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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

This lag is unbearable

skurfskurf Member Posts: 1,071 Arc User
edited June 2013 in Windows and General: PC, Network, and Other Technical Issues
Just the worst lag I've ever seen in this game. In a pvp I'm getting about 1 frame per 5 seconds. I start getting attacked...everything freezes, then when it resumes I've blown up. This is not fun. :(
----
@DevolvedOne
Post edited by skurf on
«134

Comments

  • dunklestosisdunklestosis Member Posts: 14 Arc User
    edited May 2013
    You're not the only one bud, its horrible. I thought it was just me till I saw some other people commenting on it during my last match.
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    Hi Captains,

    Thanks for the reports. So that our engineers can get more information, please reply and post your location, ISP provider and a tracert result pointing to: patchserver.crypticstudios.com

    Instructions for running a tracert: http://sto-forum.perfectworld.com/showthread.php?t=225155

    Please also post results from a Nettest. Instructions here: http://sto-forum.perfectworld.com/showthread.php?t=225155

    I'll pass these along. Thanks!

    Cheers,

    Brandon =/\=
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited May 2013
    Seems it's not a local event, lots of people from all over the world in both NW and STO are getting the same lag.
  • champbaccachampbacca Member Posts: 0 Arc User
    edited May 2013
    azurianstar wrote: »
    Seems it's not a local event, lots of people from all over the world in both NW and STO are getting the same lag.

    +1 here.
    I actually came to try STO just because the lag in Neverwinter was unbearable. And voila, it's even worse here.
    ____
    "Have you tried reversing the polarity of the neutron flow?" - T'Raava, captain of the U.S.S. Gordon Shumway
  • inputend21inputend21 Member Posts: 0 Arc User
    edited May 2013
    Yep,horrible lag for me as well.
  • eklinaareklinaar Member Posts: 0 Arc User
    edited May 2013
    So, I set up a private Mine Trap run, filled with 20 people from the Accolades and a couple other global channels. When we started it, 1/4th of the people were disconnected from the game and could not log back in. The remaining players were getting 30+ seconds of lag, rubberbanding, and "server not responding" errors all throughout the match. Every single player in the match had problems.
  • aelrhianaaelrhiana Member Posts: 285 Arc User
    edited May 2013
    Same here. Just watched an entire Mine Trap tank because of the most horrendous lag I have ever seen. As if not being able to move was bag enough, I was constantly being mapserved and put beneath the map. All 20 people had severe issues.

    On Tuesday...ooooh, Branflakes I promise you the server will go Ka-Boom. >.>
    [SIGPIC][/SIGPIC]
  • eugenesyseugenesys Member Posts: 115 Arc User
    edited May 2013
    I had framerate issues where my ship was jerking around, unable to turn

    Working find yesterday.
    This morning, I had to exit the game several times in order to complete the mission.

    Then, Cryptic launcher now fails to load
    There seems to be a longer than normal time for it to connect to the server, so i am also guessing this is not a localised issue.
  • selroonselroon Member Posts: 0 Arc User
    edited May 2013
    Just had a Mine Trap where we only saved about 25 civvies due to this horrific lag. Here's my tracert + nettest, it's all Greek to me but I hope it's useful:
    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 6 ms 4 ms 6 ms L100.WASHDC-VFTTP-87.verizon-gni.net [173.66.42.
    1]
    3 10 ms 8 ms 7 ms G0-8-4-4.WASHDC-LCR-21.verizon-gni.net [130.81.1
    82.242]
    4 24 ms 7 ms 6 ms so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.
    151.230]
    5 26 ms 31 ms 28 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    6 66 ms 26 ms 25 ms 0.xe-10-3-0.GW15.BOS4.ALTER.NET [152.63.21.150]

    7 24 ms 24 ms 25 ms internap-gw.customer.alter.net [152.179.134.214]

    8 23 ms 24 ms 21 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 34 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 24 ms 23 ms 24 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    contacting nettest server..
    Local IP: 96.255.129.76
    Ping: 27.3 msec
    Port: 80: 1028 KB/sec 34 KB/sec 1083 KB/sec 500
    Port: 80: 1112 KB/sec 37 KB/sec 1172 KB/sec 500
    Port: 443: 1409 KB/sec 51 KB/sec 1489 KB/sec 500
    Port: 443: 1204 KB/sec 44 KB/sec 1272 KB/sec 500
    Port: 7255: 1221 KB/sec 45 KB/sec 1291 KB/sec 500
    Port: 7255: 1084 KB/sec 39 KB/sec 1147 KB/sec 500
    Port: 7003: 966 KB/sec 40 KB/sec 1019 KB/sec 500
    Port: 7003: 1109 KB/sec 41 KB/sec 1174 KB/sec 500
    Port: 7202: 530 KB/sec 19 KB/sec 559 KB/sec 500
    Port: 7202: 1159 KB/sec 37 KB/sec 1224 KB/sec 500
    Port: 7499: 1104 KB/sec 40 KB/sec 1168 KB/sec 500
    Port: 7499: 1258 KB/sec 45 KB/sec 1329 KB/sec 500
    Port: 80: 1239 KB/sec 50 KB/sec 1306 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    My ISP is Verizon Online LLC. I live in Prince George's County, Maryland.
  • hyplhypl Member Posts: 3,719 Arc User
    edited May 2013
    No lag when playing, but map transitions are wonky as hell (cannot leave maps, spawning in the ground, etc.). And it took a lot longer for the launcher to load and the game to load to the character select screen.
    HyperLimited - UNUSED ROMULAN NOTIFICATIONS
    cNpFfly.jpg
  • metaphorgrandemetaphorgrande Member Posts: 110 Arc User
    edited May 2013
    There IS lag. I am still stuck in Starbase Fleet Defense. Never even got to play it, just frozen.
    Portland, Oregon/ Comcast
    contacting nettest server..
    Local IP: 75.164.231.83
    Ping: 130.5 msec
    Port: 80: 116 KB/sec 8 KB/sec 157 KB/sec 500
    Port: 80: 107 KB/sec 8 KB/sec 165 KB/sec 500
    Port: 443: 119 KB/sec 9 KB/sec 167 KB/sec 500
    Port: 443: 104 KB/sec 7 KB/sec 146 KB/sec 500
    Port: 7255: 113 KB/sec 8 KB/sec 150 KB/sec 500
    Port: 7255: 119 KB/sec 8 KB/sec 158 KB/sec 500
    Port: 7003: 115 KB/sec 8 KB/sec 149 KB/sec 500
    Port: 7003: 193 KB/sec 12 KB/sec 241 KB/sec 500
    Port: 7202: 106 KB/sec 9 KB/sec 155 KB/sec 500
    Port: 7202: 130 KB/sec 9 KB/sec 197 KB/sec 500
    Port: 7499: 105 KB/sec 7 KB/sec 156 KB/sec 500
    Port: 7499: 126 KB/sec 9 KB/sec 172 KB/sec 500
    Port: 80: 113 KB/sec 6 KB/sec 162 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 29 KB/sec
    hit return to exit

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 3 ms 2 ms 7 ms homeportal [192.168.0.1]
    2 51 ms 40 ms 42 ms ptld-dsl-gw49.ptld.qwest.net [207.225.84.49]
    3 42 ms 54 ms 43 ms ptld-agw1.inet.qwest.net [207.225.86.129]
    4 63 ms 45 ms 50 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
    5 50 ms 47 ms 82 ms 208.173.49.93
    6 46 ms 46 ms 50 ms msr1-te-0-5-1-0.sea.savvis.net [206.28.98.174]
    7 119 ms 119 ms 117 ms cr1-te-0-5-0-2.den.savvis.net [206.28.96.185]
    8 106 ms 120 ms 111 ms cr1-ten-0-4-0-1.chd.savvis.net [204.70.192.134]

    9 133 ms 127 ms 125 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    10 128 ms 126 ms 128 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    11 134 ms 132 ms 144 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 132 ms 131 ms 131 ms 206.28.97.137
    13 135 ms 133 ms 133 ms internap.Boston.savvis.net [208.172.51.230]
    14 142 ms 135 ms 137 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 135 ms 142 ms 139 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 138 ms 135 ms 133 ms 208.95.185.41
  • derneaddernead Member Posts: 23 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains,

    Thanks for the reports. So that our engineers can get more information, please reply and post your location, ISP provider and a tracert result pointing to: patchserver.crypticstudios.com

    Instructions for running a tracert: http://sto-forum.perfectworld.com/showthread.php?t=225155

    Please also post results from a Nettest. Instructions here: http://sto-forum.perfectworld.com/showthread.php?t=225155

    I'll pass these along. Thanks!

    Cheers,

    Brandon =/\=

    Also having lag, here's my info:

    Tracert


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Daniel>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 192.168.0.1
    2 43 ms 30 ms 38 ms 69-92-74-1.cpe.cableone.net [69.92.74.1]
    3 14 ms 8 ms 9 ms 192.168.10.69
    4 14 ms 23 ms 17 ms 192.168.101.102
    5 19 ms 21 ms 21 ms xe-10-3-1.edge9.Dallas1.Level3.net [4.28.153.45]

    6 21 ms 16 ms 19 ms ae-13-60.car3.Dallas1.Level3.net [4.69.145.5]
    7 16 ms 17 ms 14 ms COGENT-COMM.car3.Dallas1.Level3.net [4.68.110.11
    0]
    8 18 ms 15 ms 15 ms te0-3-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
    .88.86]
    9 26 ms 32 ms 41 ms te0-3-0-2.ccr21.mci01.atlas.cogentco.com [154.54
    .5.222]
    10 36 ms 41 ms 42 ms te0-2-0-5.ccr21.ord01.atlas.cogentco.com [154.54
    .82.142]
    11 59 ms 62 ms 60 ms te0-7-0-2.ccr22.bos01.atlas.cogentco.com [154.54
    .43.202]
    12 58 ms 61 ms 59 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 58 ms 76 ms 63 ms 38.111.40.114
    14 67 ms 56 ms 64 ms 208.95.185.41

    Trace complete.

    C:\Users\Daniel>

    Nettest

    contacting nettest server..
    Local IP: 69.92.74.29
    Ping: 58.8 msec
    Port: 80: 610 KB/sec 72 KB/sec 707 KB/sec 500
    Port: 80: 985 KB/sec 83 KB/sec 1091 KB/sec 500
    Port: 443: 1037 KB/sec 96 KB/sec 1168 KB/sec 500
    Port: 443: 1017 KB/sec 111 KB/sec 1133 KB/sec 500
    Port: 7255: 501 KB/sec 84 KB/sec 545 KB/sec 500
    Port: 7255: 462 KB/sec 77 KB/sec 491 KB/sec 500
    Port: 7003: 432 KB/sec 53 KB/sec 462 KB/sec 500
    Port: 7003: 559 KB/sec 77 KB/sec 595 KB/sec 500
    Port: 7202: 634 KB/sec 89 KB/sec 683 KB/sec 500
    Port: 7202: 1040 KB/sec 98 KB/sec 1119 KB/sec 500
    Port: 7499: 1083 KB/sec 87 KB/sec 1155 KB/sec 500
    Port: 7499: 513 KB/sec 81 KB/sec 554 KB/sec 500
    Port: 80: 1017 KB/sec 86 KB/sec 1087 KB/sec 500
    Idle NIC bandwidth Send: 58 KB/sec Recv: 10 KB/sec
    hit return to exit

    My ISP is Cableone
  • cptskeeterukcptskeeteruk Member Posts: 559 Arc User
    edited May 2013
    Cryptic look at all the server problems and come to some solution like either getting better engineers on your staff that dont let your games get in this state constantly, change your servers hardware or if your leasing a server farm change to a better host for your servers.

    I mean enough is enough.
    [SIGPIC][/SIGPIC]
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    The 3 nettest/ tracert results in here look completely normal :) Optimal even. I will still pass along.

    Cheers,

    Brandon =/\=
  • relic289relic289 Member Posts: 16 Arc User
    edited May 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 3 ms 3 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 671 ms 688 ms 671 ms 10.74.101.1
    4 652 ms 685 ms 679 ms 10.74.10.2
    5 697 ms 674 ms 685 ms 10.74.255.249
    6 657 ms 680 ms 678 ms xe-5-2-1.bar1.Phoenix1.Level3.net [4.28.80.129]

    7 678 ms 700 ms 659 ms ae-0-11.bar2.Phoenix1.Level3.net [4.69.148.114]

    8 659 ms 679 ms 677 ms ae-4-4.ebr2.LosAngeles1.Level3.net [4.69.133.38]

    9 678 ms 689 ms 669 ms ae-62-62.csw1.LosAngeles1.Level3.net [4.69.137.1
    8]
    10 699 ms 688 ms 677 ms ae-1-60.edge1.LosAngeles6.Level3.net [4.69.144.1
    6]
    11 735 ms 702 ms 717 ms te0-0-0-3.ccr21.lax04.atlas.cogentco.com [154.54
    .13.145]
    12 716 ms 719 ms 719 ms be2021.mpd21.lax01.atlas.cogentco.com [154.54.87
    .249]
    13 737 ms 718 ms 720 ms te0-1-0-6.mpd21.iah01.atlas.cogentco.com [154.54
    .5.101]
    14 739 ms 785 ms 760 ms te0-0-0-7.ccr21.atl01.atlas.cogentco.com [154.54
    .29.1]
    15 764 ms 760 ms 760 ms te0-1-0-6.ccr21.dca01.atlas.cogentco.com [154.54
    .24.153]
    16 781 ms 797 ms 797 ms te0-7-0-8.mpd21.jfk02.atlas.cogentco.com [154.54
    .5.97]
    17 775 ms 778 ms 760 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .44.14]
    18 764 ms 760 ms 772 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    19 784 ms 799 ms 798 ms 38.111.40.114
    20 768 ms 797 ms 799 ms 208.95.185.41

    Trace complete.
  • aureleusaureleus Member Posts: 175 Arc User
    edited May 2013
    Being that this is happening to ppl from different parts of the world would suggest that it is on Your End, not Ours, an the fact that both NW and STO are Both Lagging like crazy cements that idea even more. Not to mention that Other MMOs perform just fine, except NW and STO.
  • sean2448sean2448 Member Posts: 815 Arc User
    edited May 2013
    pwebranflakes wrote: »
    The 3 nettest/ tracert results in here look completely normal :) Optimal even. I will still pass along.

    Cheers,

    Brandon =/\=

    When server is busy super lag which will happen
    Lor launch day just like season 6 why you guys wait till now to fix it
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited May 2013
    i did pick up lagg yesterday, it isnt as bad as some lag i have seen in the past on this game over the years. however i know it was on my end because i know what server side lag feels like and local lag, server side is when the game server freezes for a bit then resumes, if it is local your ship starts jumping about the same with your toon, in some cases it may look like server side lag but it is not when it starts and stops cutting out, however you see everything else going off as it should be most of the time.
    skurf wrote: »
    Just the worst lag I've ever seen in this game. In a pvp I'm getting about 1 frame per 5 seconds. I start getting attacked...everything freezes, then when it resumes I've blown up. This is not fun. :(

    from what the op describes, it reads like a graphics issue, dropping to 1fps during a highly graphical explosion like a grenade means your graphics card can not deal with the load, turn down the graphics in the options.

    some people get confused between a frame rate issue and network latency.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • highnd5highnd5 Member Posts: 4 Arc User
    edited May 2013
    Try /maxfps 60

    If it is a graphical issue I found STO to have a throttling issue where even when utilizing V-Sync, the game would max your graphic cards settings, allowing for an uncapped FPS max. Leading to hindered performance.

    /shrugs
    Des - Vice Admiral [50] (Fed/Tactical)
    Barra - Lieutenant General [50] (KDF/Engineer)
    Bara - Commander [30] - (Rom/Science)
  • kirkryderkirkryder Member Posts: 149 Arc User
    edited May 2013
    C:\Windows\System32>tracert 208.95.185.41
    Tracing route to 208.95.185.41 over a maximum of 30 hops
    1 * 10 ms 13 ms cpc4-tilb7-2-0-gw.basl.cable.virginmedia.com [80
    .193.3.1]
    2 5 ms 8 ms 52 ms basl-core-2b-ae11-709.network.virginmedia.net [8
    1.96.1.193]
    3 7 ms 9 ms 8 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96
    .0.149]
    4 7 ms 9 ms 11 ms popl-bb-1c-ae1-0.network.virginmedia.net [213.10
    5.159.190]
    5 11 ms 10 ms 9 ms nrth-bb-1c-ae7-0.network.virginmedia.net [62.253
    .174.137]
    6 9 ms 10 ms 10 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    7 25 ms 23 ms 26 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    8 24 ms 36 ms 26 ms te0-7-0-9.mag21.fra03.atlas.cogentco.com [130.11
    7.14.133]
    9 34 ms 26 ms 26 ms 154.54.77.126
    10 27 ms 30 ms 28 ms te0-6-0-6.mpd22.par01.atlas.cogentco.com [154.54
    .75.222]
    11 30 ms 27 ms 27 ms te0-1-0-1.mpd21.lon13.atlas.cogentco.com [130.11
    7.3.6]
    12 34 ms 35 ms 36 ms te0-1-0-5.ccr22.lpl01.atlas.cogentco.com [154.54
    .58.102]
    13 99 ms 98 ms 101 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.169]
    14 218 ms 213 ms 209 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    15 114 ms 107 ms 107 ms 38.111.40.114
    16 100 ms 102 ms 104 ms 208.95.185.41

    Trace complete.


    Here is mine, take not I am in the UK and on a high speed cable connection. All other games I play online play with no issues at all, this is the only game where I get serious issues from... Back in last Sept when you decided to update the server, because people were getting issues, before that happened I never lost a connection at all... So it is something you have done in that month, and we are all having to pay the price...

    It really is a shame Branflakes, as you really are ruining a very good game, When you go live on the 21st, prepare for serious melt down.
    [SIGPIC][/SIGPIC]
    www.EliteDefenseStarfleet.com
    Best fleet in Star Trek Online...
    We even have our own merchandise!!! Come join us today...
    www.cafepress.com/elitedefensestarfleet
  • xapocalypseponyxxapocalypseponyx Member Posts: 577 Arc User
    edited May 2013
    Last night (Saturday 5/18) was nearly unplayable. Game "freezes", then catches up, only to freeze again. Not to mention fearing every map change (Server Not Responding). Was hoping this morning would be better, but it started again. Tried a Foundry mission, which was mostly OK, save for a couple of hiccups. Went to ground STF, got a little worse, with an out-right pause here and there. Then to a space STF which was getting close to last nights level of stop/start. Then I quit. Again.

    azurianstar wrote: »
    Seems it's not a local event, lots of people from all over the world in both NW and STO are getting the same lag.

    Saw it mentioned more than once, in both the STF channel and zone chat.

    Probably a good thing I'm going to be mostly unavailable this week. Not going to like my first experience with LoR being utter frustration.

    FWIW:
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 31 ms 26 ms 22 ms TRIBBLE.x.TRIBBLE.x
    3 12 ms 11 ms 10 ms te-8-4-ur02.walledlake.mi.michigan.comcast.net [
    68.85.218.145]
    4 11 ms 11 ms 11 ms te-8-7-ur03.walledlake.mi.michigan.comcast.net [
    68.87.190.66]
    5 14 ms 16 ms 10 ms 162-151-20-161-static.hfc.comcastbusiness.net [1
    62.151.20.161]
    6 22 ms 23 ms 23 ms he-4-3-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.90.109]
    7 18 ms 18 ms 18 ms pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net
    [68.86.86.162]
    8 20 ms 19 ms 18 ms te0-3-0-17.ccr21.ord03.atlas.cogentco.com [154.5
    4.11.253]
    9 20 ms 21 ms 20 ms be2005.ccr21.ord01.atlas.cogentco.com [66.28.4.7
    3]
    10 43 ms 42 ms 41 ms te0-5-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.194]
    11 42 ms 75 ms 42 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 39 ms 52 ms 39 ms 38.111.40.114
    13 39 ms 42 ms 39 ms 208.95.185.41

    Trace complete.
    contacting nettest server..
    Local IP: TRIBBLE.x.TRIBBLE.xx
    Ping: 41.1 msec
    Port: 80: 357 KB/sec 13 KB/sec 376 KB/sec 500
    Port: 80: 1162 KB/sec 39 KB/sec 1226 KB/sec 500
    Port: 443: 1306 KB/sec 44 KB/sec 1380 KB/sec 500
    Port: 443: 1213 KB/sec 42 KB/sec 1281 KB/sec 500
    Port: 7255: 1292 KB/sec 43 KB/sec 1364 KB/sec 500
    Port: 7255: 1304 KB/sec 45 KB/sec 1378 KB/sec 500
    Port: 7003: 1199 KB/sec 40 KB/sec 1265 KB/sec 500
    Port: 7003: 1189 KB/sec 42 KB/sec 1255 KB/sec 500
    Port: 7202: 1139 KB/sec 40 KB/sec 1203 KB/sec 500
    Port: 7202: 1295 KB/sec 46 KB/sec 1367 KB/sec 500
    Port: 7499: 1157 KB/sec 41 KB/sec 1221 KB/sec 500
    Port: 7499: 1164 KB/sec 41 KB/sec 1228 KB/sec 500
    Port: 80: 1162 KB/sec 43 KB/sec 1226 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    Detroit, MI - Comcast

    -EDIT-

    Added for giggles, figured I would try Neverwinter, since STO is a no-go. Got "Server Not Responding"/connection issues, and finally was kicked. Seems the server went down. Took ages just to find that out, as the forums for NW are running mind-blowingly slow.

    Seems I just need to find something else to do other than play Cryptic's offerings.
  • satanailofhwbgsatanailofhwbg Member Posts: 158 Arc User
    edited May 2013
    This is intolerable. The problem is not in our ISP. It's in YOURS. Or is it a problem with the network infrastructure at all - it may be a problem with the philosophy of the way your system is built and it simply can't keep up with the demand. Either way, it's something you must address very soon, or you're going to start loosing customers.
  • nanomorphnanomorph Member Posts: 203 Arc User
    edited May 2013
    Same nonsense here, severe stuttering and "server not responding" in high activity areas; Cox HSI in San Diego, CA.
    Ping: 111.2 msec
    Port: 80: 491 KB/sec 20 KB/sec 520 KB/sec 500
    Port: 80: 489 KB/sec 16 KB/sec 515 KB/sec 500
    Port: 443: 424 KB/sec 15 KB/sec 447 KB/sec 500
    Port: 443: 38 KB/sec 3 KB/sec 41 KB/sec 500
    Port: 7255: 458 KB/sec 16 KB/sec 483 KB/sec 500
    Port: 7255: 406 KB/sec 14 KB/sec 428 KB/sec 500
    Port: 7003: 491 KB/sec 17 KB/sec 518 KB/sec 500
    Port: 7003: 408 KB/sec 15 KB/sec 431 KB/sec 500
    Port: 7202: 408 KB/sec 15 KB/sec 432 KB/sec 500
    Port: 7202: 436 KB/sec 15 KB/sec 460 KB/sec 500
    Port: 7499: 45 KB/sec 3 KB/sec 50 KB/sec 500
    Port: 7499: 277 KB/sec 10 KB/sec 293 KB/sec 500
    Port: 80: 483 KB/sec 17 KB/sec 508 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 1 KB/sec

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * 10 ms 12 ms 10.130.0.1
    3 9 ms 9 ms 9 ms pwy1aggc01-gex0414.sd.sd.cox.net [68.6.11.78]
    4 * * * Request timed out.
    5 10 ms 9 ms 13 ms fed1dsrj02-xe130.0.rd.sd.cox.net [68.6.8.4]
    6 29 ms 73 ms 30 ms 68.1.5.188
    7 25 ms 25 ms 25 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [208.173.170.1]
    8 * 34 ms 41 ms er2-xe-7-0-0.SanJoseEquinix.savvis.net [204.70.198.142]
    9 37 ms 32 ms 34 ms cr2-tenge-0-5-0-2.sanfrancisco.savvis.net [204.70.200.198]
    10 112 ms 91 ms 90 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.196.118]
    11 92 ms 91 ms 89 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    12 99 ms 95 ms 99 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    13 94 ms 95 ms 95 ms 206.28.97.137
    14 95 ms 100 ms 100 ms internap.Boston.savvis.net [208.172.51.230]
    15 101 ms 98 ms 96 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    16 107 ms 108 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    17 106 ms 106 ms 104 ms 208.95.185.41

    Lag may not necessarily be a case of network latency, the server itself may just be overwhelmed.
  • otisnobleotisnoble Member Posts: 1,290 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains,

    Thanks for the reports. So that our engineers can get more information, please reply and post your location, ISP provider and a tracert result pointing to: patchserver.crypticstudios.com

    Instructions for running a tracert: http://sto-forum.perfectworld.com/showthread.php?t=225155

    Please also post results from a Nettest. Instructions here: http://sto-forum.perfectworld.com/showthread.php?t=225155

    I'll pass these along. Thanks!

    Cheers,

    Brandon =/\=

    Thanks Brandon but for those of us who don't speak Techie could you translate into simple English please?
    Fleet Admiral Stephen
  • sideswiperyansideswiperyan Member Posts: 0 Arc User
    edited May 2013
    I've noticed that there's been a large increase in the amount of rubber banding and lag over the past week. At the moment, the game is almost unplayable outside of DOFF missions and selling/buying on the Exchange. You may notice that the numbers in the Nettest are very low, however these numbers are not backed up with on Speedtest.net when testing against local and US based servers. The problems persist regardless of whether or not I am using the UK proxy. The problem from my perspective appears to be on Cryptic's end.

    Location: Northern Ireland
    ISP: Virgin Media UK

    Tracert:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms www.asusnetwork.net [192.168.1.1]
    2 * * * Request timed out.
    3 8 ms 5 ms 5 ms belf-core-1b-ae2-1774.network.virginmedia.net [213.105.207.137]
    4 12 ms 7 ms 14 ms dubl-bb-1b-ae0-0.network.virginmedia.net [212.43.163.205]
    5 13 ms 11 ms 13 ms manc-bb-1b-as10-0.network.virginmedia.net [213.105.159.126]
    6 * 12 ms 11 ms manc-bb-1a-ae0-0.network.virginmedia.net [62.253.187.177]
    7 15 ms 16 ms 19 ms manc-bb-1d-ae0-0.network.virginmedia.net [213.105.159.86]
    8 34 ms 35 ms 40 ms ams2-ic-1-ae0-0.network.virginmedia.net [62.253.188.158]
    9 35 ms 35 ms 45 ms te0-0-0-7.ccr21.ams04.atlas.cogentco.com [130.117.14.221]
    10 35 ms 34 ms 37 ms te0-2-0-7.ccr22.ams03.atlas.cogentco.com [154.54.36.129]
    11 34 ms 29 ms 32 ms te0-4-0-0.mpd22.lon13.atlas.cogentco.com [154.54.60.209]
    12 107 ms 40 ms 105 ms te0-7-0-33.ccr22.bos01.atlas.cogentco.com [130.117.0.46]
    13 104 ms 103 ms 104 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54.44.185]
    14 119 ms 121 ms 103 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    15 117 ms 121 ms 120 ms 208.95.185.41

    Nettest:

    contacting nettest server..
    Local IP: 86.12.0.125
    Ping: 333.3 msec
    Port: 80: 33 KB/sec 3 KB/sec 42 KB/sec 500
    Port: 80: 25 KB/sec 2 KB/sec 35 KB/sec 500
    Port: 443: 23 KB/sec 2 KB/sec 32 KB/sec 500
    Port: 443: 27 KB/sec 2 KB/sec 36 KB/sec 500
    Port: 7255: 36 KB/sec 2 KB/sec 44 KB/sec 500
    Port: 7255: 23 KB/sec 3 KB/sec 32 KB/sec 500
    Port: 7003: 25 KB/sec 3 KB/sec 34 KB/sec 500
    Port: 7003: 26 KB/sec 3 KB/sec 46 KB/sec 500
    Port: 7202: 27 KB/sec 177 KB/sec 46 KB/sec 500
    Port: 7202: 45 KB/sec 3 KB/sec 61 KB/sec 500
    Port: 7499: 36 KB/sec 39 KB/sec 45 KB/sec 500
    Port: 7499: 25 KB/sec 40 KB/sec 34 KB/sec 500
    Port: 80: 19 KB/sec 129 KB/sec 30 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
  • lexusk19lexusk19 Member Posts: 1,415 Arc User
    edited May 2013
    Ok, I have noticed huge amounts of lag lately in pretty much every part of them game. My question is will all this go away after LOR? Its to the point where I just log and play a different game cause sto is so slow.
    1e3sni150tar.jpg
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited May 2013
    Every patch in the last month was to fix it.
    It has become worse.
    Next patch won't have any stability fixes. Kind of a toss up
    Should I start posting again after all this time?
  • hyplhypl Member Posts: 3,719 Arc User
    edited May 2013
    Will this lag go away after LoR launches? Well, considering the lag and connection issues have been persistent for well over a year now, I'd say no.

    What Cryptic has been doing so far, unfortunately, is not working. It's almost as if they're applying band-aids to a large open flesh wound. And I'm not really sure whether it's a problem on Cryptic's end, or a problem between Cryptic and the players.

    EDIT: Holy hell, stop moving topics mods! >_<
    HyperLimited - UNUSED ROMULAN NOTIFICATIONS
    cNpFfly.jpg
  • nandospcnandospc Member Posts: 1,260 Arc User
    edited May 2013
    So, no news about all this lag? It's 2 days that the game is completely unplayable. It's not just me 'cause i heard a lot of ppl complaining about in chat, pve and pvp, both... :(

    Please, do something, we can't play with all this lag, and tuesday we'll have LoR... how can we suppose to try new season with all these problems?

    Seriously :(

    ps: the weird fact is only on ESD i don't lag... it's so frustrating!
    @NandoPC - CSI - Confederazione Stellare Italiana - Seguimi su STOItalia - Il blog italiano su Star Trek Online - STO-League
  • edna#7310 edna
    edna#7310
         Member Posts: 21 Arc User
    edited May 2013
    Tracing route to patchserver.crypticstudios.com
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 10.0.0.1
    2 2 ms 1 ms 1 ms 10.225.83.161
    3 2 ms 2 ms 2 ms CR01.constanta.r
    4 19 ms 19 ms 19 ms 213-154-126-72.r
    5 19 ms 19 ms 19 ms bpt-b4-link.teli
    6 28 ms 39 ms 28 ms prag-bb1-link.te
    7 46 ms 46 ms 46 ms ffm-bb1-link.tel
    8 46 ms 46 ms 46 ms ffm-b12-link.tel
    9 41 ms 41 ms 41 ms be100.mag21.fra0
    .89]
    10 41 ms 41 ms 41 ms 154.54.77.86
    11 56 ms 57 ms 56 ms te0-1-0-1.mpd22.
    .63.194]
    12 55 ms 55 ms 55 ms te0-1-0-3.mpd22.
    .59.29]
    13 62 ms 61 ms 62 ms te0-4-0-5.ccr22.
    .58.114]
    14 136 ms 132 ms 132 ms te0-7-0-3.ccr21.
    .31.169]
    15 132 ms 132 ms 132 ms te4-4.ccr01.bos0
    ]
    16 136 ms 139 ms 143 ms 38.111.40.114
    17 132 ms 132 ms 132 ms 208.95.185.41

    NETTEST:

    contacting nettest server..
    Local IP: 5.14.53.184
    Ping: 125.0 msec
    Port: 80: 511 KB/sec 16 KB/sec 539 KB/sec 500
    Port: 80: 315 KB/sec 12 KB/sec 337 KB/sec 500
    Port: 443: 317 KB/sec 11 KB/sec 335 KB/sec 500
    Port: 443: 344 KB/sec 12 KB/sec 366 KB/sec 500
    Port: 7255: 303 KB/sec 11 KB/sec 322 KB/sec 500
    Port: 7255: 324 KB/sec 10 KB/sec 346 KB/sec 500
    Port: 7003: 306 KB/sec 11 KB/sec 324 KB/sec 500
    Port: 7003: 343 KB/sec 12 KB/sec 362 KB/sec 500
    Port: 7202: 288 KB/sec 9 KB/sec 306 KB/sec 500
    Port: 7202: 324 KB/sec 12 KB/sec 346 KB/sec 500
    Port: 7499: 323 KB/sec 10 KB/sec 341 KB/sec 500
    Port: 7499: 318 KB/sec 12 KB/sec 339 KB/sec 500
    Port: 80: 330 KB/sec 10 KB/sec 349 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit


    rubber banding and serious lag spikes almost everywhere .Tried with both US proxy .EU proxy and default...same lag.
This discussion has been closed.