2 little server crashes and the star trek philosophy goes out the window..so much for getting visits from alien races and making first contact we as a species just aint ready....:(:o
We're aware that the servers are inaccessible at the moment and are investigating. Thanks for bearing with us!
We'll update this post with more info as soon as we have it.
Thanks again!
Update 1 (1:25AM PDT): We believe we may have identified the issue that has caused the server outage and are looking into a solution. Thanks for waiting!
Update 2 (1:37AM PDT): We are making excellent progress and are working to bring the servers back up as soon as we can. Thanks for your patience!
Update 3 (1:51AM PDT): We are going through the necessary steps to bring the shards online and ensure stability. Thanks for sticking with us!
Pasted from the Neverwinter forum---seems they have a Dev Tracker category on that one. Original post was from 12:58 today, but I can't make sense of the time zones used since the forums are different from the servers that are different from...um, where I am, so I get jet lag just fishing for info.
I find this line of replies sadly hilarious. We put a lot of work into the massive list of fixes/changes above, and ya'll are hung up on the ability to skip our content. =p
A free expansion, that's going to be live in three weeks, on the same server as a new game going through open beta and then being released on the same server.
NW is going to be very popular, as will LoR. This is a sign of things to come if Cryptic don't fix this before those releases.
As for compensation, lifting the dil cap for a while is a great idea. It's not going to cost them anything and it buys some form of appreciation from their customers - who at the moment aren't terribly impressed.
I kinda did mean an update page for today, rather than the patchnotes page. All I've seen from Cryptic about this is a crappy text box on the front page that says "****s on fire yo, we's tryin to fix it".
Which tells us absolutely nothing we didn't already know, gives us no time frame and little hope that anyone at Cryptic knows whats going on, what they're doing or even cares what its customers think.
just to let you guys know that yesterday the server went down cause 1 of the fans in the server overheated and broke off and server got to hot and was on fire ...thats why it took so long to get back online ...why the server is offline agian i have no clue but think there replacing the server agian or another fire at cryptic lmao
Where in the hell are you getting that from?? 99.9% sure that definitely wasn't from an official source. In fact the only thing that was stated about the crash yesterday from Branflakes was that there was a hardware failure.
Chances are whatever component failed yesterday caused more damage or damaged another component causing that one to fail tonight.
I kinda did mean an update page for today, rather than the patchnotes page. All I've seen from Cryptic about this is a crappy text box on the front page that says "****s on fire yo, we's tryin to fix it".
Which tells us absolutely nothing we didn't already know, gives us no time frame and little hope that anyone at Cryptic knows whats going on, what they're doing or even cares what its customers think.
Jan 2013?
Welcome to Cryptic. It's called that for a reason. They'll let you know when the servers are back up after they're back up. That's the best you can hope for, as far as an explanation goes.
The chat servers were down, and the realm servers remained up. So I think the game runs on atleast two servers. Chat and Game Play.... From what I recall is that login servers are also a different server than Game play, because they were doing maintainence on the login servers and players were informed that login would not be possible during the maintenance....
So probably this:
Login to Account Server (Not sure if its shared)
Chat on a Global Chat Server (All cryptic chatter)
Realm servers for the game play.... (Potentially shared)
but, I probably only have speculation... and intellectual property would probably limit their staff from telling us.
<|>< . . . <z^>< . . . <zX^>< <( (..) )> oO(There's always a bigger Fish in the sea.)
I find this line of replies sadly hilarious. We put a lot of work into the massive list of fixes/changes above, and ya'll are hung up on the ability to skip our content. =p
I would suggest you all play minecraft. Before you know it it will be the 21st and we can all come together back here to complain about the download time or that the romulans arent green enough.
As a time traveller, Am I supposed to pack underwear or underwhen?
Not everything you see on the internet is true - Abraham Lincoln
Comments
No, they aren't. The MMO Status website may think so, but you still timeout logging in.
Never Online. :P
Pasted from the Neverwinter forum---seems they have a Dev Tracker category on that one. Original post was from 12:58 today, but I can't make sense of the time zones used since the forums are different from the servers that are different from...um, where I am, so I get jet lag just fishing for info.
We have found it: General Server Stability. We are strong now...
in 10ish hrs or so that PR stunt is supposed to start on Raptr. Plenty of time to drive the page count up before they start panicing
that or they were lying about the number of players on at once time hahaah
Take back your home,end the grind!
Volunteer moderators policing the forums is like a mall cop trying to solve a murder.
Agreed there. Very well said.
I kinda did mean an update page for today, rather than the patchnotes page. All I've seen from Cryptic about this is a crappy text box on the front page that says "****s on fire yo, we's tryin to fix it".
Which tells us absolutely nothing we didn't already know, gives us no time frame and little hope that anyone at Cryptic knows whats going on, what they're doing or even cares what its customers think.
Sig by my better half.
Never said they were online long....
Lol:D, I might add to my sig at some point:)
Apparently some forum posters have diplomatic immunity nowadays, where can I get mine? [SIGPIC][/SIGPIC]
Where in the hell are you getting that from?? 99.9% sure that definitely wasn't from an official source. In fact the only thing that was stated about the crash yesterday from Branflakes was that there was a hardware failure.
Chances are whatever component failed yesterday caused more damage or damaged another component causing that one to fail tonight.
I wish there was a like button for STO forum posts
Sig by my better half.
Jan 2013?
Welcome to Cryptic. It's called that for a reason. They'll let you know when the servers are back up after they're back up. That's the best you can hope for, as far as an explanation goes.
The chat servers were down, and the realm servers remained up. So I think the game runs on atleast two servers. Chat and Game Play.... From what I recall is that login servers are also a different server than Game play, because they were doing maintainence on the login servers and players were informed that login would not be possible during the maintenance....
So probably this:
Login to Account Server (Not sure if its shared)
Chat on a Global Chat Server (All cryptic chatter)
Realm servers for the game play.... (Potentially shared)
but, I probably only have speculation... and intellectual property would probably limit their staff from telling us.
ROFLMAO!
what sucks is apparently this is true
hahah yeah..thats true
Everything that important is stickied. Everything else is just current chatter, server outage is a very current issue.
Any online game forum is the same with an outage, getting on your high horse about it won't change anything.
Well put it online then !
Not everything you see on the internet is true - Abraham Lincoln
Occidere populo et effercio confractus
Some of it is comedy gold, if that's not sufficient compensation then I don't know what is :P
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