test content
What is the Arc Client?
Install Arc

Chat Banned. Proof this system sucks.

1679111222

Comments

  • clcmercyclcmercy Banned Users, Neverwinter Beta Users Posts: 308 Bounty Hunter
    edited May 2013
    Since everyone seems to be missing the issue.... The problem isn't being banned from zone chat, the problem is being banned from every form of communicating in game. Because you get banned from zone chat, you essentially cannot play for 24 hours unless you have other player's information out of game.

    People reporting you, and getting you banned for "spamming" chat disables:


    Oh, it doesn't just come from report spam. If enough people /ignore you, it happens.

    And just an fyi or three.....if you get chat banned in this game, guess what? Yup. Cryptic's other two titles(Champions Online and Star Trek Online also recognize the chat ban, IE, you're silenced in all three games for 24 hours.
    You don't even have to be online for someone to /ignore you. All that is needed is your @handle. "/ignore @handle" and bam.
    Champions Online's community has been trying to get Cryptic to rework this awful game feature(because Cryptic says it's not a bug, and it's working as intended) since shortly after the game's launch. In 2009. I wish you all luck in your endeavors.

    Occam's Razor makes the cutting clean.
  • clcmercyclcmercy Banned Users, Neverwinter Beta Users Posts: 308 Bounty Hunter
    edited May 2013
    c0mixfan wrote: »
    Children? Really? Wow. No wonder you were silenced!

    If only the same could be done on the forums...

    Copy the person's forum handle.
    Go to User CP.
    On the left hand side of the screen, about a third of the way down is "edit ignore list".
    Paste forum handle into area provided.
    Click "Okay".
    ?????
    Profit.

    Occam's Razor makes the cutting clean.
  • travail01travail01 Member, Neverwinter Beta Users Posts: 151 Bounty Hunter
    edited May 2013
    clcmercy wrote: »
    Oh, it doesn't just come from report spam. If enough people /ignore you, it happens.

    And just an fyi or three.....if you get chat banned in this game, guess what? Yup. Cryptic's other two titles(Champions Online and Star Trek Online also recognize the chat ban, IE, you're silenced in all three games for 24 hours.
    You don't even have to be online for someone to /ignore you. All that is needed is your @handle. "/ignore @handle" and bam.
    Champions Online's community has been trying to get Cryptic to rework this awful game feature(because Cryptic says it's not a bug, and it's working as intended) since shortly after the game's launch. In 2009. I wish you all luck in your endeavors.

    Surely, you're joking. Players from one Cryptic game can ban you from another?


    Nuclear-Mind-Blown.jpg

    -Travail.
    Eagles may soar, but weasels don't get sucked into jet engines.
  • clcmercyclcmercy Banned Users, Neverwinter Beta Users Posts: 308 Bounty Hunter
    edited May 2013
    shahualing wrote: »
    And, yes, that trade channel. Why don't you go about advertising it and making it popular



    Because then the person advertising the channel would get chat banned!! O!! THE IRONY.

    Occam's Razor makes the cutting clean.
  • lottiemclottiemc Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    verdonix1 wrote: »
    WOW, I actually took the time to read a lot of this thread and I have to tell you, there are some real pompous, holier then thou posters taking place in this discussion. Let me try to lay this out gently for you...

    Fact: You get reported by 20 people for saying ANYTHING and you get chat banned.
    Fact: You are chat banned for 24hrs from ALL chat.
    Probable: It is the same 20 people that are all "buds" reporting people for actions those 20 people find annoying.
    Fact: There is NO resource to sell items for gold, which IS a needed currency.
    Fact: There is NO resource to "WTB" anything, save for what MAY be available on the AH.
    Fact: Most of the time, IF you find what you "WTB" on the AH, there is a 5 day auction set to it with no B/O.
    Fact: There is NO "Trade" chat like in MANY other MMO's.
    Fact: There are no rules about asking to buy and offering to sell in "Zone" chat, I would also go out on a limb and say that Cryptic envisioned that "Zone" chat would be used for private selling, just like "World" chat is used in MANY other games.


    So, to the OP, I get your issue, and I agree with your plight. To the "ban happy" people out there, there is a reason most games do not give this power to us, and it is you. You can say all you want about "keeping the chat clean" and "using it for what it was meant for" but all in all, by reading the tone of some of your posts, The ONLY reason you ban people is because you "can".

    I further challenge those of you that would "ban" to provide viable alternatives to the "OP" other then using "zone" to do his bartering? .... Again, selling for GOLD and buying what you NEED/WANT then and not after a 5 day wait?


    Let me be 100% clear, I have NO use for spammers, and if someone IS spamming I will also "report for spam", but to report for 1 or 2 posts in a minute trying to sell/buy something is RIDICULOUS!!! Especially knowing that when you "ban" them, you effectively make them stop playing for a day. Argue all you want, but if I am in a guild and I cannot type to my guild or whisper anyone for 24hrs, I am not playing this game for that day.

    I KNOW there are those of you that will read this post and feel the need to attack it, and by all means have at it. Also, try to realize how ludicrous banning someone for annoying you is and try to adjust your "holier then thou" ness.




    ***Edit*** -- I just wanted to add, that I have spoken about 5 times EVER in zone chat and NEVER sold anything or bought anything from it.... So, no I am not trying to defend my actions at all, I just see it as wrong.


    Well said!. My only caveat is the "Probable" classification in the sense that, in all cases, if X is chat banned, it, therefore, follows that 20 "buds" determined to report him and achieve shutting X out of all chat channels. HOWEVER, it is certainly POSSIBLE for that to happen and does seem to be a mechanic that is potentially VERY open to abuse.

    Lottie
  • clcmercyclcmercy Banned Users, Neverwinter Beta Users Posts: 308 Bounty Hunter
    edited May 2013
    travail01 wrote: »
    Surely, you're joking. Players from one Cryptic game can ban you from another?-Travail.


    I do not jest, sir/madam.

    1) It is not just the report spam function that can silence for 24 hours, but also the ignore function. Both have the ability to mute all chat.

    2) It functions on the @name so the person does not even need to be online. All you need to know is someone's @handle and boom.

    3) We'll call the functions "demerits" just because. Report spam puts several demerits on you. Ignore puts one. These demerits DO NOT GO AWAY. You can be coasting along for a week, sitting at one under the magic number to mute and then, someone else ignores/report spams you. BAM. Silenced for 24 hours. Only THEN do the "demerits" go away. A day, a week, a month...no time limit. Only when enough have accumulated to silence do they vanish.

    4) If you are silenced in one of Cryptic's games, you are silenced in all three. Note: I personally do not play any of PWI's games, so I cannot verify if this "function" extends to their games now that Cryptic is under their umbrella. I do know, however that the three current games and ANY GAME THAT CRYPTIC PUTS OUT IN THE FUTURE with this engine will share chat and chat bans.

    5) This bit is just for all the supporters of this awful, abuse-prone system. You'll support it right up to the moment it happens to you. Then you'll want it gone too. The ignore feature should NEVER have been tied to muting someone. Report Spam should not, either. Report spam should function like an ignore, but send the line of chat that you had to click on to get the options to come up sent to an in-game moderator to decide whether or not to mute. This chat system is just Cryptic cutting corners to save a dime or three and lowers the overall quality of the game, IMHO. None of Cryptic's titles are AAA simply because this highly abusable feature is in them all.

    Good gaming, people!

    Occam's Razor makes the cutting clean.
  • c0mixfanc0mixfan Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 92
    edited May 2013
    bel1eveee wrote: »
    If anyone wrongfully silenced like me reads this feel free to join Dragon and start reporting for spam everyone in the channel.Hopefully this will force Cryptic to address and notice this bug.

    Way to incite abuse of the system and get yourself potentially banned for breaching the Terms & Conditions of the game. :rolleyes:
    Please play, rate, & review my very first Foundry Quest!

    The X Factor Campaign NWS-DCO7OKB6F

    Quest #1: The Morning After NW-D13LX4M93

    Quest #2 Coming Soon!

    Just for fun - Night of the Werebeast! NW-DT5EIZKZZ
  • lottiemclottiemc Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    Hmmm, it occurs to me to wonder if one reason for the bloated state of zone chat (and, therefore, its rapidity of movement) could be because three games ALL share and display that channel. In other words, the chat is not from one game but from three. Or have I misunderstood comments some posters have made, which is entirely possible?

    Lottie
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited May 2013
    lottiemc wrote: »
    Hmmm, it occurs to me to wonder if one reason for the bloated state of zone chat (and, therefore, its rapidity of movement) could be because three games ALL share and display that channel. In other words, the chat is not from one game but from three. Or have I misunderstood comments some posters have made, which is entirely possible?

    Lottie

    The chat system is common to all three games. But the channels are somewhat restricted. So zone chat, for example, is not game wide. But only effects all the instances of the current zone you are in, on that shard. Not all shards or all games.

    Custom channels and IM's however are system wide and can cross games. So you can be in NW and chat with friends in STO via IM or on a private channel.
  • thequeueballthequeueball Member Posts: 0 Arc User
    edited May 2013
    c0mixfan wrote: »
    Way to incite abuse of the system and get yourself potentially banned for breaching the Terms & Conditions of the game. :rolleyes:

    He's not breaching anything. As you said earlier, maybe they are just unhappy with what people are "spamming" ? There's no proof that they are abusing the system. Get off your high horse. You are flip flopping.

    Why can you report for whatever you want but if a group of people want to do it, it's wrong? There ARE people that spam report. You are probably one of them sir.

    The bottom line is that it's bull**** you get banned from every single form of communication in ALL of Crypic's games if you get banned in one. That's asinine and if you try to defend it you're clearly out of your mind. There is NO REASON for that type of punishment, no other game would ever implement this because it ruins the player base and detracts from the game.

    The only argument you and the other circlejerkers use is that "it gives the system teeth." That is a completely flawed argument, the system doesn't need teeth. If i'm spamming zone chat, and I get banned from zone chat, the spamming stops. Problem solved. If I do it again, ban me again. No reason to take away every form of chat. Especially considering the spammers know they will be banned and couldn't care less. But what about the people who do something wrong once and get screwed for 24 hours when not intending to do anything wrong?

    Things you have not done:

    -You have not said why a rate limiter won't fix the problem.
    -You have not addressed why official trade / LFG won't fix the problem.
    -You have not said how being banned from every chat fixes the problem. You just said it adds "teeth"
    -You have not offered any solutions to the problem.
    -You have not addressed why your idea of zone chat is right, and why someone using it for WTB or LFM is wrong.
    -You just keep grasping the same argument that when a MINORITY of players don't like something, they should be allowed to ruin someone's gaming experience for 24 hours.

    As far as the issue is concerned, you are part of the problem because you cannot have a discussion. You go back to "the system works lololol. I make the rules therefore I do what I want. If you report me it's harassment"

    And unfortunately out of your delusional world, Cryptic / PW do not respond to the issues. Have they once showed up in this thread to take a stance? It's by far the fastest growing thread on the forums right now. They also do not respond to tickets. Maybe they do for you, because you bought the founders pack. But for me, and everyone like me, they have not. If you are chat banned, and you do get a response, it's days later. That isn't a solution to a chat ban you didn't deserve. You still get the punishment and need to wait days for a response.

    There's no written rules on the report system. People report things that they don't want to see. And it has far reaching implications on the person being reported, even if the reported person has no negative intent. End of discussion.
  • bel1eveeebel1eveee Member Posts: 0 Arc User
    edited May 2013
    people are abusing.I was silenced for writing 3 times with 20 seconds interval that i am selling miracle healer's gauntlets for gold/keys.My guess is the other people selling the same item as me in the chat reported me.
  • culgrimculgrim Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 6 Arc User
    edited May 2013
    shahualing wrote: »
    I thought you weren't going to respond to me anymore.

    And, yes, that trade channel. Why don't you go about advertising it and making it popular instead of coming here and going on some half-baked resentful tirade.


    This is the most hilarious post in this thread. "Hey buddy, why don't you advertise a channel even though advertising is what got you chat banned."
  • sominatorsominator Member Posts: 0 Arc User
    edited May 2013
    Thanks everyone! We're looking into this, and your feedback is extremely helpful. Thank you! :)
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • thequeueballthequeueball Member Posts: 0 Arc User
    edited May 2013
    sominator wrote: »
    Thanks everyone! We're looking into this, and your feedback is extremely helpful. Thank you! :)

    Thank you for understanding. It's refreshing getting an actual response to the problem.
  • tormeantedtormeanted Member Posts: 0 Arc User
    edited May 2013
    Thank you for understanding. It's refreshing getting an actual response to the problem.

    Dude, you can't possibly believe that moderator. He's just new and doesn't know what's going on.
    These policies have been live and complained about in CO and STO forever, and no one changed them.
    They're not going to change now.

    In fact if you go to the CO site, a lot of them had conversations months ago at how all the D&D fans were gonna rage over things just like this. And guess what, the STO forums knew all about the AH too!
  • lottiemclottiemc Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    sockmunkey wrote: »
    The chat system is common to all three games. But the channels are somewhat restricted. So zone chat, for example, is not game wide. But only effects all the instances of the current zone you are in, on that shard. Not all shards or all games.

    Custom channels and IM's however are system wide and can cross games. So you can be in NW and chat with friends in STO via IM or on a private channel.

    Ahhh, I see. Thank you, sockmunkey! :)
  • bel1eveeebel1eveee Member Posts: 0 Arc User
    edited May 2013
    sominator wrote: »
    Thanks everyone! We're looking into this, and your feedback is extremely helpful. Thank you! :)
    Just wanted to let you know that I took a day off work and planned to play most of the day tomorrow.

    But a couple of hours ago I got silenced due to undercutting other sellers in /zone with writing 3-4 times the same text [wts item for keys/gold] with a 20-30 seconds interval between each.
    You can check my logs.

    I can't run dungeons , I can't talk to guildies , I can't PVP , I can't get a foundry group.I have decided not to be spending any money supporting your game [founders/guardian/zen etc] until I see you actually handling game breaking issues and getting better customer support.
    If you do not support your product why should I ?
    I will also not be spending any time in your game until next patch notes.If I like them.
    8x4ks4.jpg
    adlrw9.jpg
  • malcryzmalcryz Member Posts: 7 Arc User
    edited May 2013
    Personally I'm annoyed also by the newbiequestions spammed in zone chats around the world because the same questions get asked again and again - and I don't mean someone who just enters the zone asking something, I mean basic things. Such as "what does TR mean? where's the auction house?" and first asking something like "where's npc X" then when they get the answer in an otherwise quiet zone chat, they keep asking it again without reading the answer, regardless of the fact we get very easy quest directions that hold our hand throughout most things. Should I be reporting these people for spamming too, because well, technically they aren't using the chat correctly? No, that'd be mean. But the zone chat isn't called an "advice channel" either, so if we want to be so strict as to remove everything that technically doesn't belong there, then advice should go too. Really if we had all other chats, zone chat should be for relevant things only, and "where is ah?" isn't that - we even get a quest to go there that literally leads us right to it. ^-^''

    I'd like to see more channels, because suggesting people to stop looking for parties outside the finder forever is just antisocial and doesn't promote making friends or reliable parties. Think about how many people hate dungeon finders because of how antisocial and unreliable parties it brings up - there is no penalty for being an idiot to your partymembers unless you go to absolute extremes and even then it's just a chat ban or being ignored by the person who got offended, so people can do whatever they want in finder parties. =/ For this reason, there are many out here such as myself who would love to be able to find friends and parties outside - I want to know the people will at least try because we met outside, and the chance to make a cooperating party before we enter. I don't want to be thrown in the middle of complete randoms with 3 TRs and one CW who will all run around aimlessly without saying a single word, ignore every single add, get killed and then scream their heads off and kick me after rolling need on and winning all DC gear which I then have to buy from them via the AH, tyvm.

    So, until we get an LFG channel, we should be allowed to look for groups in zone chats, but, I do agree that right now even LFG chat isn't happening in moderation. I mean, occasionally posting your message should be fine, occasionally is NOT every 30 seconds. If a person has so very little time that waiting say, 4-5 minutes between reposting their message is impossible then maybe they should be using the finder in stead anyway. *shrug*

    [If anyone suggests I simply "find a guild" btw, same thing. Looking for guilds is also not related and not "actual conversation" technically, so its place isn't in zone either and people might report that too - that's why we need at least an LFG channel for all these things.]
  • syberghostsyberghost Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 2,474
    edited May 2013
    You are literally HAMSTER.

    ...and there it is. It usually only takes three posts before you folks make it clear the REAL reasons you keep getting chat-banned. Thanks for not disappointing.
    I have a solution for you, turn your zone chat off.

    Turning yours off instead seems to be working.
  • thequeueballthequeueball Member Posts: 0 Arc User
    edited May 2013
    syberghost wrote: »
    ...and there it is. It usually only takes three posts before you folks make it clear the REAL reasons you keep getting chat-banned. Thanks for not disappointing.



    Turning yours off instead seems to be working.

    Yes, because you have faulty logic, I call you out on it, that must be the reason i'm chat banned. Nice connection detective.

    And you seem to get a hard on that I get banned from all chat in game, you're the problem not the zone "spammers." People in zone aren't trying to intentionally ruin other people's gaming experience, but you are. The people spamming report just because they can.

    Please go circle jerk somewhere else and leave the discussion to the adults. We're trying to address a real issue. You come in as a white knight thinking you run the show because you dropped 200 dollars on a game.

    Edit: Just went through your posting history, you are incredibly toxic to anyone that brings up an issue with this game. You are the problem. That much is very clear. You are very close minded and ignorant to issues that plague the game. Are you an only child?
  • rictrasrictras Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 239 Bounty Hunter
    edited May 2013

    The only argument you and the other circlejerkers use is that "it gives the system teeth." That is a completely flawed argument, the system doesn't need teeth.


    You and a few others on this thread show that it does need teeth.
    The meaning of life, is to give life meaning.
  • alaric63alaric63 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    No MMO I've ever played had a successful Trade Chat. Anyone that wants to sell will always go where the biggest customer base is. That is always General chat, Zone Chat in NW's case. You can't make people use Channels they don;t want to use. There are Trade Channels available right now, but they won;t get used.

    Don;t spam, don;t trade/group with spammers, and finally, report spammers. That's how Zone chat will be improved.
  • c0mixfanc0mixfan Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 92
    edited May 2013
    bel1eveee wrote: »
    But a couple of hours ago I got silenced due to undercutting other sellers in /zone with writing 3-4 times the same text [wts item for keys/gold] with a 20-30 seconds interval between each.

    If you only waited 20-30 seconds between each post then it's no wonder you were silenced!
    Please play, rate, & review my very first Foundry Quest!

    The X Factor Campaign NWS-DCO7OKB6F

    Quest #1: The Morning After NW-D13LX4M93

    Quest #2 Coming Soon!

    Just for fun - Night of the Werebeast! NW-DT5EIZKZZ
  • thequeueballthequeueball Member Posts: 0 Arc User
    edited May 2013
    rictras wrote: »
    You and a few others on this thread show that it does need teeth.

    You ignore all other points and make a general statement.. Continue with your childish arguments instead of adding constructive posts. At least the community manager responded that it's being looked into, shows they understand there's a problem.
  • cr0pcr0p Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    Just limit chat in all channels but guild, party and whispers to two messages every 30 seconds, problem solved.
  • stormysgstormysg Member Posts: 93
    edited May 2013
    There's a person looking for AFK pvp parties :O I thought that was no longer possible..
  • edited May 2013
    This content has been removed.
  • thequeueballthequeueball Member Posts: 0 Arc User
    edited May 2013
    shahualing wrote: »
    Not really possible without extensive rewrite. Right now it's an all or nothing thing.

    Personally since the op has been pretty much showing that he's the type of person that needs to be silenced once and a while, I'm happy with it the way it is.

    A rate limiter does not require an "extensive" rewrite of code. I have also brought up an issue that exists. People like me should be silenced?

    All your posts in this thread have been of trolling everyone. Get your facts straight.
  • bel1eveeebel1eveee Member Posts: 0 Arc User
    edited May 2013
    c0mixfan wrote: »
    If you only waited 20-30 seconds between each post then it's no wonder you were silenced!

    So I didnt knew that.I constantly see people spamming same thing like 3-4 times in a row for 15+ minutes.
    It could happen to anyonne ,not to mention I was probably reported for undercutting.

    How about the [SERVER] warns me that I am spamming[if I am spamming]?Or the Server bans me from Zone chat.

    Do I have to be UNABLE to play the game for the next 24 hours?

    Unable to join any dungeon , PVP ,find foundry party , party with my friends and speak with my guild mates?
    Yeah you can say USE THE que system it works... Bel1eveee are you here??? Bel1eveee???? KICK.
  • frariifrarii Member Posts: 0 Arc User
    edited May 2013
    Well, i just read the 27 pages of the topic...

    First of all, the sistem is not working, even with people reporting spam and its flaws... the zone chat in PE is unreadable and annoying as hell, is not a chat, is a mess...

    I see the flaws, i see the problems, i understand why its "abussable"(is that a word? stupid english language ;) ) yet... i feel is the best weapon against spammers.

    The game REALLY needs trade channel and LFG channel, official ones, and a CLEAR ToS of Zone chat.

    I would ban people from 12 to 20 years old from speaking, behaving or even existing, seriously adolescents are awful :( luckyly for mankind i don't have that kind of power.

    MMORPGs are swarmed with adolescents, F2P more so if possible... so i'm kinda screwed at it, i'm thankfull i can report spammers, bigots/racists (i've seen a bunch already).

    When the game stabilizes and the ticket reporting works as intended(or even better, works as its supposed to!) Exploiting chat reports will be adressed as account bans, effectively protecting users who don't spam.

    I've never sold anything in the Zone chat, use it sometimes for LFG purposes trying to be as little as annoying as possible (and probably that's the reason it doesnt work for me, so i mostly pug) but i ALWAYS try to help everybody who needs it in non PE zone chats, i had good conversations (mount hotenow is specially good for it, dunno why) and that is important to make a good social MMO, right now, PE is not, when people complains about being banned for selling some ****, the old man in me smiles.

    If its true that the bans reports dont reset to 0 after certain time and you just can send ignores from STO... that should be fixed, no doubt, asap!

    People usually forget that game is played for thousands of casual players, forums only represent us, the nerdy guys without social life, most people will never be banned, will never care about the zone chat, and will live on if they get 24 hours chat suspended...

    Again... adolescents :(
This discussion has been closed.