Comments
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Thanks so much everyone for your kind words (and the list of things to work on as well/not so good things- some of it definitely needed to be said!) Transition periods are never fun and it will be rocky. But I hope you all give Sunny time to adjust and welcome him as much as you've welcomed me in the past! I don't think I…
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I've dropped some concerns about this already in my departure notes (or rather, things to look at), but even I don't have any more information than what the players have right now. That's not an exaggeration, I think I got that maybe a day or two before they posted it live on their news site.
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@jsxshadow This I've been debating. I doubt I'd get in much trouble after the fact, but their rules were more for keeping me sane than anything (this and the fact that if an employee's personal character was revealed to the public, any words coming from them would be representative of the company and/or be taken as gospel…
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Today was a busy day, so I'll go through this and try to catch everyone in one post! If I miss you, my apologies! @uchijawar I've been around the game long before my employment, so there's nothing to say I won't be around post. I obviously would not have a ton of influence like I did internally, but who's to say what the…
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@vin24 Actually, its quite the opposite. I got a job somewhere else and had put in my two weeks last Friday. I know the community will see my departure as either a firing or "strongly encouraged leaving", but it's nither of those! I definately wouldnt be able to post on the forums if that was the case. Although there alot…
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Hello everyone! We're extending this contest until JULY 6TH, since there was some confusion on the end dates for this. Be sure to get your submissions in by then!
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UPDATE : Leaderboards have been updated through 4/25! Same link as in the original post :)
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DQ points had its own slew of issues (points not being awarded for hours, causing huge volumes of tickets, having a limited amount of items to pick from). Jolly Old Jones was, as far as I know, the solution to DQ getting nerfed. The multiclienting restrictions via Arc (which users have found a way around) is a temporary…
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@dblazen1 Yes, because I do the following - - Weekly reports on the state of the game - Monthly reports on the state of the game - Post Mort reports/presentations on the expansion that just passed (and all future expansions) - Schedule planning for month(s) ahead (including all in game events, social and promotions,…
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I wasn't aware that this was going to be affected by DST changes, but apparently this was. I'm not sure if the CN even has this issue, but I'll send off an email to them today to see what can be done about it- we'll see what they say! With the increased workload I've picked up, I have to unfortunately sideboard activity on…
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If you are not being represented in the leaderborads (incorrectly, not at all, or have a different amount that what you should) please let me know - + How many tokens you currently have on you (include SS) + If you charged or spent during this time + how many days you have logged in I can then take those names and do…
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@shapoopi Alright I see! However if it comes up where people are getting banned erroneously for going through the Arc login flow and still opening these clients, then let me know. @mistressani On this one for personal cases, you'll need to contact support and see what they can do for you. I don't speak for them on how they…
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@cefre Removed your post and giving you a caution about this. I'm going to start purging any and all posts that talk about adding these strings (both this and the arc bypass) to clients and patchers. I dont know why people think this is ok to freely proliferate (and it could just be a result of lax management of posts like…
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To #2, that's not happening. Unless you mean do nothing for the platform? Which isn't exactly where I'd want to leave it. @shapoopi Which part is not true? I myself have not heard of players getting banned between this recent update and now for multi-clienting, however I know a day has passed on EU's side so I have no…
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@sontzu No, although you aren't the first to talk about those particular quests either. The issue was not WITH Arc specifically- rather that people were bypassing the entire system with a method that was being widely distributed. We closed that loophole off. @"limit1#4879" I still don't know why people post this rumor and…
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For those of you who are unable to log into your accounts due to long lost emails, inability to access old emails etc. Please contact support if you are in this situation! CS will be addressing these issues and have been alerted to these types of tickets coming in. Aside from the suspicious arc account behavior, I also…
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The current two client rule is still in affect. I've been hearing reports that it's possible to multi-client under the new fix, but this still means you are going through Arc login. Multi-clienting during this time period should not get you in trouble, since we have acknowledged that this side affect of requiring Arc login…
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Yes, so just so players are aware and to reiterate : 1) Servers affected - Dawnglory 2) What is occurring? Maintenance and Restart 3) Why? Culprit of suspicious arc account behavior is at it again (x2) Bonus Round : This is NOT because of the 6v6 arena alting or JoJ bots.
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@jacoblayson This is related to the issue that we saw at the end of January/Early February with the suspicious arc account behaviors. We should hopefully get Dawnglory back up and running in short order!
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@tek1nig We're having another maintenance tonight because the culprit is not stopping his attacks. If this doesn't alert you to the gravity of the situation and why we pushed Arc login in the first place, then I can't really impress upon you - or anyone - any more strongly the decision that we made last night. Its to the…
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Emergancy Maint from yesterday has been completed. You can still discuss the Multiclienting topic in the other available thread. You may also bring the discussions about why Arc login was added into the new maintenance thread that was posted HERE, since the cause of Arc login is related to the new maintenance we're having.…
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*Cross posted from the other thread* I'm going to be monitoring the progress of the maintenance now and then checking when the fix goes live. I'll come back tomorrow to address any replies I missed during this time and then (plus, I'll have to be on tomorrow anyways to run Scholarly Challenge). As always, be sure to be…
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I'm going to be monitoring the progress of the maintenance now and then checking when the fix goes live. I'll come back tomorrow to address any replies I missed during this time and then (plus, I'll have to be on tomorrow anyways to run Scholarly Challenge). As always, be sure to be respectful of each other and keep the…
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@shopcheese Not to get any hopes up but the SS I was shown of CNs LOOKS to be 6 (but can not confirm if theres like scrolling , cant read Chinese). @greenfire312 People are jumping in and getting involved from not just our office, but from EU and CN. I dont even think we've gotten to that part yet, since we wanted to keep…
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I've already had to delete direct links to other games, I dont want to keep a heavy moderating hand. @ninna321 I've played the game a long time before working here. I used multi clienting to sell herbs to get the materials for R9 and my gears. Ive been there, done that. I know that this is vital to the PWI economy. This is…
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@xdragonxx Ah sorry if my replies seemed to lean one way or another in lower range numbers. I was simply stating for reference that we currently have a max of 2, and FW has 3. Ive seen someone mention 5 (?) As a suggested number. As far as how many, thats going to involve more departments than just mine, so I cant give a…
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@sharpestsharpie unless they have 20-100 seperate computers in one room, this should stop this as well. Of course, putting in multiple clienting features into Arc client once we get that running will probably mean that could come back in some capacity, but the amount of JoJ Ive personally witnessed shouldnt be in the same…
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Steam, Blizzards own client, theres other examples out there. Steam was the first thing that jumped into my head for the security processes they have in place, not necessarily for any precieved value from the platform users can gain. Steams axuilary value isnt the comparison Im making here, as Im pointing out that extra…
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To lay this rumor to rest- this not, and I repeat NOT, for arena 6v6 abuse, as this is affecting not just us, but FW as well. (Take a peek over at their forums to see for yourself). This is related to supicious activity that we noticed happening at a severe rate related to arc accounts. Im jumping in between threads but to…
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@rawrkit As stated above or in the other thread, yes, we were fully aware of this and this point was also brought to concern from the CN side as they knew this would impact our players who multiclient for shops, to run instances etc. This was also brought up by multiple people, myself included, in the meetings we had on…