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Starlight Parcel Items

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  • mikesauv#9806 mikesauv Member Posts: 3 Arc User
    Yea so the 70+ parcels that I opened, I expect that they should be given back to me........ Otherwise i'm going to be one big unhappy camper thats for sure.
  • mikesauv#9806 mikesauv Member Posts: 3 Arc User
    Completely agree with you. I am extremely upset because this has happened to me as well. I am hoping that this gets resolved.
  • ravenskyaravenskya Member Posts: 1,891 Arc User
    I was wondering why all I got was junk - even the same scarf over and over again and fireworks. I kept looking and it said "at this level you get CTA stuff, at this level NICE things" but still scarves and fireworks.

    And for real - how about making it bound to account rather than bound to character? Two of my friends have pulled the same companions that they got from the CTA's on the character that they already had them on - at least if it were bound to account we could put it on a different one and actually utilize them.

    Do I need to put in a ticket for my broken boxes? Or will you all know and magically make it better?
    Founding Member of "Wrong Side of the Stronghold"
    Ravenskya - TR / Krisha Chaos - OP / Waffles - GF / Dex Domitor - HR
    Becky the trendy GWF - GWF / Too Toasty - SW / Falcor - DC / Morrigan - CW / Sir Didymus - OP

  • melindaozmelindaoz Member, NW M9 Playtest Posts: 114 Arc User
    Two of my "here's your daily gift!" voucher boxes bugged tonight. I'd hit the 20 mark with the bag drops from party gifts so thought I'd be okay. Nope. Two of the dailies with sunbeams and a lantern only. so it's not just the "bought" parcels.
  • urabaskurabask Member Posts: 2,923 Arc User
    http://www.arcgames.com/en/forums/neverwinter#/discussion/1226509/starlight-parcel-items/p1

    Update 4pm PT
    We have found a fix for this issue. This may take up to 48 hours to go through so we will be looking how to address the individuals impacted prior to the fix going live.

    I8r4ux9.jpg
  • urabaskurabask Member Posts: 2,923 Arc User
    edited December 2016

    I don't think you people know exactly what happened. Every single item you got from these Parcels are EXACTLY what you were suppose to get. Every scarf, every enchantment, etc.

    The ONLY issue with the Parcels is they were not dropping the Rare Equipment. So every Parcel you opened that didn't have one of the 'and one of the following' items was supposed to be a piece of Rare Equipment.

    So the people complaining about 'junk' items and duplicate items... your luck just sucks. These 'broken' Parcels are not the reason you got what you did. Even if they Parcels were giving out the Rare Equipment like they were suppose to you would have gotten the SAME EXACT items otherwise.

    You're saying this in a thread where Cryptic has admitted there was a problem with the loot tables for the parcels ...
    I8r4ux9.jpg
  • frozenfirevrfrozenfirevr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,475 Community Moderator

    I don't think you people know exactly what happened. Every single item you got from these Parcels are EXACTLY what you were suppose to get. Every scarf, every enchantment, etc.

    The ONLY issue with the Parcels is they were not dropping the Rare Equipment. So every Parcel you opened that didn't have one of the 'and one of the following' items was supposed to be a piece of Rare Equipment.

    So the people complaining about 'junk' items and duplicate items... your luck just sucks. These 'broken' Parcels are not the reason you got what you did. Even if they Parcels were giving out the Rare Equipment like they were suppose to you would have gotten the SAME EXACT items otherwise.

    Hmmmmm... I think I never got any equipment item this time... I discard 'em anyways. Damn! So no real loss to all these ppl?! xP
    FrozenFire
  • frozenfirevrfrozenfirevr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,475 Community Moderator
    urabask said:

    I don't think you people know exactly what happened. Every single item you got from these Parcels are EXACTLY what you were suppose to get. Every scarf, every enchantment, etc.

    The ONLY issue with the Parcels is they were not dropping the Rare Equipment. So every Parcel you opened that didn't have one of the 'and one of the following' items was supposed to be a piece of Rare Equipment.

    So the people complaining about 'junk' items and duplicate items... your luck just sucks. These 'broken' Parcels are not the reason you got what you did. Even if they Parcels were giving out the Rare Equipment like they were suppose to you would have gotten the SAME EXACT items otherwise.

    You're saying this in a thread where Cryptic has admitted there was a problem with the loot tables for the parcels ...
    ikr xD

    Delete it! Quick! Make them pay us! Haha

    Can the others attest that they didn't get any equipment?
    FrozenFire
  • matthiasthehun76matthiasthehun76 Member, NW M9 Playtest Posts: 1,184 Arc User
    Sorry if i say this, but i am happy not to be alone in this case, first day just sabiki rig, than just fireworks, i was like holy * and moved on to play another game for 3 days.

    Yes some sort of consolidation price would be appreciated, i could give ideas how we do it here on the good old continent.
    The real honest man is honest from conviction of what is right, not from policy.
    Robert E. Lee

    I only believe in statistics that I doctored myself.
    Winston Churchill

    The human race is a herd. Here we are, unique, eternal aspects of consciousness with an infinity of potential, and we have allowed ourselves to become an unthinking, unquestioning blob of conformity and uniformity. A herd. Once we concede to the herd mentality, we can be controlled and directed by a tiny few. And we are.
    David Icke

  • crizpynutzcrizpynutz Member Posts: 349 Arc User
    I didn't know this and not only opened all my parcels but bought $20 work too. These should be replaced or some compensation. I thought I just had <font color="orange">HAMSTER</font> luck.
  • iceman#9406 iceman Member Posts: 3 Arc User
    Any news on latest progress?
  • irfaanirfaan Member Posts: 28 Arc User
    damn, was this from day one?
    I opened at least 5 parcels on 18 different characters
  • naoqueroforumnaoqueroforum Member Posts: 225 Arc User
    So, what exactly is the problem with the parcels? Is it getting only the gift on some of the parcels and no other items? Or is it a drop rate issue? I'm pretty sure I've had some parcels and bags with only the gift inside and nothing else. But I've had a few somewhat decent prizes. I'm not sure what the 'Rare equipment' is supposed to be though.

    To compensate people after fixing, an easy way would be to give them as many parcels as they have already opened. Pretty sure people would be satisfied with that, specially if not all of the parcels were bugged.
  • hadin1983hadin1983 Member Posts: 9 Arc User
    My issue is like most I bought 3 20 packs for $60, fix the issue and give me my 3 packs again and call it a day
  • zman81420zman81420 Member Posts: 972 Arc User
    I purchased 40 of them off the zen market. I want a refund or reimburse of these items.
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  • lowjohnlowjohn Member, NW M9 Playtest Posts: 1,061 Arc User

    So, what exactly is the problem with the parcels? Is it getting only the gift on some of the parcels and no other items? Or is it a drop rate issue? I'm pretty sure I've had some parcels and bags with only the gift inside and nothing else. But I've had a few somewhat decent prizes. I'm not sure what the 'Rare equipment' is supposed to be though.

    To compensate people after fixing, an easy way would be to give them as many parcels as they have already opened. Pretty sure people would be satisfied with that, specially if not all of the parcels were bugged.

    The issue is: As you open more parcels, the possible loot is supposed to get better. However, if your parcel contained "better loot" from the better loot table, you instead got nothing.

    Basically, think of it like a lottery ticket. If you win another free ticket, you get it. If you win $5, you get it. If your ticket says you win $1000, you don't get the money. That's the problem.

    (And yes, each character gets X free parcels, where X is the number of parcels on the pre-fix parcel counter, would solve the problem nicely. Some people would get more Pres Wards and Scrolls Of Mass Life than they were supposed to, but oops? There's no super-valuable stuff dropping in the parcels yet, so there's no issue with "flooding the market" with fixed parcels.)
  • baronstragenbaronstragen Member Posts: 197 Arc User
    I bought 20 on the first day of the event. Got nothing but R6's. :(
    Varric the Cursed Dwarven cursed to be Tiefling CW
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  • orb#6141 orb Member Posts: 45 Arc User
    Is this fix you're working on for all platforms? I ask, because this is also happening on PS4. Out of the boxes I've opened on all my characters, all I have gotten so far is one Lliira's Bell, one scarf, and a whole lot of fireworks, beams, and lanterns. It's really disappointing.
  • smallsdatrsmallsdatr Member Posts: 2 Arc User
    I am glad to see that the PS4 folks can now see the pain that PC and Xbox has had for a while now... unclear support. I swear, if we QA'd like Arc QA's we'd all be fired and looking for new jobs.

    After opening 300+ parcels since the event started, it'd be nice to see some sort of compensation come back - but I doubt that will happen. Hell, I can't even find the original thread on this that explains the issue. What I can say is that after my first 25 or so, all I've gotten are R6 enchantments and lights of Simril - yay, that makes me feel wonderful. *sarcasm inserted*
  • Oh lord, I've opened so many of these things.. ugh
  • urabaskurabask Member Posts: 2,923 Arc User
    edited December 2016

    lowjohn said:

    So, what exactly is the problem with the parcels? Is it getting only the gift on some of the parcels and no other items? Or is it a drop rate issue? I'm pretty sure I've had some parcels and bags with only the gift inside and nothing else. But I've had a few somewhat decent prizes. I'm not sure what the 'Rare equipment' is supposed to be though.

    To compensate people after fixing, an easy way would be to give them as many parcels as they have already opened. Pretty sure people would be satisfied with that, specially if not all of the parcels were bugged.

    The issue is: As you open more parcels, the possible loot is supposed to get better. However, if your parcel contained "better loot" from the better loot table, you instead got nothing.

    Basically, think of it like a lottery ticket. If you win another free ticket, you get it. If you win $5, you get it. If your ticket says you win $1000, you don't get the money. That's the problem.

    (And yes, each character gets X free parcels, where X is the number of parcels on the pre-fix parcel counter, would solve the problem nicely. Some people would get more Pres Wards and Scrolls Of Mass Life than they were supposed to, but oops? There's no super-valuable stuff dropping in the parcels yet, so there's no issue with "flooding the market" with fixed parcels.)
    This information is wrong. The parcels gave out everything they were suppose to give out except Rare Equipment items. The 'better loot' most definitely got better. I've gotten, to name a few, 3x Mysterious Chicken Eggs, 2x Mysterious Crystal Chargers, 3x Lillends, 3x Redcap Powrie, Numerous Transmogs, Apparatus of Gond, Forgehammer of Gond and some more (10+ green companions, 2 random mounts, etc). I've explained this before if you read up a bit. The only thing wrong with the Parcels was if the Parcel was suppose to drop a piece of Rare Equipment it instead gave you nothing. Therefore you were left with the basic portion of the Parcel.
    You don't know the reproduction steps for breaking the loot tables. The odds for drops are much better than what people are posting they've gotten. Opening 100+ parcels and getting nothing but winter novelties and r6 is and a piece of rare equipment is basically impossible. For all you know they added something to the loot tables that you never got to drop and it breaks all of your parcels after that.
    I8r4ux9.jpg
  • greenarrow87#9294 greenarrow87 Member Posts: 2 Arc User
    I've brought loads from the zen market and got loads from gifts and lately I've just been getting junk
  • cscriv79cscriv79 Member Posts: 398 Arc User
    edited December 2016
    The problem with the parcels is not that people are having bad rng/luck it is that you are meant to get 3 rewards per parcel but for some of the parcels you are only getting the 2 rewards of gift and winter novelty, This means you are not getting the 3rd item from the 'this pack also contains one of the following' table (can be as low as a rank6 or weapon transmute) meaning you are not getting what you are paying Zen for.

    Link to video showing bugged reward: http://xboxclips.com/CScriv/e6bb08bb-7524-42af-9f74-32cf41d93726

    Image showing what you are meant to get: C0IWoJQWEAAsLY7
    img



    I would assume for those that bought parcels with zen would get an amount back. (50% of parcels back from Zen purchased ones)

    Those that have only opened the free voucher parcels which gave RP for artifact and a free gift to give to friends, "well it was free and you got something for nothing" may be the stand point on that. (10% back of parcels opened from voucher)

    I am neither here nor there, for I am NevrCene

    NevrCene: TR
    Melisandre: SW
    Brienne: GWF

    Guild : Mystic Dawn (GH20)
  • ravenskyaravenskya Member Posts: 1,891 Arc User
    Or give us the same number of parcels that we opened to re-open once the bug is fixed - that would be fair and people who never got the bug - well happy holidays
    Founding Member of "Wrong Side of the Stronghold"
    Ravenskya - TR / Krisha Chaos - OP / Waffles - GF / Dex Domitor - HR
    Becky the trendy GWF - GWF / Too Toasty - SW / Falcor - DC / Morrigan - CW / Sir Didymus - OP

  • kaiichikaiichi Member Posts: 5 Arc User
    Support told me "you don't always get the third item, it is like this by design of the game" so the will probably just update the text to say "MAY" get one of the following and screw us all over. Still doesn't cover their rear ends from the good faith purchases made by those of us reading it the old way though. I have probably spent close to 7000 zen, or better, on boxes this go around.
  • mtndogmtndog Member Posts: 13 Arc User
    I also opened many many parcels......compensation?????
    -Darcy of Mountainair
  • irfaanirfaan Member Posts: 28 Arc User
    Some sort of Compensation should be given. We are talking about time and money here and both are very valuable!
  • cscriv79cscriv79 Member Posts: 398 Arc User
    kaiichi said:

    Support told me "you don't always get the third item, it is like this by design of the game" so the will probably just update the text to say "MAY" get one of the following and screw us all over. Still doesn't cover their rear ends from the good faith purchases made by those of us reading it the old way though. I have probably spent close to 7000 zen, or better, on boxes this go around.

    They have advertised it that you get 3 rewards and you have paid for 3 rewards. Whether or not they change the text is irrelevant at this point as they have to give you what you have paid for.

    As a note support has not got back to me when I sent them the video of a bugged reward and a picture of what is advertised and stated on the parcel in the Zen market.

    I am neither here nor there, for I am NevrCene

    NevrCene: TR
    Melisandre: SW
    Brienne: GWF

    Guild : Mystic Dawn (GH20)
  • chad03109#4568 chad03109 Member Posts: 5 Arc User
    I wish I knew about this have bought 80 on one toon have 14 toons all together doing the event everyday they better compensate me for this thought I had bad luck guess we all get shafted in the holiday season
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,390 Arc User
    I would not open any gift until after Christmas or later. May be Santa will say I am a good boy. :)
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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