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Legendary Pack Follow-up & Lockbox Odds
nitocris83
Member, Cryptic Developer, Administrator Posts: 4,498Cryptic Developer › Cryptic Developer
As many of you are aware, the launch of Infernal Descent brought with it some unexpected behavior with the Stardock Lockbox. Compared with a normal launch day lockbox, the Stardock Lockbox awarded more legendary mounts while it was active - we will cover that in a moment.
First, no one that got a legendary mount from that box has to worry. The mount is yours to enjoy, and if it was your first legendary mount then congratulations!
So what happened there?
We have been exploring improved chase item odds in lockboxes internally. This has been an ongoing experiment, and while it wasn't ready to release yet for a few reasons, the exploratory work had been done during the same time as other Infernal Descent (M18) work. When we decided to hold the changes for a later release, we missed the Stardock lockbox and players experienced a partial set of changes to that lock box in the early hours of launch
Why are we exploring changes to lock boxes? While these chase items are meant to be rare and valuable, they may be more difficult to acquire than is good for the long term health of the game. With this in mind, we have been experimenting with ways to improve the experience for everyone.
We did not intend to release any changes until this had been discussed with the community and more thoroughly with the team. We alluded to some exploration of this variety in online streams, but no final plan has been decided on yet. Before committing to changes of this type, we want to make sure that the changes overall felt good to the player base and equally work for the business.
We apologize for this error and we are actively working to improve our release quality in regards to both our development pipeline and our QA test plans. Issues like this, in time, will hopefully become a thing of the past.
Let’s use this opportunity to collaborate on this aspect of the game as we did with the accessibility topic and evolve VIP. The discussion for the CDP Topic: VIP can be found here.
Chris W.
First, no one that got a legendary mount from that box has to worry. The mount is yours to enjoy, and if it was your first legendary mount then congratulations!
So what happened there?
We have been exploring improved chase item odds in lockboxes internally. This has been an ongoing experiment, and while it wasn't ready to release yet for a few reasons, the exploratory work had been done during the same time as other Infernal Descent (M18) work. When we decided to hold the changes for a later release, we missed the Stardock lockbox and players experienced a partial set of changes to that lock box in the early hours of launch
Why are we exploring changes to lock boxes? While these chase items are meant to be rare and valuable, they may be more difficult to acquire than is good for the long term health of the game. With this in mind, we have been experimenting with ways to improve the experience for everyone.
We did not intend to release any changes until this had been discussed with the community and more thoroughly with the team. We alluded to some exploration of this variety in online streams, but no final plan has been decided on yet. Before committing to changes of this type, we want to make sure that the changes overall felt good to the player base and equally work for the business.
We apologize for this error and we are actively working to improve our release quality in regards to both our development pipeline and our QA test plans. Issues like this, in time, will hopefully become a thing of the past.
Let’s use this opportunity to collaborate on this aspect of the game as we did with the accessibility topic and evolve VIP. The discussion for the CDP Topic: VIP can be found here.
Chris W.
Post edited by nitocris83 on
16
Comments
I know that there were players that were expecting to log in earlier to play the new module, and I also know that there were players expecting to check if you fixed the Stardock lockbox bug because it was reported a few days ago, now I'm not blaming those players who take advantage of it or those who did it because they simply do that always when a new module start and use those vip keys; you Devs are the ones at fault here, but you're "sending us a wrong message" : Be Honest and you'll loose, be a naughty player and gamble a ban and/or maybe you'll get out of it without a scratch, I hope you don't teach your children this "Values" because it'll be troublesome.
The Best choice to solve this issue was to bind those legendary mounts to account (it was 5 minutes after launch, I don't think it'll take too much work to BtA those leg mounts to those hundred of "Lucky players", you could assign this "homework" to that person who missed that BIG BUG as a punishment) and then apologize to the rest of players.
Players like me who didn't take advantage of this bug there are hundreds and we feel that playing fair in this game doesn't pay, now I logged in earlier and encounter a lot of busted items in my bags in different characters, and also I'm missing VIP keys to open lockboxes 😑 really Thanks for your "wonderful" work.
As expected you didn't even try to recover credibility among the playerbase, credibility that is close to 0 since M16...
Caturday Survivor
Elemental Evil Survivor
Undermontain Survivor
Mod20 Combat rework Survivor
Mod22 Refinement rework Survivor
You keep on improving every day, keep on the good work.
(reposted from older topic)
You, the Community Manager, just congratulated people for cheating.
They cheated, and not only got a free item, but one of the single most expensive items in game. And you congratulate them.
That is some federal level politician BS right there.
Wow.
over the years you have managed to ensure that no one else posts anything on the forum - if so you had hundreds of posts like these.
maybe i suggest additionally to the successfulliest with the most mount Drops a reward - lifelong VIP status
the devs should reroll and give a bound leg mount (hellpit mount) to everyone cause the unbound mounts are a very big problem for the econmy if there is any in neverwinter. some players with multi-accounts dropped in these few minutes many of them and that destroys the anyway weak economy of the game.
> This is just wrong. Even for me as a new player.. For older players with VIP who have been trying to get legendary for years this is, well do i need to writte ?!?!?!
Yeah, kind of my opinion too, also: if people already thought those leg mounts will ruin the economy, think about this as the regular thing...
I want this for Undying.
I wished I got a leg mount box once in all the time I played! I do. I think players deserve a better rate, too. But where does this leave us? Get your Alphonse Knoxes ready..
Not gonna lie, i had higher hopes for how this would be resolved. I understand the community's annoyance.
And knowing it could have all been prevented. Did they know about the problem beforehand and saw the test forums? Maybe.. Did they choose to take action in form of removing/locking said lockbox until the issue was fixed? No. So regardless if they knew or not, it was dealt with rather poorly imo. And situations like this is causing loss of faith with the team/company.
This feels like a "Dropkick" in my eggs/balls.
The after math chris said no every is okay and dandy those who exploited please keep your legendary pack its not fair to those who spent hundreds opening keys to get that pack like i did
1 eather give all player 1 free stardock pack or
2 remove the packs gain during lounch
I will not spend another penny until this matter is fix and i incerage others to do the same this will not stand moving forward chris its unfair for paying customers and you know it
How dose everyone feel about this matter?