8gb patch this morning 1.5 hours later 0 progress - game client quit unexpectedly. so yeah, i guess that last days credit for the event just went out the window. How unfortunate.
So the games been down for the whole day for some (a lot) of people, and Mike couldn't even bother to make an official post in the forum or update the launcher with a message? Just a single tweet for the mods to find and post here?
Communications still not a strong point obviously.
Hey, at least they made that one tweet! That's as good as we get when it comes to communication.
Heck, remember when they broke everyone's skills after every other patch? Happened 3 or 4 times and they never even mentioned it, or only did after the fact. So, you could argue that they are trying harder to communicate to their customers.
OH well!
It's not fixed as of now and I have the feeling it wont be before come down 7am pacific time. Why they wait so long is beyond me though.
It could be it took them this long to figure out what was wrong and how to fix it, it's not like there's just 1 or 2 lines of codes they have to look thru and if it's affecting Neverwinter as well it's not something unique to STO code either. Also as I have to keep repeating the thing that's causing the issue is rarely at most obvious location so fixing it isn't as simple people might think.
Yeah nice excuse other games the servers would have been down and they would work on it. Also I'm pretty sure they have a very good idea what the problem is.
C-Store Inc. is still looking for active members on the fed side. If you don't have a fleet feel free to contact me in game @stegi.
Same problem for me: "Unable to start game client: game quit unexpectedly." I tried a force verify and it found missing files. It then downloaded a 80GB Patch. Same problem: "Unable to start game client: game quit unexpectedly." I then tried a force verify again. This time it downloaded a 3GB Patch. Same Problem: "Unable to start game client: game quit unexpectedly." It is not looking good right now for being up before they shut the servers down for the new event. *sigh* I hope they find and fix the problem soon, and give us one more day on the Breach event. If all else fails, they could always revert the code to last working version, and delay the start of the new event a day.
Well, it is after 7AM Pacific Time now, and the server is apparently still up, while the clients are still down with the message "Unable to start game client: game quit unexpectedly." Also, the Red message bar across Launcher announcing that servers will be down for maintenance from 7-9:30 AM has been removed. Force verifying again downloads another 3GB patch, and then repeats the problem. *sigh*
So the games been down for the whole day for some (a lot) of people, and Mike couldn't even bother to make an official post in the forum or update the launcher with a message? Just a single tweet for the mods to find and post here?
Communications still not a strong point obviously.
Hey, at least they made that one tweet! That's as good as we get when it comes to communication.
Heck, remember when they broke everyone's skills after every other patch? Happened 3 or 4 times and they never even mentioned it, or only did after the fact. So, you could argue that they are trying harder to communicate to their customers.
OH well!
Note of interest however, twitter isnt the only place to post that cause not all of us will go to twitter, or even want to, so the rest of us see nothing here on the forums.
Well, it is after 7AM Pacific Time now, and the server is apparently still up, while the clients are still down with the message "Unable to start game client: game quit unexpectedly." Also, the Red message bar across Launcher announcing that servers will be down for maintenance from 7-9:30 AM has been removed. Force verifying again downloads another 3GB patch, and then repeats the problem. *sigh*
Yep same here, Red Patch Today message gone Force Verify supposedly successful, and same issue from last night and can't get client to launch - and yet they have the gall to put PC Patch Notes for today 4/6 up like there's no issues. What a Company.
Formerly known as Armsman from June 2008 to June 20, 2012 PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Note of interest however, twitter isnt the only place to post that cause not all of us will go to twitter, or even want to, so the rest of us see nothing here on the forums.
To be fair, they do also post on Facebook as well as Twitter. I totally agree though, they should definitely post here on the Forum as well!
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What's kind of weird is that like an hour ago, in game (I'm lucky enough to not be suffering this log in bug), they popped up the "maintenance in 15 minutes" message, repeating as the timer counted down, right to the "down in 1 minute"....and then nothing happened. Never went down. Perhaps they've delayed the patch to fix the issue so many of you have? Heaven forbid they post something *anywhere* to let us know what's up.
*EDIT* I see communication finally did happen, as I was typing my post. Thank you @BaddMoonRizin
Additionally, I'm going to caution everyone here to keep their collective cool. We'd hate to have to hand out warnings or bans, because people cannot be civil. Thank you.
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Ok, so I just started STO again for like the 3rd or 4th time today and the Launcher was unexpectedly patching. After it was done I hit Engage and a window pops up Unable to start game client: client quit unexpectedly
Anybody else having the issue? Running the game through Steam atm.
Same here, a window pops up saying: 'Unable to start game client: client quit unexpectedly'
@baddmoonrizin you're 100% right about the collective keeping of "cool" and about being civil. However, on the civility matter, some people might consider that ignoring your customers or not communicating with them is not only bad customer service, but bad manners too.
Hopefully we might hear something a little more specific soon.
Hopefully they'll add another day or so in for people to finish the event who still needed a day.
It'll be fixed when they find the bug and squash it. That could take time. It certainly doesn't help to call devs names or insult their intelligence because they didn't fix it when you thought they should have. I want to get ingame as much as the next person, but I'm not gonna complain because I can't. I'll just wait and keep an eye on the forums (Hate Twitter too and don't check FB that often, so it'll be this thread likely when a mod lets us know.
Good job, mods.
Now a LTS and loving it.
Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything.
And for those asking "when", please read the posted Tweet above. The best we've got right now is "later today". If/when I see any updates, I'll let you know. Please be patient while the team works diligently to get things corrected. Thank you.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
There has been no official word on the galactic news network page regarding a fix or a time to repair as of yet, still waiting.
To be fair, to the best of my recollection, they have NEVER mentioned any type of negative news on the GNN. Your best best is checking Twitter or Facebook for status updates.
There has been no official word on the galactic news network page regarding a fix or a time to repair as of yet, still waiting.
To be fair, to the best of my recollection, they have NEVER mentioned any type of negative news on the GNN. Your best best is checking Twitter or Facebook for status updates.
Actually, I continue to update the GNN threads as well.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
What amazes me (and I've been playing various MMOs since EQ in 1999) - at this point you would think they'd just do a rollback to the last client that worked and move on from there looking at the issue but ALLOWING PC users to play in the meantime.
What? Did they fire/layoff/loose to other game companies the people who wrote and support their change control system too?
Formerly known as Armsman from June 2008 to June 20, 2012 PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Comments
Hey, at least they made that one tweet! That's as good as we get when it comes to communication.
Heck, remember when they broke everyone's skills after every other patch? Happened 3 or 4 times and they never even mentioned it, or only did after the fact. So, you could argue that they are trying harder to communicate to their customers.
OH well!
Yeah nice excuse other games the servers would have been down and they would work on it. Also I'm pretty sure they have a very good idea what the problem is.
Note of interest however, twitter isnt the only place to post that cause not all of us will go to twitter, or even want to, so the rest of us see nothing here on the forums.
Yep same here, Red Patch Today message gone Force Verify supposedly successful, and same issue from last night and can't get client to launch - and yet they have the gall to put PC Patch Notes for today 4/6 up like there's no issues. What a Company.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
To be fair, they do also post on Facebook as well as Twitter. I totally agree though, they should definitely post here on the Forum as well!
what is going on with those guys !!!! at least let us know what and , if you are doing anything to fix this mess...please
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*EDIT* I see communication finally did happen, as I was typing my post. Thank you @BaddMoonRizin
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Thank you @badmoonrizin for reposting that here!
It is just sad though that Cryptic's version of "First Contact Day" is "No Contact Day". *sigh*
Same here, a window pops up saying: 'Unable to start game client: client quit unexpectedly'
Hopefully we might hear something a little more specific soon.
When will this be solved?
unable to start game client: client quit unexpectedly
I have messaged support and i am wating on their reply, anyone know why this happens?
It'll be fixed when they find the bug and squash it. That could take time. It certainly doesn't help to call devs names or insult their intelligence because they didn't fix it when you thought they should have. I want to get ingame as much as the next person, but I'm not gonna complain because I can't. I'll just wait and keep an eye on the forums (Hate Twitter too and don't check FB that often, so it'll be this thread likely when a mod lets us know.
Good job, mods.
Patience young Padawan .....ooooopppppps wrong franchise
And for those asking "when", please read the posted Tweet above. The best we've got right now is "later today". If/when I see any updates, I'll let you know. Please be patient while the team works diligently to get things corrected. Thank you.
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To be fair, to the best of my recollection, they have NEVER mentioned any type of negative news on the GNN. Your best best is checking Twitter or Facebook for status updates.
Actually, I continue to update the GNN threads as well.
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Technical issues can crop up that are not intended. There is no "Cryptic's Version" as this was not intentional.
Nah. But what it did do was bring a broken version back from the future to cause us harm now
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What? Did they fire/layoff/loose to other game companies the people who wrote and support their change control system too?
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."