Forgive me if this has already been said, but is it a good idea to patch a server that went down unexpectedly (the thread title says "under investigation")?
Or maybe it just says that but the real cause is something they're not going to admit to (janitor tripped over the plug because the production server is currently sitting in someone's cubicle - it happens). And they brought the server back up with no connectivity (dot stays red for us), ran their diagnostics, certified it, documented the failure, and then brought it back down again to perform the maintenance.
Because no one in their right mind would patch a server that had crashed and they'd not yet determined root cause. Right?
no.. the french client update is very important and it needed to not wait until thursday
I AM NOT A FAN OF PWE!!!!
MEMBER SINCE JANUARY 2010
Here's the problem I have with your analogy: if your TV goes out repeatedly and you're still under warranty (whether it be the warranty that was included with the TV that you paid for or an extended warranty that you paid for), you do moan at your TV manufacturer. If your satellite dish stops working then you moan at your satellite provider (whose service - you guessed it - you paid for.)
The only way you can not hold Cryptic accountable (if you're paying them) is if your lack of connectivity is due to circumstances that aren't affecting the entire community. My stance on these outages used to be as simple as "I gave them money, I expect uptime" but this is uncharted territory for me (paying for something that I can also get for free, and having it break repeatedly on me). Things aren't so black-and-white for me now...but I will say that Cryptic is going to have to start treating this like a business if they have long-term plans for it. That means SDLC, change control, accountability, the whole nine. I think that the suits at Cryptic understand this (if they don't then Cryptic needs some new suits.)
Free-to-play or not - if you want your project to be anything more than a flash in the pan, you have to start looking at things differently when you start accepting payment from your customer base in any form. Call them (myself included, if this qualifies) whiners all you want, but perception is everything - and negative perception from paying customers ain't gonna keep the lights on.
And once again you're missing the original point, I'm saying you may be moaning at your TV manufacturer (Cryptic) for an issue caused by your satellite dish (someone else). It may be an issue that has nothing to do with Cryptic, we don't know for sure. I understand that you've paid for the game and expect to be able to play it but if they have no electricity going to their building (for example) you're moaning at them for something out of their control.
"If you wish to make an apple pie from scratch, you must first invent the universe." - Carl Sagan
i am wondering if they have this many problems now i wonder what happens when they go ahead with legacy
It's progress, of a sort.
"You know what the chain of command is? It's the chain I go get and beat you with until you understand who's in ruttin charge around here." - Jane Cobb
And once again you're missing the original point, I'm saying you may be moaning at your TV manufacturer (Cryptic) for an issue caused by your satellite dish (someone else). It may be an issue that has nothing to do with Cryptic, we don't know for sure. I understand that you've paid for the game and expect to be able to play it but if they have no electricity going to their building (for example) you're moaning at them for something out of their control.
That would be understandable if it happened once in a while... but this is the fourth time in the past weeks they have no electricity? No way, sorry.
Your pain runs deep.
Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
I kinda envy that. Fleet im with is...kinda lacking.
Well you can always feel free to drop us a PM in game, whenever we get back to that, not trying to poach or promote... Well not much! But I was in a fleet before this one and it basically worked like this:
You provide all goods for projects - Admiral gets benefits.
And it was very slow and under-appreciated work, since changing fleet I've found a new joy and reason for being in a fleet.
"If you wish to make an apple pie from scratch, you must first invent the universe." - Carl Sagan
Comments
no.. the french client update is very important and it needed to not wait until thursday
I AM NOT A FAN OF PWE!!!!
MEMBER SINCE JANUARY 2010
Gogogogogogogogogogogo!
And once again you're missing the original point, I'm saying you may be moaning at your TV manufacturer (Cryptic) for an issue caused by your satellite dish (someone else). It may be an issue that has nothing to do with Cryptic, we don't know for sure. I understand that you've paid for the game and expect to be able to play it but if they have no electricity going to their building (for example) you're moaning at them for something out of their control.
"If you wish to make an apple pie from scratch, you must first invent the universe." - Carl Sagan
It's progress, of a sort.
Cubeageddon - You are the last hope. Find it in the Foundry!
The Space Race - An alternate to PVP - In Foundry Now!
Not a single one. And I read the entire thread last time it went down.
You're not low on milk, I just put a gallon in your fridge.
We hit 1000 replies.
I'm gonna make beef Lo Mein here in a few minutes, that stuff is soooooooooooo good, by Wala!
Wala makes some great food, you guys need to try that brand. Not just lo mein, but a bunch of different entree's.
That would be understandable if it happened once in a while... but this is the fourth time in the past weeks they have no electricity? No way, sorry.
Thats the Cryptic diffrence.
Nepht and Dr Deflecto on primus
Actually, recent research has shown he was neither.
I took upon me the task of educating this board a bit here, so..
Look at this research paper. Link (no, not the Zelda one.)
Red Leader: Stay on target
Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
No more sugar for you :P
Now do the funky chicken! *dances*
Server is back up. Don't rush in or you'll break it again.
Nobody hates rabbits on my watch and gets away with it!!! :mad:
Oh don't even gorn there!
Cubeageddon - You are the last hope. Find it in the Foundry!
The Space Race - An alternate to PVP - In Foundry Now!
They both say AARRGGGHHHH!!!!!!!
Boo-Doom-Boom!
You want a second joke?
OK, your ugly Gorn face! (just kidding)
+1 their new slogan!
I AM NOT A FAN OF PWE!!!!
MEMBER SINCE JANUARY 2010
Well you can always feel free to drop us a PM in game, whenever we get back to that, not trying to poach or promote... Well not much! But I was in a fleet before this one and it basically worked like this:
You provide all goods for projects - Admiral gets benefits.
And it was very slow and under-appreciated work, since changing fleet I've found a new joy and reason for being in a fleet.
"If you wish to make an apple pie from scratch, you must first invent the universe." - Carl Sagan
Bwahahahahaha! Good one!!!