If possible I would like to suggest few things.
-First it would be nice in character choicing window to add golden border to see which character is at display at the moment. Light blue light is not good for people with bad eyes like me
-It would be nice to be able to navigate characters in choicing window to set them from top as we like. Some of us have a lot of alts and me for example I would like to set them from most useful or my main from the top.
-Invocation (ctrl+I) when You have a tons of alts you have to relog 10-20 some probably 50 times a day and some do that 7 times in one day. That probably put some stress over servers when so many people is reloging just to do it on all alts.
My suggestion is to add additional VIP lvl 13,15 or 18 on which if You use Invocation on one char all others receive it too. But this blessing would only give You Celestial Coin if You want Ardent Coin and Celestial Bag You have to relog.
Other option is to make Invocation(for celestial Coin only) accound wide. So one character can do it to whole account. Now some will say the will lose chance for Coalescent Ward so chance of dropping it should be rised or chance to drop 1-5Pcs. should be added. Also higher VIP lvl can add additional drop chance for this coin or more alts You have lvl 70 then the bigger chance it is to get it ( not to big) we don't want to many people running T14
-Refinements Ponts – at the moment they are character bound. Please change it into account bound.
At this point we are sending stones to other character use RP and send it back. It takes a lot of time and instead of having fun with game we have to waste it on this.
-Legendary mount from a world drop. This might be to greedy but maybe You could reconsider adding a Legendary mount drop from killing monsters. Let's say once every 20-30 days someone who kill a monster will drop a special new kind of legendary mount. If it will be bound on pick up/ account or bound on equip I leave to Your decision.