So what you've said is: nothing is exclusive. Anything marketed as exclusive is deceptive advertising.
In a nutshell, the above is the situation with one caveat - because marketing (in any company) is expected to deceive potential consumers about the realities of its company's products, that makes it okay.:rolleyes:
Since previously exclusive items are now going to be available in the c-store, anything that is ever described as a bonus or exclusive can at any time also be placed in the c-store at Cryptic's discretion. No statement to the contrary is valid now since previous statements have been reinterpreted. The $2.00 lifetime sub is still possible, the Galaxy-X, the Blue names on the forums, because only at this point in time is it not going to happen.
I still retain faith in the Devs, they have been uncommonly upfront about what they intend and are hoping/planning to do. That to me is worth a thousand marketing drones. Just remember, when you refer anyone to this game, to do your part and ensure you let them know not to trust any exclusive or bonus offers that may be made. Customers like saving money so informing them that waiting and paying the minimum amount for their sub will mean they can pick and choose later what they would like from the 'bonus' and 'exclusive' items at greatly reduced cost to them.
Its obvious your going to have more people wanting the exclusives items rather against. There less lifetimers then there are paying sub members...so yeah of course there is more......
Cryptic has injured more people than they have realised... after shinanigan after shinanigan...your slowly losing your player base....iam sure your aware of this...and sad to see so early in the games life... and ive said this before...but cryptic is heading down a path similar to SOE did with SWG...and thats not good..
I just hope your not intending to give out the Galaxy (AGT) model that was for the referal program to the CSTORE...because then you will have lost not just myself but iam sure others...
That's hyperbolic - the comparisons between STO's development choices and SWG's are tenuous at best.
Also is there any point in us bothering to refer friends to the game? After all, those currently exclusive bonuses (Photonic Officer, Holo Tribble and Ship) will be availble in the C-Store too soon right? Becuase if they arent I would want to know why the exclusives offered by those who funded your initial game design outlay (i.e. CO lifers who can no longer pay you money) were justified in being given away!
No, there is no point in referring friends to play. What use is a friend if you can't get anything out of it?
Besides, they'd only end up suing you for compensation.
With all due respect, in the future could your marketing people please put something in bold print that explains to customers what they are buying? Do this so they understand they are buying a subscription to a game that comes with a free gift and not a $200 dollar digital doll outfit that comes with a free subscription to a game.
I also hope that Lifetime Subscriptions will not be offered in the C-Store for 1% of what they originally cost. I do not care if you offer the Borg character or not. If people really want to play it, put it up there.
Oddly enough, I was just talking to Rekhan, and he was just saying the same thing as you. This is an area where we can improve, and will.
I think, more importantly, it should be more clearly stated whether or not the bonus items will be exclusive in perpetuity or not. You may not get as many CO Lifetime subs from die-hard trekkies, but you'll have a great deal less ill-will (and satisfied customers) in the long run, to use that example.
One of the major gripes the CO lifetimers have is that the words "unique and exclusive" were tied to the Mirror uniforms, which means that (despite intent and fine print) some people did pay $200 for the uniforms, becuase it's the uniforms they truly wanted, and were under the implicit understanding that this was the only venue to ever aquire them.
Yep this was about the amount of Mock Outrage I expected. :rolleyes:
Anyway I'm glad Cryptic added these items, I was under the impression that they were going to be added all along..of course I actually approach such things with a modicum of common sense.
Lets have us something ingame wise. and item/ship something cool and kept totally EXCLUSIVE FOREVER!
So, this really isn't about some injustice, or Cryptic "tricking you." This is about you wanting to be able to say you have something that no one else can have. Perhaps you are not very familiar with MMOs. This is not the way things work.
Meh what i'm getting out of this debacle is that lifetimers are now someone you don't give a damn about, after all, you already have their money.
I keep seeing this argument crop up a lot over this issue. I'll ask you one simple question: Did you buy a lifetime subscription because of the little bonuses or because of the inherent perks that comes with a lifetime subscription?
Just curious because as far as I know, you pre-launch lifers still exclusively have some perks even us post-launch lifers don't (Liberated Borg captain for one).
What this whole debate boils down to is a group of people, not all, but a significant number want something to set themselves apart from the rest of the players. They use words like, "We were lied to" and " We were tricked" and trust etc. Yet, the real point is they lost what set them apart and made them feel all special.
To the group of people. To bad, so sad. You no longer have your special fluffy stuff. Guess what, neither do I. I don't care because I didn't want that stuff to feel special or to set myself apart from others. Not to mention you had all weekend to make your opinion known so now you really don't have a right to complain. Should have done that before they were put on the c-store.
For those that wants Cryptic to compensate them. I say you don't deserve anything!
One of the major gripes the CO lifetimers have is that the words "unique and exclusive" were tied to the Mirror uniforms, which means that (despite intent and fine print) some people did pay $200 for the uniforms, becuase it's the uniforms they truly wanted, and were under the implicit understanding that this was the only venue to ever aquire them.
I agree. However, the key words here are "implicit understanding," i.e. they read what they most wanted into two commonly used marketing terms.
In what way is a company responsible for meeting the demands of the delusional?
What this whole debate boils down to is a group of people, not all, but a significant number want something to set themselves apart from the rest of the players. They use words like, "We were lied to" and " We were tricked" and trust etc. Yet, the real point is they lost what set them apart and made them feel all special.
To the group of people. To bad, so sad. You no longer have your special fluffy stuff. Guess what, neither do I. I don't care because I didn't want that stuff to feel special or to set myself apart from others. Not to mention you had all weekend to make your opinion known so now you really don't have a right to complain. Should have done that before they were put on the c-store.
For those that wants Cryptic to compensate them. I say you don't deserve anything!
I keep seeing this argument crop up a lot over this issue. I'll ask you one simple question: Did you buy a lifetime subscription because of the little bonuses or because of the inherent perks that comes with a lifetime subscription?
Just curious because as far as I know, you pre-launch lifers still exclusively have some perks even us post-launch lifers don't (Liberated Borg captain for one).
The only reason I bought the CO LTS sub was the MU unis. Did I think CO was going to be a good game? Yes, and the mirror unis put me over the top about buying the LTS. Unfortunately CO sucked. I would have played my free 30 days and never gone back.
What this whole debate boils down to is a group of people, not all, but a significant number want something to set themselves apart from the rest of the players. They use words like, "We were lied to" and " We were tricked" and trust etc. Yet, the real point is they lost what set them apart and made them feel all special.
To the group of people. To bad, so sad. You no longer have your special fluffy stuff. Guess what, neither do I. I don't care because I didn't want that stuff to feel special or to set myself apart from others. Not to mention you had all weekend to make your opinion known so now you really don't have a right to complain. Should have done that before they were put on the c-store.
For those that wants Cryptic to compensate them. I say you don't deserve anything!
Well put, as usual. Won't change a thing, though.:(
No, we had the super duper just for us mirror unis. Now we have jack squat.
If you're a CO Lifer than you also have all the benefits of being a CO Lifer on Champions Online.
Retro Future Costume Set (CO)
Art Deco Costume Set (CO)
Club Caprice VIP Lounge Access w/ associated benefits (CO)
In-game/Forum Title "Vanguard"
In-game Chat Channel
Front of Queue Support
Vanguard Costume Piece Symbol
You also get the Mirror Universe Uniforms for Star Trek Online Free, and you received a guaranteed slot into the STO Beta. Plus, you never have to pay another subscription fee to Champions Online.
The word I highlighted above seems a little odd here. If you did in fact receive alot of feedback(of the types you mentioned above) about this issue, why was it just a feeling rather than knowing?
Again, I agree with this decision, just not all the corporate speak. Clearly this brings more money into the game and that is a good thing; just say that.
Anything involving personal opinions (or feedback) is subjective. Remember Loops/Rolls vs. Tall Ship pre-beta? It's a matter of opinion. I love the tall ship style of space combat we have in STO, but how many people were upset when we announced we wouldn't allow you to do loops and barrel rolls? Would STO be a better game today if you could do a Split S in your Galaxy Class or Negh'Var? I personally don't think so, and plenty of others agree with me on that. But for some people, they believe that yes, it would.
There's a large number of people who are very happy with these additions to the C-store. There's also a very vocal group of people who are not happy with them.
I can say based on several different factors that I "know" this was the right decision. It doesn't change the way you, or anyone else "feels" about it though. In this case, no one is wrong, so I say that we feel this way, so I don't make anyone think I'm telling them they're wrong.
You are not wrong for supporting the changes.
JacobFlowers is not wrong for being against the changes. (That yellow font on the other hand... I jest Jacob, no offense meant. )
If you're a CO Lifer than you also have all the benefits of being a CO Lifer on Champions Online.
Retro Future Costume Set (CO)
Art Deco Costume Set (CO)
Club Caprice VIP Lounge Access w/ associated benefits (CO)
In-game/Forum Title "Vanguard"
In-game Chat Channel
Front of Queue Support
Vanguard Costume Piece Symbol
You also get the Mirror Universe Uniforms for Star Trek Online Free, and you received a guaranteed slot into the STO Beta. Plus, you never have to pay another subscription fee to Champions Online.
Anything involving personal opinions (or feedback) is subjective. Remember Loops/Rolls vs. Tall Ship pre-beta? It's a matter of opinion. I love the tall ship style of space combat we have in STO, but how many people were upset when we announced we wouldn't allow you to do loops and barrel rolls? Would STO be a better game today if you could do a Split S in your Galaxy Class or Negh'Var? I personally don't think so, and plenty of others agree with me on that. But for some people, they believe that yes, it would.
There's a large number of people who are very happy with these additions to the C-store. There's also a very vocal group of people who are not happy with them.
I can say based on several different factors that I "know" this was the right decision. It doesn't change the way you, or anyone else "feels" about it though. In this case, no one is wrong, so I say that we feel this way, so I don't make anyone think I'm telling them they're wrong.
You are not wrong for supporting the changes.
JacobFlowers is not wrong for being against the changes. (That yellow font on the other hand... I jest Jacob, no offense meant. )
Thanks,
Stormshade
I feel sorry for you Stormy. Having to deal with this mess. I know this is part of your job but still it is never fun to make people unhappy. No matter the reason. Just thought I would share that with you.
The logical conclusion of this is: no exclusive offers, ever. Since exclusive offers are (either initially or eventually) going to be held by a minority of players, then the majority of players will *always* be in favor of removing their exclusive status.
So what you've said is: nothing is exclusive. Anything marketed as exclusive is deceptive advertising.
Until you realize that exclusive isn't defined by time its definition... seems logical to assume to realize time exclusiveness is but one small segment of what exclusive can potentially entail.
Give me a break...all you guys looked at was the $$$$ like you guys always do.
As opposed to businesses that don't? Or ignoring the customers that wanted the items but didn't want to purchase a lifetime subscription or extraneous box copies?
Also is there any point in us bothering to refer friends to the game? After all, those currently exclusive bonuses (Photonic Officer, Holo Tribble and Ship) will be availble in the C-Store too soon right?
If you're a CO Lifer than you also have all the benefits of being a CO Lifer on Champions Online.
Retro Future Costume Set (CO)
Art Deco Costume Set (CO)
Club Caprice VIP Lounge Access w/ associated benefits (CO)
In-game/Forum Title "Vanguard"
In-game Chat Channel
Front of Queue Support
Vanguard Costume Piece Symbol
You also get the Mirror Universe Uniforms for Star Trek Online Free, and you received a guaranteed slot into the STO Beta. Plus, you never have to pay another subscription fee to Champions Online.
Anything involving personal opinions (or feedback) is subjective. Remember Loops/Rolls vs. Tall Ship pre-beta? It's a matter of opinion. I love the tall ship style of space combat we have in STO, but how many people were upset when we announced we wouldn't allow you to do loops and barrel rolls? Would STO be a better game today if you could do a Split S in your Galaxy Class or Negh'Var? I personally don't think so, and plenty of others agree with me on that. But for some people, they believe that yes, it would.
There's a large number of people who are very happy with these additions to the C-store. There's also a very vocal group of people who are not happy with them.
I can say based on several different factors that I "know" this was the right decision. It doesn't change the way you, or anyone else "feels" about it though. In this case, no one is wrong, so I say that we feel this way, so I don't make anyone think I'm telling them they're wrong.
You are not wrong for supporting the changes.
JacobFlowers is not wrong for being against the changes. (That yellow font on the other hand... I jest Jacob, no offense meant. )
Thanks,
Stormshade
I still see a lot of damage control and no actual action. CO sucks. CO sucked BAD when it launched and Cryptic used the mirror unis to drive sales, knowing STO has a large number of hardcore fans. You misled us, the jobbed us for $3/50 in the c-store, and didnt even have the common courtesy to own up to it.
I can say based on several different factors that I "know" this was the right decision. It doesn't change the way you, or anyone else "feels" about it though. In this case, no one is wrong, so I say that we feel this way, so I don't make anyone think I'm telling them they're wrong.
Oh, I know and agree that "right" and "wrong" are subjective, but that wasnt really what I was asking about. The quote I was actually replying to was:
In this case, we felt that the players who wanted us to move in this direction was much greater than the number of people who would be upset.
That statement isnt talking about whether it was the RIGHT decision, it was talking about how one group simply outnumbered another group. And that statement was made after you just discussed all the various ways you guys gather data. So my question was if you guys have received so much feedback that says people want this, why was it just a "feeling" that more people wanted this than didnt. Again, I'm not talking about whether it was a "right" or "wrong" decision, simply the numbers of how many wanted it vs how many didnt.
I guess the most direct way to ask this is did you guys actually have numbers that you based this on, or was it just a guess?
I still see a lot of damage control and no actual action. CO sucks. CO sucked BAD when it launched and Cryptic used the mirror unis to drive sales, knowing STO has a large number of hardcore fans. You misled us, the jobbed us for $3/50 in the c-store, and didnt even have the common courtesy to own up to it.
They didn't mislead you - you just have lower consumer literacy than they expected. The offer was for a lifetime to Champions. As perks, it listed several items but those were just extra perks.
The intrinsic value of the lifetime subscription was a discount for playtime over the lifecycle of the game. If you chose to value the extras more than the actual product in this case, you're far outside the normal buying practices of the average consumer. Take responsibility for your own mistakes instead of deferring it to others.
At what point did they say those items would never wind up in the game?
If the items were unlockables for completing content, would you be as angry?
I still see a lot of damage control and no actual action. CO sucks. CO sucked BAD when it launched and Cryptic used the mirror unis to drive sales, knowing STO has a large number of hardcore fans. You misled us, the jobbed us for $3/50 in the c-store, and didnt even have the common courtesy to own up to it.
They didn't TRIBBLE you over. They didn't "job" you. If anyone did, it was yourself. The truth is, you did it to yourself. You can't lay the blame on Cryptic. YOU made the decision to purchase the COLTS. YOU paid the money, no one forced you to. Now, you want someone else to take responsibility for something you did.
Hey stormshade can we get an official response on wether or not cryptic will compensate any of us or is this a too bad thats how it is kinda thing?
I understand how you feel but honestly I think there are too many "I lost my special cookie cause Cryptic is a meany" to give out compensation. So, in effect I really hope they don't.
Also is there any point in us bothering to refer friends to the game? After all, those currently exclusive bonuses (Photonic Officer, Holo Tribble and Ship) will be availble in the C-Store too soon right? Becuase if they arent I would want to know why the exclusives offered by those who funded your initial game design outlay (i.e. CO lifers who can no longer pay you money) were justified in being given away!
Sure there is. Do you enjoy playing Star Trek Online? Would you enjoy playing it with your friends? Then consider referring them.
If you do, the real real reward is not some in-game bonus item that we offer you. It's the time you get to spend sharing your hobby with your friend. That's why you should use the referral program, not because you want some in-game perk, but because you want to spend more time with your friend.
If any of those items ever do make it to the C-store, then you would still be able to earn them for free, rather than paying real money for them, using the referral program.
I agree. However, the key words here are "implicit understanding," i.e. they read what they most wanted into two commonly used marketing terms.
In what way is a company responsible for meeting the demands of the delusional?
I'd say a marketing department should make some effort to make the details of their offers as above-board and specific as possible; We shouldn't need lawyers on retainer to really know what's going on.
In other words, people made assumptions based on the wording of the offer. Offers should be written in such language that the customer shouldn't have to make guesses or assumptions due to vauge or confusing language.
And, of course, Cryptic should then stand behind their offers. As well as put more thought into what their offering; If the CO incentive was something like the Red Matter capacitor rather than a well-known and desired canon aspect of the Star Trek IP, I doubt we'd have as many folks being irate over the matter (same goes for the Galaxy-X and the Referral scam).
Well I agree that I can't see a way around that it isn't really nice that they put lots of "exclusive" perks up for sale now on the C-store I have to say it wouldn't change if I ever would or wouldn't buy a pre-order, since you don't pay any extra for a pre=order. You just buy it ahead of time, you know before it comes out.
As to the lifetime the biggest perk is arguably the value IF you play enough that you do save money over having done monthly or something.
Should they have put everything out onto the C-store? Probably not so soon after launch at least, maybe waited at least a year.
So really I'd say to take away from this don't ever buy multiple pre-orders from Cryptic again. Just buy one.
They didn't mislead you - you just have lower consumer literacy than they expected. The offer was for a lifetime to Champions. As perks, it listed several items but those were just extra perks.
The intrinsic value of the lifetime subscription was a discount for playtime over the lifecycle of the game. If you chose to value the extras more than the actual product in this case, you're far outside the normal buying practices of the average consumer. Take responsibility for your own mistakes instead of deferring it to others.
At what point did they say those items would never wind up in the game?
If the items were unlockables for completing content, would you be as angry?
The specifically listed them and unique and exclusive. That sounds pretty straight forward to me.
The fact that we only got them a month ago adds insult to injury.
Sure there is. Do you enjoy playing Star Trek Online? Would you enjoy playing it with your friends? Then consider referring them.
If you do, the real real reward is not some in-game bonus item that we offer you. It's the time you get to spend sharing your hobby with your friend. That's why you should use the referral program, not because you want some in-game perk, but because you want to spend more time with your friend.
If any of those items ever do make it to the C-store, then you would still be able to earn them for free, rather than paying real money for them, using the referral program.
Thanks,
Stormshade
I love what you're trying to do here but you are bringing common sense to an irrational argument. Don't get me wrong, I agree with what you are saying 100 percent I just think you're walking 5 miles up hill in the snow.
Well, since all that stuff is now on the C-store. Cryptic can consider my 100 bucks spent on 2 extra copies of the game a "gift". Now use my money, and use it well.
Well I agree that I can't see a way around that it isn't really nice that they put lots of "exclusive" perks up for sale now on the C-store I have to say it wouldn't change if I ever would or wouldn't buy a pre-order, since you don't pay any extra for a pre=order. You just buy it ahead of time, you know before it comes out.
As to the lifetime the biggest perk is arguably the value IF you play enough that you do save money over having done monthly or something.
Should they have put everything out onto the C-store? Probably not so soon after launch at least, maybe waited at least a year.
So really I'd say to take away from this don't ever buy multiple pre-orders from Cryptic again. Just buy one.
How can you say we didnt pay extra for the items if thats the case why was one version 60 another 80 and another 40?
Comments
In a nutshell, the above is the situation with one caveat - because marketing (in any company) is expected to deceive potential consumers about the realities of its company's products, that makes it okay.:rolleyes:
Since previously exclusive items are now going to be available in the c-store, anything that is ever described as a bonus or exclusive can at any time also be placed in the c-store at Cryptic's discretion. No statement to the contrary is valid now since previous statements have been reinterpreted. The $2.00 lifetime sub is still possible, the Galaxy-X, the Blue names on the forums, because only at this point in time is it not going to happen.
I still retain faith in the Devs, they have been uncommonly upfront about what they intend and are hoping/planning to do. That to me is worth a thousand marketing drones. Just remember, when you refer anyone to this game, to do your part and ensure you let them know not to trust any exclusive or bonus offers that may be made. Customers like saving money so informing them that waiting and paying the minimum amount for their sub will mean they can pick and choose later what they would like from the 'bonus' and 'exclusive' items at greatly reduced cost to them.
That's hyperbolic - the comparisons between STO's development choices and SWG's are tenuous at best.
No, there is no point in referring friends to play. What use is a friend if you can't get anything out of it?
Besides, they'd only end up suing you for compensation.
I think, more importantly, it should be more clearly stated whether or not the bonus items will be exclusive in perpetuity or not. You may not get as many CO Lifetime subs from die-hard trekkies, but you'll have a great deal less ill-will (and satisfied customers) in the long run, to use that example.
One of the major gripes the CO lifetimers have is that the words "unique and exclusive" were tied to the Mirror uniforms, which means that (despite intent and fine print) some people did pay $200 for the uniforms, becuase it's the uniforms they truly wanted, and were under the implicit understanding that this was the only venue to ever aquire them.
Anyway I'm glad Cryptic added these items, I was under the impression that they were going to be added all along..of course I actually approach such things with a modicum of common sense.
So, this really isn't about some injustice, or Cryptic "tricking you." This is about you wanting to be able to say you have something that no one else can have. Perhaps you are not very familiar with MMOs. This is not the way things work.
I keep seeing this argument crop up a lot over this issue. I'll ask you one simple question: Did you buy a lifetime subscription because of the little bonuses or because of the inherent perks that comes with a lifetime subscription?
Just curious because as far as I know, you pre-launch lifers still exclusively have some perks even us post-launch lifers don't (Liberated Borg captain for one).
To the group of people. To bad, so sad. You no longer have your special fluffy stuff. Guess what, neither do I. I don't care because I didn't want that stuff to feel special or to set myself apart from others. Not to mention you had all weekend to make your opinion known so now you really don't have a right to complain. Should have done that before they were put on the c-store.
For those that wants Cryptic to compensate them. I say you don't deserve anything!
I agree. However, the key words here are "implicit understanding," i.e. they read what they most wanted into two commonly used marketing terms.
In what way is a company responsible for meeting the demands of the delusional?
I agree with you, fully!!
The only reason I bought the CO LTS sub was the MU unis. Did I think CO was going to be a good game? Yes, and the mirror unis put me over the top about buying the LTS. Unfortunately CO sucked. I would have played my free 30 days and never gone back.
Well put, as usual. Won't change a thing, though.:(
If you're a CO Lifer than you also have all the benefits of being a CO Lifer on Champions Online.
You also get the Mirror Universe Uniforms for Star Trek Online Free, and you received a guaranteed slot into the STO Beta. Plus, you never have to pay another subscription fee to Champions Online.
Anything involving personal opinions (or feedback) is subjective. Remember Loops/Rolls vs. Tall Ship pre-beta? It's a matter of opinion. I love the tall ship style of space combat we have in STO, but how many people were upset when we announced we wouldn't allow you to do loops and barrel rolls? Would STO be a better game today if you could do a Split S in your Galaxy Class or Negh'Var? I personally don't think so, and plenty of others agree with me on that. But for some people, they believe that yes, it would.
There's a large number of people who are very happy with these additions to the C-store. There's also a very vocal group of people who are not happy with them.
I can say based on several different factors that I "know" this was the right decision. It doesn't change the way you, or anyone else "feels" about it though. In this case, no one is wrong, so I say that we feel this way, so I don't make anyone think I'm telling them they're wrong.
You are not wrong for supporting the changes.
JacobFlowers is not wrong for being against the changes. (That yellow font on the other hand... I jest Jacob, no offense meant.
Thanks,
Stormshade
I feel sorry for you Stormy. Having to deal with this mess. I know this is part of your job but still it is never fun to make people unhappy. No matter the reason. Just thought I would share that with you.
I still see a lot of damage control and no actual action. CO sucks. CO sucked BAD when it launched and Cryptic used the mirror unis to drive sales, knowing STO has a large number of hardcore fans. You misled us, the jobbed us for $3/50 in the c-store, and didnt even have the common courtesy to own up to it.
Oh, I know and agree that "right" and "wrong" are subjective, but that wasnt really what I was asking about. The quote I was actually replying to was:
In this case, we felt that the players who wanted us to move in this direction was much greater than the number of people who would be upset.
That statement isnt talking about whether it was the RIGHT decision, it was talking about how one group simply outnumbered another group. And that statement was made after you just discussed all the various ways you guys gather data. So my question was if you guys have received so much feedback that says people want this, why was it just a "feeling" that more people wanted this than didnt. Again, I'm not talking about whether it was a "right" or "wrong" decision, simply the numbers of how many wanted it vs how many didnt.
I guess the most direct way to ask this is did you guys actually have numbers that you based this on, or was it just a guess?
The intrinsic value of the lifetime subscription was a discount for playtime over the lifecycle of the game. If you chose to value the extras more than the actual product in this case, you're far outside the normal buying practices of the average consumer. Take responsibility for your own mistakes instead of deferring it to others.
At what point did they say those items would never wind up in the game?
If the items were unlockables for completing content, would you be as angry?
They didn't TRIBBLE you over. They didn't "job" you. If anyone did, it was yourself. The truth is, you did it to yourself. You can't lay the blame on Cryptic. YOU made the decision to purchase the COLTS. YOU paid the money, no one forced you to. Now, you want someone else to take responsibility for something you did.
I understand how you feel but honestly I think there are too many "I lost my special cookie cause Cryptic is a meany" to give out compensation. So, in effect I really hope they don't.
Sure there is. Do you enjoy playing Star Trek Online? Would you enjoy playing it with your friends? Then consider referring them.
If you do, the real real reward is not some in-game bonus item that we offer you. It's the time you get to spend sharing your hobby with your friend. That's why you should use the referral program, not because you want some in-game perk, but because you want to spend more time with your friend.
If any of those items ever do make it to the C-store, then you would still be able to earn them for free, rather than paying real money for them, using the referral program.
Thanks,
Stormshade
I'd say a marketing department should make some effort to make the details of their offers as above-board and specific as possible; We shouldn't need lawyers on retainer to really know what's going on.
In other words, people made assumptions based on the wording of the offer. Offers should be written in such language that the customer shouldn't have to make guesses or assumptions due to vauge or confusing language.
And, of course, Cryptic should then stand behind their offers. As well as put more thought into what their offering; If the CO incentive was something like the Red Matter capacitor rather than a well-known and desired canon aspect of the Star Trek IP, I doubt we'd have as many folks being irate over the matter (same goes for the Galaxy-X and the Referral scam).
As to the lifetime the biggest perk is arguably the value IF you play enough that you do save money over having done monthly or something.
Should they have put everything out onto the C-store? Probably not so soon after launch at least, maybe waited at least a year.
So really I'd say to take away from this don't ever buy multiple pre-orders from Cryptic again. Just buy one.
The specifically listed them and unique and exclusive. That sounds pretty straight forward to me.
The fact that we only got them a month ago adds insult to injury.
I love what you're trying to do here but you are bringing common sense to an irrational argument. Don't get me wrong, I agree with what you are saying 100 percent I just think you're walking 5 miles up hill in the snow.
Exclusive means "Limited time" What you got was exclusive... for a time. You got what you paid for.
How can you say we didnt pay extra for the items if thats the case why was one version 60 another 80 and another 40?