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This lag is unbearable

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  • gojoredgojored Member Posts: 90 Arc User
    edited May 2013
    gojored here in phoenix, az. and yeah, no matter how many server resets happen, the lag gets worse and worse.
    I'm in your backyard...practically.
    [SIGPIC]tritrophic mutualism: we get a viable game experience, and perfect worlds new ai "ARC" dines on our zen[/SIGPIC]
  • mohrgothkhanmohrgothkhan Member Posts: 8 Arc User
    edited May 2013
    I fixed most of my lag issues: Just Deleted Pando Media Booster, and all my lag went away.

    I guess cryptic uses it to have your PC file share the games files to everyone in the world. So I assume my lag was due to that. Because... after I deleted it... 90% of the lag was gone.
    Strange huh...

    I thought I would pass along the info... maybe it might help a few of you.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    Hi Captains,

    If you disable in-game voice chat and on-demand patching in the Options menu on the launcher, does that help with the latency issues you are experiencing?

    Let me know after you try :)

    Cheers,

    Brandon =/\=
  • trhrangerxmltrhrangerxml Member Posts: 0 Arc User
    edited May 2013
    I already have ingame voice chat and on demand patching disabled do to some unfortunate STF run ins. Still doesn't help the strange lag/DCs.
    Hi, my name is: Elim Garak, Former Cardassian Oppressor

    LTS, here since...when did this game launch again? :D
  • burstdragon323burstdragon323 Member Posts: 853 Arc User
    edited May 2013
    I already have ingame voice chat and on demand patching disabled do to some unfortunate STF run ins. Still doesn't help the strange lag/DCs.

    Same. I dont half-patch my games. If it helps Brandon, this does not occur in Neverwinter.
  • sean2448sean2448 Member Posts: 815 Arc User
    edited May 2013
    Hi Captains,

    If you disable in-game voice chat and on-demand patching in the Options menu on the launcher, does that help with the latency issues you are experiencing?

    Let me know after you try :)

    Cheers,

    Brandon =/\=

    thanks for the heads up I will double check launcher options
  • suavekssuaveks Member Posts: 1,736 Arc User
    edited May 2013
    Hi Captains,

    If you disable in-game voice chat and on-demand patching in the Options menu on the launcher, does that help with the latency issues you are experiencing?

    Let me know after you try :)

    Cheers,

    Brandon =/\=
    No. I've got voice chat disabled as well as on-demand patching since forever, while the lag issues started several weeks ago, around the time neverwinter launched.
    PyKDqad.jpg
  • johrmantieganjohrmantiegan Member Posts: 46 Arc User
    edited May 2013
    Been having the lag issue for the last several days... finally got around to taking the screenshot:

    http://www.flickr.com/photos/kittrek/8759324753/

    Would love for this issue to go away. Don't have voicechat enabled.

    oh yeah...

    Character: Loren
    Ship: JHAS
    Forgot the map but was in a patrol mission in Delta Volanis...
  • x0ligyx0ligy Member Posts: 0 Arc User
    edited May 2013
    Had lag for two days now, and now thanks to this awesome game losing connection multiple times in the past hour i got banned from stf's for an hour.

    Why is the player punished for your inability to keep a connection, if the team is full then obviously your game messed up not the player!

    [System] [TeamError] Error joining: The team is already full.
    [System] Joined channel "Zone".
    [System] [PvPWarning] You will be removed from the map in 10 seconds.
    [System] [CombatAlert] Sir, we've engaged the enemy!
    [System] [CombatAlert] Captain, our enemy's facing shields are down!
    [System] Left channel "Zone".
    [System] Joined channel "Zone".
    [System] [ControlScheme_ChangeSucceeded] Changed control scheme to RPG Controls
    [Zone #14] Jay Greezy@JayGreezy: we endure
    [System] [TeamError] Error joining: The team is already full.
  • nandospcnandospc Member Posts: 1,260 Arc User
    edited May 2013
    Yes, i already did Bran, same situation. Also, other screenshots from last PvP.

    Character: Kron@NandoPC
    Zone: Cracked Planetoid

    http://imgur.com/a/9nA74

    Horrible, this time i couldn't even heal allies or move myself :(

    ps:
    only one thing is changed today: in PvE is almost playable
  • nokstormnokstorm Member Posts: 2 Arc User
    edited May 2013
    Brandon, with respect, your canned response frustrates the player base because we know, you know and everyone knows it's NOT his ISP or connection, it is perfect world. Implying that it is somehow OUR connections or ISPs is disingenuous and frankly, insulting. The rubber banding is wide-spread and makes the game unplayable. I am stuck on "cut the chord" trying to kill Hakeev and it simply isn't possible due to rubber banding, server lag and freeze frame. STO/Perfect World's game is a good game. Its hardware is deplorable and shameful. Your resources should have been spent of a stable server platform NOT on new content. Probably no coincidence that this website's Support link is also inop.
  • x0ligyx0ligy Member Posts: 0 Arc User
    edited May 2013
    nokstorm wrote: »
    Brandon, with respect, your canned response frustrates the player base because we know, you know and everyone knows it's NOT his ISP or connection, it is perfect world. Implying that it is somehow OUR connections or ISPs is disingenuous and frankly, insulting. The rubber banding is wide-spread and makes the game unplayable. I am stuck on "cut the chord" trying to kill Hakeev and it simply isn't possible due to rubber banding, server lag and freeze frame. STO/Perfect World's game is a good game. Its hardware is deplorable and shameful. Your resources should have been spent of a stable server platform NOT on new content. Probably no coincidence that this website's Support link is also inop.

    Companies never admit they are at fault, and they can not say its my fault because i have done every mission in the game without an issue. I have done multiple stfs too and i have been kicked from the server with "the game has lost the connection" when clicking "hail" and when there have been enough players to start an stf so, gfx is not the issue and its defiantly not my connection and for multiple players to complain about the same things from around the world normally means its a server issue!

    But wait they have had loads of server maintenance and fixed... nothing!
    Ther will no doubt be another server maintenance soon that will do nothing. :rolleyes:
  • requiemfangrequiemfang Member Posts: 0 Arc User
    edited May 2013
    Reminds me of Nexon NA when trying to play one of their games, and yes those guys are just as bad at running their games as PW is. They penny pinch and don't give jack S*** about their player base on the cash they get. I only say this from experience in playing other games. Since Nexon and PW are both based out of by surprise surprise an ASIA country (South Korea), their NA counterpart thinks that they can stave off money by giving us cheap crappy servers to run the games on which results in random disconnections, server lag and what not.

    I remember when Cryptic was owned by a real NA company and the servers never had as many issues as we have now. Either the hardware is horse hockey or the software just plainly sucks balls or it could be very bad coding. Either way the result is that we the players suffer from it and that results in the amount of complaints about server lag, rubber banding and server disconnects.
  • deadspacex64deadspacex64 Member Posts: 565 Arc User
    edited May 2013
    simple logic, if it was the servers or the client...EVERYONE would experience issues.
    everyone doesn't, sooo...yeah, brandon was correct in asking people to check their stuff.

    clean your systems, shut down unnecessary processes, reinstall dx and c++ runtimes. update/reinstall drivers. software and drivers can get corrupted, they are not eternally perfect where one install covers the entire lifespan of the OS they're installed on.

    other issues could be your route to the servers, saying 'other online locations work fine' is no indicator of anything related to an mmo with servers in a specific location. neverwinter working fine as some have stated, could be a general indication that you do have corruption somewhere in STO's client specifically.

    shader cache could be corrupted, specific files, difficult to guess as you could have the clients on different hdd's even.
    Dr. Patricia Tanis ~ "Bacon is for sycophants and products of incest."
    Donate Brains, zombies in Washington DC are starving.
  • mattpuxmattpux Member Posts: 11 Arc User
    edited May 2013
    simple logic, if it was the servers or the client...EVERYONE would experience issues.
    everyone doesn't, sooo...yeah, brandon was correct in asking people to check their stuff.

    clean your systems, shut down unnecessary processes, reinstall dx and c++ runtimes. update/reinstall drivers. software and drivers can get corrupted, they are not eternally perfect where one install covers the entire lifespan of the OS they're installed on.

    other issues could be your route to the servers, saying 'other online locations work fine' is no indicator of anything related to an mmo with servers in a specific location. neverwinter working fine as some have stated, could be a general indication that you do have corruption somewhere in STO's client specifically.

    shader cache could be corrupted, specific files, difficult to guess as you could have the clients on different hdd's even.

    Firstly, not everyone who experiences problems uses the forum, so you cannot just randomly speculate that the majority is not lagging. Secondly people from all different countries are having the connection problems, so unless all these people have all the same programs installed on their systems, the same OS, same hardware, same ISP which take the same route to the servers, there is no way it's an issue on the players end.
    And defending the developer who is clearly in the wrong, you come across as insulting and arrogant to the players experiencing these severe issues.
  • deadspacex64deadspacex64 Member Posts: 565 Arc User
    edited May 2013
    mattpux wrote: »
    Firstly, not everyone who experiences problems uses the forum, so you cannot just randomly speculate that the majority is not lagging. Secondly people from all different countries are having the connection problems, so unless all these people have all the same programs installed on their systems, the same OS, same hardware, same ISP which take the same route to the servers, there is no way it's an issue on the players end.
    And defending the developer who is clearly in the wrong, you come across as insulting and arrogant to the players experiencing these severe issues.

    lol, 'it's not me it's them FIX IT!!1!!' sorry bud, it's you, i don't have any issues, several others i know that play have no issues. you missed the simple logic part.

    if it was the servers or client then everyone would have the problem. so, using logic here, if most don't have an issue, and you do...we all use the same servers and the same client...not all that hard to logically figure out that the fault lies somewhere on your end.

    and the lol was also at me defending cryptic, oh ye of stupid assumptions, i detest what cryptics done to star trek, slavery, doff's nothing more than slaves to be bought, sold, and bound to a captain? what are they chained to the ship? the dil grind, the rep grind, sci nerf, escort/dps centric endgame...the list is nigh endless.

    but brandon was right, simple logic shows that, as it shows that the issues contained in this thread unless the entire player base has them, are yours and several others to help cryptic to figure out where things are going wrong on either your systems, network, ISP or route to the servers. whining, crying, and screaming 'it's not us' when clearly it isn't cryptic or at most not cryptics prob entirely, doesn't solve anything.

    'all these people'? very few people, especially considering how many do post in these forums and haven't jumped into this thread. you're a great one for assumptions, try using your head instead of looking for easy answers that it's someone elses fault.
    Dr. Patricia Tanis ~ "Bacon is for sycophants and products of incest."
    Donate Brains, zombies in Washington DC are starving.
  • x0ligyx0ligy Member Posts: 0 Arc User
    edited May 2013
    sorry deadspace your wrong.

    I would waste my time and explain why but why should i? You have made up your mind and done no research into the matter other than defend Craptic who's servers are down more than a prostitutes knickers and for a lower price!

    It amazes me how people blame the users computers that are located all over the world and are different and also there ISP's (dont forget some of you without issues are on the same isp's as us with issues) or something else lke were dreaming it.

    Logic when a group of people are having "the same" issues is to blame the company whos software you are using and thats what we have done, im just wondering how many of these players like myself who are having issues play other games that are working fine. My other games are working fine by cryptics are lagging, so yes its my computer maybe its too advanced for cryptics servers!

    Thank you, i think i found the problem. MY computer is just too good for there servers :rolleyes:
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    Look ... I uninstalled STO completely, then downloaded just the Setup.exe from the website, all clean. Then I unpacked the launcher, started it, then it starts patching from zero and it crashes just a few minutes after. Shader cache? Non-existent, the game didn't exist before. Corrupted files? Shouldn't be, as I just initiated the installation process. If that's already the case, I can safely say it's not my end's fault.

    I have done many tests to ensure that my internet works fine. Tracing checks, connection speed checks with my provider, port settings etc. it's all perfectly fine. If I was the only one with this problem, I would investigate further on my end, surely so, but there are so many others who recently started having issues with launcher crashing to desktop etc. at the same time I did ... so ... it could really be something on their side, not on ours. I don't mean that everyone has to be affected, but it could be a regional issue, right? Maybe an IP issue, no clue, but then it's out of my power to fix it.

    Buttom line is, I can't play, as can't many others for the last days, due to the launcher not being able to patch the game properly. It's only natural that people start getting mad at someone since they can't do anything about it, including me. They all wanna play, so do I, butt we can't. It's nice that you experience no issues and I wish I lived at your place or a few miles around, and then I'd probably have no issues either.

    Oh well, let's hope for a chance to play next weekend.

    PS: I might have to add that my video card drivers are updated automatically and therefore can't be the source of the problem unless they say it might cause issues with this and that, and then I can manually abort the update and wait for the next one.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • thestargazethestargaze Member Posts: 1,020 Arc User
    edited May 2013
    Oh yes, I am from Noway and every-time I am on STO I get some kind of lag - inform of server not responding. Its quite ... difficult.
  • lazarus51166lazarus51166 Member Posts: 646 Arc User
    edited May 2013
    simple logic, if it was the servers or the client...EVERYONE would experience issues.
    everyone doesn't, sooo...yeah, brandon was correct in asking people to check their stuff.

    thats a blatant lie. don't even think of trying to tell me otherwise, I have a networking degree. just because there is something wrong with the server does NOT mean that every single user is going to have that problem, it doesn't work that way
    lol, 'it's not me it's them FIX IT!!1!!' sorry bud, it's you, i don't have any issues, several others i know that play have no issues. you missed the simple logic part.

    excuse me? drop the ignorant attitude. your 'simple logic' isn't simple or logical
    if it was the servers or client then everyone would have the problem. so, using logic here, if most don't have an issue, and you do...we all use the same servers and the same client...not all that hard to logically figure out that the fault lies somewhere on your end.

    again, that is not even remotely true. everyone would not have the same problem. you don't even know what the problem is so how exactly is it that you are saying that? do you even know how servers work? how connections work? how socket layers work? no? then don't tell people its their fault. this is a widespread problem. common sense says that when people that are having no problems playing any other mmo, are having constant connection problems here, that it isn't a problem on their end. if you want to talk about 'simple logic' start there.
  • deadspacex64deadspacex64 Member Posts: 565 Arc User
    edited May 2013
    thats a blatant lie. don't even think of trying to tell me otherwise, I have a networking degree. just because there is something wrong with the server does NOT mean that every single user is going to have that problem, it doesn't work that way

    yes it does, how you connect is the same as how everyone else connects, how you route to the servers differs, oh, and i counter your 'network degree' with being god in my spare time:rolleyes:

    excuse me? drop the ignorant attitude. your 'simple logic' isn't simple or logical



    again, that is not even remotely true. everyone would not have the same problem. you don't even know what the problem is so how exactly is it that you are saying that? do you even know how servers work? how connections work? how socket layers work? no? then don't tell people its their fault. this is a widespread problem. common sense says that when people that are having no problems playing any other mmo, are having constant connection problems here, that it isn't a problem on their end. if you want to talk about 'simple logic' start there.

    you give lie to your 'network degree' by not even being able to perform simple troubleshooting routines. next time you want to pretend intelligence, or a degree in anything, at least research a bit first...

    like...rofl@ common sense says if you play on others fine this should be fine...just.../facepalm. different server setups, different clients, different protocols, different timeouts, different routes to those servers, just...yeah...mr. 'i have a network degree':rolleyes:

    oh, and their is one thing that could be client specific, is if your hardware/software config, and the others here reporting issues, somehow got borked in some patch...that would be a case where others would have to have nearly an identical setup, and would be the only ones affected. everyone else would have no issues, still wouldn't be a server prob though. it would be the client communicating through whatever it doesn't like about your setup causing issues.
    Dr. Patricia Tanis ~ "Bacon is for sycophants and products of incest."
    Donate Brains, zombies in Washington DC are starving.
  • satanailofhwbgsatanailofhwbg Member Posts: 158 Arc User
    edited May 2013
    deadspacex64, have you ever developed something more than a web page!? How good are you at troubleshooting windows and linux operating systems? How good are you at server and/or client-server development and heterogeneous system troubleshooting? How good are you at middle-ware configuration and t-shoot?
    For reference, I've taken a major part in developing some software systems, one of them can be called a game - a very expensive one (check the meaning of "Full mission simulator"), and some other kind of software systems, that people rely on with their lives. So excuse me if I'm angry because someone thinks I'm a moron.
    I'll be very rude to say so, but...CAN IT and go do something you like while waiting for the update!
  • requiemfangrequiemfang Member Posts: 0 Arc User
    edited May 2013
    Well I can see how this is turning out and degrading and turning into a flame war. People deadspacex64 is acting like a TROLL stop feeding him and ignore him.
  • satanailofhwbgsatanailofhwbg Member Posts: 158 Arc User
    edited May 2013
    Well I can see how this is turning out and degrading and turning into a flame war. People deadspacex64 is acting like a TROLL stop feeding him and ignore him.

    That much can be seen from an airplane :D
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    Can we please stay cunstructive and not fight each other? As in, have you still the crashing of the launcher like I do? The patching is slow now, that's due to ten thousands of players simeowltaneously downloading the patch, yet it's no reason for crashes.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • satanailofhwbgsatanailofhwbg Member Posts: 158 Arc User
    edited May 2013
    A constructive thing to do would be to use P2P for your fat update. Yet another miss.
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    And how do you do that if the only source of download is the launcher? It's not available on the website.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • satanailofhwbgsatanailofhwbg Member Posts: 158 Arc User
    edited May 2013
    And how do you do that if the only source of download is the launcher? It's not available on the website.

    The current topic is here because of bad management. The slow updating is due to poor planning. It actually is that simple. It's not my job to implement techniques for Cryptic and PWE. We merely reap what they sow.
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    Ah I thought you wanted to suggest to me to use P2P, which I usually don't. I didn't think you meant them, not me. =D Sorry.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • zeus#0893 zeus Member Posts: 207 Arc User
    edited May 2013
    It seems lots of players are having lag issues today. I am one of them and several of my friends from all over the world. I know because I am talking to them on my teamspeak 3 server, which by the way I host at the same location my game pc is at, and they are reporting the same laggy issues with STO. Several of them stopped playing STO and tried other MMO games like LOTR and WOW, etc. and are not experiencing any lag conditions at all. I have checked my connection to my ISP and all is good with no problems when I play other games on-line. So my point here is simple...

    The only lag issue I and my friends are having is with STO. That makes it clear that something in the networking site of Perfect World/Cryptic is having issues and causing this lag.

    Brandon, I would suggest that a network engineer or engineers at Perfect World and Cryptic connect a network analyzer to your routers/firewalls/load balancers/servers, etc. and try to pin point what system is having issues. One or more of the account servers and or game servers has some serious problems and it is causing serious lag for lots of players around the world.

    Having people check their own systems sounds like it is the solution, but when the lag is reported by players all over the world and they don't have issues with other MMO's, then that solution does not work.

    I am a Network Engineer and I do this type of troubleshooting every single day for my global company and I have over 35 years of experience in Networking so please trust me when I say you need to look at your networking equipment and start looking for a process that is hung or faulty equipment or bad code.
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