Same problem here ... downloaded the game, installed it, but when it comes to the patcher, the error appears (french installation) ... Cannot go further ... Thanks for keeping us informed ...
I played the game for a bit then had to leave. When I got back I hit login, with the correct information, all it does is crash. I have done a clean install again and still the same issue.
I can Ok/Cancel and when I continue anyway (Ok button), it seems to load, but the login button doenst work (nothing happens after entering the correct login information).
Already re-installed, launching as admin and replaced the .exe. None of it fixed the problem.
We're looking into it right now and will resolve it shortly.
Update 1: We know the cause and have a team working on it. Thank you for being patient.
Update 2: Solution is being worked on. You'll be able to log in soon.
Update 3: The issues are related to the web server that hosts the Launcher page. We're working on a redirect and it should be fixed soon.
Update 4: We're going to QA (internally test) another update to the launcher. Hold tight - it's close! And remember, if you're a Founder stuck at login and already have a level 10+ character, check out Gateway! https://gateway.playneverwinter.com/
Update 5: Launcher fix in place. Thank you for being so patient while we work to resolve the issue. Log into Neverwinter NOW!
Update 6: For players who still cannot get in, we have a fix for you in a few minutes. Stay tuned. [Solution] Update 7:
Update 8: 403 errors - Looking into it! [Solution]Update 9: For players with 403 error, click on this link: https://my.perfectworld.com/nw/redeemkey. You don't need a key. Just go to the page to fix the 403 error. [Solution] Update 10: For "CrypticError: Oops! Oops! Your Cryptic application has crashed. To help us out, please indicate what was going on at the time of the crash, while we gather information." messages, close Teamviewer and Mumble if you have them opened. [Solution] Update 11: Error 36 message while trying to patch: [Solution] Update 12: "Cryptic Launcher Autoupdate" "Trying to update the launcher. Be patient. Tried connecting 1 time." Replace Neverwinter.exe listed in Solution Update 7.
Update 13: We're going to take the servers down to address a few issues in around 15 minutes. Maintenance thread here.
Update 14: Maintenance completed. We'll continue to monitor this thread.
Tried this. Now I get the launcher and after I sign in it just says connecting. Finally the launcher finishes saying "connecting" only to restart itself and tell me I have entered my password incorrectly or username. I've checked both. I've logged in and out of this website which is the same username and password as my game launcher. Any new ideas?
This "queue thing" is very bad.
Is there something wrong on their end as to why this is happening? or is this how it's going to be, a stupid amount in a queue?
this is beyond ridiculous! log in and I'm 7313 in queue, i turned to pour a glass of soda, 30825 in queue, turned to complain to my wife, now am 6449 in queue. will try complaining to my wife more
Woke up in Greyhawk, went by the Whistling Fish for breakfast. Weird mist in the cellar. Checked it out, ended up fighting Strahd in Ravenloft
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crow2000Member, Neverwinter Beta UsersPosts: 0Arc User
edited April 2013
I logged in 2 and a half hours ago to the bottom shard in the list & it let me straight in ? <- No founder pack.
Consider that there is likely hundreds of thousands of people trying to sign in all at once. You're only 7000th in line? Well that's not bad considering there is likely a hundred thousand people behind you.
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erebus2075Member, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 0Arc User
Patching here - Let's see how it goes after it's done patching.
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greiffMember, Neverwinter Beta UsersPosts: 2Arc User
edited April 2013
I would agree that this queue thing is pretty bad. I played a fair share of mmo, and i know it's the first night of open beta.... but i have never had to queue up to get in.... sure i got server full before, but that's why they have different server.....
im still at the patching launcher and it wont even move just says patching but i dont see no numbers or anything ive tryed everything to fix it but it still wont fix
The point of the beta is to locate issues and solve them before the game goes live. A problem with the queuing system is just one of the issues this game has right now, in beta, pre launch. Sit tight, keep calm, move along, and wait it out. It will get fixed before too long.
For some reason I can't start new threads and I can't set my Guardian status in my acct profile. Can Anyone able to start a new thread create one for everyone stuck at PATCHING at laucher??? I see ppl complaining because of the queue and tho I understand them there are ppl that are not even able to enter the game.....It would be nice if u stop posting regarding that matter as it's probably being issued.
"the patchclient got s message" was short for "The patchclient got a message while it was in a state with no response function" I'm not getting that box anymore,the game just closes out after I push the play button.
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daemonspadeMember, Neverwinter Beta UsersPosts: 0Arc User
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that will teach me for posting,,
now 29,983
Row 38
Character: 2
Type: Syntax error
Code: 0
URL: http://files.playneverwinter.com.s3.amazonaws.com/launcher/js/launcher.js
I can Ok/Cancel and when I continue anyway (Ok button), it seems to load, but the login button doenst work (nothing happens after entering the correct login information).
Already re-installed, launching as admin and replaced the .exe. None of it fixed the problem.
Same problem here. My queue time keeps increasing. Maybe if I wait long enough it will hit the digit cap and let me in?
Tried this. Now I get the launcher and after I sign in it just says connecting. Finally the launcher finishes saying "connecting" only to restart itself and tell me I have entered my password incorrectly or username. I've checked both. I've logged in and out of this website which is the same username and password as my game launcher. Any new ideas?
Is there something wrong on their end as to why this is happening? or is this how it's going to be, a stupid amount in a queue?
and people already with accounts and names on other shards well gl waiting 2 hours on getting in :P
we all know how that lighten the game experience having to wait hours in queuo then dc and wait more hours xD
Beta is beta. You'll get there, I promise!