Wish we had a collect all button for in game professions, it could almost take as much time as in gateway collect one by one, Happy new year every one, great job staff for this year, wish you joy, creativity and prosperity all year long, may this year be less about tech support and more about what you guys want to innovate!!
Give them a break guys, they were probably working on getting the game back up for us during the countdown and New Years. It's not like they took the game down on purpose and wanting to stay back to get it back up.
If you can't use gateway, then simply log onto the game to do your professions. It'll take you a few minutes longer to earn your free AD.
Have the gear and skills, but lack the friends to play with? Come and apply for Essence of Aggression. We have been here and strong since beta. (Immature, rude, and arrogant people will not be accepted)
Except it won't take a few minutes thanks to the continuing log in issues, timeouts and unresponsive server.
A few hours might be optimistic but a few days is more realistic.
Except you are the only one on the forum that is having issues that bad. (maybe 1 or 2 others) When it was actually the server it was everyone and we had 5 pages of posts about it in minutes after it went down. This means it's not the server. It's either you, your isp, or a router your isp is putting you thru on the way to the server. You've been told to go to the stickies on lag and disconnecting to try to figure out where your problem actually is. Until you do this there is nothing anyone can even try to do to help you.
Ummmm, how about they worked their butts off on NEW YEARS EVE to get the game playable again, AND they didn't even worry about them making money first like a normal business would.... they just got it up! ...
That is all fine, but then post an update saying the ETA is Monday. The last post implied they were still working on it. It's called communication.
I am new to game an getting my feet wet. I shortly discovered this wonderful gateway thing and now its down lol I hope it gets fix soon. Would love to see how this impacts my game as far as what I am reading on what it does. :cool:
Bleh, 7-9 slots of professions on 15 toons in-game is so tedious. Not to mention impossible during work days. Hope the gateway is up soon!
(almost)All my friends are Imaginary!
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hundetrenerenMember, Neverwinter Beta Users, Neverwinter Knight of the Feywild UsersPosts: 35
edited January 2015
Gateway.... I didnt know I loved it so much until it was gone - the sadness... 22 toons on 3 accounts, thats hard to swallow for "manual" work, hehe.
It would have been fast enough and not such a big issue to handle for a few days if it didnt have a 1 min waitingtime on each toon where you just sit there and look at the professions sloooowly popp one at a time... *please wait....* zzzzzz *popp*
*please wait...*...zzz..now?.... nope...z...*popp...*
Ammagawd the frustration! ^^
Its day 3 and im out of fingernails. I gotta buy more candy...
Im not gonna whine, (well, not much anyway, just a little bit.. as i just DID whine a ...little bit...) but - *big puppy-eyes* pweeze? Have mercy and give it back! I miss it so much..:rolleyes:
I think anyone could pass 1-2 days of professions on Gatewway, problem is us that are off on holydays and they started getting the frebbies off, yet you can see theyre giving them away but cant reach them because Gateway is offline
yes, Gateway is lower in priority compared to having the whole MMO up and running, but its still disappointing to miss those opportunities not for not staying posted, but because a technical problem x.x
I pretty much came to ask about the gateway as well. I haven't been playing for a variety of reasons and its more or less how I stay in touch with the game. Have they given any kind of estimate on that?
Nope, no estimate yet. I guess the holidays have messed up the usual response time.
If the devs are US based then they will be starting work in a couple of hours. A fix will take somewhere between 30 seconds and never, depending upon the problem. ;p
I'm also one of those who usually keeps their profs ticking along from work. I hope all my footmen don't expect to be paid for sitting around doing nothing when there are Astral Diamonds to be collected.
Prob is they said they work on it but they don´t.
Fooled again and that´s the feeling i have too often here!
I wouldn´t have that if they were just honest and said: sry guys we´ll fix that on monday because of our holidays or because of u have just a hangover or whatever but stop fooling around with the community!
they treat us like sh...:mad:
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onecoolscatcatMember, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 575Arc User
edited January 2015
It happened during a holiday. I don't know about Cryptic, but holiday work costs my employers an arm and a leg. Cryptic paid to get the essentials up (the game itself and billing), but the rest waits until the holiday was over. Cryptic'll get their flying monkeys back on it today.
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lifesavermMember, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild UsersPosts: 3Arc User
edited January 2015
I truly appreciate the team's efforts at Cryptic to get the game back online. I might say to Perfect World perhaps New Year's Eve was not the best time to schedule Arc maintenance. It would also be nice if the team(s) involved in game operations would give the Community Managers more to work with than we are aware of the problem. As an IT Manager myself, if I'd give people have the answers we get I'd be canned, paying customers should expect no less. The Community Managers have a hard enough time because they are always getting everyone's <font color="orange">HAMSTER</font> when something doesn't work. It's all about COMMUNICATION, rather than no ETA give some kind of answer like... Work will begin on the problem on Friday or Monday so while you still are not giving an ETA you are giving some framework, some kind of expectation, and that would go a long way towards superior customer service.
Anyhow free kudos to the Community Managers/Coordinators/whatever they are called for putting up with all our <font color="orange">HAMSTER</font>, and I hope my recommendation gets passed along.
[MwM] LifesaverM, Guild Master
The Midnight Watchmen Gaming Community - Since 2005.
Comments
If you can't use gateway, then simply log onto the game to do your professions. It'll take you a few minutes longer to earn your free AD.
Have the gear and skills, but lack the friends to play with? Come and apply for Essence of Aggression. We have been here and strong since beta. (Immature, rude, and arrogant people will not be accepted)
A few hours might be optimistic but a few days is more realistic.
Except you are the only one on the forum that is having issues that bad. (maybe 1 or 2 others) When it was actually the server it was everyone and we had 5 pages of posts about it in minutes after it went down. This means it's not the server. It's either you, your isp, or a router your isp is putting you thru on the way to the server. You've been told to go to the stickies on lag and disconnecting to try to figure out where your problem actually is. Until you do this there is nothing anyone can even try to do to help you.
That is all fine, but then post an update saying the ETA is Monday. The last post implied they were still working on it. It's called communication.
Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
It would have been fast enough and not such a big issue to handle for a few days if it didnt have a 1 min waitingtime on each toon where you just sit there and look at the professions sloooowly popp one at a time... *please wait....* zzzzzz *popp*
*please wait...*...zzz..now?.... nope...z...*popp...*
Ammagawd the frustration! ^^
Its day 3 and im out of fingernails. I gotta buy more candy...
Im not gonna whine, (well, not much anyway, just a little bit.. as i just DID whine a ...little bit...) but - *big puppy-eyes* pweeze? Have mercy and give it back! I miss it so much..:rolleyes:
yes, Gateway is lower in priority compared to having the whole MMO up and running, but its still disappointing to miss those opportunities not for not staying posted, but because a technical problem x.x
The Winter festival time should be extended by as many days as the techs are unable to revive the server.
If the devs are US based then they will be starting work in a couple of hours. A fix will take somewhere between 30 seconds and never, depending upon the problem. ;p
I'm also one of those who usually keeps their profs ticking along from work. I hope all my footmen don't expect to be paid for sitting around doing nothing when there are Astral Diamonds to be collected.
Fooled again and that´s the feeling i have too often here!
I wouldn´t have that if they were just honest and said: sry guys we´ll fix that on monday because of our holidays or because of u have just a hangover or whatever but stop fooling around with the community!
they treat us like sh...:mad:
Anyhow free kudos to the Community Managers/Coordinators/whatever they are called for putting up with all our <font color="orange">HAMSTER</font>, and I hope my recommendation gets passed along.
The Midnight Watchmen Gaming Community - Since 2005.
Safe travels,
Archmage Zebular of Mystryl
PWE Community Moderator
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]