test content
What is the Arc Client?
Install Arc

Login Outage, 3/3/15

trailturtletrailturtle Posts: 5,496 Perfect World Employee
edited March 2015 in Super News Network
We're currently having an issue where the login servers aren't able to communicate properly with the game servers, preventing people from logging in. We're hammering away at this, we'll update when it's resolved.

If you're already logged in, you can remain logged in, no issues there.
Post edited by Unknown User on

Comments

  • eiledoneiledon Posts: 1,287 Arc User
    edited March 2015
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited March 2015
    Quick update: Looks like billing is impacted by this -- nothing weird, just you can't buy ZEN. We'll update when we know more.
  • prettyceltprettycelt Posts: 120 Arc User
    edited March 2015
    Awwwwesome. Three guesses on what THIS week's extended maintenance will be dealing with.....Maybe we can shut the servers down for a solid 24 hours this week.
    Sigblock_zpsj1x4gbuk.jpg


  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited March 2015
    Actually if you are currently logged-in you may experience issues when/if you try to change characters. I found this out a little while ago when it dropped me to log-in screen...:frown:
  • silentknight6666silentknight6666 Posts: 20 Arc User
    edited March 2015
    Give them a break. It's a rough job with minimal staff/resources.
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited March 2015
    Oh yes...TY Trailturtle for being IMMEDIATELY on this. I always greatly appreciate it. :biggrin:
  • insaneyackinsaneyack Posts: 51 Arc User
    edited March 2015
    Its been about 3.5 Hours, are there any updates?
  • cybersoldier1981cybersoldier1981 Posts: 2,501 Arc User
    edited March 2015
    Give them a break. It's a rough job with minimal staff/resources.

    I did. By credit card when I paid for a lifetime membership.
  • prettyceltprettycelt Posts: 120 Arc User
    edited March 2015
    insaneyack wrote: »
    Its been about 3.5 Hours, are there any updates?

    Yes, North Korea says hello. They couldn't hack the White House so they settled for Cryptic North.
    Sigblock_zpsj1x4gbuk.jpg


  • silentknight6666silentknight6666 Posts: 20 Arc User
    edited March 2015
    I did. By credit card when I paid for a lifetime membership.

    I'm lifetime as well. I'm not complaining. Just let them do their job and get it fixed.
  • ealford1985ealford1985 Posts: 3,582 Arc User
    edited March 2015
    I did. By credit card when I paid for a lifetime membership.

    Good job! You maybe paid one staff member for a weeks pay.
  • necratech009necratech009 Posts: 68 Arc User
    edited March 2015
    North Korea? Our own government just took over the internet the other day. Coincedence I am sure but....Sometimes you have to wonder. And yah, I just changed characters and got booted. :(
  • insaneyackinsaneyack Posts: 51 Arc User
    edited March 2015
    Well it appears to be fixed. I just logged in and am at the character select screen.
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited March 2015
    Fixed! All good now.
Sign In or Register to comment.