Lockbox of Dark Omens

plasticbat

https://www.arcgames.com/en/forums/neverwinter/#/discussion/1264854/lockbox-of-dark-omens

gor1llaf1st

neither is the dragon hunter companion, and legendary account hunting hawk has been not claimable again for a few updates now

tag

The new lockbox mount and companion are suppose to be account wide; however, I am unable to claim them on other toons. Please help.

doratea

I just put a ticket in on the same issue.

gor1llaf1st

legendary account hunting hawk has been not claimable again for a few updates now

mjlewis27

I am also not able to claim the dark unicorn on my other characters. @mjlewis27

tgwolf

Delete

miillsanthony

I got a black unicorn which hasn't been claimable on any additional charaters

pertadon99

I claimed the Dragon Hunter companion on Don Perta@pertadon99 on Thursday after the release of the Lockbox. However It does not appear in the RCA for the character that was claimed on or any other of my characters. Platform: PC. The character that claimed the companion has its bonus and can be summoned.

percemer

Thank you for your help!

I escalated the following issues for investigation:

• Omen of Despair, Black Unicorn, and Dragon Hunter are not available at the RCA for account-wide claim. Same issue with the Hunting Hawk (companion).
  
• There might be an issue regarding the Equip Power "Stalwart" from the Omen of Despair mount that grants "Item Level: 1,200 +7,200 Maximum Hit Points +1,080 Combined Rating" but it should grant "3,000 +18,000 +2,700" respectively (the player seems to have 10+ Mythic mounts in his stable as seen in the video; other equip powers have 3,000 item level).
  
• The Dragon Hunter companion isn't mentioned in the English tooltip (console) and French tooltip (all platforms).
  
• There are some clipping issues with the Omen of Despair mount.
  
• A player reported that the Dragon Hunter companion is male when the first or the second appearance is selected, but it's female at the third and fourth appearance.
  

Regards,

dnosrc

A fix for the Hunting Hawk reclaim i sent to customer service over a month ago:

The RCA entry for the Hunting Hawk is only shown when the Greenscale Bowman - Account (also from the same pack) is used/activated on an account. Very likely the if-clause responsible for showing the Hunting Hawk - Entry in the RCA incorrectly checks for Greenscale Bowman unlock.

currentdragoon

Received the legendary corrupted unicorn and dragon hunter companion from the Dark omens lockboxes and neither one are account wide unlock.

silente07

Shocked, shocked I say that new content is buggy or unplayable on console!

alphalost

I cant reclaim Black Unicorn - Account. I have it on my main but it is not showing for reclaim on my alts.

drartwhodent

I claimed / equipped the mythic mount on Herb Me@drartwhodent and it is not reclaimable by my other chars.
I claimed / equipped the legendary mount on Blunder Thud@drartwhodent and it is also a no show.
I'm waiting to equip the new companion on *anybody* until a patch says it is all okay.

methuslah

The Black Unicorn and Omen of Despair can now properly be reclaimed from the Reward Claims Agent if account unlocked.

Yeah right! Omen of despair is NOT claimable at RCA still....

methuslah

The dragon hunter companion is still not claimable at RCA either. Please get this stuff sorted out before you release...

savitar

still cant relciam any of my items the omen of despair mythic account mount, black unicorn account mount and dragon hunter companion all equipped on one toon but there is no relciam for any of my items at all no new mounts or my new comp

ironraine

Black Unicorn - Account, Dragon Hunter - Account, and Omen of Despair - Account all cannot be reclaimed. They were opened on my main and are not showing up for reclaim on anyone else.

benyr

Was the patch even run? I was on at the advised times and the servers never went down, and i still cant claim my amount wide Omen of Despair

alacander

Same issue, Black Unicorn - Account assigned on my main character Alacander Melanthium@alacander#1629 and cannot be reclaimed for the account, for anyone of others characters.

tgwolf

Mythic Omen of Despair Mount and I'll presume Legendary Black Unicorn as well judging by the posts are still not reclaimable after the patch.

All it fixed was the tooltip on the lockbox.

Platform: Xbox

@percemer

It's great a patch got out so quick but it effectively did nothing based on reports.

currentdragoon

With today's patch, both the companion and mount are still not account wide unlocked.

percemer

Hello,

Thanks! I escalated again the issue, and I will remove this line from the patch notes if the issue is unfortunately not fixed for everyone. Thank you for your patience!

percemer said:

• A player reported that the Dragon Hunter companion is male when the first or the second appearance is selected, but it's female at the third and fourth appearance.
  

Regarding this, the Devs confirmed this is working as intended!

Regards,

currentdragoon

Black unicorn and dragon hunter companion still cannot be reclaimed even after yesterday's patch. Had purchased 2 20 key bundles in the Zen market and purchased 40 omen lockboxes in the Wondrous Bazaar. The toon I did this on was Rolen Darksbane@CurrentDragoon

alacander

Same. Black Unicorn - Account assigned on my main character Alacander Melanthium@alacander#1629 still cannot be reclaimed.

tinfoilarmor86

I still cannot claim the account mount from this box. It was patched but didnt make any difference.

anna

Why was this unfinished mess even released?

powerpuff

anna#4890 said:

Why was this unfinished mess even released?

Because it is more important to meet an arbitrary deadline than to release code that has fewer bugs.

doratea

I can still not claim the mythic, legendary mounts, not can I claim the Epic Companion on any of my alts, like everyone else on the game. @FennecFoxKitten on Xbox.