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Black Friday Mega-Ultra Sales Extravaganza

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  • sitaillyriasitaillyria Member Posts: 24 Arc User
    like a lot here, zens bought, received with bonus, cool...

    but no reward points available on the reward web site, that's really worrying !
    i've taken screens, and it's not possible to find excuses about time, just because it's written : "from NOW to...."

    even if i'm french, from NOW sounds very clear to me ! so i just hope all of us will receive what they are waiting for : their promised and advertized rewards.
  • eugenesyseugenesys Member Posts: 115 Arc User
    HMMM

    Was thinking of getting the T5 ships but it seems that the Upgrade tokens now are not included with the purchase.
    Oh well....
  • orion0029orion0029 Member Posts: 1,122 Bug Hunter
    Well, this turned out nicely. Was expecting (hoping for) 20% off, and ended up with 25% off.

    Awesome. That extra 5% discount allowed me to grab the Steamrunner bundle with my other planned purchases!

    Thanks Cryptic/PWE! :p

    (Although, the announcement was a bit confusing, could you perhaps specify "C-Store Items" in the future? For a few moments I thought only the Real monies items were on sale. Lol.)
  • chozoelder2ndchozoelder2nd Member Posts: 440 Arc User
    I was going to save my zen for the next lockbox. I thought this was going to be 20% off. Idk if I can ignore 25%.
    SP9Pu.gif
  • harlequinpixieharlequinpixie Member Posts: 172 Arc User
    An update on this. I just bought a smaller amount of zen. And got the RP points then. It still has not counted the big purchase. Which is unsettling, as by rights I should have 6000 rp at the moment.

    This don't look good for any of us that bought zen earlier.
  • kal36kal36 Member Posts: 45 Arc User
    The page where your suppose to claim your rewards is not working, bought $50 worth of Zen and that's it not special rewards:(
  • officerbatman81officerbatman81 Member Posts: 2,761 Arc User
    Had they had the 50% off packs in the cstore i would have qualified for the free regent, if the points thing was working of course. But i bought it anyway on the side.
  • panzergreypanzergrey Member Posts: 8 Arc User
    Not too happy about this either.. Dropped $200 after the announcement this morning, have my Zen, but no reward points.
  • captainchaos66captainchaos66 Member Posts: 409 Arc User
    So the points is something I've never seen before.. it says T5 Regent for 10,000 points,, but what if I already HAVE the T5 Regent? Do the points HAVE to be spent on the ship? I guess I will attempt to find this out...
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  • thestargazethestargaze Member Posts: 1,020 Arc User
    Sadly I don't have arc. Mac player still...
  • angrybobhangrybobh Member Posts: 420 Arc User
    So, again, it says bonus zen for purchases through steam and this is NOT true. I threw 50 bucks at them (because KDF and ROM sci ships) and got 5000 zen. I don't care about the reward points but I didn't get those either.
  • lsegnlsegn Member Posts: 594 Arc User
    For those who are curious my math indicates that buying $100 worth of zen vs buying say the temporal pack at 50% off and then $30 of zen is the superior option but only if you get the reward points for the free ship.

    So if you just want one of the packs it's a great deal but if you have a longer shopping list like me your better off buying bulk zen.
  • wraithmeisterwraithmeister Member Posts: 397 Arc User
    edited November 2016
    Can anyone confirm if the bonus points are working yet?
    Also, if anyone choose the holo Leeta BOFF with points, can you confirm if it is an account unlock or just for one character?

    Thx for all those who chose to test out the system and get the kinks out before I buy my zen...I'm holding off till tomorrow and hoping its all fixed by then.
  • cuchulainn74cuchulainn74 Member Posts: 831 Arc User
    Can anyone confirm if the bonus points are working yet?
    Also, if anyone choose the holo Leeta BOFF with points, can you confirm if it is an account unlock or just for one character?

    Thx for all those who chose to be test out the system and get the kinks out before I buy my zen...I'm holding off till tomorrow and hoping its all fixed by then.

    I can confirm that after my Zen purchase via the website I was able to see my rewards points on the appropriate page. And the packages for which I have enough points show an active claim button. I haven't claimed anything yet, partly because I already have Mirror Leeta and don't want to waste points if that's the reward.
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  • rickpaaarickpaaa Member Posts: 637 Arc User
    edited November 2016
    I spent $100.00 this morning for Zen, but as I check now, (5:50pm CST) still zero rewards.

    I purchased when prompted by ARC, purchased through ARC, and paid for with Pay Pal. This was before noon Pacific, but was done after it was promoted on the ARC page. It is not my responsibility to know that when something is promised now, that it is not promised now.
    giphy.gif
    Member since December 2009


  • cuchulainn74cuchulainn74 Member Posts: 831 Arc User
    Gah, this is really nuts. Here's what mine looks like. I'm not just messing with anybody.
    RMh0DHf.jpg

    Just logged into the website with my ARC account and went to https://www.arcgames.com/en/games/star-trek-online/rewards
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  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    edited November 2016
    FWIW, it worked as intended for me. I used the linked charge page:
    gnCCb31.png
    I clicked the gold CHARGE PAGE hyperlink.

    after making the purchase I went to the link in some of the thread replies:
    http://www.arcgames.com/en/games/star-trek-online/rewards
    I got to this page:
    leeta2_zpsb2u58qjr.jpg

    Select the correct tier. (In this case I got Leeta)

    leeta3_zpsjfujijpm.jpg

    after you confirm the purchase it goes into the promo tab.
    leeta4_zpsu4aw8lmk.jpg

    FYI Leeta's stats:
    leeta1_zpspttsjdyg.jpg

    she is intell spect tac, and you have to choose between dabo and admiral. stats are identical.
    you CAN dismiss and reclaim, but I do not know if that will be the case after the event.

    sig.jpg
  • shurato2099shurato2099 Member Posts: 588 Arc User
    edited November 2016
    Gah, this is really nuts. Here's what mine looks like. I'm not just messing with anybody.
    RMh0DHf.jpg

    Just logged into the website with my ARC account and went to https://www.arcgames.com/en/games/star-trek-online/rewards

    Mine should look about like that based on today's purchases ... but it still shows a zero balance. I got the bonus Zen just fine, waited for the other sales to activate ... it's just the RP points that didn't work.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    FWIW, it worked as intended for me. I used the linked charge page:
    gnCCb31.png
    I clicked the gold CHARGE PAGE hyperlink.

    after making the purchase I went to the link in some of the thread replies:
    http://www.arcgames.com/en/games/star-trek-online/rewards
    I got to this page:
    leeta2_zpsb2u58qjr.jpg

    Select the correct tier. (In this case I got Leeta)

    leeta3_zpsjfujijpm.jpg

    after you confirm the purchase it goes into the promo tab.
    leeta4_zpsu4aw8lmk.jpg

    FYI Leeta's stats:
    leeta1_zpspttsjdyg.jpg

    she is intell spect tac, and you have to choose between dabo and admiral. stats are identical.
    you CAN dismiss and reclaim, but I do not know if that will be the case after the event.

    can you claim on differnet toon? or is it as stated "for one character in your account!"?

    Cause if I spend $200 and all I get is a free T6 fed ship for 1 character... not worth it.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    as for steam... I think it's just copy and paste from back when you can buy sto packs from steam... steam still has a sto page but you cant buy anything from it last I checked.
  • redbaron1918redbaron1918 Member Posts: 7 Arc User
    edited November 2016
    Somebody asked if Hestia was an account unlock. Yes it is, got her on two alts.

    EDIT: Leeta also
    The following features are associated with your account:
    •Champions Online | •Star Trek Online | •Star Trek Online - Alienware Promotion with 10 Days | •Star Trek Online - Collector's Edition
    •Star Trek Online - Digital Deluxe | •Star Trek Online - Gold Edition | •Star Trek Online Public Test Shard | •Startrek Online Lifetime Subscription
  • tigerariestigeraries Member Posts: 3,492 Arc User
    keep getting credit card errors... saying problem with credit cards. NW for $20 went thru. After unlock confirmed to be account I tried $200 on Visa and declined... checked email and yeah I got a fraud alert and I cleared it saying it was from me. Says cc is good and to try again... I try again and still declined by PW. Tried different cc and still no good. PITA
  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    tigeraries wrote: »
    FWIW, it worked as intended for me. I used the linked charge page:
    gnCCb31.png
    I clicked the gold CHARGE PAGE hyperlink.

    after making the purchase I went to the link in some of the thread replies:
    http://www.arcgames.com/en/games/star-trek-online/rewards
    I got to this page:
    leeta2_zpsb2u58qjr.jpg

    Select the correct tier. (In this case I got Leeta)

    leeta3_zpsjfujijpm.jpg

    after you confirm the purchase it goes into the promo tab.
    leeta4_zpsu4aw8lmk.jpg

    FYI Leeta's stats:
    leeta1_zpspttsjdyg.jpg

    she is intell spect tac, and you have to choose between dabo and admiral. stats are identical.
    you CAN dismiss and reclaim, but I do not know if that will be the case after the event.

    can you claim on differnet toon? or is it as stated "for one character in your account!"?

    Cause if I spend $200 and all I get is a free T6 fed ship for 1 character... not worth it.

    every toon. you have to be level 10 though and I did get it on klink and fedrom
    sig.jpg
  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    edited November 2016
    tigeraries wrote: »
    keep getting credit card errors... saying problem with credit cards. NW for $20 went thru. After unlock confirmed to be account I tried $200 on Visa and declined... checked email and yeah I got a fraud alert and I cleared it saying it was from me. Says cc is good and to try again... I try again and still declined by PW. Tried different cc and still no good. PITA

    clear the cache on your browser or use a different browser Anne did hers on Puffin on her tablet it did what you said. she did it on safari after an hour and it went thru

    to be clear on the rewards page there is nothing that indicates your balance. but I selected the tier 3 and it worked
    sig.jpg
  • superherofansuperherofan Member Posts: 342 Arc User
    I got the bonus Zen, but I still didn't get any bonus rewards to get my Holo Leeta. Super lame.
  • tahnalostahnalos Member Posts: 257 Arc User
    Re $200 promo for a free T6 Hestia. It says for one character in your account. It's not account wide? It should be.
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  • omegaher0omegaher0 Member Posts: 108 Arc User
    So is the 25% Zen for Steam users active? I am reading conflicting reports.
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  • jexsamxjexsamx Member Posts: 2,803 Arc User
    omegaher0 wrote: »
    So is the 25% Zen for Steam users active? I am reading conflicting reports.

    Eight hours after I last checked, I'm still not seeing anything to indicate it is. The only other person I've seen in this thread directly claiming to use Steam has also said they did not get their bonus Zen.

    This sale ends the 28th so they'd damn well better get somebody into the office over the weekend to straighten this mess out. One way or another I'm buying that Modern Science bundle, it's just a question of whether Cryptic will get $50 out of me or just the $25-ish I need to get enough for it...
  • officerbatman81officerbatman81 Member Posts: 2,761 Arc User
    A holo dabo leeta!?! Interesting.
    I assumed it was the Holo Mirror leeta tac. But that made another?

    Hope itll be available again through a different means.
  • thehnthehn Member Posts: 83 Arc User
    edited November 2016
    tahnalos wrote: »
    Re $200 promo for a free T6 Hestia. It says for one character in your account. It's not account wide? It should be.

    Pasted from Arc Launcher

    Tier 5 - 20000 Zen Charge Reward - 1x T6 Hestia-class Advanced Escort (Unlocks for account)
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