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What is the Arc Client?
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  • malakut#1916 malakut Member, NW M9 Playtest Posts: 340 Arc User
    edited March 2015
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\XXXX>
    C:\Users\XXXX>tracert 208.95.185.165

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.1
    2 8 ms 9 ms 8 ms c-24-13-176-1.hsd1.il.comcast.net [XX.XX.HAMSTER.X]

    3 11 ms 10 ms 11 ms te-0-5-0-8-sur04.mtprospect.il.chicago.comcast.
    et [68.85.180.133]
    4 72 ms 32 ms 13 ms te-1-1-0-11-ar01.area4.il.chicago.comcast.net [
    8.87.233.149]
    5 9 ms 14 ms 15 ms be-33491-cr01.350ecermak.il.ibone.comcast.net [
    8.86.91.165]
    6 21 ms 15 ms 13 ms he-0-12-0-1-pe04.350ecermak.il.ibone.comcast.ne
    [68.86.83.166]
    7 68 ms 11 ms 12 ms 23.30.206.134
    8 9 ms 11 ms 75 ms be2003.ccr42.ord01.atlas.cogentco.com [154.54.2
    .21]
    9 19 ms 19 ms 15 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.4
    .178]
    10 87 ms 57 ms 82 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.4
    .185]
    11 51 ms 37 ms 36 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.4
    .13]
    12 37 ms 45 ms 36 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.
    om [154.54.46.130]
    13 39 ms 99 ms 86 ms 38.111.40.114
    14 40 ms 39 ms 39 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    C:\Users\XXXX>
  • andrewdemonxxandrewdemonxx Member Posts: 10 Arc User
    edited March 2015
    Why are you tracing the route to the xbox patch server? Not that it really makes a difference, but... why?

    Thats how it shows up in my traces, don't know.
  • descenderxdescenderx Member Posts: 6 Arc User
    edited March 2015
    akromatik wrote: »
    Awesome, this should help us. Thank you for the speedy delivery!

    No worries. I'll end the pseudo-spam here ;). Best of luck!
  • thebeaver111thebeaver111 Member Posts: 0 Arc User
    edited March 2015
    4 15 ms 13 ms 11 ms te0-7-1-7.rcr21.yhm01.atlas.cogentco.com [38.12.17.9]
    5 13 ms 12 ms 12 ms be2622.ccr22.yyz02.atlas.cogentco.com [154.54.4.101]
    6 29 ms 23 ms 21 ms be2437.ccr22.alb02.atlas.cogentco.com [66.28.4.97]
    7 26 ms 24 ms 30 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.4.13]
    8 26 ms 25 ms 23 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.om [154.54.46.130]
    9 28 ms 35 ms 35 ms 38.111.40.114
    10 24 ms 25 ms 24 ms patchserver2.crypticstudios.com [208.95.185.41]
  • hiperion16hiperion16 Member, NW M9 Playtest Posts: 89 Arc User
    edited March 2015
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms
    2 163 ms 66 ms 10 ms 10.80.24.1
    3 213 ms 76 ms 14 ms 172.16.1.49
    4 138 ms 15 ms 85 ms 204.111.0.13
    5 17 ms 12 ms 118 ms te0-11-0-9.ccr41.iad02.atlas.cogentco.com [38.12
    2.62.105]
    6 35 ms 23 ms 17 ms be2112.mpd22.dca01.atlas.cogentco.com [154.54.5.
    234]
    7 534 ms 311 ms 306 ms be2151.ccr42.jfk02.atlas.cogentco.com [154.54.40
    .74]
    8 676 ms 531 ms * be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
    .42]
    9 318 ms 592 ms 534 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    10 729 ms 483 ms 558 ms 38.111.40.114
    11 308 ms 185 ms 159 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • kronus#9296 kronus Member, NW M9 Playtest Posts: 165 Arc User
    edited March 2015
    Me too. I had to uninstall and reload after the last big patch. It was too painful and it's now to late to do it. This is beyond frustrating.
  • gmfnomadgmfnomad Member Posts: 9 Arc User
    edited March 2015
    I am having same problem can't login so happy it's not a ban please fix the problem.
  • ddbeasleyddbeasley Member Posts: 17 Arc User
    edited March 2015
    I need a hug . . . . . someone hug me. See what happened is I recked so hard in that last pvp match they had to find another way to stop me so they blocked me
  • drakhaniandrakhanian Member Posts: 12 Arc User
    edited March 2015
    Hi. i have same problem. here is trace from my 3G connection

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 50 ms 59 ms 49 ms 10.232.57.145
    3 106 ms 109 ms 49 ms 10.232.55.164
    4 107 ms 149 ms 69 ms 10.232.55.164
    5 57 ms 49 ms 49 ms 10.232.55.170
    6 67 ms 57 ms 109 ms 10.140.9.1
    7 56 ms 69 ms 69 ms 10.140.9.40
    8 66 ms 79 ms 79 ms 91.135.102.3
    9 67 ms 149 ms 79 ms 10.140.23.2
    10 117 ms 89 ms 99 ms bzq-179-68-1.cust.bezeqint.net [212.179.68.1]
    11 97 ms 89 ms 79 ms bzq-179-124-105.cust.bezeqint.net [212.179.124.105]
    12 78 ms 88 ms 89 ms bzq-179-124-238.cust.bezeqint.net [212.179.124.238]
    13 118 ms 149 ms 169 ms 213.242.116.129
    14 176 ms 149 ms 149 ms ae-3-80.edge5.Paris1.Level3.net [4.69.168.136]
    15 108 ms 130 ms 108 ms ae-3-80.edge5.Paris1.Level3.net [4.69.168.136]
    16 118 ms 97 ms 149 ms be3046.ccr21.par04.atlas.cogentco.com [130.117.14.93]
    17 108 ms 109 ms 109 ms be2309.ccr42.par01.atlas.cogentco.com [154.54.73.241]
    18 137 ms 199 ms 149 ms be2489.ccr42.lon13.atlas.cogentco.com [154.54.39.113]
    19 238 ms 249 ms 229 ms be2493.ccr22.bos01.atlas.cogentco.com [154.54.42.97]
    20 268 ms 219 ms 499 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    21 248 ms 269 ms 219 ms 38.111.40.114
    22 216 ms 239 ms 219 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • glitchesprotegeglitchesprotege Member, NW M9 Playtest Posts: 16 Arc User
    edited March 2015
    Possible compromise of PWE servers? This is happening multi-server-wide. Whatever it is pray it ends soon.
    not DDoS but actual compromise?
  • leonidusivleonidusiv Member Posts: 5 Arc User
    edited March 2015
    C:\Users\mthomas>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms 192.168.0.1
    2 11 ms 14 ms 10 ms c-24-8-216-1.hsd1.co.comcast.net [24.8.216.1]
    3 12 ms 9 ms 9 ms xe-10-0-2-0-sur02.aurora.co.denver.comcast.net [
    68.86.129.201]
    4 10 ms 11 ms 27 ms ae-24-0-ar01.aurora.co.denver.comcast.net [162.1
    51.50.33]
    5 16 ms 38 ms 141 ms he-0-5-0-7-cr02.denver.co.ibone.comcast.net [68.
    86.93.149]
    6 62 ms 20 ms 21 ms ae-13-0-pe01.910fifteenth.co.ibone.comcast.net [
    68.86.84.30]
    7 31 ms 58 ms 33 ms te0-0-1-0.rcr11.b006467-1.den01.atlas.cogentco.c
    om [154.54.13.5]
    8 28 ms 39 ms 46 ms te0-1-0-3.ccr22.den01.atlas.cogentco.com [154.54
    .83.33]
    9 29 ms 31 ms 35 ms be2130.ccr22.mci01.atlas.cogentco.com [154.54.26
    .122]
    10 59 ms 34 ms 35 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.
    118]
    11 61 ms 59 ms 42 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.43
    .178]
    12 60 ms 119 ms 54 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.43
    .185]
    13 63 ms 58 ms 72 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43
    .13]
    14 76 ms 64 ms 70 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    15 69 ms 68 ms 73 ms 38.111.40.114
    16 62 ms 82 ms 69 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    C:\Users\mthomas>
  • kronus#9296 kronus Member, NW M9 Playtest Posts: 165 Arc User
    edited March 2015
    I tried the back door without Arc and it gave same error.
  • malakut#1916 malakut Member, NW M9 Playtest Posts: 340 Arc User
    edited March 2015
    tracert below using patchserver.crypticstudios.com



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    Tracing route to PATCHSERVER.CRYPTICSTUDIOS.COM [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 10.0.0.1
    2 15 ms 4 ms 10 ms c-24-13-176-1.hsd1.il.comcast.net [24.13.176.1]

    3 6 ms 11 ms 10 ms te-0-5-0-8-sur04.mtprospect.il.chicago.comcast.n
    et [68.85.180.133]
    4 9 ms 17 ms 11 ms te-1-3-0-6-ar01.area4.il.chicago.comcast.net [68
    .87.230.53]
    5 14 ms 11 ms 11 ms be-33491-cr01.350ecermak.il.ibone.comcast.net [6
    8.86.91.165]
    6 6 ms 10 ms 12 ms he-0-10-0-0-pe04.350ecermak.il.ibone.comcast.net
    [68.86.83.50]
    7 11 ms 11 ms 12 ms 23.30.206.134
    8 9 ms 12 ms 15 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.7
    3]
    9 19 ms 19 ms 19 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    10 32 ms 33 ms 34 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    11 44 ms 32 ms 35 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    12 43 ms 38 ms 33 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    13 52 ms 37 ms 36 ms 38.111.40.114
    14 37 ms 42 ms 71 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
  • tikiitorchtikiitorch Member Posts: 12 Arc User
    edited March 2015
    Able to log in now...
  • targlocktarglock Member, NW M9 Playtest Posts: 61 Arc User
    edited March 2015
    Same problem here, good (bad?) to know it's not just me :)
    anyone know how to fix it, or if they even working on it?
    Realm leader of Guild Medieval

    We are always recruiting mature, family-friendly, helpful and courteous people www.guildmedieval.com
  • shearerfatshearerfat Member Posts: 4 Arc User
    edited March 2015
    C:\Users\shearerFAT>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 6 ms 8 ms 7 ms
    3 9 ms 6 ms 9 ms gw01.tx.cablelynx.com
    4 * * * Request timed out.
    5 31 ms 34 ms 32 ms Cogent-level3-6x10G.Dallas1.Level3.net [4.68.111
    .102]
    6 32 ms 32 ms 32 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
    45]
    7 32 ms 31 ms 31 ms be2144.ccr21.iah01.atlas.cogentco.com [154.54.25
    .105]
    8 31 ms 33 ms 33 ms be2172.ccr41.atl01.atlas.cogentco.com [154.54.29
    .17]
    9 44 ms 44 ms 44 ms be2168.ccr21.dca01.atlas.cogentco.com [154.54.31
    .94]
    10 47 ms 46 ms 48 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31
    .118]
    11 54 ms 54 ms 54 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
    .14]
    12 52 ms 66 ms 56 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    13 55 ms 52 ms 53 ms 38.111.40.114
    14 54 ms 53 ms 53 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • abomb8118abomb8118 Member Posts: 1 Arc User
    edited March 2015
    its 10:00pm and still cant login,in arizona
  • malakut#1916 malakut Member, NW M9 Playtest Posts: 340 Arc User
    edited March 2015
    It looks like there's 3 servers that are accepting the tracerts atm.

    xboxpatchserver.crypticstudios.com
    patchserver2.crypticstudios.com
    accounts.crypticstudios.com


    I don't know if this helps at all but my theory is that xboxpatchserver, and patchserver2 are being reserved for the XBOX One launch of NWO and have been accidentally linked to the accounts.crypticstudios.com or the PC client's account servers.


    Just a theory... maybe we're all a part of a test to see if the servers are up and functional before the release of the XBOX client.
    Or maybe the xboxpatchserver and patchserver2 have been prematurely booted.
  • z0skiiz0skii Member Posts: 85
    edited March 2015
    tikiitorch wrote: »
    Able to log in now...

    Maybe for you, still saying the same thing as before for me. :c
  • datsun240zdatsun240z Member Posts: 2 Arc User
    edited March 2015
    yeah idk bout you guys but I cant log in for HAMSTER still
  • rickyzoezrickyzoez Member Posts: 7 Arc User
    edited March 2015
    yo dark angel .. its me akatsuki...
    do u have same isue like me...??
  • rickyzoezrickyzoez Member Posts: 7 Arc User
    edited March 2015
    zereldo wrote: »
    ​​ Just filed in a complaint regarding this "IP issue". I see the problem isin't limited to a small # of people, which is always a good sign.

    yo dark angel .. its me akatsuki...
    do u have same isue like me...??
  • zereldozereldo Member Posts: 8 Arc User
    edited March 2015
    I'm afraid so. :(
    Dark Angel@Zereldo

    PvP-TR
    [SIGPIC][/SIGPIC]
  • briar721briar721 Member Posts: 2 Arc User
    edited March 2015
    24.HAMSTER.HAMSTER.HAMSTER
  • briar721briar721 Member Posts: 2 Arc User
    edited March 2015
    I really hope I don't miss out on the event because of this. I had started collecting shards just in time, as there were only 14 days left and 14 shards to collect. . . Now I'll probably be off by a while. :/
  • ptk502ptk502 Member Posts: 3 Arc User
    edited March 2015
    Here is the trace route data from a pc that can login to the game:
    Tracing route to patchserver2.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 8 ms <1 ms <1 ms CISCO36604 [192.168.1.1]
    2 98 ms 3 ms 67 ms 10.0.0.1
    3 63 ms 134 ms 67 ms 73.195.196.1
    4 52 ms 36 ms 63 ms te-1-2-sr01.tomsriver.nj.panjde.comcast.net [68.
    85.76.245]
    5 68 ms 119 ms 34 ms te-8-3-ur01.dover.nj.panjde.comcast.net [68.86.2
    10.85]
    6 14 ms 55 ms 22 ms te-1-1-ur02.dover.nj.panjde.comcast.net [68.86.2
    10.62]
    7 33 ms 19 ms 128 ms xe-22-0-3-0-ar03.plainfield.nj.panjde.comcast.ne
    t [68.85.35.105]
    8 26 ms 95 ms 138 ms he-2-15-0-0-cr01.newyork.ny.ibone.comcast.net [6
    8.86.166.117]
    9 51 ms 21 ms 22 ms be-13-pe03.350ecermak.il.ibone.comcast.net [68.8
    6.84.250]
    10 27 ms 62 ms 56 ms be7922.ccr21.jfk10.atlas.cogentco.com [154.54.13
    .161]
    11 49 ms 124 ms 20 ms be2056.ccr41.jfk02.atlas.cogentco.com [154.54.44
    .217]
    12 70 ms 54 ms 85 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
    .14]
    13 37 ms 57 ms 45 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    14 59 ms 59 ms 77 ms 38.111.40.114
    15 97 ms 156 ms 128 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
  • reliantncc1864reliantncc1864 Member Posts: 4 Arc User
    edited March 2015
    Same for me, if there's any justice they will add a day or two to the event.
  • andrewdemonxxandrewdemonxx Member Posts: 10 Arc User
    edited March 2015
    Same for me, if there's any justice they will add a day or two to the event.

    I'm not really sure. but we can only hope,
  • ptk502ptk502 Member Posts: 3 Arc User
    edited March 2015
    FYI reverse DNS lookup shows the following:

    208.95.185.41 resolves to
    "xboxpatchserver.crypticstudios.com"
    Top Level Domain: "crypticstudios.com"
  • reliantncc1864reliantncc1864 Member Posts: 4 Arc User
    edited March 2015
    I'm not really sure. but we can only hope,
    I know it's something they've done before, when a technical problem or bug prevented people from getting rewards.
This discussion has been closed.