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Unexpected Server Problems - 12/31/14 (Resolved)

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  • drgermdrgerm Member, Neverwinter Beta Users Posts: 10 Arc User
    edited December 2014
    I'm in game ...
  • synslaughtersynslaughter Member Posts: 50 Arc User
    edited December 2014
    Well, I'm sorry you folks - engineers and admins and everyone else - have to spend your New Year's trying to untangle whatever the issues are in the systems. Thank you for that.

    (And I still think Akro's hair would look freaking smashing as white with blue tips. Not light blue, but that electric gaslight blue. It'd match the unicorn image.)
    I have the ability to heal you. A shield to protect you. Blades to slay your foes. Magic! So I'm a tiefling, so what? We have a common enemy, and a common goal. Here, you can put ornaments on my horns if it'll put you at ease.
  • thevampinatorthevampinator Member Posts: 307 Arc User
    edited December 2014
    urlord283 wrote: »
    you guys are killing me

    lol well, I think they will be on soon, The launcher works so maybe just another half hour, or worse another 6.
  • akromatikakromatik Member Posts: 1
    edited December 2014
    Neverwinter is now open. We are still working to restore chat and Foundry functionality. Thank you for your patience and support.
  • unabletodisplayunabletodisplay Member, NW M9 Playtest Posts: 61 Arc User
    edited December 2014
    I expect 100% Tiamat from the pent up contributions!!!
    Finally a chance to get the community to contribute at the same time!
  • cetangleskacetangleska Member Posts: 20 Arc User
    edited December 2014
    Replace the mugget spring actuator on the network cards
    akromatik wrote: »
    Greetings folks,

    Our engineers are still working on these issues. Still no ETA. I see a lot of people are curious about the issues going on. While I can't go into too much detail, I can say that there have been some network outages on some important systems.
  • scammerzascammerza Member Posts: 76 Arc User
    edited December 2014
    Yeah Open PvP, right after you see if you can get a Yeti at the bar.

    Funny enough, twice I've sent someone my yeti treat and they got it.
  • cephlancephlan Member Posts: 4 Arc User
    edited December 2014
    [IMG]<a href='http://postimage.org/' target='_blank'><img src='http://s3.postimg.org/y24cegamb/10891862_837435846315716_6595832969063039731_n.jpg' border='0' alt="10891862 837435846315716 6595832969063039731 n" /></a><br /><a target='_blank' href='http://postimage.org/'>post images</a><br /><br />[/IMG]
  • damko00damko00 Member Posts: 18 Arc User
    edited December 2014
    I hope they will fix it in next 12-15 hours, I gotta make some investments in Caer-Konig tommorow, after I eat dinner for breakfast.. Anyways, happy 2015!


    I drank(?) only 3 glasses(?) of champagne(?), yet the world is swirling already..

  • rishzothrishzoth Member, NW M9 Playtest Posts: 351 Arc User
    edited December 2014
    hey cryptic can u guys like idk...hurry up so i can finish my dailies?

    lol

    1234567890

  • scammerzascammerza Member Posts: 76 Arc User
    edited December 2014
    greyloche wrote: »
    something else that's funny. do a quick search on "Perfect World Entertainment" and "Cisco Smart Net Total Care" its a marketing blurb from Cisco about how PWE uses their services to keep their network up and running. I found it very funny.

    I'd find it funny if the problem was the networking hardware otherwise it doesnt make sense
  • thevampinatorthevampinator Member Posts: 307 Arc User
    edited December 2014
    And right after I say something It works, good luck everyone.
  • kisakeekisakee Member Posts: 193 Arc User
    edited December 2014
    !!!online!!!
    r9jtqurw.jpg

  • arcticmedicarcticmedic Member Posts: 40
    edited December 2014
    Oh, the flux capacitor is broken and we're trying to get the 2.1 gigawatts to fix it before the hamster wheel implodes and you, me, and the rest of this universe becomes some other universe's problem..."

    I found your problem right here. You only need 1.21 gigawatts to get the capacitor fluxing. They are overloading the system! Over fluxing might not only send the servers into a frenzy, but might also disrupt the space time continuum preventing Eliminster from sending back Tiamat after raid fails. I fear the Chaos Monster might already be on the loose feeding on rogue mogwai inside the frame work.
  • umcjdkingumcjdking Member Posts: 276 Arc User
    edited December 2014
    Pfft that depends how long you work with them. you do pick up the jargen, IF your not a "neckbeard" yourself just on a low paied admin job while you go to collage.

    What is more likely is their resetting things and going things one as a time to work out where the problem is. Process of elimination, and that's if it is something that can be fixed, then there is systems rebooting that need rebooting, reload times, back up transfer.. a BIG long list that will take forever to type up and longer to read. to keep it short, they have a big dragon load of stuff to check, reboot, recheck, tinker with and back up. So their more likely trying to get it going, at the moment systems have an amber light, and they don't want to post another update until its something meaningful. WHICH I can more then understand. so in the Mean time lets go spend time with family, friends or other games, and give the staff the time they need to get things working once more.

    These aren't your $1500 gaming computers. These are your $80,000 servers and $40,000 switches. Things are much, much more complicated than that. Rebooting is something you do when you have NO IDEA what the problem is or you have master/slave configurations on your equipment - which in that case it should be done away from the GIG for security purposes.

    What they are most likely doing is going line by line through the boot files at this point. Again, with the failure associated, probably a benign configuration error that tombstoned their LAN.
  • urlord283urlord283 Member, NW M9 Playtest Posts: 1,084 Arc User
    edited December 2014
    I konow how these guys feel

    I have spent many holidays on a Seismic boat in the GoM or North Sea fixing computer problems

    Urlord
  • rishzothrishzoth Member, NW M9 Playtest Posts: 351 Arc User
    edited December 2014
    Replace the mugget spring actuator on the network cards

    "A pair of pliers and a set of 30 weight ball bearings"

    -Fletch

  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited December 2014
    I found your problem right here. You only need 1.21 gigawatts to get the capacitor fluxing. They are overloading the system! Over fluxing might not only send the servers into a frenzy, but might also disrupt the space time continuum preventing Eliminster from sending back Tiamat after raid fails. I fear the Chaos Monster might already be on the loose feeding on rogue mogwai inside the frame work.

    But what if Elminster meets his past self? The entire space-time continuum could unravel!!
    ROLL TIDE ROLL

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  • scammerzascammerza Member Posts: 76 Arc User
    edited December 2014
    "Did you try turning it on and off again?"
  • urlord283urlord283 Member, NW M9 Playtest Posts: 1,084 Arc User
    edited December 2014
    umcjdking wrote: »
    These aren't your $1500 gaming computers. These are your $80,000 servers and $40,000 switches. Things are much, much more complicated than that. Rebooting is something you do when you have NO IDEA what the problem is or you have master/slave configurations on your equipment - which in that case it should be done away from the GIG for security purposes.

    What they are most likely doing is going line by line through the boot files at this point. Again, with the failure associated, probably a benign configuration error that tombstoned their LAN.

    I bet there are no $40K switches...

    more likely $100K+ switch routers

    Urlord
  • yesibebadyesibebad Member, Neverwinter Beta Users Posts: 25 Arc User
    edited December 2014
    I would say so if you are speaking at a commencement, but this is a forum. Take that icicle out of the place it does not belong and stop trying to sound smart by harassing people. It's highly annoying. Everyone here is just having fun. Precision of language is not necessary.
    greyloche wrote: »
    But thats NOT a PhD in Network Engineering. as was stated its a PhD in Computer Engineering. Precision in language is important.
  • huejaynushuejaynus Member Posts: 6 Arc User
    edited December 2014
    So i just logged in and i have 0 friends.. im going to check all my other toons. Hope this only a small/temp. glitch
  • scammerzascammerza Member Posts: 76 Arc User
    edited December 2014
    Is the gateway going to be attended to after the chat server?
  • tommys16231tommys16231 Member Posts: 0 Arc User
    edited December 2014
    huejaynus wrote: »
    So i just logged in and i have 0 friends.. im going to check all my other toons. Hope this only a small/temp. glitch

    yes its is the luncher said chat is offline
  • merhunesdagon1merhunesdagon1 Member Posts: 146 Arc User
    edited December 2014
    It was the daedra and an oblivion portal opened on top of the servers and mehrune came out spitting fire and accidentally stomped on the devs.
  • iandarkswordiandarksword Member Posts: 978 Arc User
    edited December 2014
    Now begins the login Zerg...
    "I don't know, I'm making it up as I go..."
    Featured Foundry Quest: Whispers of an Ancient Evil [v3] - NW-DQ4WKW6ZG
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  • edited December 2014
    This content has been removed.
  • damko00damko00 Member Posts: 18 Arc User
    edited December 2014
    Ah, so thats how Protector's Enclave looks with players but without all that trade spam! So peaceful!
  • aimeesellersaimeesellers Member, NW M9 Playtest Posts: 342 Arc User
    edited December 2014
    The chat and friends lists being down is kindof a biggie... hope its fixed soon.
    A'Mie Stormshield (GF) / A'Mie Stormshard (CW)
    Play Legit or Quit
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  • katbozejziemikatbozejziemi Member, NW M9 Playtest Posts: 856 Arc User
    edited December 2014
    umcjdking wrote: »
    $80,000 servers
    I don't think you know anything about computers.
This discussion has been closed.