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What is the Arc Client?
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Kreatyve, I am taking you up on your offer because I am really disgusted. It is like they are not really reading what I am sending to them. The first person that responded seemed to be willing to help. The last response that I got, which was from someone else, was proof that the person that wrote it didn't even read what I…
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Actually I found a somewhat easier way. I keep my mouse on the buy button, click it once, then double tap enter. So basically it goes click, tap, tap, repeat. You sort of get a rhythm going and you would be surprised how fast it goes. I did 900+ in a very short time.
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I sent them an update with a better explanation and to their credit I got a reply back pretty quick. They asked me to verify a couple of things, so they can make sure and get it right, and I am waiting to hear back from them. Thank you for offering to help, it is very much appreciated :-)
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OK, I finally got a response and I am seriously not pleased. I have 3 characters on that account. I attached a screenshot to my ticket which clearly shows the name of the character that I was having the issue on. They looked at my account, saw that I had made the purchase on the other 2 characters and ASSUMED that I had…
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So, now it has been 3 days and still no response from support. Is there anything else that I cna do to maybe get this fixed? Someone on FB suggested sending an email but I haven't been able to find an email address to send it to.
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Are those character bound or account bound? I am not doing the event on her, because she is low level, I am doing it on my level 70.
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Oh wow, I wish now I had posted this yesterday. I didn't even think of that :' I am hoping that since I had the proper amount of Zen they will be nice and give it to me.
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Thank you I will do that.
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Yes I did and it didn't fix it but thanks for the answer.
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I went and checked and I got the first time buyers pack in the mail the day that I bought the Zen. I have all of the other items, got them that day, but still no character slot. :neutral: I am going to post in the Bug section and see if they will fix it from there. Thanks again for your answer.
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Thank you for the quick answer.