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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Account Guard Issues

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    bobcat1313bobcat1313 Member Posts: 1,089 Arc User
    edited May 2013
    I am also a Yahooer... Its ok I don't need to play...

    *Hoopty smashes six chairs in the kitchen*

    Oh yeah I'm totally calm.
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    ukaruukaru Member, Neverwinter Beta Users Posts: 4 Arc User
    edited May 2013
    I don't use anything but yahoo either, and it feels unfair that I should have to change my email for this, y'know?
    Someone mentioned that they disabled Account Guard for Yahoo emails, and the support email I just got says the same thing. But funny, I still can't log in...
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    vilmalithvilmalith Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    I didn't read the whole thread here.... But I have to change my email address to get the account guard code?
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    bobcat1313bobcat1313 Member Posts: 1,089 Arc User
    edited May 2013
    I just logged in and I got an instant email with the code. Maybe it is fixed now? It is for me atleast. Hope everyone else gets in soon also!

    I broke six chairs maybe that will work for everyone else :p
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    ukaruukaru Member, Neverwinter Beta Users Posts: 4 Arc User
    edited May 2013
    I stand corrected. Funny how my access code made it so quickly after my support one...
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    jeeboojeeboo Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    http://www.crypticstudios.com/accountguard
    But I've fixed it by myself. Just logged into game with my email instead of name only and codes arrived in less than 5sec :)
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    bobcat1313bobcat1313 Member Posts: 1,089 Arc User
    edited May 2013
    vilmalith wrote: »
    I didn't read the whole thread here.... But I have to change my email address to get the account guard code?

    NO I didn't change my email. I just got into game.
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    vilmalithvilmalith Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    I just got my activation code, about 10s after posting... lol
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    silkns44silkns44 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    at first I kept complete youthful enthusiam since i spent money on the game before it came out, and didnt want anything to make me regret my purchase; but everyday its something else. i really really want to love this game, but why does it try so hard to make me hate it.... crash after crash, everyone complaining of lag issues, queue issue etc...... now this- locked out, right after work..... , ok heres my fake smile please help me love this game again..... maybe wonder how fun that new patch for lol is.
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    silkns44silkns44 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    NO no no keep your code i dont want it, give it to someone else.....
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    wmkellerwmkeller Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    When I logged in today I am getting a message telling me a code has been sent to the email linked to this account then asks for the code so I don't have to verify my computer again but I am not getting the email or the code. Anyone else getting this. I checked my spam folder also and nothing.
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    jacquesbrjacquesbr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 6 Arc User
    edited May 2013
    Same here - no email with code :(
    Jjacques

    @jacquesbr
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    weeg71weeg71 Member Posts: 10 Arc User
    edited May 2013
    vilmalith wrote: »
    I just got my activation code, about 10s after posting... lol

    3 hrs later i get my code then it says code failure...getting pissed
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    weeg71weeg71 Member Posts: 10 Arc User
    edited May 2013
    omg..3***** hours get the code and it doesnt work.........
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    deckclubace0deckclubace0 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    Yep. Just got this issue as well. Running on a yahoo account that I use to keep all my games in the same place. Kind of a bother, honestly.
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    burntjelloburntjello Member Posts: 0 Arc User
    edited May 2013
    You have no business even looking at my machine name (insert invasion of privacy concerns here). Please don't be rude. :mad:

    First time it came up, I edited what it had for my machine name (I know what I put instead). Now when I try to get on it says "Invalid Machine Name" (after getting the code from my email). I wonder if it's preventing me from overriding what it's using for my machine name and that's why it keeps failing?

    ... this is kind of breaking the game...
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    weeg71weeg71 Member Posts: 10 Arc User
    edited May 2013
    burntjello wrote: »
    You have no business even looking at my machine name (insert invasion of privacy concerns here). Please don't be rude. :mad:

    First time it came up, I edited what it had for my machine name (I know what I put instead). Now when I try to get on it says "Invalid Machine Name". I wonder if it's preventing me from overriding what it's using for my machine name and that's why it keeps failing?

    ... this is kind of breaking the game...



    ive been waiting 3 hrs
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    mombo42mombo42 Member, Neverwinter Beta Users Posts: 5 Arc User
    edited May 2013
    I see I missed a lot since I checked this thread last. I have a yahoo account too, and finally got my email verification code over 4 hours after putting in a ticket to perfect world. And by no one's surprise by now, it doesn't work. So making a gmail account will solve this? I guess I'll give it a shot. Though that means I'm really not going to notice anything Cryptic or Perfect World sends me (there's no way I'm going to remember to check an email account regularly that I'm just making for this).
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    munkey81munkey81 Member Posts: 1,322 Arc User
    edited May 2013
    I got the ****ing Email but no g'**** CODE IN IT!!!! Anyone else have this problem?
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    dwcn5392dwcn5392 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 5 Arc User
    edited May 2013
    took over a half hour for my accout verification number this is the wost auto respone system for a mmo takes too long thay need to look in making it faster.
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    weeg71weeg71 Member Posts: 10 Arc User
    edited May 2013
    so i get another code and no surprise here..........DOESNT WORK
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    kiirion01kiirion01 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 3 Arc User
    edited May 2013
    i am having the same problem on a gmail account
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    silverdovesilverdove Member Posts: 0 Arc User
    edited May 2013
    still wondering why I have had to re-authorize the same computer/browser every time I log into my account.
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    lasvegasdeblasvegasdeb Member Posts: 1 Arc User
    edited May 2013
    Well I am having the same issue too. I still have not gotten the email.
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    aramarnextdooraramarnextdoor Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    zebular wrote: »
    . . . . . Yep, please be aware that is seems this issue is related to accounts associated with Yahoo email addresses. For some reason, the emails aren't being delivered through the Yahoo servers. Whether this is in part of Yahoo, PWE, or Cryptic... I do not know. The team is currently aware of the issue and working to resolve it. I have no updates at this time.

    Add @msn/@hotmail/@outlook to the list of services that aren't receiving these emails....
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    eveningshadeeveningshade Member Posts: 7 Arc User
    edited May 2013
    Last played at like 4pm est, went to work, 10:07pm est now and have been checking every email that i have with no luck?
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    afflicto2afflicto2 Member Posts: 1 Arc User
    edited May 2013
    ...and now it just says "too many attempts to log in...try again later".
    I know the log in servers are having issues, but this is getting nuts.
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    ravenwingz09ravenwingz09 Member Posts: 2 Arc User
    edited May 2013
    Well I guesss, I'll just create a new account and start all over again. I'm free to play (please.... stop throwing bottles and hissing at me lol) At least this happened at level 15 and not like 60 or some crazy <font color="orange">HAMSTER</font>. Now that I know a lil more what im doing in game i should catch back up in no time..... :p
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    sominatorsominator Member Posts: 0 Arc User
    edited May 2013
    Thanks everyone! We're investigating this.

    Edit: seems to have been an issue with Yahoo accounts. Please try again! :)
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
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    bitterwinterbitterwinter Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    so I don't have a yahoo account and I can't get into gateway due to the account guard email not being sent....
This discussion has been closed.