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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Map transfers to TF's - Server time out

jhemi316jhemi316 Member Posts: 8 Arc User
edited August 2023 in Windows and General: PC, Network, and Other Technical Issues
Any suggestions how I might be able to improve the connection? There will be days I have no issues and days where I will "time out" while transferring into Task Forces map and have to log back in. With the speed some of these TF's complete, sometimes the mission is almost over when I get back in! I have had this issue playing STO since starting around 9-10 yrs ago(?). I take hiatuses from the game every several months. But this problem is consistent through 3 different pc's of mine over time. It is also the only online game that I play that has this had this issue on any of them. I mostly play via cable connection and not wi-fi (but I do play wi-fi when I am away on my laptop, which is not much). I do not know if it is on my end or yours, but I would welcome any assistance...just keep in mind, "I am a gamer, not technician!" (in my McCoy voice). lol

Thanks! :smile:
Post edited by baddmoonrizin on
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Comments

  • eazzieeazzie Member Posts: 4,222 Arc User
    The issue has affected players over the years. There could be instances where (like you said) have no issues and then constantly get issues. It all boils down to the connection to the server whether it be your end or cryptics. Always try clearing out your cache as often as possible.

    @baddmoonrizin @darkbladejk @rattler2 can you move this thread to pc network and other tech
  • baddmoonrizinbaddmoonrizin Member Posts: 10,865 Community Moderator
    /moved
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  • jhemi316jhemi316 Member Posts: 8 Arc User
    eazzie wrote: »
    The issue has affected players over the years. There could be instances where (like you said) have no issues and then constantly get issues. It all boils down to the connection to the server whether it be your end or cryptics. Always try clearing out your cache as often as possible.

    @baddmoonrizin @darkbladejk @rattler2 can you move this thread to pc network and other tech

    I will try that. Thank you.

  • mephizton2092mephizton2092 Member Posts: 110 Arc User
    Since the new launcher update, I had less issues from the constant disconnects.
    That was a full week, yesterday I had 1 disconnect, luckily just once where I had about 3 each hour (if I wanted to quest or join TFO's, sicne it happens wth map transfers only) So something they did in th epatch thursday may have effected the clean streak.
    Also lot's of people experience it: https://account.arcgames.com/en/forums/startrekonline/#/discussion/1270340/is-it-just-me-or-are-map-transfers-painful
    So it is a known issue, it is STO related, sicne no issues in any other online activiy.
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  • phoenixc#0738 phoenixc
    phoenixc#0738
         Member Posts: 5,824 Arc User
    edited September 2023
    I have had almost none of the black screen at startup things since the big launcher update, which is nice, but map transfer dumps are still about the same as they were before, with maybe a very slight improvement if at all.
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