Well methos, we can hope if they are starting to get a clue about this and know its a problem they will leave some people on over the weekend to work on it. Servers crash over the weekend etc, they have to have some kind of support or tech team in place. Maybe not fully staffed like Mon-Fri but we have to hope some are on and have been tasked with this so we will shut up and leave them alone.
And leave them alone we will not, until we're all sharing a drink at Quark's or ESD's Club 47!!!:P
Yet, I would be really surprised, albeit pleasantly surprised as well, if this somehow gets resolved before Monday.
Supposedly there's this Hurricane named Issac headed in my general direction and set to arrive either Sunday or Monday...nah, I shouldn't even jinx myself by writing what I'm thinkin'! Yet, I'm sure ya all can guess where I was headed with that.:P
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
I am holding no illusions of a fix even after Monday, but if I dont hope for something then I will be miserable. So lets hope they are working on it at least
And leave them alone we will not, until we're all sharing a drink at Quark's or ESD's Club 47!!!:P
Yet, I would be really surprised, albeit pleasantly surprised as well, if this somehow gets resolved before Monday.
Supposedly there's this Hurricane named Issac headed in my general direction and set to arrive either Sunday or Monday...nah, I shouldn't even jinx myself by writing what I'm thinkin'! Yet, I'm sure ya all can guess where I was headed with that.:P
Stay dry and safe, if Issac turns north a little early, I'm in the crosshairs.:eek:
"If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid." Q Join the 44th Fleet. [FED and KDF] Apply Online: startrek.44thfleet.com
Well here we are, Sarurday, 2 weeks since last login and 3 months since this whole issue began for me. I cant even bear to go to the STO main page anymore and look at the all the new cstore goodies I cant log in to get I hated the 1st season TNG uniform but I would still like to have it for posterity, the new Sovereign refit? Damn I want to fly it
Now Guild Wars 2 is giving me Connection Errors Present, Retrying...... I cant win. What they have though which Cryptic should adopt is a Connection Diagnostic that will run and analyze everything and then spit the data into a text file. it does all the tracers and everything. Quite handy, well if I cant get in I get my 80 back and go CStore shopping when Trek is fixed.
Unlike PWE I heard back from support within 10 minutes of my tickets, they had a server crash with it being headstart weekend. Gee I seem to remember STO being offline for most of its headstart too...oh wait that still happens quite frequently, nm lol
Sorry STO/PWE team I am justified in taking shots until this is fixed.
Stay dry and safe, if Issac turns north a little early, I'm in the crosshairs.:eek:
Thanks for the safety well wishes Defcon! I take it you might be in South Florida? I'm in the Orlando area. So, I'm pretty sure my area will only be barely effected by this storm. Yet, ya never know with hurricanes. They can be awfully erratic and fickle. If it builds strength and decides to slam into Tampa, then things might not be so nice in Orlando. Here's hoping Isaac just fizzles out.
Well here we are, Sarurday, 2 weeks since last login and 3 months since this whole issue began for me. I cant even bear to go to the STO main page anymore and look at the all the new cstore goodies I cant log in to get. I hated the 1st season TNG uniform but I would still like to have it for posterity, the new Sovereign refit? Damn I want to fly it.
Now Guild Wars 2 is giving me Connection Errors Present, Retrying...... I cant win. What they have though which Cryptic should adopt is a Connection Diagnostic that will run and analyze everything and then spit the data into a text file. it does all the tracers and everything. Quite handy, well if I cant get in I get my 80 back and go CStore shopping when Trek is fixed.
Yeah, tomorrow will mark two weeks since I was last able to login. Extremely frustrating to be left out of STO game-time on a Saturday. As for that other game you mentioned Bannon3, is it a Cryptic/PWE game as well? If not, then perhaps it would be best not to mention it altogether, so as to avoid confusing matters with any Devs or Techs that come peek in here. Besides, it just sounds like that other game got flooded with weekend activity. Any and all online games are prone to being paralyzed by too many folk all playing at once.
Myself and others here have had no problems whatsoever logging into other games. Just this one. And the login problem here seems to be spreading, I just encouraged another victim to join us, from the 'Free to Play Q&A' section of these forums. And yesterday I noticed a flurry of login problems that have been plaguing European STO players.
Sadly, since the PWE Techs likely have weekends off, I think we're all screwed until at least Monday.:rolleyes:
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Thanks for the safety well wishes Defcon! I take it you might be in South Florida? I'm in the Orlando area.
Are you on ATT also? Seems the problem may lie with ATT for me.
As for Isaac, I'm under a TS warning so some inclement weather is imminent within reasonable certainty. Good thing I'm not in the Keys any longer, they're under a hurricane warning. I went through hurricane Georges in '98 in Marathon (evac'd), Jeanne(evac'd) and Frances(staying was a mistake ) in '04 in Vero. We kinda take these seriously around here after going though some. Stocked up on water, food, fuel, ammo.
"If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid." Q Join the 44th Fleet. [FED and KDF] Apply Online: startrek.44thfleet.com
Are you on ATT also? Seems the problem may lie with ATT for me.
As for Isaac, I'm under a TS warning so some inclement weather is imminent within reasonable certainty. Good thing I'm not in the Keys any longer, they're under a hurricane warning. I went through hurricane Georges in '98 in Marathon (evac'd), Jeanne(evac'd) and Frances(staying was a mistake ) in '04 in Vero. We kinda take these seriously around here after going though some. Stocked up on water, food, fuel, ammo.
Nah Defcon, my ISP is Time Warner / Brighthouse Roadrunner. I'm pretty sure we've all exhausted the possibility of this problem being ISP related. I actually spent a couple of hours on the phone with my ISP a couple of nights ago, spoke to one of their Level 3 Techs and all. Even changed my DNS address to googledns (thus circumventing my ISP altogether as net jump point). So, yeah, pretty sure this problem is on Cryptic/PWE's end and they now claim they've got higher level techs looking into this problem. Doubt we'll see any progress until Monday, at the earliest.
As for the coming storm, hopefully we'll all endure it unscathed.
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
We made it to page 30!! I guess my hopes were misplaced. no support over the weekend as I havent heard anything either.
Spoke before I looked lol, got this:
Thank you for providing this information, I have forwarded this information to the investigation team. Please keep an eye on the patch notes for more information in regards to this issue. Additionally, please update this ticket if something changes in regards to this matter.
We made it to page 30!! I guess my hopes were misplaced. no support over the weekend as I havent heard anything either.
Spoke before I looked lol, got this:
Thank you for providing this information, I have forwarded this information to the investigation team. Please keep an eye on the patch notes for more information in regards to this issue. Additionally, please update this ticket if something changes in regards to this matter.
Kind regards,
Bannon3, at first I thought the message they sent you might've been the same as the last message I got from them yesterday. Yet, the wording of your message is slightly different, whilst the intent is much the same. And you received that message from PWE Tech at some point today then?
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Yes sometime this afternoon, so it looks like they are going to keep the ticket open until its resolved or I find something else to complain about. Sounds like they are doing something, oh God I hope this isnt just lip service but they have no reason to string us along really. They wouldnt want the blowback when we realized we were being misled.
Yes sometime this afternoon, so it looks like they are going to keep the ticket open until its resolved or I find something else to complain about. Sounds like they are doing something, oh God I hope this isnt just lip service but they have no reason to string us along really. They wouldnt want the blowback when we realized we were being misled.
Intriguing that they've contacted you today Bannon3! And encouraging as well, that news. Might mean that someone or a group of someones are still working on our problem, throughout this weekend.
I did notice something, taking a peek at the Tribble Boards. They released a patch for the Tribble servers yesterday and, from what I've discerned, they only usually do that kind of thing shortly before posting an actual patch to Holodeck. Now those Tribble patch notes didn't mention anything about our problem, but hopefully this all means an early patch might come that might get us out of this mess and back into the game.
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
It would be too good to be true Methos, but Saturday tribble patches are few and far between, maybe there is some embedded code fixes in there who knows? I would assume though if they found something they would inform us or just push it right to holodeck then ask us to try and log in. I will certainly be keeping my eyes on things anyway.
Well, sometime this evening will officially mark two weeks since I've been able to login and play STO.
I'm wondering if you guys might be able to clear up something that's been nagging at me for the past two days. In the last email that PWE sent me, they requested my IP address. It's also been suggested that going to CMD.exe and hitting 'ipconfig/release', 'ipconfig/renew' and then 'ipconfig/flushdns' has resolved this problem for a few people.
Here's the nagging bit...isn't that last procedure (release, renew, flushdns) supposed to result in you having a new IP address? If that's the case, then I can confirm that I still have the exact same IP address that I've had since last Monday. And I've tried the release, renew, flushdns bit quite a few times since then (including just now, before typing here).
Another thing I've noticed, via reading my 'ipconfig/all' report: The report states that my IP address has a 24 hour lease. That lease supposedly expired about an hour and a half ago (1:45PM). I intentionally didn't turn on my PC today until 2:30PM, hoping that the lease expiration would set me to a new IP address. Promptly after turning on the PC, I ran 'ipconfig/all' and, lo' and behold, it reported the same IP address. I have also noted, in the 'ipconfig/all' report, that it indicates '(Preferred)' after listing my IP address.
What makes this all the more puzzling is that my ISP (Time Warner/Brighthouse Roadrunner) supposedly provides users with dynamic IP addresses, rather than static IP addresses. Yet, it's pretty clear that my IP address has remained static since, at least, last Monday.
Can anyone clear that up for me? And can anyone also tell me if I can somehow get another IP address and, if so, then how?
One other thing I wanted to try. I read somewhere that some fella supposedly resolved this login/launcher problem by uninstalling his anti-virus software and then restarting his system. He claimed that the launcher worked fine after that.
I'm using 'AVG Anti-Virus Free Edition 2012'. Do ya guys think it would cause my system any harm if I uninstalled AVG, ran CCleaner to make sure AVG's wiped, and then tried the STO launcher?
Update:Well, I uninstalled 'AVG Anti-Virus Free Edition 2012', though I didn't run 'CCleaner' (quite frankly that program makes me nervous!). Doing so had absolutely no effect whatsoever. Still getting the same godsforesaken 'Trying to update the launcher...Unable to establish connection to Patch Server.' bit.
I would still appreciate some input on the 'ipconfig' issues I described above though!
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Methos, dont start falling back into that trap of tinkering with every little thing on your machine. We've identified this thing as a problem with Cryptic/PWE wait a bit and see what comes of it before you go uninstalling programs etc. I have Norton Internet Security 2012 which expires in 20 days or so, so usually when you renew Norton upgrades you to the new version so I will be wiping it with their uninstall tool probably. I can boot back up and see if I am able to log in but my money is on no.
Methos your ISP seems like mine with the dynamic ip address. Potentially if you turn off your router you could get a new address assigned if someone does it at the same time and they take your address but I always end up with the same ip. As for the ipconfig it clears the ip on the pc not the main ip on the router. So as long as you gave them the main ip address your fine.
I tried for the last week to get a new ip by turning off the router for hours at a time but always end up with the same one .
I can't wait until we're all back in game I'll be in the bar and adding all my forum crusaders as friends as we been through enough now. I miss my mk XII omega suit and my fleet saber/jem'hader attack ships need get backto bashing Borg, killing tholians and building my fleets base
[SIGPIC][/SIGPIC]
Original Join Date May 2009 - Real 1000 Day Veteran
Methos your ISP seems like mine with the dynamic ip address. Potentially if you turn off your router you could get a new address assigned if someone does it at the same time and they take your address but I always end up with the same ip. As for the ipconfig it clears the ip on the pc not the main ip on the router. So as long as you gave them the main ip address your fine.
I tried for the last week to get a new ip by turning off the router for hours at a time but always end up with the same one.
I can't wait until we're all back in game I'll be in the bar and adding all my forum crusaders as friends as we been through enough now. I miss my mk XII omega suit and my fleet saber/jem'hader attack ships need get backto bashing Borg, killing tholians and building my fleets base
Ya know, the longest I had left my cable modem (don't have a router) completely unplugged was about 15 minutes. Think that perhaps leaving it completely unplugged over night might help, in getting a new IP address?
And amen to friending all the disgruntled stalwarts here and gathering for some rounds at either Club 47 or Quarks, when and if we all ever get back Averydd!:D
When I was last logged in (two weeks ago as of tonight), I had just commissioned and named a Mirror Universe Assault Cruiser (that I was lucky enough to win at an SSR party), but had held off on customizing it until next time. Some nice fella, after I was inadvertently trapped on his Fleet Starbase, gave me thirty boxes of Tholian equipment, so I would have the full Tholian ground set. I only opened 1 box, leaving the rest for next time. Friday morning after I was logged on (when I first encountered this godsforesaken problem), I had discovered that the Type 6 material had been restored for my beloved Armitage Class Escort Carrier. And I've likely got a ton of returned (and hopefully some sold) exchange items to sort out...all when and if we ever get back in-game.
'Next time' has been taking too frakkin' long in coming already!:mad:
Oh, and by the way, Averydd, a dear friend of mine would absolutely love your screen-name, as her son is named Avery and she's a rabid Duran Duran fan!:D
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Cant wait to meet you all also!I got a Mirror Ship too the day before in a Tholian Lock Box it was one of the Star Cruisers but it had an extra Tac slot in exchange for a missing Sci slot, better configuration I say. I dont really use the Sci consoles too much. I was doing all the new Fleet stuff too to help out my respective fleets build the base or help expand it. Just when it was getting fun again with something to do, again theres the new Sovereign and uniforms, ahhhh I am waiting on the TNG bridge pack and if I am not in game to have it when it comes I will cry. lol
Methos the screen name is my main character name also Avery and my RL nickname DD
Yeah day or so before the issue I commisioned a Fleet Saber (Awesome ship btw) and instantly took it to fight Borg, first contact style, funny thing in the team was a akira retrofit, a sovereign and a defiant, and a jem attack ship so almost a full house on first contact reenactment.
I just want get back on and do the base and doffs, its going look like I got my ship and left, I'll show the fleet this thread when all done. I'm missing the fun of killing borg or just flying around in space in tiny escorts (Fleet Saber and Jem'Hader Attack Ship) annihilating borg and everything. I even miss teach newer player stfs lol.
DD
[SIGPIC][/SIGPIC]
Original Join Date May 2009 - Real 1000 Day Veteran
Bannon and Avery, I couldn't agree more in sharing your anticipation to finally get back into the game already!!!
Nagging question for all now. Have any of you, who've had this problem persist, noticed whether or not your respective IP addresses have changed since you first got hit with this bug??? And, if so, then I must also ask whether the problem persisted or simply went away?
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Mine has changed once or twice and you can see I am still stuck
Well, there goes that theory!:P In essence, it occurred to me that somehow our IP addresses might've become blocked by PWE/Cryptic's servers, on account of a glitch in their server system. Hence, why else would they be asking us for our IP addresses and why is it that some have been able to resolve this problem via 'ipconfig' commands, while others (myself included) clearly have not?
Thus, theoretically, a change of IP addresses might've resolved the problem altogether. Yet, if the IP addresses of effected players have changed, since they first encountered this problem and the problem still persists...then it can't be an issue with individual IP addresses being somehow blocked by PWE/Cryptic's servers.
At least that's how I've sorted it out...but I'm clearly no technical guru here. Yet, I am a tenacious and ordinarily successful problem solver. And it's fairly clear at this point that this problem is beyond my ability to solve.
And that said, I ask all of you who are suffering from this problem to post as much info on this problem as you can, both here and at the link to the PWE Tech Forum above!
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
I was finally able to login and get everything working fine. In my case, apparently all that was needed to do was to get a new IP address from my ISP. If you leave your router & modem disconnected for more than 8 hrs it will usually force the ISP to give you a new IP address when you reconnect. Not sure if this will work for anyone else, but I thought I'd throw it out there as the solution to my problem in case. Good luck!
That was 2 days ago, did Avery follow up? It wasn't clear to me whether we paste the info there or create a new ticket? In any case it's reassuring that the problem has penetrated their it's not our fault defenses, good! Unfortunately I can't shut my router down for 8 hrs nor should it be necessary this game should just work as it always did! They need to fix whatever they messed up I won't accept tinkering with my computer or IP adress as a fix, I never had to before this began and I could always connect fine. I got through 2 weeks ago fora few days, well maybe tomorrow we will get some updates on this!
I was finally able to login and get everything working fine. In my case, apparently all that was needed to do was to get a new IP address from my ISP. If you leave your router & modem disconnected for more than 8 hrs it will usually force the ISP to give you a new IP address when you reconnect. Not sure if this will work for anyone else, but I thought I'd throw it out there as the solution to my problem in case. Good luck!
Aha Escapay!!!! Now this plays directly into the theory I mentioned in my last post and bares successful fruit from said theory as well!!!:D If it weren't for the fact that Sunday just happen to be my busiest night of internet activity, then I would simply completely unplug my cable modem right now. Regardless, I shall most definitely do just that, once I've taken care of all my usual Sunday night online business.
With any luck, I too will have a new IP address come tomorrow morning and hopefully that shall enable me to get back into STO already!!!!
That was 2 days ago, did Avery follow up? It wasn't clear to me whether we paste the info there or create a new ticket? In any case it's reassuring that the problem has penetrated their it's not our fault defenses, good! Unfortunately I can't shut my router down for 8 hrs nor should it be necessary this game should just work as it always did! They need to fix whatever they messed up I won't accept tinkering with my computer or IP adress as a fix, I never had to before this began and I could always connect fine. I got through 2 weeks ago fora few days, well maybe tomorrow we will get some updates on this!
Bannon3, you're most definitely correct in asserting that this problem should never have happened to begin with and that it's clearly rooted in fault with PWE/Cryptic, as I can dredge up and post links, which attest that this problem has been an ongoing one since this game launched, back in 2010...with no 'clear' statement of resolution on PWE/Cryptic's behalf, ever. And I do stress 'CLEAR', because mere suggestions for solutions are not assertive enough to pass muster.
And Bannon3, might I ask why you can't disconnect your modem/router while you are sleeping? Might not necessarily take 8 hours for a dynamic IP address to be renewed. It could happen in 5 to 10 minutes or 1 to who knows how many hours, from what I've gathered. Yet, I suspect it wouldn't hurt to try a total modem/router disconnect, whilst you sleep.
Now eager for all my Sunday net business to be done, so I can unplug and test this now!!!!:P
Oh...and if any of you haven't already guessed the reasoning behind my dogged and manic problem solving addiction...it's all about being a lifelong Sherlock Holmes fan (BSI Scion member and all).
As The Master once said, and both Data and Spock have also paraphrased, "When you have eliminated the impossible, whatever remains, however improbable, must be the truth."
I do think I might change my Forum signature to that or at least add that to my existing signature, when and if we all get back into this game!:)
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
The thing is with IP lease time, is that it acutally refreshed half of the max time set by the DHCP server. So if they set it to 8 hours, at hour 4, it will 'renew' the address, so you will need to have the router off for like 4.5 hours to make sure it will 'let go' of the address. If it set for 12 hour period, it will renew at hour 6. 24 hours, hour 12 it will start to renew, meaning you have to have the router or computer off for half a day at least, before you get a new address.
So simply turning the router off while you asleep, (unless you sleeping for half the day away) is not really feasible)
The thing is with IP lease time, is that it acutally refreshed half of the max time set by the DHCP server. So if they set it to 8 hours, at hour 4, it will 'renew' the address, so you will need to have the router off for like 4.5 hours to make sure it will 'let go' of the address. If it set for 12 hour period, it will renew at hour 6. 24 hours, hour 12 it will start to renew, meaning you have to have the router or computer off for half a day at least, before you get a new address.
So simply turning the router off while you asleep, (unless you sleeping for half the day away) is not really feasible)
Yes and no. Way ahead of ya here...I think.;) The way I figure it, it would be best to disconnect one's cable modem and router just before the IP lease is set to expire (per 'CMD' and then 'ipconfig/all'). And then leave your cable modem and router completely disconnected for at least 24 hours, in the hopes of getting a new IP address.
I got tons of other nonsense on this PC of mine to keep me entertained for weeks, if need be. And then, there's the real world too, right? Yeah, I'm not stressing about the fact my IP address lease expires at 4:15PM tomorrow...okies, maybe just a lil' bit.;)
But ya know what boys and girls...I was around long before the internet, or ethernet or intranet...hell...I recall the patience it took to deal with a 2400 baud phone modem.
In other words kiddies, I gots patience.:cool:
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
Okies, Sunday net business done. Ohhhh...and now...literally just now, I'm experiencing a bit of Hurricane Isaac rain and wind. Genuinely, I do sincerely hope this storm causes no one any undue harm at all. Yet, I'm kinda gigglin' at the thought that it's only just now raining, here in Orlando...at 5:33AM.:P
That said, I'm fixated on some internet down time for the next day or two, starting at 4:15PM, later on today.
Got to test this ISP reset bit, as best I can, in the hopes of resolving this problem.
See ya on the other side and hopefully be smiling with connection to patcher and game joy brothas' and sistahs!:D
"Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
Vice-Admiral Methos Corinthian
methos71
I sort of had a related problem to this. I entered my password and it said 'loading launcher' for about, oh, ten minutes before finally going through. THen when I hit launch, it sat around for another five minutes doing nothing. I'm thinking this is something on their end.
Comments
Yet, I would be really surprised, albeit pleasantly surprised as well, if this somehow gets resolved before Monday.
Supposedly there's this Hurricane named Issac headed in my general direction and set to arrive either Sunday or Monday...nah, I shouldn't even jinx myself by writing what I'm thinkin'! Yet, I'm sure ya all can guess where I was headed with that.:P
Vice-Admiral Methos Corinthian
methos71
Stay dry and safe, if Issac turns north a little early, I'm in the crosshairs.:eek:
Join the 44th Fleet. [FED and KDF] Apply Online: startrek.44thfleet.com
Now Guild Wars 2 is giving me Connection Errors Present, Retrying......
Sorry STO/PWE team I am justified in taking shots until this is fixed.
Thanks for the safety well wishes Defcon! I take it you might be in South Florida? I'm in the Orlando area. So, I'm pretty sure my area will only be barely effected by this storm. Yet, ya never know with hurricanes. They can be awfully erratic and fickle. If it builds strength and decides to slam into Tampa, then things might not be so nice in Orlando. Here's hoping Isaac just fizzles out.
Yeah, tomorrow will mark two weeks since I was last able to login. Extremely frustrating to be left out of STO game-time on a Saturday. As for that other game you mentioned Bannon3, is it a Cryptic/PWE game as well? If not, then perhaps it would be best not to mention it altogether, so as to avoid confusing matters with any Devs or Techs that come peek in here. Besides, it just sounds like that other game got flooded with weekend activity. Any and all online games are prone to being paralyzed by too many folk all playing at once.
Myself and others here have had no problems whatsoever logging into other games. Just this one. And the login problem here seems to be spreading, I just encouraged another victim to join us, from the 'Free to Play Q&A' section of these forums. And yesterday I noticed a flurry of login problems that have been plaguing European STO players.
Sadly, since the PWE Techs likely have weekends off, I think we're all screwed until at least Monday.:rolleyes:
Vice-Admiral Methos Corinthian
methos71
Are you on ATT also? Seems the problem may lie with ATT for me.
As for Isaac, I'm under a TS warning so some inclement weather is imminent within reasonable certainty. Good thing I'm not in the Keys any longer, they're under a hurricane warning. I went through hurricane Georges in '98 in Marathon (evac'd), Jeanne(evac'd) and Frances(staying was a mistake
Join the 44th Fleet. [FED and KDF] Apply Online: startrek.44thfleet.com
Nah Defcon, my ISP is Time Warner / Brighthouse Roadrunner. I'm pretty sure we've all exhausted the possibility of this problem being ISP related. I actually spent a couple of hours on the phone with my ISP a couple of nights ago, spoke to one of their Level 3 Techs and all. Even changed my DNS address to googledns (thus circumventing my ISP altogether as net jump point). So, yeah, pretty sure this problem is on Cryptic/PWE's end and they now claim they've got higher level techs looking into this problem. Doubt we'll see any progress until Monday, at the earliest.
As for the coming storm, hopefully we'll all endure it unscathed.
Vice-Admiral Methos Corinthian
methos71
Spoke before I looked lol, got this:
Thank you for providing this information, I have forwarded this information to the investigation team. Please keep an eye on the patch notes for more information in regards to this issue. Additionally, please update this ticket if something changes in regards to this matter.
Kind regards,
Vice-Admiral Methos Corinthian
methos71
I did notice something, taking a peek at the Tribble Boards. They released a patch for the Tribble servers yesterday and, from what I've discerned, they only usually do that kind of thing shortly before posting an actual patch to Holodeck. Now those Tribble patch notes didn't mention anything about our problem, but hopefully this all means an early patch might come that might get us out of this mess and back into the game.
Vice-Admiral Methos Corinthian
methos71
I'm wondering if you guys might be able to clear up something that's been nagging at me for the past two days. In the last email that PWE sent me, they requested my IP address. It's also been suggested that going to CMD.exe and hitting 'ipconfig/release', 'ipconfig/renew' and then 'ipconfig/flushdns' has resolved this problem for a few people.
Here's the nagging bit...isn't that last procedure (release, renew, flushdns) supposed to result in you having a new IP address? If that's the case, then I can confirm that I still have the exact same IP address that I've had since last Monday. And I've tried the release, renew, flushdns bit quite a few times since then (including just now, before typing here).
Another thing I've noticed, via reading my 'ipconfig/all' report: The report states that my IP address has a 24 hour lease. That lease supposedly expired about an hour and a half ago (1:45PM). I intentionally didn't turn on my PC today until 2:30PM, hoping that the lease expiration would set me to a new IP address. Promptly after turning on the PC, I ran 'ipconfig/all' and, lo' and behold, it reported the same IP address. I have also noted, in the 'ipconfig/all' report, that it indicates '(Preferred)' after listing my IP address.
What makes this all the more puzzling is that my ISP (Time Warner/Brighthouse Roadrunner) supposedly provides users with dynamic IP addresses, rather than static IP addresses. Yet, it's pretty clear that my IP address has remained static since, at least, last Monday.
Can anyone clear that up for me? And can anyone also tell me if I can somehow get another IP address and, if so, then how?
One other thing I wanted to try. I read somewhere that some fella supposedly resolved this login/launcher problem by uninstalling his anti-virus software and then restarting his system. He claimed that the launcher worked fine after that.
I'm using 'AVG Anti-Virus Free Edition 2012'. Do ya guys think it would cause my system any harm if I uninstalled AVG, ran CCleaner to make sure AVG's wiped, and then tried the STO launcher?
Update:Well, I uninstalled 'AVG Anti-Virus Free Edition 2012', though I didn't run 'CCleaner' (quite frankly that program makes me nervous!). Doing so had absolutely no effect whatsoever. Still getting the same godsforesaken 'Trying to update the launcher...Unable to establish connection to Patch Server.' bit.
I would still appreciate some input on the 'ipconfig' issues I described above though!
Vice-Admiral Methos Corinthian
methos71
I tried for the last week to get a new ip by turning off the router for hours at a time but always end up with the same one
I can't wait until we're all back in game I'll be in the bar and adding all my forum crusaders as friends as we been through enough now. I miss my mk XII omega suit and my fleet saber/jem'hader attack ships
Original Join Date May 2009 - Real 1000 Day Veteran
Ya know, the longest I had left my cable modem (don't have a router) completely unplugged was about 15 minutes. Think that perhaps leaving it completely unplugged over night might help, in getting a new IP address?
And amen to friending all the disgruntled stalwarts here and gathering for some rounds at either Club 47 or Quarks, when and if we all ever get back Averydd!:D
When I was last logged in (two weeks ago as of tonight), I had just commissioned and named a Mirror Universe Assault Cruiser (that I was lucky enough to win at an SSR party), but had held off on customizing it until next time. Some nice fella, after I was inadvertently trapped on his Fleet Starbase, gave me thirty boxes of Tholian equipment, so I would have the full Tholian ground set. I only opened 1 box, leaving the rest for next time. Friday morning after I was logged on (when I first encountered this godsforesaken problem), I had discovered that the Type 6 material had been restored for my beloved Armitage Class Escort Carrier. And I've likely got a ton of returned (and hopefully some sold) exchange items to sort out...all when and if we ever get back in-game.
'Next time' has been taking too frakkin' long in coming already!:mad:
Oh, and by the way, Averydd, a dear friend of mine would absolutely love your screen-name, as her son is named Avery and she's a rabid Duran Duran fan!:D
Vice-Admiral Methos Corinthian
methos71
Yeah day or so before the issue I commisioned a Fleet Saber (Awesome ship btw) and instantly took it to fight Borg, first contact style, funny thing in the team was a akira retrofit, a sovereign and a defiant, and a jem attack ship so almost a full house on first contact reenactment.
I just want get back on and do the base and doffs, its going look like I got my ship and left, I'll show the fleet this thread when all done. I'm missing the fun of killing borg or just flying around in space in tiny escorts (Fleet Saber and Jem'Hader Attack Ship) annihilating borg and everything. I even miss teach newer player stfs lol.
DD
Original Join Date May 2009 - Real 1000 Day Veteran
Nagging question for all now. Have any of you, who've had this problem persist, noticed whether or not your respective IP addresses have changed since you first got hit with this bug??? And, if so, then I must also ask whether the problem persisted or simply went away?
Vice-Admiral Methos Corinthian
methos71
Thus, theoretically, a change of IP addresses might've resolved the problem altogether. Yet, if the IP addresses of effected players have changed, since they first encountered this problem and the problem still persists...then it can't be an issue with individual IP addresses being somehow blocked by PWE/Cryptic's servers.
At least that's how I've sorted it out...but I'm clearly no technical guru here. Yet, I am a tenacious and ordinarily successful problem solver. And it's fairly clear at this point that this problem is beyond my ability to solve.
I am really hoping that PWE has been earnest in their statements, both directly to us and via their Tech Forum here: http://techsupport.perfectworld.com/showthread.php?p=27691#post27691 that they're genuinely gathering information and investigating this problem.
And that said, I ask all of you who are suffering from this problem to post as much info on this problem as you can, both here and at the link to the PWE Tech Forum above!
Vice-Admiral Methos Corinthian
methos71
Aha Escapay!!!! Now this plays directly into the theory I mentioned in my last post and bares successful fruit from said theory as well!!!:D If it weren't for the fact that Sunday just happen to be my busiest night of internet activity, then I would simply completely unplug my cable modem right now. Regardless, I shall most definitely do just that, once I've taken care of all my usual Sunday night online business.
With any luck, I too will have a new IP address come tomorrow morning and hopefully that shall enable me to get back into STO already!!!!
Bannon3, you're most definitely correct in asserting that this problem should never have happened to begin with and that it's clearly rooted in fault with PWE/Cryptic, as I can dredge up and post links, which attest that this problem has been an ongoing one since this game launched, back in 2010...with no 'clear' statement of resolution on PWE/Cryptic's behalf, ever. And I do stress 'CLEAR', because mere suggestions for solutions are not assertive enough to pass muster.
And Bannon3, might I ask why you can't disconnect your modem/router while you are sleeping? Might not necessarily take 8 hours for a dynamic IP address to be renewed. It could happen in 5 to 10 minutes or 1 to who knows how many hours, from what I've gathered. Yet, I suspect it wouldn't hurt to try a total modem/router disconnect, whilst you sleep.
Now eager for all my Sunday net business to be done, so I can unplug and test this now!!!!:P
Oh...and if any of you haven't already guessed the reasoning behind my dogged and manic problem solving addiction...it's all about being a lifelong Sherlock Holmes fan (BSI Scion member and all).
As The Master once said, and both Data and Spock have also paraphrased, "When you have eliminated the impossible, whatever remains, however improbable, must be the truth."
I do think I might change my Forum signature to that or at least add that to my existing signature, when and if we all get back into this game!:)
Vice-Admiral Methos Corinthian
methos71
So simply turning the router off while you asleep, (unless you sleeping for half the day away) is not really feasible)
I got tons of other nonsense on this PC of mine to keep me entertained for weeks, if need be. And then, there's the real world too, right? Yeah, I'm not stressing about the fact my IP address lease expires at 4:15PM tomorrow...okies, maybe just a lil' bit.;)
But ya know what boys and girls...I was around long before the internet, or ethernet or intranet...hell...I recall the patience it took to deal with a 2400 baud phone modem.
In other words kiddies, I gots patience.:cool:
Vice-Admiral Methos Corinthian
methos71
That said, I'm fixated on some internet down time for the next day or two, starting at 4:15PM, later on today.
Got to test this ISP reset bit, as best I can, in the hopes of resolving this problem.
See ya on the other side and hopefully be smiling with connection to patcher and game joy brothas' and sistahs!:D
Vice-Admiral Methos Corinthian
methos71