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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

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  • emeraldfusioncohemeraldfusioncoh Member Posts: 14 Arc User
    edited October 2012
    Using a VPN, I'm patching now!!!

    Thanks for posting it!

    http://sto-forum.perfectworld.com/showthread.php?p=5761811&highlight=free#post5761811
  • bornbaddbornbadd Member Posts: 36 Arc User
    edited October 2012
    So this problem still exists for me ...is there still no fix for this ?? I have not played for almost 2 months , is this vpn thing really the only option ?
  • bornbaddbornbadd Member Posts: 36 Arc User
    edited October 2012
    vpn didn't do jack to help with this fix ~!
  • jellico1jellico1 Member Posts: 2,719
    edited October 2012
    Hi Everybody

    never had any problems launching the game until this morning the message in the launcher says this

    Unable to start game client the parameter is incorrect


    any ideas what this means ?
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  • philchapphilchap Member Posts: 269 Arc User
    edited October 2012
    i played last night just fine. this morning i cannt get it to patch
  • bornbaddbornbadd Member Posts: 36 Arc User
    edited October 2012
    Well I am Currently downloading patches thanks to a response from PW... Dunno if its going to fix my problems or not but here ya go ~!!

    http://techsupport.perfectworld.com/
  • nyniknynik Member Posts: 1,628 Arc User
    edited October 2012
    sivvas wrote: »
    Try this, it seems to work just fine for STO.
    The original post is here.

    Check this out.

    Step 1:
    Google Hotspotshield

    Step 2:
    Install the free VPN

    Step 3:
    Run the VPN software and connect. Once connected you are routing traffic through the VPN. You can verify by checking your external IP by Googleing "What's my IP"

    Step 4:
    Lauch the STO launcher. It should start updating and patching.

    Step 5:
    Once the patch is complete, turn off the VPN connection. Once disconnected, you should be on your normal internet. You can verify by checking your external IP by Googleing "What's my IP" - it should be different than your VPN IP address.

    Step 6:
    Press the PLAY button.


    Just FYI- after you patch, you will STILL be unable to run the BLR launcher without first launching the VPN service. Just make sure you shut it off after the launcher is launched or you will be playing the game through the VPN! This will lag you really bad in game... Ohh, and for those who think I can just launch STO from the STO.exe after a patch, it will not work for me without first launching the launcher and pressing play...

    It took me weeks to get this working. I hope I help a few people out!!!

    Thanks this helped me when I encountered this issue (again). I found that I did not have any adverse latency issues when playing while using the vpn (which is very seamless and hassle free).

    Its annoying and disappointing that I need to use this at all for the launcher and game to function correctly now.
  • philchapphilchap Member Posts: 269 Arc User
    edited October 2012
    to sivvas you saved me a bunch of money i was fixing to shell out for a new router.
  • sivvassivvas Member Posts: 3 Arc User
    edited October 2012
    philchap wrote: »
    to sivvas you saved me a bunch of money i was fixing to shell out for a new router.

    You're welcome. Glad I could help.
  • sc698091sc698091 Member Posts: 0 Arc User
    edited October 2012
    I have the same problem.
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited November 2012
    Had the same problem since the November 1st patch. VPN for the win. Wrapped up the problem right nicely. Thank you very much.

    EDIT

    I stand corrected. Hours later and the game still can't patch files. I may have to actually play through VPN. Sad.

    Cryptic if you guys are listening, please PLEASE I'm begging make each update for the launcher available for manual download from the main site, so if the autoupdate fails we can do it ourselves.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • masaki777masaki777 Member Posts: 35 Arc User
    edited November 2012
    I've been having this problem >.< I really don't want to connect through a VPN when I live in the damn US...vpns are used to connect to games that aren't in your region...so I really hope they fix this...because it's sad...that this has been happening since 8/12...
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  • salvidlinsalvidlin Member Posts: 6 Arc User
    edited November 2012
    I would love to be able to play this game again too but even with the VPN I get the "unable to connect to patch server" issue.

    Hopefully support can get us some answers on this sometime soon. Sucks being a lifetime sub and suddenly unable to play because the launcher refuses to connect to the server. when others can obviously play still.
  • masaki777masaki777 Member Posts: 35 Arc User
    edited November 2012
    lol ouch..life time sub and still can't get in with vpn...that's gotta suck BIG time...
    [SIGPIC]http://i36.photobucket.com/albums/e25/777lover/madhatter2.jpg[/SIGPIC]
  • salvidlinsalvidlin Member Posts: 6 Arc User
    edited November 2012
    not too bad atm....its been a while since i tried to play due to a move but i have been around off and one since game launch so I have played more than enough to make the money spent worth it.
  • anserd24anserd24 Member Posts: 1 Arc User
    edited November 2012
    its the same here, i downloaded it from my steam account, and it just says invalid username or password every time, i really want to play to! :confused:
  • kurtzroykurtzroy Member Posts: 0 Arc User
    edited November 2012
    Having a similar problem VPN solution isn't working assuming I am doing it right. This is absurd, servers don't function correctly most of the time yet Cryptic/PWE wants us to pay for zen etc. Unbelievable!
  • dutyb4honordutyb4honor Member Posts: 3 Arc User
    edited November 2012
    Yeah i just purchased 2000 zen from c store, and i wanted to buy consumables for my starship very exciited to log on :D but... when i log on i get this error saying my connection timed out check your internet connection??? but clearly im connected to internet.. anyways... i hope they fix this issue fast. :mad:
  • potasssiumpotasssium Member Posts: 1,226 Arc User
    edited November 2012
    VPN solution is not working for me either... This is very very frustrating to say the least.
    .
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  • zardonfarzardonfar Member Posts: 0 Arc User
    edited November 2012
    It looks like they are aware of the issue.. This is posted on the main site:

    "We are aware of some issues with patching. We are working to resolve the issue."
  • yuvondovahyuvondovah Member Posts: 0 Arc User
    edited November 2012
    Hi,

    I have been on and off the game all day today and noticed a few problems with buying zen from the store earlier (the website took a long time to load).

    When I was just about to start the daily officer reports foundry missions the real trouble started and the launcher stopped working.

    I got kicked by the server after about 2-3 minutes, saying that there was a problem with dynamic patching. I managed to get back in, tried again and the same thing happened. So I thought restarting the game might help. It didn't.

    I then cleared all temp files, restarted my laptop, checked my firewall, antivirus software and even tried running as administrator. (I am administrator but I know some games will still require this, depending on their system and/or settings so who knows.)

    I can access all websites just fine except www.*startrekonline.*com. A malware/virus-scan came back negative.

    I also tried replacing the launcher file as mentioned here: http://techsupport.perfectworld.com/showthread.php?t=4341 but it still won't work. I have noticed that my game files are in C:\Users\Public\Games and not C:\Program Files\Cryptic Studios. I didn't change it when I installed the game but could that be a problem?:confused:


    Please let me know what else I can try to get back into the game.
  • zardonfarzardonfar Member Posts: 0 Arc User
    edited November 2012
    It looks like they are aware of the issue.. This is posted on the main site:

    "We are aware of some issues with patching. We are working to resolve the issue."
  • nostranoobusnostranoobus Member Posts: 1 Arc User
    edited November 2012
    Just got hit with this plague also... Seems we will not live long and prosper after all...
    Great job cryptic... Same deal guys as soon as i hit ENGAGE nothin... now it wont even load the login screen... Still no fix yet huh? There goes hours of my life.... Thanx cryptic....
  • thawitchking3thawitchking3 Member Posts: 0 Arc User
    edited November 2012
    im having the same problem to can't do my dailys :mad:
  • arveduyarveduy Member Posts: 1 Arc User
    edited November 2012
    I have the same problem...
  • yuvondovahyuvondovah Member Posts: 0 Arc User
    edited November 2012
    Thanks zardonfar, since I can't even open the website, I'm glad you replied. :)

    Let's hope they'll find out what went wrong and why. Guess I'm gonna go watch some episodes on tv while I'm waiting to reduce the withdrawal symptoms. :P
  • teren1teren1 Member Posts: 12 Arc User
    edited November 2012
    Alright. Seriously, they've apparently been having this problem for MONTHS and have no resolution? What's going on, Cryptic? Customer service is not looking to be a strong point right now. Plus, their little blurb on their website isn't showing anymore...is that because they think they've fixed it?

    The problem is not my internet connection. I've reset the computer, the router, altered settings, etc. So...waiting on you for the fix, Cryptic.
  • yuvondovahyuvondovah Member Posts: 0 Arc User
    edited November 2012
    potasssium wrote: »
    VPN solution is not working for me either... This is very very frustrating to say the least.
    .

    Same here, VPN isn't doing the job.
  • zardonfarzardonfar Member Posts: 0 Arc User
    edited November 2012
    I'm guessing these are the problem:

    http://sto-forum.perfectworld.com/showthread.php?t=437451

    http://sto-forum.perfectworld.com/showthread.php?t=437421
  • zardonfarzardonfar Member Posts: 0 Arc User
    edited November 2012
    I'm guessing these are the problem:

    http://sto-forum.perfectworld.com/showthread.php?t=437451

    http://sto-forum.perfectworld.com/showthread.php?t=437421
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