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Assistance needed to track down loadout issues

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    colonelchenchuancolonelchenchuan Member Posts: 0 Arc User
    edited October 2014
    update to previous post....

    After messing with all it on Saturday, its was fine all day sat, sunday day, sunday night and Monday morning.

    Had to go to Delta Command to repair, exited base and logged.

    On log in tonite, it was messed up again. Loaded loadout and it was fine. Headed to Kobolai Prime and zoned to the planet. When I zoned in it was messed up again. Reloaded Loadout. Im about to beam down so we'll see if it holds.
    [SIGPIC][/SIGPIC]
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    frankdinozzofrankdinozzo Member Posts: 14 Arc User
    edited October 2014
    I just ended a Fleet Ground PVE... Guess what happened when i came back on my ship? ;D
    I don't want to go forward with history because i'm afraid to deal with a mission where ground combat and then immediatly space combat is needed! It would be awful. -.-
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    swamarianswamarian Member Posts: 1,506 Arc User
    edited October 2014
    Going to a ground map removes the Torp high Yield from my ensign tactical station for liville@swamarian. This only started happening when I moved some people around in my away team.
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    virusdancervirusdancer Member Posts: 18,687 Arc User
    edited October 2014
    Geist@virusdancer

    Viewing in Sol System (ESD orbit)...

    Row3
    1 Evasive Maneuvers 3
    2 Polarize Hull 1
    3 Modulated Chromoelectric Pulse
    4 Call Hazari Shielding Drone
    5 Deploy Aceton Assimilator
    6 Auxiliary to Structural Field 2
    7 Hazard Emitters 1
    8 Scattering Field 3
    9 Photonic Fleet 3
    0 Nimbus Pirate Distress Call

    Row2
    1 Attack Pattern Omega 1
    2 Attack Pattern Beta 1
    3 Tactical Team 1
    4 Beam Overload 2
    5 Eject Warp Plasma 3
    6 Bio-Molecular Shield Generator
    7 Science Team 2
    8 Brace for Impact 3
    9 Science Fleet 3
    0 Subpsace Field Modulator

    Row1
    1 Sensor Scan 3
    2 Subnucleonic Beam 3
    3 Torpedo High Yield 1
    4 Plasma Hyperflux
    5 Ionic Turbulence 1
    6 Refracting Tetryon Cascade
    7 Auxiliary Battery
    8 Engine Battery
    9 Red Matter Capacitor
    0 Quantum Singularity Manipulation

    Beam down to ESD. Beam back to orbit...

    Row3
    1 Evasive Maneuvers 3
    2 Polarize Hull 1
    3 Modulated Chromoelectric Pulse
    4 Call Hazari Shielding Drone
    5
    6
    7
    8 Scattering Field 3
    9 Photonic Fleet 3
    0 Nimbus Pirate Distress Call

    Row2
    1
    2 Tactical Team 1
    3
    4
    5 Plasma Hyperflux
    6
    7 Science Team 2
    8 Brace for Impact 3
    9 Science Fleet 3
    0 Subpsace Field Modulator

    Row1
    1 Sensor Scan 3
    2 Subnucleonic Beam 3
    3
    4 Refracting Tetryon Cascade
    5
    6 Bio-Molecular Shield Generator
    7 Auxiliary Battery
    8 Engine Battery
    9 Red Matter Capacitor
    0 Quantum Singularity Manipulation

    EVERY SINGLE TIME. The above happens any time I go to a Ground Zone...any time - every time. It only happens randomly when going from Sector Space to a Mission Instance (Space, it always happens going to Ground)...but it happens every time I go to Ground and back to Normal Space. Doesn't matter if it's ESD, if I'm over in the Dyson Sphere, anywhere....

    I don't use Loadouts, mind you...this is just happening all by itself...and you wanted something that happens every time.
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    umaekoumaeko Member Posts: 748 Arc User
    edited October 2014
    mhae@zoberraz

    I can navigate through any space zone to other space zones, and there is no problem.

    However, everytime I transition to a map where I am on the ground, or where I use a shuttle, and once I return everything in my tray 7 is gone.

    Also, I'm noticing this odd quirk where my dragging of bridge officer powers (from the bridge officer power UI, not the power menu) will have powers refusing to appear in different boxes of the power tray. For example, I could try to drag Surgical Strikes from my Boff power bar to the tray in any box of line 7, and it wouldn't work. But I'd be able to click and drag the same power to line 7 in certain boxes. It varies pretty inconsistently from dragged power to dragged power.

    Precision: any power dragged from the power menu itself applies itself to the trays without fail.
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    paxfederaticapaxfederatica Member Posts: 1,496 Arc User
    edited October 2014
    Auslin@NCC-89471

    I had my space tray mapping (not ground, and not the actual ship loadout or DOffs - just the space tray mapping) replaced with an earlier version for no apparent reason when playing each of the Borg/Undine story missions (the arc from "Where Angels Fear to Tread" through "Fluid Dynamics") yesterday. Rebuilding and saving the loadout does no good - apparently the save itself is altered too, or at least the game thinks it still matches the altered mapping.
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    colonelchenchuancolonelchenchuan Member Posts: 0 Arc User
    edited October 2014
    Update to earlier post. Finished Kobali Missions and beamed to ship. Tray was still full but it switched two of the skills that are usually blank. They changed postitions. I loaded the saved load out but it didn't change them. Im 99.99% sure that they were not saved in those positions.

    Still cant use my main ground gun BTW.
    [SIGPIC][/SIGPIC]
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    olliereportolliereport Member Posts: 721
    edited October 2014
    I should note, there's more than one thing going on here, that's apparent

    just from creating a loadout, the behavior changed, I wasn't getting device popouts (ship device items ending up back in inventory _not_ due to changing ships or gear) before the my first and only loadout is created

    it's kind of a pain, the quickbar reset thing, and by that I mean, no it not gamestopping but it makes me want to play less
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    olliereportolliereport Member Posts: 721
    edited October 2014
    it's getting more frequent as well, used to be I could go from ground to the ship and it would only happen half of the time, it's almost 100% now
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    tehbubbalootehbubbaloo Member Posts: 2,003 Arc User
    edited October 2014
    id love to help, but i fear using a loadout or switching ships and getting caught in another cycle of hell to only post in a thread i suspect is already off the radar. if i thought this was actually going to get fixed, i would. but ive been around enough to know how these things play out...
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    humblesheephumblesheep Member Posts: 423 Arc User
    edited October 2014
    Isis@humblesheep

    At the start of DR, I have had to relode the shields battery on nearly every map change, since yesterday, the power tray row 0 (and some powers in row 1 and 2) are reset about 50% of the time whenever I change maps, this happens in all sectors. I don't use loadouts.

    I tried recreating row 0 buttons in row 10, but they completly cleared as well.

    I also had all my trates removed on one occasion but don't know if that was connected.

    This is very frustrating and annoying to others who have to do without me for a while in the STFs.
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    meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    There's obviously a bunch of you still having issues with loadouts. Powers, Boffs and Doffs get changed or unslotted from the reports I'm seeing. We need your help to track this down.

    We need characters that consistently experience this issue. Not "most of the time" or "sometimes", but "all of the time" or as close thereto as possible.

    Precisely because of what you wrote here above, I avoided posting in this thread for the longest time, as you know, full-well, that these loadout issues don't occur "all of the time." Feels kinda disingenuous asking this way.

    I don't know how else to put it, but Cryptic should do their homework... upfront. Not ask for players with loadout issues that occur "all of the time," so you can quickly pop in and have a look-see. You actually need to play the game a bit, for, say, and hour or so. Transwarp to different areas, and watch your batteries get unloaded; switch loadouts, and watch 2 stations be empty; or have all (!) your space doffs seats be empty. And try from a real-world account, and not from within the Cryptic server center, with 0 lag between the server and the local test account, as *many* of these issues seems latency-related somehow.
    If you have such a character, please provide the character's name@handle, and a clear description of what exactly happens with the character, and under what circumstances this is seen.

    Like I said, you know as well as I do, that this doesn't occur "all of the time." But, best bet, go to ESD, dock; then undock, and watch your batteries removed (or slotted elsewhere). Undock at Delta Command, watch all your doffs unloaded, etc. Feel free to test Kira Shepard@meimeitoo, though.

    As it stands, I hardly dare make a trip to the Fleet starbase any more, lest my trays/loadout gets messed up again. Or try out a different ship. Even logging in can have your batteries/doffs removed. So, don't go test and tell me you didn't find any batteries slotted! (To which I will say Doh!)

    Especially with upgraded gear, loadouts have become far more important (you always want that upgraded phaser wep slotted, on every ship needing one, and not a regular one). The loadout system needs priority fixing. Honestly.
    3lsZz0w.jpg
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    windholowwindholow Member Posts: 6 Arc User
    edited October 2014
    Powers reset and A WHOLE LOT OF CRASHING GOING ON< WHY ISN'T ANYONE FIXING THIS?
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    coolheadalcoolheadal Member Posts: 1,253 Arc User
    edited October 2014
    I had added a shuttle to my FED SCI officer and now all 6 of my row skill slots are a total mess. Nothing I can do save them in the correct order or even if they could be placed in the right slots again. I've discharged the shuttle and that didn't help matters.

    So now when I want to go into a space battle I have to spend 5 mins fixing the two tray with the features I need.

    Also one of the torpedo launchers will not stay highlighted!

    This issue has to be fixed, how are we suppose to play STO if the trays for skills not saving in the right allocated slots. Disaster now!

    Location Start: Delta Q.
    Time: 12:00 Noon EST
    Where: in Borg Disconnect.
    Issue: Big Personal Tray #1 and #2
    Problem: Total Disaster when you add the Shuttle Craft for the Hodo System Mission.

    Added Shuttle Craft and now lost all allocated slots skill items in tray #1 & #2
    From reference post: http://sto-forum.perfectworld.com/showthread.php?t=1264931
    [SIGPIC][/SIGPIC]

    Time will only tell!
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    dragonsbrethrendragonsbrethren Member Posts: 1,854 Arc User
    edited October 2014
    Some people do have this occur all the time. It makes more sense to test us than spend hours trying to reproduce a bug that simply doesn't affect all loadouts.

    Here is the only one of mine having issues (that I know of):

    Tharon@dragonsbrethren.

    Load up, you should be in my Charal escort (I.G.V. Shran) in system space if that's not where I left off. In the tray, the upper right power (c0) should be Grant Diplomatic Immunity. Swap this with Rock and Roll. Beam down to a ground map. Beam back up to space. The tray should have reverted.

    When this happens any abilities you move on the bar will also switch back to their old positions and any equipped batteries (maybe other devices but untested) should come off the bar.
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    makefluxmakeflux Member Posts: 54 Arc User
    edited October 2014
    From what I've found during the Delta Rising database update the loudouts of some users were corrupted. Either they are locked to some previous layout which can't be modified, have some kind weird layout that you've never used before, or just empty.

    This also happens to people that have not used the loadouts at all, but has still corrupted there default loadout.

    Please try this temp workaround and let me know if it works. It's worked for my fleet mates and others so far.

    Step 1 - Re-setup ship the way you want, trays, boffs, etc.(Make sure to set your auto-fire prior to saving)

    Step 2 - Make sure your trays are "unlocked"

    Step 3 - Rename both/all loadout's to "Temp 1" "Temp 2" etc

    Step 4 - Save your new setup to both/all loadout's named "Temp 1" "Temp 2" etc

    Step 5 - Switch your ship and Test

    Step 6 - If successful rename and setup accordingly.
    Here are a couple pics
    http://chaoflux.com/14G/Rename.jpg
    http://chaoflux.com/14G/Save.jpg
    Have done so for Tier-5 existing, Tier-5U and Tier-6 ships. Now all working correctly.

    Let me know if successful.

    -Make
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    therealhippotherealhippo Member Posts: 37 Arc User
    edited October 2014
    makeflux wrote: »
    From what I've found during the Delta Rising database update the loudouts of some users were corrupted. Either they are locked to some previous layout which can't be modified, have some kind weird layout that you've never used before, or just empty.

    This also happens to people that have not used the loadouts at all, but has still corrupted there default loadout.

    Please try this temp workaround and let me know if it works. It's worked for my fleet mates and others so far.

    Step 1 - Re-setup ship the way you want, trays, boffs, etc.(Make sure to set your auto-fire prior to saving)

    Step 2 - Make sure your trays are "unlocked"

    Step 3 - Rename both/all loadout's to "Temp 1" "Temp 2" etc

    Step 4 - Save your new setup to both/all loadout's named "Temp 1" "Temp 2" etc

    Step 5 - Switch your ship and Test

    Step 6 - If successful rename and setup accordingly.
    Here are a couple pics
    http://chaoflux.com/14G/Rename.jpg
    http://chaoflux.com/14G/Save.jpg
    Have done so for Tier-5 existing, Tier-5U and Tier-6 ships. Now all working correctly.

    Let me know if successful.

    -Make

    Just thought I would add my 2p to this.

    I started to get items disappearing from my space skills tray when transitioning from ground to space. I'd never used the loadout system and it only started to happen when I changed a BOFF. Incidentally, the skills disappearing were the new BOFF skills.

    I've written software before, so my thoughts where the same as yours detailed above. I created two loadouts, both exactly the same, apart from one had a different console.

    I could now switch between loadouts correctly and more importantly transition from ground/space without losing skills on the skill tray.

    I would recommend people try the above method. Even if you already have loadouts, change them (Both in name and consoles), save them, change again and save again. Hopefully this will force a write to whatever database it stores the data in.
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    rmy1081rmy1081 Member Posts: 2,840 Arc User
    edited October 2014

    EVERY SINGLE TIME. The above happens any time I go to a Ground Zone...any time - every time. It only happens randomly when going from Sector Space to a Mission Instance (Space, it always happens going to Ground)...but it happens every time I go to Ground and back to Normal Space. Doesn't matter if it's ESD, if I'm over in the Dyson Sphere, anywhere....

    I don't use Loadouts, mind you...this is just happening all by itself...and you wanted something that happens every time.

    same thing happens with me. It seems to happen when I switch a ship or leave a ship (ground). Some of my characters use a loadout and some do not but leaving a ship consistently makes my loadout break.
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    meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    rmy1081 wrote: »
    same thing happens with me. It seems to happen when I switch a ship or leave a ship (ground). Some of my characters use a loadout and some do not but leaving a ship consistently makes my loadout break.

    Yesterday, at the Delta Command boff trainer (training a new sci Intel boff), suddenly the system tells me "Unable to load all items." Wut?! In what universe was I using loadouts at the time?! So, I undock, and, needless to say, all doffs unslotted, 2 empty stations, batteries gone (displaced, rather). Etc.

    A few weeks ago, when I told ppl, in General Discussion, that the loadout system on Tribble was 'horrendeously broken,' and should never be released 'as is,' ppl scoffed. Guess who was right, after all!?
    3lsZz0w.jpg
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    wilbor2wilbor2 Member Posts: 1,684 Arc User
    edited October 2014
    Still no word on a fix :(
    gs9kwcxytstg.jpg
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    frankdinozzofrankdinozzo Member Posts: 14 Arc User
    edited October 2014
    makeflux wrote: »
    From what I've found during the Delta Rising database update the loudouts of some users were corrupted. Either they are locked to some previous layout which can't be modified, have some kind weird layout that you've never used before, or just empty.

    This also happens to people that have not used the loadouts at all, but has still corrupted there default loadout.

    Please try this temp workaround and let me know if it works. It's worked for my fleet mates and others so far.

    Step 1 - Re-setup ship the way you want, trays, boffs, etc.(Make sure to set your auto-fire prior to saving)

    Step 2 - Make sure your trays are "unlocked"

    Step 3 - Rename both/all loadout's to "Temp 1" "Temp 2" etc

    Step 4 - Save your new setup to both/all loadout's named "Temp 1" "Temp 2" etc

    Step 5 - Switch your ship and Test

    Step 6 - If successful rename and setup accordingly.
    Here are a couple pics
    http://chaoflux.com/14G/Rename.jpg
    http://chaoflux.com/14G/Save.jpg
    Have done so for Tier-5 existing, Tier-5U and Tier-6 ships. Now all working correctly.

    Let me know if successful.

    -Make


    It worked! Thanks mate. But this issue must be solved anyway without these tricks! :)
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    meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2014
    makeflux wrote: »
    From what I've found during the Delta Rising database update the loudouts of some users were corrupted. Either they are locked to some previous layout which can't be modified, have some kind weird layout that you've never used before, or just empty.

    This also happens to people that have not used the loadouts at all, but has still corrupted there default loadout.

    Please try this temp workaround and let me know if it works. It's worked for my fleet mates and others so far.

    Step 1 - Re-setup ship the way you want, trays, boffs, etc.(Make sure to set your auto-fire prior to saving)

    Step 2 - Make sure your trays are "unlocked"

    Step 3 - Rename both/all loadout's to "Temp 1" "Temp 2" etc

    Step 4 - Save your new setup to both/all loadout's named "Temp 1" "Temp 2" etc

    Step 5 - Switch your ship and Test

    Step 6 - If successful rename and setup accordingly.
    Here are a couple pics
    http://chaoflux.com/14G/Rename.jpg
    http://chaoflux.com/14G/Save.jpg
    Have done so for Tier-5 existing, Tier-5U and Tier-6 ships. Now all working correctly.

    Let me know if successful.

    -Make


    Hmm, I always have my trays locked. So, if there's any truth to this -- am not in-game now -- I will personally hang a medal around your neck, tomorrow! :)
    3lsZz0w.jpg
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    frankdinozzofrankdinozzo Member Posts: 14 Arc User
    edited October 2014
    meimeitoo wrote: »
    Hmm, I always have my trays locked. So, if there's any truth to this -- am not in-game now -- I will personally hang a medal around your neck, tomorrow! :)

    I've locked my traits again after these tricks and everything keeps working!
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    jbmonroejbmonroe Member Posts: 809 Arc User
    edited October 2014
    Marielle@BlackDragon

    Fleet Avenger: Tac powers are replaced with engineering powers in tray during zone transitions or mission entry in a predictable pattern. Tetryon Cascade and Ambush Probe (name?) won't stick in Tray 4.

    It got worse after I kitted out a T6 Escort--that is, more powers moved and the pattern of distribution changed.

    What's odd is that this happened during the last major release as well.
    boldly-watched.png
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    jbmonroejbmonroe Member Posts: 809 Arc User
    edited October 2014
    The process that @MakeFlux details seems to have worked--I swapped out to my JHAS (trays messed up) and then back in to the Avenger and everything was the same. Now I need to change sectors, etc., to see if it truly sticks.
    boldly-watched.png
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    wildforge1wildforge1 Member Posts: 1 Arc User
    edited October 2014
    Anytime I switch between ground and space, my active space DOFFs are getting cleared. James@wildforge1
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    erei1erei1 Member Posts: 4,081 Arc User
    edited October 2014
    Don't know if you still need help, but here are what I can provide to help.

    I don't have any loadout on any character/ship. However, my powertray is reset to something else (always the same) pretty much everytime I beam down on ground and back in space. I didn't check if the error also happen with the character on tribble.
    I think it's reset to what it used to be before the loadout were introduced. For example, my sci ensign power is where it used to be, no matter if it changed to another skill and was moved somewhere else since then. It's like my power tray was saved before the loadout patch, and is loaded everytime I beam from ground to space.

    Anyway all the information you need, happen with my others characters, but I'm really sure about this one, and it's all the time :

    Character : Keeshkra@erei
    Ship : Kumari (andorian charal escort)
    Where : either tau dewa->New Romulus ground (not embassy) -> tau dewa, or Jenolan sphere (not DQ space)->delta command ground->sphere
    How to reproduce the bug: if I move a skill to another position in the tray, or change a BOFF and add his skills to my tray, then beam to ground and back in space, the power tray is reset back to what it was before. Every single time.
    Also, on a side note (I don't know if it's related or not), some skills can't be dragged and dropped from the officer skill tray (the one with their pictures and all near the power tray) to the power tray. I need to drag and drop them from the ability list.

    EDIT : I just made 2 loadout to try the solution presented above, but didn't go to the end (I thought you'll need the bugged character first). I'll give you a few days before trying the "fix", so you can copy the character.
    [SIGPIC][/SIGPIC]
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    eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited October 2014
    It's funny ... after telling you about my loadout issue, I leveled my Tear 6 ships for meowstery and treats. I didn't save any loadout on those new ships and all worked purrfectly. When I went back to my Undine Nicor (T5-U), I swapped weapons manually via selector and oh wonder ... my active duffs now remain all the time where they are supposed to be ... HOWEVER (and this is the funny part), my power tray is now messed up again and changes back to the meowment when I swapped ships back.

    I am tired of this, so I won't play any more space content with my main toon until this is fixed. I'll level up some other toons in the mean time, butt I won't spend any more Zen until the bug is fixed.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
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    hotelkatzhotelkatz Member Posts: 125 Arc User
    edited October 2014
    My FED character is having Loadout issues since I upgraded the Chimera and began to use it.

    My character is Deberk@hotelkatz

    The Ship is a Chimera Heavy Destroyer [T5-U]

    The reverting problems happen whenever I change something on the ships loadout, then go to a ground map, and return back into space. The loadout changes back to the loadout before I made any changes.

    I made a ticket ID if it helps any.

    Ticket ID #2,828,855
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    hotelkatzhotelkatz Member Posts: 125 Arc User
    edited October 2014
    My romulan character also suffers from Loadout issues.

    Whenever I go to a ground map from a space map, the Ship's loadout is changed back and the Duty Officers equipped for 'Active space are unequipped.

    The character is Twenty@hotelkatz

    The ship is a Ferengi D'kora Marauder [T5-U]

    The Ticket Id for this character is #2,828,869
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