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Forums > Home› Support› PC Gameplay Bug Reports

Server Outage December 31st - Merged Comments Threads

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Comments

  • big68earlbig68earl Member Posts: 31 Arc User
    edited December 2014
    Thanks STO now I have to go talk and interact with my family.
  • pweadamanteuspweadamanteus Member Posts: 117 Arc User
    edited December 2014
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.
  • frojoe2000frojoe2000 Member Posts: 1 Arc User
    edited December 2014
    pweadamanteus wrote: »
    We are aware of the issue. Our network engineers are investigating/fixing it. No ETA but it could be up at anytime. When we have more info we will pass it along.

    My bad, didn't get to this. Thanks Cryptic for the update. Keep us informed?
  • captinwh0captinwh0 Member Posts: 783 Arc User
    edited December 2014
    well, im gonna watch the top gear special i recorded.

    i was going to spend some time on hear with a childhood friend. it will have to wait till he is next free:(
    nerf.jpg]
  • logans5logans5 Member Posts: 2 Arc User
    edited December 2014
    Very Impresive!!!!

    Server is down for hours. And the best of all : Has Cryptic notify the problem to the Customers?

    YES, but late.

    A shame.
  • vanyelalthorvanyelalthor Member Posts: 7 Arc User
    edited December 2014
    Normally I do not encounter login issues, that is, till today. See screen shot.

    loginissue.jpg

    . . .And yes, I checked my internet connection and I am fine, I can play my other online games but not STO.
  • dcgregg1dcgregg1 Member Posts: 0 Arc User
    edited December 2014
    panthro2 wrote: »
    Wheres this posted?

    http://sto-forum.perfectworld.com/showthread.php?t=1339231&page=21

    Sixth from bottom
  • ightenighten Member Posts: 181 Arc User
    edited December 2014
    I have started involuntary dancing to the nixtape on R1 .. That means I have either drunk tooo much or lost control of all bodily functions (same thing)..

    Time to call it a day and let the night win me over.. HNY everyone..
    [SIGPIC][/SIGPIC]
  • moonwater2moonwater2 Member Posts: 27 Arc User
    edited December 2014
    Same here. Was about to enter a Crystalline Entity Advanced match when red server message, server not responding. Game exe crashed. Relaunched only to get failure to connect after 5 tries. I rebooted my network and my computer to make sure it was not a problem on my side. Same result, no connection:confused:
  • he11bladehe11blade Member Posts: 98 Arc User
    edited December 2014
    Glad we just had a STABILITY patch! :eek:
    f86cqFw.png
  • darpinkdarpink Member Posts: 341 Arc User
    edited December 2014
    divvydend wrote: »
    The patchserver is still alive so something else must be happening

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 126 ms 88 ms 32 ms 89.200.132.162
    4 107 ms 110 ms 33 ms ae51.edge6.London1.Level3.net [212.113.9.53]
    5 30 ms 32 ms 65 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.1
    42]
    6 33 ms 31 ms 32 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.1
    42]
    7 32 ms 32 ms 75 ms be3043.ccr22.lon01.atlas.cogentco.com [130.117.1
    5.245]
    8 32 ms 30 ms 32 ms be2494.ccr42.lon13.atlas.cogentco.com [154.54.39
    .130]
    9 107 ms 106 ms 113 ms be2493.ccr22.bos01.atlas.cogentco.com [154.54.42
    .97]
    10 106 ms 106 ms 121 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    11 111 ms 108 ms 109 ms 38.111.40.114
    12 159 ms 153 ms 168 ms 208.95.185.41

    Trace complete.
    Intel inside, idiot outside....what the hell does all of that mean? lol
  • generalmocogeneralmoco Member Posts: 1,634
    edited December 2014
    I take it the server is still down ... havent checked... at least i manage to get my race done and get my breen carrier... :-)



    Edit: i just saw the post by adamanteus... kool much appreciated
  • flyingdieselflyingdiesel Member Posts: 21 Arc User
    edited December 2014
    pweadamanteus wrote: »
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.

    Now - that I understand. It seems datacenters in VA, ATL, CA are having issues outside of Cryptic. Not sure where your datacenters are though. Best of luck... :)
  • nemefnemef Member Posts: 25 Arc User
    edited December 2014
    nemef wrote: »
    Where did you get that information?

    Nevermind...
  • twsanfordtwsanford Member Posts: 1 Arc User
    edited December 2014
    well this sucks, got money to buy zen for a new ship so I was shopping and BAM! DC and unable to relog...maybe I shouldn't waste my cash on a game that doesn't work when I actually have the time to play. Dropped $110 at Christmas already, maybe that was a bad idea.
  • velquavelqua Member Posts: 1,220 Arc User
    edited December 2014
    pweadamanteus wrote: »
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.

    Thank you for the quick updates. Very appreciated. :)
    18662390068_f716cd60e3.jpg
  • divvydenddivvydend Member Posts: 131 Arc User
    edited December 2014
    Star Trek Online
    ‏@trekonlinegame Happy New Years Eve! Our servers are down unexpectedly & we're investigating to fix ASAP. I will post again as soon as I have an updated ETA




  • admiralghostadmiralghost Member Posts: 40 Arc User
    edited December 2014
    vanyelalthor wrote: »
    Normally I do not encounter login issues, that is, till today. See screen shot.

    loginissue.jpg

    . . .And yes, I checked my internet connection and I am fine, I can play my other online games but not STO.

    SWEET CELESTIA! Is that ARC I see on your desktop?!?! What were you thinking?!?!
    iefgpf.jpg
  • battykoda0battykoda0 Member Posts: 959 Arc User
    edited December 2014
    pweadamanteus wrote: »
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.

    Thanks! Message too short so thanks again!
    Wow. There is a new KDF Science ship. I'll be!
  • ussprometheus79ussprometheus79 Member Posts: 727 Arc User
    edited December 2014
    pweadamanteus wrote: »
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.

    Well I just managed to get in....I've spoke to soon....I know.. I know.... :D
    If you've come to the forums to complain about the AFK system, it's known to be bugged at the moment.
  • olivia211olivia211 Member Posts: 675 Arc User
    edited December 2014
    The server start celebrating the new year and had a few too many.

    Go home, server. You're drunk.
    No, I am not who you think I am. I am someone different. I am instead a banana.
  • nepsthennepsthen Member Posts: 209 Arc User
    edited December 2014
    It's not just STO. Mass disconnects when people were running Tiamet on Neverwinter. AFAIK, every single group failed that instance. It lagged horribly for me, then a short time later after I left the map, I got d/c'ed, too. Then what OP described with being unable to run the launcher happened when I quit the game.
    DxDiag64 dump 19Feb2016: http://pastebin.com/1c0pkEuw
  • shadowen14shadowen14 Member Posts: 2 Arc User
    edited December 2014
    thanks for the heads up :D
  • bst011bst011 Member Posts: 36 Arc User
    edited December 2014
    admiralghost wrote: »
    Neither. I made up my own species with a SUPER long back story. (Verbally it takes 3 hours to explain)

    II just with there was a option to add fur to the aliens (after buying Caitian or Ferassan option of couse) I prefer Tigers over Lions. Although it wouldn't be so bad if they had more options for hair styles.
  • dianqverdianqver Member Posts: 34 Arc User
    edited December 2014
    so this is how WW III starts ?
  • mecteshmectesh Member Posts: 137 Arc User
    edited December 2014
    giotariz wrote: »
    It's working, the players are being forced back to their own Universe!

    lol, nice one; +1
    Mac mini Server (mid 2011): 2GHz Intel Core i7, 8GB 1333 MHz DDR3, Intel HD Graphics 3000 512MB
    OS X El Capitan 10.11.2
  • punctuatedcolonpunctuatedcolon Member Posts: 10 Arc User
    edited December 2014
    they know and theyre on it <3
    http://co-forum.perfectworld.com/showthread.php?t=298751
  • crowley875crowley875 Member Posts: 187 Arc User
    edited December 2014
    Oh well.. I wasn't doing anything of importance in the game. Was acutally looking for a merchant where you can buy stuff for GPL. They say there's a Ferengi in Club 47 but haven't seen anything there. :o
  • demonighttdemonightt Member Posts: 0 Arc User
    edited December 2014
    Same problem can't connect to patch server
  • bemlegabemlega Member Posts: 1 Arc User
    edited December 2014
    pweadamanteus wrote: »
    Quick update, being told it is a general network issue in one of our datacenters. The network engineers are working on it. They have not given me an ETA yet other than they will give me an update soon. So I can't give an ETA to you yet.

    I love you! Would you marry me?

    Totally not used to getting info here.
This discussion has been closed.