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The Maze Engine Bugs & Issues

strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
edited May 2016 in Bug Reports (Xbox One)
Please report bugs and issues here for The Maze Engine so our team can sift through them and investigate.

For any account issues, please submit a ticket to our support at support.arcgames.com.

Known issues:
- Cannot inspect gear.
- Medium Adventurer Horse has disappeared.
- Certain DC at-wills don't have audio.
- Some stuck on CTA screen.
- Stormraider Clydesdale may not have converted to Stable.
- Heavy Giant Spider may have also not been converted to Stable.
- Do not claim a free mount when you have a 50% off special mount voucher.

For any issues with mounts, please contact our support at support.arcgames.com.


Call me Andy (or Strum, or Spider-Man)!
Follow Neverwinter on Twitter: NeverwinterGame 
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Follow me on Twitter: StrumSlinger

Post edited by strumslinger on
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Comments

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    bloodr3dxvisionbloodr3dxvision Member Posts: 14 Arc User
    I am missing my mount it was the only one I had.
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    strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer

    I am missing my mount it was the only one I had.

    Which mount was this?


    Call me Andy (or Strum, or Spider-Man)!
    Follow Neverwinter on Twitter: NeverwinterGame 
    Like Neverwinter on Facebook: Neverwinter

    Follow me on Twitter: StrumSlinger

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    bloodr3djr#2566 bloodr3djr Member Posts: 2 Arc User
    It is the epic storm rider mount he is missing?
    > @strumslinger said:
    > I am missing my mount it was the only one I had.
    >
    >
    >
    > Which mount was this?
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    alexza1alexza1 Member Posts: 1 Arc User
    I am missing my mount it is called the medium adventure horse please fix
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    sha854#2579 sha854 Member Posts: 3 Arc User
    I am missing my mount coupon :( I literally picked it up and it just disappeared
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    agirlnamedblu#6641 agirlnamedblu Member Posts: 2 Arc User
    well... I don't know if it counts as a bug... but there was stuff in the free section of the Zen store, and I was excited! for the first time since I started playing there was finally something there... but my inventory was full and so I discarded some things and when I went back in it was all gone. :(
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    rickgrantrickgrant Member Posts: 2 Arc User
    I am also missing my medium adventure's horse
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    agirlnamedblu#6641 agirlnamedblu Member Posts: 2 Arc User
    upon switching characters the free section only shows up if your inventory is full... but as soon as you clear something it disappears... but when I went to a character who had space in their inventory it doesn't show up at all.
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    beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User

    upon switching characters the free section only shows up if your inventory is full... but as soon as you clear something it disappears... but when I went to a character who had space in their inventory it doesn't show up at all.

    The bug is unavailable items showing up in the store only when you have a full bag, and not that you can't claim any of it.
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

    All posts pending disapproval by Cecilia
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    gunnerdom98gunnerdom98 Member Posts: 15 Arc User
    game crashed when lighting the camp fire at the end of pirate kings retreat and when selecting an insignia for my mount
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    bloodr3dxvisionbloodr3dxvision Member Posts: 14 Arc User
    Epic storm mount
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    zicatszicats Member Posts: 1 Arc User
    hello,my cleric s powers make no sound ,even if i have the sound on.What s happened?
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    r4zorb4ck#8951 r4zorb4ck Member Posts: 2 Arc User
    The insignia bonus "Shepherds Devotion" is not working. My teammates are not getting any bonus at all when i use a daily power. I'm not sure if I am supposed to get the bonus along with my teammates but none of us are getting it. I've tried equipping the mount with the shepherds bonus but nothing is working.
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    beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User

    Epic storm mount

    Translation: Stormraider Clydesdale (same goes for the Twitter user who said it was his "storm rider")
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

    All posts pending disapproval by Cecilia
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    stringfellow#1644 stringfellow Member Posts: 1 Arc User
    Also missing the Medium Adventures Mount (Purple; account wide unlock). This best be addressed quickly. That is my HAMSTER money you have just deleted.
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    gunnerdom98gunnerdom98 Member Posts: 15 Arc User
    mount powers are not correctly transferring
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    lazyjacko72lazyjacko72 Member Posts: 6 Arc User
    Also missing the Medium Adventurer Horse mount, ticket raised. seems it has been removed from Zen store so can't add it from there to any new characters either when it was supposed to be an account-wide unlock.
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    enyel0911enyel0911 Member Posts: 3 Arc User
    I lost my mount stormraider Clydesdale it was my only mount in my 2 accounts what the heck happened
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    enyel0911enyel0911 Member Posts: 3 Arc User
    And it was account wide unlock so what the heck
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    enyel0911enyel0911 Member Posts: 3 Arc User
    And no one is responding for things here
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    bloodr3djr#2566 bloodr3djr Member Posts: 2 Arc User
    I have the same exact issue.
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    jtoddn629jtoddn629 Member Posts: 3 Arc User
    can't buy non-class armor in sharandar, dread ring, or wod. also coupon does not apply discount to many epic mountsincluding leopard of chult, which i would like to buy before coupon expires in 23hrs.
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    jtoddn629jtoddn629 Member Posts: 3 Arc User
    another problem, claimed free mount on one character and it took my coupon for 50% off. how do i get a replacement coupon?
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    darzalondarzalon Member Posts: 3 Arc User
    > @zicats said:
    > hello,my cleric s powers make no sound ,even if i have the sound on.What s happened?

    +1 my cleric has no sound fx either and when playing with a friend he also could not hear my clerics sound fx.
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    rogunhqyrogunhqy Member Posts: 1 New User
    just after updating, i cant load the game. i did a full restart on my xbox but its just saying that its taking too long to load
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    chnops68chnops68 Member Posts: 43 Arc User
    edited June 2016
    Issue resolved.
    Post edited by chnops68 on
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    danny374#1281 danny374 Member Posts: 1 Arc User
    Also missing account-wide Medium Adventurer Horse (2500 Zen vanished into thin air). Ticket submitted but I can't help complain about ARC support quality, I hope they fix the issue rapidly.
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    ftrydaftryda Member Posts: 187 Arc User
    Really odd bug... on my Scourge Warlock i could not cast the encounter power Blades of Vanquished Armies while in Castle Never. I swapped power and equipped again, but still would not cast. I switched to another and hadn't retested afterwards. Hopefully hard reset and I won't see this again, but figured I throw it out there since I find most warlock powers casting buggy already and although reported was ignored.
    4000 iL Scourge Warlock
    Well Endowed (Xbox)
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    dragonsxshadow#6786 dragonsxshadow Member Posts: 5 Arc User
    still can't get on after updateing last night it keeps saying "the console was unable to retrieve a
    security token plz try later" plz get this fixed asap
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    ltsmithnekoltsmithneko Member Posts: 1,578 Arc User
    Please write all the bugs you guys are running into I like to keep a list, plus Im sure the devs wouldn't mind to see the issues popping up either. ^.^
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