The Launcher Is Still Broken !!!!!!!!!!

section31agent

Who is running the show on the DEV side? It seems that there is a constant problem with the launcher or lag or some other critical copmponent that affects players ability to log on and stay on. Yet all we get is the standard "Obsidian Orderr Of Silence". I could care less about ARC or someother bloatware PWE is trying to forcefeed us. I don't give a flying monkey about another lock box or what might be the next ship....

All I want to do is to be able to log on to the game...as a lifer that should be thier priority. If I can't log on I damn sure can't spend money can I? Guess the overlords forgot about that point...

rebelwnc73

Well it must be cause now game wont even launch i have arc installed but was bypassing it by making a shorcut on desktop directly to where game was installed threw arc now the launcher wont even fire it just says in processes sto is running but stuck in taskbar any ideas?

section31agent

Obviously they do not care to respond..... so they must not want my money either. We NEVER had this problem till F2P came along.

the1tigglet

I personally would love nothing more then them replacing their entire QA team because it's obvious these people are completely inept. I keep repeatedly seeing in every patch bugs that were in the original game 3 years ago that keep rearing their ugly heads. On top of everything some kind of login crossover has occurred twice now that's cause major issues for NWO and STO over and over again.

NWO launcher doesn't work either which leads me to believe that the same team is handling the bug problems.

panda244

My launcher worked fine, right up until today, now its just sitting at 81.8mb out of 139mb. Figured I'd wait for a bit and see what happens and the only thing moving is "Recieved" keeps going up, at 50mb right now. Guess I'll keep waiting to see what happens, if nothing changes then I'm going to bang my head into a wall until I break the wall or it breaks my head. :mad:

barka2

arnthebard wrote: »

Who is running the show on the DEV side? It seems that there is a constant problem with the launcher or lag or some other critical copmponent that affects players ability to log on and stay on. Yet all we get is the standard "Obsidian Orderr Of Silence". I could care less about ARC or someother bloatware PWE is trying to forcefeed us. I don't give a flying monkey about another lock box or what might be the next ship....

All I want to do is to be able to log on to the game...as a lifer that should be thier priority. If I can't log on I damn sure can't spend money can I? Guess the overlords forgot about that point...

Yeah, I totally agree. I'm not currently a lifer but was planning on subscribing later this year, like for a personal Christmas grift to myself....but with this happening on like everyother patch, I'm strongly rethinking making that move. I'm not some techie or coder, but one thing is simple enough for me to understand ( to the tech guys and coders that do the patches).... I you have had this problem, why don't you anticipate it? Write in some code to detect this issue or something... It's truly starting to seem that there is no real effort to be proactive about these types of issues. Finally and personally, I'd rather the game go down for a whole day if needed when making large changes so that when the servers come back online there is no issues like this. Please...make sure that at least the basic functions of this game or perfect. Bugs will always exist, but this seems very much avoidable. Thanks and good luck

section31agent

It is 9 days in and the launcher is STILL broken and no response from a forum moderator, GM, or Dev or anybody from Cryptic/PWE.... Especially Customer Service.

f9thaceshigh

judging by the lack of forum rage over this, I don't think this issue is effecting a large portion of the playerbase. Maybe it's your ISP

section31agent

The reason there's no rage is I found a solution to Cryptic's broken code.

tongi02

Soo, I turn on my launcher it tells me that an error was found and need to recheck it self, I do this and it takes almost 15-20mins each time...and when it's ready to go I hit the engage, It loads but when the loading bar hit to the middle everything crashes and it wants me to fill out a crash report..This has gone on three times and now I would like answers please?:(

jacqueline3752

best fix cost you real money and I'm not sure if you can login to your account on any pc that has sto install? IF not you will need to start all over without the stuff you have.

So what is the best fix buy the game from store in the real world uninstall the game and install it from the cd

the oem launcher has not give me any problems

I bought the game even it come out but I didn?t see that it was not free to pay so I put away and started when it went f2p

and for a time I was not happy that it didn't work with steam

BUT today I very happy that it is not in steam or that kind big back ground thing.

click on logo, launcher popsup log in, short scan for sto patch and Engage and you gone within 60 seconds

section31agent

tongi02 wrote: »

Soo, I turn on my launcher it tells me that an error was found and need to recheck it self, I do this and it takes almost 15-20mins each time...and when it's ready to go I hit the engage, It loads but when the loading bar hit to the middle everything crashes and it wants me to fill out a crash report..This has gone on three times and now I would like answers please?:(

Your browser and launcher are not communicating. If you have a hard disk copy uninstall the game and reinstall from the disk. Once you get the launcher open use the option to force verify and it should open properly. If for some reason does not clear the problem search my username and you will find a thread STO Launcher that works.

tongi02

arnthebard wrote: »

Your browser and launcher are not communicating. If you have a hard disk copy uninstall the game and reinstall from the disk. Once you get the launcher open use the option to force verify and it should open properly. If for some reason does not clear the problem search my username and you will find a thread STO Launcher that works.

The weird thing is that I could go into the Tribble account and CO with no problem, But the normal STO it always crash mid load....:(

bulldog454

I am having the same problem. I have done several reports and so far I can only log into tribble but not the holodeck server. Currently just glad someone else is having the same problems.

tongi02

bulldog454 wrote: »

I am having the same problem. I have done several reports and so far I can only log into tribble but not the holodeck server. Currently just glad someone else is having the same problems.

It keeps making me error check to verify launcher files and then when I press the engage button it starts loading but when I get the ROM screen saver during the loading it crashes and wants me to fill out an error report...I'm getting tired of being ignored cryptic, at least give me a call are some thing to let me see you care about my wallet...:(

askray

tongi02 wrote: »

It keeps making me error check to verify launcher files and then when I press the engage button it starts loading but when I get the ROM screen saver during the loading it crashes and wants me to fill out an error report...I'm getting tired of being ignored cryptic, at least give me a call are some thing to let me see you care about my wallet...:(

As it has been stated numerous times this is a peer to peer support area. To get ahold of PWE's technical support team, either fill out a ticket or visit http://techsupport.perfectworld.com

tongi02

askray wrote: »

As it has been stated numerous times this is a peer to peer support area. To get ahold of PWE's technical support team, either fill out a ticket or visit http://techsupport.perfectworld.com

Ok, I let my anger get to me...but why is it ONLY letting into the Tribble and Champions online with no problems? And I've already made numerous tickets and fallowed everything on the forums soo far....I wish I could get some one live like when the game first started....:(

draconan1

panda244 wrote: »

My launcher worked fine, right up until today, now its just sitting at 81.8mb out of 139mb. Figured I'd wait for a bit and see what happens and the only thing moving is "Received" keeps going up, at 50mb right now. Guess I'll keep waiting to see what happens, if nothing changes then I'm going to bang my head into a wall until I break the wall or it breaks my head. :mad:

Same I don't know what's causing but it happened after I uninstalled sto because it showed up on taskbar but wasn't showing up.After re-install it fixed the taskbar problem but the problem that you're describing reared it's frustratingly ugly head though I am using a hp 530 and windows vista business.:(

tongi02

arnthebard wrote: »

The reason there's no rage is I found a solution to Cryptic's broken code.

And your solution is?.........:rolleyes:

section31agent

tongi02 wrote: »

And your solution is?.........:rolleyes:

Quite simple. First go to your start tab. Click on all programs. Select accessories. System tools. Click system restore. Select the last known day it worked properly. Hit enter. Once your system backs up use the force verify option on the launcher.

tongi02

Things seemed fixed now, I can finally join in the game. IT seems there was a glitch in their system with their grafix, and for some reason was rejecting my account...They had to remotely turn down a notch from max, now everything is working normally, I hope this works for you guys....:)