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Assistance needed to track down loadout issues
crypticfrost
Member Posts: 1,479 Cryptic Developer
There's obviously a bunch of you still having issues with loadouts. Powers, Boffs and Doffs get changed or unslotted from the reports I'm seeing. We need your help to track this down.
We need characters that consistently experience this issue. Not "most of the time" or "sometimes", but "all of the time" or as close thereto as possible.
If you have such a character, please provide the character's name@handle, and a clear description of what exactly happens with the character, and under what circumstances this is seen.
For example: Enter the Sol System map, switch to <Ship Name>, set the loadout to <Loadout Name>, note the locations of the following power icons <list powers>, and now <action that causes the bug> and note that the previous power icons are now moved.
So, if you've got a character that consistently experiences these loadout issues, and are willing and able to take the time to provide a clear description of how to reproduce the bug with your character, please reply.
I understand this issue is extremely frustrating, and you may want to vent about it, but I'm asking everyone to please limit replies to this thread to the requested information only.
Thank you.
CrypticFrost
We need characters that consistently experience this issue. Not "most of the time" or "sometimes", but "all of the time" or as close thereto as possible.
If you have such a character, please provide the character's name@handle, and a clear description of what exactly happens with the character, and under what circumstances this is seen.
For example: Enter the Sol System map, switch to <Ship Name>, set the loadout to <Loadout Name>, note the locations of the following power icons <list powers>, and now <action that causes the bug> and note that the previous power icons are now moved.
So, if you've got a character that consistently experiences these loadout issues, and are willing and able to take the time to provide a clear description of how to reproduce the bug with your character, please reply.
I understand this issue is extremely frustrating, and you may want to vent about it, but I'm asking everyone to please limit replies to this thread to the requested information only.
Thank you.
CrypticFrost
STO QA Team
Post edited by crypticfrost on
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When I transition into a space combat map, either from sector space or a ground combat map, I lose my power set in slot A2 (which is Torpedo: High Yield I). My entire space active duty officer roster is also reset when this happens. Those are the only two things that it affects, the rest of my power tray is unaffected, as is my ground power tray and ground active duty officer roster. It does not occur when transferring out of a space combat map (to sector space), only when transferring in to it.
Host of the Borg Boombox, 0300 GMT on Fridays on Subspace Radio
When it happens: Enter sector space or any space queue(so far)
What it does: Replaces my Red Matter Capacitor hotkey for an Auxiliary Battery. Removes my previous Auxiliary Battery hotkey as well as my Shield Battery and Quantum Singularity Manipulation(t5 Rom rep ability) hotkeys.
Note: The configuration it sets itself to I believe to be the hotkey configuration that existed prior to the DR patch.
Helpful Tools: Dictionary.com - Logical fallacies - Random generator - Word generator - Color tool - Extra Credits - List of common English language errors - New T6 Big booty tutorial
Ship : Ar'kif Tactical Carrier Warbird Retrofit T5-U
What happens : Skills icons in trays are constantly reset when moving from sector space to space map or returning to sector space from ground map. Ship weapons remain ok, boffs are in correct stations. Ground abilities not effected.
Rayne@xraiderv1
the only time this happens is if I switch ships..and it doesnt matter what ship I switch from/to.
the worst its gotten is my entire tray is empty, and yesterday it took me well over 20 minutes to troubleshoot it into submission.
for the record..it does not matter which ship I bring out, just the act of switching ships alone is sufficient cause to trigger the bug. yesterday I ended up with an entirely blank power tray.
my currently fielded ship's power tray, ship name Xanthium, fleet avenger class.
tray powers, from left(1) to right (0)
1-BFaW-II
2-torpedo high yield III
3-torpedo spread II
4-tachyon beam II
5-energy feedback conductor(aegis space set bonus power)
6-spatial charge launcher(universal console)
7-power to forward shields
8-engineering team I
9-emergency power to shields II
0-science team 1
steps taken to troubleshoot into submission:
before following the below steps please ensure you are in sol system, any instance will do but you MUST be in the ship tactical view.
1-reset power tray to suit
2-remove random boff(user discretion which one)
3-save loadout
4-beam down to starfleet academy
5-beam up to ESD(instance doesnt matter)
6-beam up to ship
7-check tray, if fixed, congratulations you've survived a ye olde pain in the stern shields
8-if not fixed, repeat steps 1-6 until you successfully reach step 7.
thank you for considering wingnut troubleshooting guides, have a nice day and happy gaming!
1- Murphy’s Law tells us that anything that can go wrong will go wrong.
2- And anything that does go wrong will get progressively worse.
3- And if you survive the first two laws it’s time to panic.
Description: My first loadout slot seems to work fine on Dusty@Janetza. I have saved and resaved data on it and it seems its working fine. Second loadout slot saves doffs, gear, bridge officers. Power tray saving does not work at all on a second loadout slot.
Character: Queen D'ilan@Janetza
Description: Both loadout slots are saving gear, doffs, bridge officers. Power tray is not being saved on any of them.
Character: Rogue@Janetza
Description: Same as previous.
I am not changing ships on any characters. I am setting ship gear, doffs, bridge officers and power tray power locations. After I create loadout slot and saving it there. As a result it saves everything but the power tray power locations. Only Dusty@Janetza character succeeded to get first loadout slot to work somehow.
[Combat (Self)] You lose 6549 (7572) Cold from the torment of the underworld.
In-game handle @Janetza
I did have a reproducible case yesterday, but I was so annoyed that I decided to resolve the problem myself rather than wait for Cryptic to fix it. I ultimately dismissed and reclaimed my ship. See the post linked below.
http://sto-forum.perfectworld.com/showpost.php?p=19904701&postcount=8
One thing to keep in mind is that people are experiencing these problems even without using loadouts. I have never created a loadout on Holodeck, because I saw the problems on Tribble. My guess is that each ship has a hidden loadout by default, but I can't be sure without examining the source code. People are also reporting problems with the ground tray. Emergency Shield Capacitor and Integral Frequency Remodulator occasionally swap places when I leave a PvE queue mission.
Drake@drake122svk
Can replicate with 100 percent "success".
Character: Moira Tyche@frtoaster
Ship: U.S.S. Can't Quit (This ship has no saved loadouts.)
Ability: Weapons Battery
Problem: Unslots when beaming from ground to space
To reproduce the bug, follow the steps below.
1. Start in the Sol System.
2. Press P to open the powers list.
3. Scroll down until you see "Weapons Battery".
4. Drag the weapons battery icon from the powers list into the power tray.
5. Beam down to Starfleet Academy.
6. Beam back up to the Sol System.
7. Notice that the weapons battery icon is no longer in the tray. (The stack of weapons batteries is still equipped, however.)
I change a piece of ship equipment or my powers in the tray. When i change zones the new equipment is removed and back in my bank. My changes to the power tray are undone and reverted to their prior arrangement. One way to work around this is to save these new settings as a loadout. This is the only way to get them to stay. It seems to me that it keeps trying to stick to my last loaded loadout despite my changes. Then when it cant find the equipment that was previously there it leaves it blank.
EDIT: Logged in today and realized that my workaround did NOT work. The power tray reverted back to its prior configuration. Apparently nothing seems to help on this one, but at least the new equipment stayed put.
Ship: C-Store Varanus Support Vessel, non-upgraded T5, two loadouts, 'Dyson' and 'Gorn', but it happens with both.
Ability; row two, ability five, hotkey Ctrl-5, deployable Plasma Torpedo Turrets device
Problem; When transitioning from space map to space map, the ability remains slotted, but when transitioning from ground map - DS9, Dyson Joint Command, ship interior and Orias III mission map ("New Link" mission) are all confirmed as doing this - to space map, the game unslots the ability from the tray. The device remains equipped to the ship, but is no longer in row 2 slot 5 or Ctrl-5 hotkey. It also does not regisiter as an alteration to the loadout as it still will say I have the loadout equipped despite the ability's removal.
^Words that every player should keep in mind, especially whenever there's a problem with the game...
Ship: U.S.S. Montevideo - Fleet Patrol Escort (T5-U)
Ability: Aux-Batteries disappear from a8
I feel like I slotted those 20 times today in that tray. Happens mostly on map-changes, more frequently when switching from ground to space (and almost always when I filled that stack of Aux-Batteries on my ship).
If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
***EDIT: No longer reproducable. MakeFlux'es work around seems to do the trick.***
***************************************************************
Just tried this - seems pretty repeatable to me.
Geenon S'Thal@f(t)
Location: Sol System
Tray State: (Hereafter *NotUseful*)
Row1:fireworks, geckli,first contact pet, slip strim, fleet support, abandon ship, ramming, brace for impace, evasive manuevers, eng fleet
Row2:miracle worker, nadeon, eps, shuttle, trade call, delta shuttle, crystal pet, torpedo, cannon
Row3:turret, beam, beam
Row4:Subsystem Aux, Subsystem Eng, Subsystem shields, Subsystem weapons
Steps (Herafter *StepsThatDoNothing*)
Unlock Tray
Clear *NotUseful*
Setup tray to *TiredOfSlotting* (defined later)
Save as loadout 'Default'
Save as loadout 'Tykens'
Lock Tray
Tray State: (Previosly/Herafter *TiredOfSlotting*)
Row1: battery, dueterium, Tykens
Enter Star Fleet Academy
Enter Sol System
Tray State: *NotUseful*
*StepsThatDoNothing*
Tray State: *TiredOfSlotting*
Enter Star Fleet Academy
Enter Sol System
Tray State: *NotUseful*
*StepsThatDoNothing*
Tray State: *TiredOfSlotting*
Enter Star Fleet Academy
Enter Sol System
Tray State: *NotUseful*
*StepsThatDoNothing*
TrayState: *TiredOfSlotting*
Ship: U.S.S. Nova Scorpio (This ship has no saved loadouts.)
Ability: Entire power tray effected
Problem: majority of powers are unslotted, remainder are scrambled.
Occurs at EVERY transition in space. Beaming to ground, from ground, map transition, doesn't matter.
Happens when i change maps or beam from ground to ship.
Have tried to fix this by saving loadouts etc but happens every time.
I don't use the loadout system and don't have any loadouts saved, but I had an issue where my active space duty officers kept getting unslotted whenever I transitioned from any ground to space, space to ground, or ground to ground map.
Which somehow resolved itself after I:
After that I had pretty much the exact same issue with my bridge officer abilities that kept disappearing from the skill tray.
Fixed with a similar method:
I don't know if the ships or locations I used matter, but I tried to keep things constant and haven't had any issues so far transitioning from ground to space or ground to ground.
the rest of my toons have issues with not being able to load any saved loadouts the save names for teh ones i have are greyed out and never become accessible . its been this way for a while now nothing has changed . the only part of it that seems to work is the ability to select gear from the slots themselves . i would have figured that this would have been fixed and addressed for this release . its a system that has never really worked as intended .
Same issue though.
The issue seems to be directly related to the BOFF.
Changing a power in the tray then saving the loadout will not correct the issue.
Changing a BOFF assignment then saving does update the loadout.
Changing to the desired configuration with the corrected BOFF in place seems to remain after transition from ground to space.
This is just my initial findings thus far with one character.
I have encountered the equipment unslotting itself bug but that was after switching to a new ship and the issue did not persist.
Character: Shinai@MustEatBrains
ship: Revelation; T5U Tactical Escort Retrofit
I have not created different loadouts. My BOffs remain at their stations, it´s just their powers that get mixed up/removed.
I have had consistant problems with bridge officers not loading when I select a loadout, and doffs not switching when I switch ships.
I did extensive testing on tribble a couple of months back to try and isolate a cause or find a workaround to make loadouts work for me.
I focused on Bridge officers as I noticed that the game re-orders them, some times without apparent reason. The notes I linked are quite lengthy due to the number of officers I have.
I dismissed and reacquired all my ships and officers and did not have any success resolving my loadout issues.
I found that I could save and recall a loadout without issue, until I zoned. Attempting to recall a loadout arfter zoning would always result in empty bridge officer slots.
Many have suggested that there may be a connection between the failure of loadouts to recall boffs and the implementation of inactive small craft. Although loadouts did not exist when this feature was added, this is when Bridge officer slots first started to empty themselves when zoning.
It should also be noted that loadouts have never worked reliably and were never fixed for every one. In fact I don't know a single person in game who doesn't have some sort of issue with them, most people I know refuse to use them at all because they are not reliable.
The loadout issues thread has received almost 4000 views in just the last 3 months.
What was constantly happening to me last night was I would place the traits "Quantum Singularity Manipulation" and "Refracting tetryon cascade" into my quick tray. locked the tray and saved the loadout.
On exiting each mission the tray reverted to a state without the above traits.
I will try another character tonight and report back to this thread.
EDIT: I should add Elams ship is a T5U Galor.
(ah yes.. the forum doesn't let me write my name.. just look below my avatar and remove my first name [kurumi].. then you have the correct handle :rolleyes:)
Ship: Weyoun VI (T5-U Jem'Hadar Dreadnought Carrier)
I also am affected by this problem (again).. when switching from ground to space maps my power tray for this char always resets like this:
Row 7:
Attack Pattern Alpha III (Correct)
Tactical Fleet II (Correct)
Emergency Power to Weapons I (GONE)
Emergency Power to Weapons I (GONE)
Attack Pattern Omega III (GONE)
Tactical Team I (GONE)
Tactical Team I (GONE)
Attack Pattern Beta II (GONE)
Emergency Power to Shields II (GONE)
Emergency Power to Shields II (GONE)
Row 3:
Battery - Weapons and Auxiliary (Correct)
Prototype Ablative Jevonite (Correct)
Red Matter Capacitor (GONE)
Empty (Correct)
Empty (Correct)
Call Trade Frighter (GONE)
Data Recorder (GONE)
Delta Class Shuttle (Correct)
Fireworks (Correct)
Type 10 Shuttlecraft (Correct)
Row 2:
Analyze Weakness (GONE)
Antiproton Sweep (Correct)
Engines Capacitor (Correct)
Fleet Maneuver Gamma (REPLACED with Analyze Weakness)
Launch Elite Jem'Hadar Attack Ship (Correct)
Launch Elite Jem'Hadar Attack Ship (Correct)
Empty (Correct)
Bio-Molecular Shield Generator (Correct)
Quantum Singularity Manipulation (Correct)
Refracting Tetryon Cascade (Correct)
Row 1:
Correct
Note I:
This is 100% reproduceable for this character.. set up the trays as I described and then (for example) just go from sector space [Cardassia Sector] to the Dilithium Mine Holding, beam to the surface and from there return to sector space - the changes (red) always happen.
Note II:
Until yesterday, I even didn't have any loadouts created or saved and just created two today to try to solve the problem.. but no matter with or without loadouts.. the bug remained the same - so (at least for me) this doesn't seem to be "Loadout" related(, only).
Ship: Xindi Reptilian Contortix Escort
Description: Hotbars reset to a previous setup from before I had things how i wanted them. All the equipment etc stays normal but the hotbar gets messed with alot. Basically I enter a Borg alert, it gets messed around and 2 weapons also become non auto fire and i have to set them to auto fire again. This happens every time i enter an alert and almost every time i enter a new sector or mission. It hasn't effected ground missions just yet but I've only noticed the issues since i started using my Xindi ship at lvl 40 and I'm now lvl 51 and its starting to get really annoying. I've had to setup 2 layouts with 1 piece of equipment different just so i can change faster than re-slotting every skill again.
[SIGPIC][/SIGPIC]
Leonid@echatty would experience missing BOFFs when transitioning to his ship from ESD or transitioning to sector space and Lilly@echatty would experience missing items in her tray. Something like half of her BOFF abilities would be missinig from the tray, but her BOFFs would be slotted. I tried saving a loadout after someone suggested it, but I haven't had a chance to test it out yet.
After sorting my tray and saving it to loadout and locking the tray, she went down to ESD to do some Exchanging. When she beamed back up, her tray was messed up again.
It seems that all of her BOFF abilities are the ones disappearing and the abilities she has earned from leveling up (evasive maneuvers, brace for impact, etc.) stayed in the tray, albeit all were shuffled around in the tray.
Weird.
Awoken Dead
Now shaddup about the queues, it's a BUG
Since the patch, the bug has returned every single time I switch from space to ground or from ground to space. It does not matter which instances I go to or come from, it always happens. I am experiencing the loss of all active SPACE duty officers. GROUND ones remain absolutely intact, always. This is the only issue I'm experiencing. The power tray is okay. I did have to respec my captain after today's maintenance though for some odd reason. Does that have a coincidence?
Thanks in advance for tracking this issue down as quickly as possible.
~ Eris The Vorta
Original Join Date: January 30th, 2010
However, I found the solution was to re-claim the ship, get myself in a different ship and then change back to the Faehet Intel Warbird. So far, so good. Incidentaly, this is pretty much the solution I found for when clicking on yourself claims your shuttle name is your starship. Likewise (if you don't know folks) just dismiss the shuttle and re-buy/claim it. All should now be well.
Nevertheless, I have one problem remaining for Movoc@vosoros -- my romulan tactical character aboard the R.R.W Devoras, a Faehet Intel Warbird.
The problem is that my character's outfit is wrong in the character selection during play startup. You know, where the warbird is above the crew and it says; "this is the legacy of..."
The rest of my crew are in the right outfit, but my guy is not. I get this when in orbit of new Romulus...but not when he's at the likes of new Romulus command. So...that's confusing.
Any known solution? 'ELP!
:eek:
Almost forgot to mention. My romulan now does the federation comm badge tap thing to transport up to his ship...not the cool self-transport with the wristpad thingy he originally did. CONFUSED!
These are the voyages of the U.S.S. Pioneer...
Okay, I can't embed a pic, so here's the url: