • sogdog666sogdog666 Member Posts: 7 Arc User
    edited August 2012
    I'd imagine it is the same error. There seems to be a lot of people all getting the same issue at roughly the same time.

    I'm going to try the .exe swapping when I get home, but according to the replies in other threads thats not helping even though it has done in the past. I'll update after making the attempt.
  • wrexxstuffwrexxstuff Member Posts: 1 Arc User
    edited August 2012
    @Sogdog666 You would be correct in assuming the EXE swapping is a waste... well..not a total waste. It works for some but not others. In my particular instance I tried 2 different sources and neither worked on my end. Although I was not experiencing the 'response error' message, untill I tried to open the launcher via desktop. But it only happened once so it really must be one in the same.

    @Bannon... I've played on and off for a little while but to wait months for no fix? You've got waaaay more patience then I. This has happened to me only once and just in the last two days.
  • sogdog666sogdog666 Member Posts: 7 Arc User
    edited August 2012
    Confirmed that swapping .exe did not solve the issue.

    Here is a record of the first time this error was recorded:

    120829 18:32:58 1 [1] ESC : Error: The patchclientlib is internally recording error code : 33\nThe patchclient got a message while it was in a state with no response function - No response for some command in autoupdate state
    120829 18:32:58 3 [1] ESC : Error: The patchclientlib is returning error code : 33\nThe patchclient got a message while it was in a state with no response function

    I was curious when everyone else got it for the first time.

    You can find the log in the pcl.txt file in your cryptic game folder. I noted that the times shown are server time, and not your own local time.
    Maybe if we get enough data on when it first happened it might help the tech people figute out what changed.
  • tiberius93tiberius93 Member Posts: 0 Arc User
    edited August 2012
    i read my pcl.txt log and i have the same error sentence that you describe in your post
  • sogdog666sogdog666 Member Posts: 7 Arc User
    edited August 2012
    I went to the PW tech forums and asked the same questions there.
    Seems like there might be hope after all.

    I got this following reply from Darthpanda16:

    *****
    Yep, this is a known issue with the ISP for the servers, Cogentco. For some players, it doesn't seem to like their IP addresses and their ping, connection drops a lot.

    Our engineers and other departments are working on a solution and hopefully something gets fixed like routing those players to a different ISP for the game servers, like to Internap instead of Cogentco.

    You can send in a ticket to customer support with your traceroute and nettest info. http://sto-forum.perfectworld.com/sh...d.php?t=225155

    They are putting a list together and giving the ones reporting the issue to the engineers everyday.
    *****

    I did check my tracert and I do indeed get routed through Cogentco.
    So it might be an idea to check if yours does too, and if so send down that ticket and hope they come up with a workaround soonish.

    Cheers
  • ga1enga1en Member Posts: 1 Arc User
    edited August 2012
    Hi everyone. Try this new file that I uploaded. It's an up to date version of the launcher, current as of the Aug 30 update. Go to this thread here.

    Latest working copy of the Launcher updated to Aug 30.
  • zer0of0nezer0of0ne Member Posts: 0 Arc User
    edited September 2012
    My partial solution is run old (function backup) launcher with command:

    "Star Trek Online.exe" -dontautopatch


    And sometimes try if corrected functional version released (run without -dontautopatch)
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