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Redeeming "Welcome Back Pack" doesn't work.

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  • killgar8killgar8 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited September 2013
    Got an e-mail today with a key for 2 free levels, random epic weapon, and greater stone of health. Tried to redeem it and get "There was an error processing your request. Please try again."
  • darkfangamadeusdarkfangamadeus Member, Neverwinter Beta Users Posts: 2 Arc User
    edited September 2013
    Getting the same with my 2 levels key
  • kelly087kelly087 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2013
    Glad to know I am not alone in trying to Redeem the Key for two free levels.
  • trueshinsotrueshinso Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2013
    your not the only ones
  • fcnirimfcnirim Member Posts: 0 Arc User
    edited September 2013
    "There was an error processing your request. Please try again."
    I get this error with the redeem key which I get from "Free Levels in Neverwinter!" mail. Come Back Now! and stuff... Doesn't work.
  • tronystronys Member, Neverwinter Beta Users Posts: 7 Arc User
    edited September 2013
    Same here....What's up with this? Happened back in August as well.
  • bendrikbendrik Member, Neverwinter Beta Users Posts: 16 Arc User
    edited September 2013
    Add another to the list. Tried earlier today and just tried again. Still broke. You wouldn't think this would be too hard but it seems to be a common issue for them.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited September 2013
    complaining about not being able to get your free stuff... really? patience is a lost virtue.
  • daxensdaxens Member, Neverwinter Beta Users Posts: 1 Arc User
    edited September 2013
    Same here...
  • trueshinsotrueshinso Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2013
    bumping this
  • gmillz98gmillz98 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited September 2013
    still not working for me :(
  • zenzeezenzee Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2013
    And another not working.
  • wytchbladeswytchblades Member Posts: 6 Arc User
    edited September 2013
    Got mine to work but had to go to rewards vendor to pick up items.
  • kgcocolgirl10kgcocolgirl10 Member, Neverwinter Beta Users Posts: 2 Arc User
    edited September 2013
    Mine is still not working :c
  • cuteyzcuteyz Member, Neverwinter Beta Users Posts: 1 Arc User
    edited September 2013
    zebular wrote: »
    . . . . . Did you go to the Reward Agent and claim it? The Reward Agent has all the stuff you've entered codes for, waiting for you to claim and even reclaim should you toss something and decide you want it later. Head in the direction Sergeant Knox is facing, through the tunnel under the Temple of Tyr, and past the dude that gave you your peasant garb, and you'll run straight into the Rewards Agent.

    nice ty found it


    was thinking ya get it when ya hit 38 in the mail or so

    ^^


    but ty
  • mistahseytanmistahseytan Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited September 2013
    There was an error processing your request. Please try again.
  • darkmage72darkmage72 Member, Neverwinter Beta Users Posts: 5 Arc User
    edited September 2013
    4 days I have tried to get this code to work, 4 days of nope.
  • trueshinsotrueshinso Member, Neverwinter Beta Users Posts: 0 Arc User
    edited October 2013
    **** you pwe, and **** your game
  • darkmage72darkmage72 Member, Neverwinter Beta Users Posts: 5 Arc User
    edited October 2013
    1 week of trying to get it to work, 1 week of unable to do so.
  • nexus7000nexus7000 Member Posts: 0 Arc User
    edited October 2013
    I entered mine and it was successful but once in game there was no confirmation message or mail and the npc doesn't offer me anything other than that which I could claim anyway as a founder.
  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited October 2013
    nexus7000 wrote: »
    I entered mine and it was successful but once in game there was no confirmation message or mail and the npc doesn't offer me anything other than that which I could claim anyway as a founder.

    Check the other tabs on the vendor. Forgot which one it was.
  • nexus7000nexus7000 Member Posts: 0 Arc User
    edited October 2013
    dardove wrote: »
    Check the other tabs on the vendor. Forgot which one it was.

    Ah yes thanks, it was the Promo Tab and had to select the option twice to get the items. Glad I asked and thanks again for the swift and helpful reply :)
  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited October 2013
    Glad I could help.
  • daestar69daestar69 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited November 2013
    I'm having the same issue as well. Mine shows up listed under everything else I have redeemed in the past so I know it worked. It's not showing up in the game though.
This discussion has been closed.