Just as a heads up, and in no way defending the state of this game, but there has been an acknowledgment that the patch did not work for those who also have the bone golem mount, and its being looked into.
Black Unicorn - Account cannot be reclaimed. I have it on my main but it is not showing up for reclaim on anyone else.
Same here. I won and have both Omen of Despair and Black Unicorn on my main. Omen is reclaimable for all of my other characters, but the Black Unicorn is not.
EDIT: Sorry, @percemer, my main's name is Akneth (no last name or prefix. Just, "Akneth") | Class: Warlock | PC platform. Forgot to add it in my original post. I have also recently acquired the Dragon Hunter, and as mentioned by all and devs, I cannot reclaim it either.
My Dragon hunter is still only on the toon that got it in the lock box, is this ever going to get fixed? Is the horse fixed yet because I have no bonded to mine yet out of fear of it still being broken. Did you guys loose all your programers or something?
Hi! Same thing here. I bought a Dragon Hunter companion (account) from the Tramalune Auction House (meaning, from other player) and, until now (10 days or so) the companion is unclaimable on my others characters. This is, I believe, a critical flaw. Since it is a companion that directly affects the latest and newest campaign of the game, it should be on the priority list (I am afraid that the companion will be reclaimable once I have completely finished the campaign and it will be useless to me) Thank you very much for the attention and have a nice day 🙂
i had to rebuy a dragon hunter comp to unlock it today even though i already own the item i had to then buy it from ah today just so its now claimable unfortunately both mounts are still not claimable unless you rebuy the same items you already own thats the only fix right now though i wouldnt waste anymore ad to get items unlocked that you should already own
Even after today's patch on Xbox, black unicorn and dragon hunter companion is still not unlocked account wide.
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percemerMember, Neverwinter ModeratorPosts: 1,048Arc User
The Omen of Despair mount, the Black Unicorn mount, and the Dragon Hunter companion should now all be appropriately claimable from the Reward Claims Agent once applied to the roster. [...] However, there are still known cases where they can’t be claimed from the Reward Claims Agent; we’re still working on one more retroactive fix for the final known issue.
Same. Black Unicorn - Account bought with my main character Alacander Melanthium@alacander#1629 still cannot claimable. In fact I am wondering if the bug on mounts and companions that someone can get from the release of this last patch are claimable, but those that have been dropped from chests or bought and equipped previously... How do they appear from the rewards agent...
I finally got something besides reroll tokens and green insignias from the lockbox (Dragon Hunter companion) and it's broken. Waited patiently for it to be fixed, but I suppose I am in the "known cases where they can’t be claimed from the Reward Claims Agent" area as I still get no indication I can reclaim it on alts. I just got another one from the lockbox (RNG kinda hates me), but don't want to just waste it to see if opening it fixes the problem (rather give it to my wife's toon to help her out some). Hope it gets sorted soon.
I still cannot claim the omen of despair on any alts and now I cannot even swap it out of the stable on my character that looted it from the lockbox. Zanthar Uth Selesti@DozenBug4
Problem solved, After the last patch of 2 days ago I was able to redeem Black Unicorn - Account on all my alts, so I still bought Dragon Hunter - Account and I had no problem with that either. TY
Comments
EDIT: Sorry, @percemer, my main's name is Akneth (no last name or prefix. Just, "Akneth") | Class: Warlock | PC platform. Forgot to add it in my original post. I have also recently acquired the Dragon Hunter, and as mentioned by all and devs, I cannot reclaim it either.
Hello,
I claimed all 3, mythic and legendary mount and companion, on Xbox One and cannot reclaim them with my other characters.
The character that claimed them:
Commando Viper
Xbox Gamertag:
PanikVIPER
I hope there will be a way to fix it.
The dev team will fix these issues as soon as possible, thanks again for your patience!
Regards,
EU Community Manager @ Gearbox Publishing
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This is, I believe, a critical flaw.
Since it is a companion that directly affects the latest and newest campaign of the game, it should be on the priority list (I am afraid that the companion will be reclaimable once I have completely finished the campaign and it will be useless to me)
Thank you very much for the attention and have a nice day 🙂
[PC] Patch Notes: Version: NW.135.20220328a.2
[Console] Patch Notes: NW.135.20220208a.22
EU Community Manager @ Gearbox Publishing
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I can hope, right?
When will you guys finally fix this?