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Trade Bar Store Changes on Xbox One

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  • akitag13akitag13 Member Posts: 5 Arc User
    ^ what she said
  • hisakobestgurlhisakobestgurl Member Posts: 4 Arc User
    if they respond with anything other than "coal wards and blood ruby's were put back in market" I'm waving goodbye to the game.
  • And has anyone noticed the nerf in heroic events around the elemental evil areas let's take drowned shore as an example I waited there for 2 hours and ranger rescue never once showed up along with ambush assault not to mention they still don't give rewards for merchant in distress and then they went and fixed the banner man farm sure that was a little broken but to take the rewards for that event completely out too give your head a shake what were you thinking. All that aside you are offering items in the tradebar too increase more drops very cool (downside they last 30mins and with the recent nerf to the heroics your lucky you can get 3 events in before it expires and have to buy a new one)
  • dragix90dragix90 Member Posts: 13 Arc User
    I've noticed a huge decline in players, 30 minutes in queue for pvp. and 20 for any skirmish/dungeon.
  • awrex1977awrex1977 Member Posts: 230 Arc User
    36 hours seemed like a reasonable "deadline" for some type of formal response.

    Formal complaint filed with Microsoft.

    Formal complaint filed with Perfect World.

    Formal complaint filed with The Better Business Bureau (see below)

    PWE's title "Neverwinter" on the Microsoft platform "XBox One" is not being delivered as described in developer's patch notes/blogs/online discussions.

    This game is a "free to play" title. To generate revenue, it utilizes in-game "microtransactions" through the use of an in-game currency called" "zen". 100 zen costs roughly $1USD.

    The February 9th update for XBox One was to include an updated "Trade Bar" store - trade bars are another in game currency that are acquired through purchasing (with zen) keys to open chests.

    https://webcache.googleusercontent.com/search?q=cache:FWVF5Na_Jd8J:https://www.arcgames.com/en/games/xbox/neverwinter/news/detail/9746173-developer-blog%3A-improved-trade-bar-store+&cd=1&hl=en&ct=clnk&gl=us

    Is a cached version (cached from 2/4/16) of upcoming changes to the Trade Bar store dated 1/18/16, note bottom of post, no disclaimer, note "Coalesent Ward, 5x Pack of Preservation Wards, Bloody Ruby" before/after/new pricing.

    http://www.arcgames.com/en/games/xbox/neverwinter/news/detail/9763033-neverwinter-xbox-one:-enchanted-key-sale!

    Is a Dev blog advertising a "Key sale" dated 1/28/16, 15% off keys - encouraging the player base to purchase keys (with zen, which costs money) which was to run 1/28/16 - 2/1/16

    At some point after 2/4, after the Key Sale had ended, and before the proposed Trade Bar store and update had gone into effect, the following was added to the 1/18/16 Dev blog "Note: As this is originally a PC blog, things may change for Xbox One."

    http://www.arcgames.com/en/games/xbox/neverwinter/news/detail/9746173-developer-blog:-improved-trade-bar-store

    Now, after announcing a content release, hold a sale, and generating (what I am assuming) tens of thousands of dollars on zen purchases, PWE/Cryptic changed what was being offered by adding a caveat to the end of a 3 week old announcement.

    When the 2/9 update was released on the XBox One platform, Coalesent Wards, 5x Pack of Preservation Wards, and Blood Ruby" were all inauspiciously absent from the Trade Bar update. Instead all were available in the in game "zen market" for real life dollars, rather than the in game currency "trade bars" as the entire player base was led to believe.

    If this is not false advertising, bait & switch sales tactics, and a blatant money grab - I do not know what is.

    I have logged formal complaints about this issue with Microsoft & Prefect World as well.

    As a business owner, I find these business practices reprehensible.
  • 30 minutes? Lucky. Hour and twenty two minute here. Enough time to halfway level out of the bracket. Seriously, queued at level 40 to test the waters. Leveled to 45 about 2 minutes prior to queue.
  • blindmonkeyzblindmonkeyz Member Posts: 289 Arc User
    what they are doing now is stall tactics. Delaying purposely to see how the current market and player base responds even with the complaints. Then throw in the Zen sale, now that was a laugh there. you take away and then you say here we will discount zen you buy? really. What were you thinking there? Stop with the stalling and just tell us. I know the games your playing over there, i know the business side of these things. Just say yes your bringing them back or no your not. So that way everyone can get on with their lives.

    First you say you need us to have the same content as PC, thats why you took leadership away and did all the patches and such to make things easier, but yet you take away from us what you gave PC, how is that keeping us with the same content. SO how about you give us leadership back for AD then if you wanna play this card. Cause now you have totally contradicted everything you have said in the past.

    You got less than 2 hrs to get a decision out there before the regular event is supposed to start that was scheduled, and after that your going to see a serious decline in players. And in all honesty, you still may see a serious decline in players after this fiasco you created
    XB One
    LGPG Alliance
    Reagents of Death - Leader
    CW - Phoenix lvl 70 4034 (Main)
    GF - Spectre lvl 70 4012 (Main)
    GWF - Ice lvl 70 4010 (Main)
    SW - Zor lvl 70 3230 (Main)
    OP - Box lvl 70 3002 (Retired)

    PS4
    Look Good Play Good
    GWF - Ice lvl 70 3875 (Main)
    GF - Spectre lvl 70 2669 (Alt)

  • edited February 2016
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  • vishara022vishara022 Member Posts: 20 Arc User
    edited February 2016
    @strumslinger

    I hope you are still reading comments. Even those who are responding emotionally demonstrate how charged your player base has become.

    The Official initial response of wards being taken out of the tradebar store framed the issue as one of parity, or the lack of its need. That framing is not the issue and putting it that way is not fair to the player base. The issue is one of integrity. I'll fast forward past the rehash of giving what appeared to be promised. I'm upset about it as I also made in game decisions based on the now altered announcement about ward prices. Let's assume that January announcement didn't exist.

    We now have one of two options. Option one, you guys post an announcement that wards will disappear from the tradebar store with Underdark. Option two, there is no announcement and we all log in to discover they disappeared. Given the lack of announcement or correction prior to the January announcement publication, I have to assume the second.

    Do you really think either option would have met substantially less blow back from the player base? As a VIP I've easily spent more on this game than any other franchise (and I'm a big God of War and Assassin's Creed fan). I purchase enchanted keys beyond the VIP daily, though probably not to the extent of others. I get a lot of junk from lockboxes. Tradebars are the consolation prize. For every 25 or so lockboxes I open at least I could purchase a coalescent ward to improve my weapon enchantment. Put another way, for $25 worth of lottery tickets, some which admittedly pay off a little, I purchase something worth $10 value. It's my "frequent buyer's" reward for spending money on your game. And your intention was to take that away, presumably with no notice. Did you really think players wouldn't be upset about that?

    That's what I mean by framing this as an integrity issue. Between the recent (unatributed) addition to the January tradebar store announcement and the delay in an Official response I have to assume lawyers are being consulted. Probably rightfully so. The Company could have protected itself by demonstrating integrity in posting an announcement of ward removal. All evidence suggests ward removal was intended to be a surprise. The Company is now reaping the karma of that choice. I don't envy your current position. But you could have avoided it. Whatever happens with this, I hope the Company chooses a path of greater integrity in the future.
  • quazakaharet#6375 quazakaharet Member Posts: 104 Arc User
    ^^^^^ true.

    it is a tough situation, i have honestly been waiting for a new hammer to drop since we got free ad and it did not raise the exchange prices long term like they hopes it would. im sure there is something in the works to re balance us, and im sure it wont be nearly as nice as free ad.

    which was great by the way, but the issue they wanted to fix, is not fixed and i am sure that is a concern for them.
    maybe they need to open us up to some ideas to raise the exchange rates (reasonable ones) that the player base might agree with without too much trouble. even talking about changes confidentially with their x box streamers as they are voices of your player base and already chat with andy and the company reps regularly.

    just spit balling here....

    have a good one, so far enjoying the new campaign atleast.
  • edited February 2016
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  • blindmonkeyzblindmonkeyz Member Posts: 289 Arc User
    edited February 2016
    If they change things, then it goes against their falling in line with PC as to having the same content PC has to keep future patches and updates simpler.

    They basically just need to eat crow on this one. Just give what was promised and then move forward and implement changes that will benefit the market in the future. Or better yet, introduce a new ward maybe. 2 wards that are so far apart to do the upgrading is pathetic really
    XB One
    LGPG Alliance
    Reagents of Death - Leader
    CW - Phoenix lvl 70 4034 (Main)
    GF - Spectre lvl 70 4012 (Main)
    GWF - Ice lvl 70 4010 (Main)
    SW - Zor lvl 70 3230 (Main)
    OP - Box lvl 70 3002 (Retired)

    PS4
    Look Good Play Good
    GWF - Ice lvl 70 3875 (Main)
    GF - Spectre lvl 70 2669 (Alt)

  • zibadawazibadawa Member Posts: 1,266 Arc User

    People would be better off reaching out to Trump than the BBB. Just saying....

    We have one of the most toxic communities over all, so I wouldn't be surprised at all if Trump played the game.

    Where are you, Donnie boy? Help us make Neverwinter great again!
  • armadeonxarmadeonx Member Posts: 4,952 Arc User



    Let's look objectively at what happened:
    1. Cryptic -unintentionally- let you believe you'd get the same trade bar shop as we have.
    ...
    3. And here's the rub. It's quite simple to just adhere to the old promise and give you what was promised. But this has economical consequences that were simply not foreseen. So they have to decide what countermeasures will have to be taken to bring the economy back into balance. And I can assure you that you won't like any of them.

    Hopefully you'll see the dilemma: Either give you what was promised, or be forced to implement certain other -possibly drastic- changes along with this to balance the game. For once, I don't blame them for requiring time to decide which one of the 2 evils is the lesser one.
    That said, I do expect they will eventually decide to keep their promises and will implement other economic changes to compensate for it. It's the only sensible course of action after the fiasco in no2.

    No I don't accept that position at all. The economy within the xbox platform has a lack of income generation - this has been acknowledged by Cryptic in previous posts. This is why players were so looking forward to the price change. The effect of bringing the coal wards to 75tb would be twofold:
    1. reduce prices across the board for buying higher level enchantments on the Auction House
    2. reduce the cost of creating & upgrading your own enchantments to affordable levels

    Given the accepted position that the xbox economy has insufficient liquidity, introducing price reductions & the use of alternate currencies (tarmalune bars) increases liquidity & works towards fixing the overall problem.

    The only possible reason for removing them altogether is to create a bottleneck. It forces players to purchase zen to upgrade anything beyond a low level. An increase in players purchasing zen with AD drives up the price - an increase in the AD to Zen ratio has two effects:
    1. it becomes harder for players to purchase zen with AD
    2. purchasing zen with $$ in order to trade for AD becomes more attractive

    Therefore the most reasonable conclusion is that someone at Cryptic spotted a means of increasing revenue generation at the expense of player satisfaction and ran with it.

    The problem for Cryptic is that this is extremely short sighted. Tarm bars as an alternate currency encourages players to buy keys and/or vip, thus increasing revenue for the company - but it doesn't have quite the same impact on zen pricing as a hard-stop, bottlenecking tactic.

    Such crass thinking works on the assumption that 'we can always find new players' to make up for all the ones that leave. I would ask them one question regarding this - 'how has that worked for you on the PC?'
    Please Do Not Feed The Trolls

    Xael De Armadeon: DC
    Xane De Armadeon: CW
    Zen De Armadeon: OP
    Zohar De Armadeon: TR
    Chrion De Armadeon: SW
    Gosti Big Belly: GWF
    Barney McRustbucket: GF
    Lt. Thackeray: HR
    Lucius De Armadeon: BD


    Member of Casual Dailies - XBox
  • farmerreg#0580 farmerreg Member Posts: 37 Arc User
    As upset as I am, I too thought about what @magenubbie just said, and his conclusion is the outcome I came to as well. I've already decided to drop the game as this game has extracted an already enormous amount of time and resources from me.

    1) The grind from 67-70 is atrocious.
    2) Leveling artifact weapons and gear takes forever with out double refinement events.
    3) Leveling artifacts takes forever with out (you guessed it) double refinement events.
    4) Customer service is pretty much non effective at resolving complaints/valid issues.
    5) This last incident shows that my time and money spent on their produce is not appreciated.

    I am however still curious to see just what it is they're going to do.
  • ladyevayneladyevayne Member Posts: 22 Arc User
    First, I won't defend how this was handled. If they were going to remove the wards and rubies, they should have informed us before the patch went live. We should have been given an updated list of what would be available with time to decide what to do with our existing bars.

    That said, i don't think this is entirely a evil cash grab. But was a poorly executed means of manipulating the market. I have felt there is currently a bit of a glut in Zen on the market, due in no small part to strongholds insane AD requirements. Guilds buy zen to sell for ad. Lots of zen on market pushes the prices down. The problem has become, with the exchange so low, many don't want to buy at such a low return. Then comes the opportunity to remove a primary source of advancement and forcing its purchase for zen. Forcing players to the zen market for wards, will first eat away at the zen on the market. This in turn drives the price of Zen back up, and encourages the purchase of zen for astral diamond exchange. After market prices were in better shape, you ad the wards back in to remove the pay wall to advancement. I can see where there was look towards the long term survivability of the game. However, the way it was handled has done severe harm to the trust between company and consumer. This will take a great deal of work on PWE part to repair the damage to public trust. I'm not sure with their track record that they are up to it though.

    TL;DR: This was a poorly handled attempt at market manipulation, that unfortunately may have cause irreparable harm to the games future.
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  • matiagronxmatiagronx Member, NW M9 Playtest Posts: 251 Arc User


    No. After all this time I can only conclude 1 thing: They really are that ignorant, have no sense of planning and have the same level of interdepartmental communication as I have with my ex-wife: None at all.
    If you think this and everything before this was done by deliberate design, you're giving them way too much credit. I really doubt they can even see that far ahead, let alone plan it. I'm not sure what's worse though: Their lack of care for the game or their own ignorance.

    Well i can support that as well being here since beta and watched all the terrible things that blew this wonderful game to pieces. They are worse than amateurs and this is the worst part of it. There is literally NOONE there that actually gives a damn about the game, let alone for the playerbase.

    Now all XBOX players who got duped please read what PC players endured just recently.
    About a month ago there was an event which offered a box with some goodies, among them some quite rare artifacts and it was on sale for 4-5 days at Zen store for 100zen. It was like a mini-lockbox. The box treasures were advertised via the tooltips as Bound on Equip. Since this box included the quite expensive Forgehammer of Gond, many many people bought HUNDREDS of these boxes with their Zen just to find out that EVERYTHING except a lousy small treasure were BOUND ON CHARACTER. So after many people calling out this FRAUD in forums what was the answer of the developers via Strumslinger? "The developers will be more carefull next time with the tooltips..... ". ........ Is it sheer stupidity? Is it well covered shady practices? WHO CARES? The fact is that so many people INVESTED at this box cause they expected it to have UNBOUND loot, if they knew it would be BOUND they WOULDNT HAVE INVESTED in the first place. So they lost their money because of a FRIGGIN TOOLTIP MISHAP and NOTHING WAS DONE from cryptic to correct this. Their answer was this stupendous excuse. That was just a month ago, nobody cared, nothing was done. Adding all the facts from all these years their INCOMPETENCE leads them dangerously close to plain fraud, or they just mask their fraudulent actions under the pretention that they are incompetent and clumsy and busy. Choose what u will, the result is the same. We somehow got into this game, loved it cause most of us are DnD fans, and then found out it was a TRAP laid out by some primitive humanoids..
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    Moderator Notice:
    While we have been extremely liberal with moderating this thread, discussing moderation and legal action is still against the rules of these forums, and any posts that are discussing moderation or legalities will still be removed. We also do not allow topics of an "I Quit" nature or other game promotions.

    Please do stay on topic with the above heeded and post without being rude or disrespectful. If one cannot post in such a manner, then please refrain from posting. Please do not respond to this or other Moderator Notices, as doing so is considered discussing moderation.

    Thanks!
  • To the analogy of the truck not coming with a trip to Italy: you are wrong. They tolls is the truck came with a trip to Italy. We spent our money for this trip to Italy. We bought our truck and they said "sorry, trip to Italy is for pc only". We screamed, pointing at the advertisement, where it says we get our trip to Italy. Then they took out a pen and wrote a disclaimer on our advertisement, stating our reward may be different because we play xbox. People raged more, but the truck is bought, no refunds. They will consider the possibility of giving you a trip, and investigate, parity, hippopotamus, and skirt the issue, all while discounting the price of tickets to Italy, in hopes that some moron gives them the benefit of the doubt and gives them money.
  • zak3056zak3056 Member Posts: 138 Arc User

    Let's look objectively at what happened:
    1. Cryptic -unintentionally- let you believe you'd get the same trade bar shop as we have.

    So, here's where we disagree. You're arguing that this was all a giant misunderstanding, and really a communications issue, which is what Andy said on Tuesday. The problem with that is:

    1. They didn't just not lower the price of coal wards, they removed them entirely. "changes to the economy" doesn't pass the smell test, as they CHANGED the economy with this action.
    2. They didn't just update the blog post. They did it silently, after the fact, sometime between last Thursday and release day.
    3. They had a dev stream, and an AMA in the last month, and didn't bother to mention it. They had a STREAM GOING ON DURING MAINTENANCE, and didn't mention it, even when someone said "cheap wards in the trade bar store" are what players were most looking forward to.
    4. Sale on keys, to entice people to get their tradebars.
    5. The original blog posting way back when the TB store changes are announced. "We know you're afraid we're going to use this opportunity to remove coal wards from the TB store, but don't worry, we're not going to do that at all."
    6. Patch notes withheld until the very last second.

    I'm sorry, but one of the above, by itself? Maybe, maybe I can see that as an oversight or communications issue. ALL of them? No, not buying it.



  • *told us, not tolls is. Sorry, my aurocorrect is about as reliable as... can't think of a good analogy here, something really unreliable, immoral, greedy, etc cetera. Any ideas?
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  • texangator14texangator14 Member Posts: 19 Arc User
    Normally, I'd j.... normaly this, normaly that, they think that every thing they do is normal......... NOT!!!
  • We will not be heard here. Our small voices don't matter to them. Take it to other media outlets.

    #FreeTheWards #MakeNeverwinterGreatAgain
  • zixxer636zixxer636 Member Posts: 47 Arc User
    Lol are they really having a key sale? Now we know why they are waiting. They truly don't care what the players want. They have made it loud and clear that they are here for the money not the game. How <font color="orange">HAMSTER</font> absurd.

    <font color="orange">HAMSTER</font> this game it is truly time to move on from this game people. We need to stop waisting our time and money on this pos company.
  • descend#9572 descend Member Posts: 16 Arc User
    zixxer636 said:

    Lol are they really having a key sale? Now we know why they are waiting. They truly don't care what the players want. They have made it loud and clear that they are here for the money not the game. How HAMSTER absurd.



    HAMSTER this game it is truly time to move on from this game people. We need to stop waisting our time and money on this pos company.

    I hope nobody spends another dime until they fess up and fix the problem, that is the only way we get change in the world is a community effort. They were wrong and need to fix their mistake and maybe just maybe will they get some of their player base back.
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