Hopefully its not the type of patch that makes roll backs the hardest thing to do. Sometimes roll backs are not possible. Mike logged into his main when the game went back up to have a look at the nerfs and he said he lost all sorts of stuff.
Worrying turn of events.
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
I agree with the need to shut down quickly, but it's a testiment to not having things liked well in the offices. There's no reason why this thread should have popped up after the shut down. TT could have been making the thread as they prepared to take the game down, still might have given us a chance to help more. Heck, I knew the game was going down but didn't know why or how badly the event was until this thread came up but when I heard it was going down I jumped right here. Anyway, I just hope they can fix it now and we won't lose any of our stuff. I know there are many here who've been around longer than I how have stuff to lose.
they shutdown the servers within 10 min of me sending a message to lordgar.
if opening a character spreads the issue shutting down fast is the best approach, my guess is that we will have a rollback and then vet benefits will be added to all LTS later.
why not just add 1000 days to all LTS accounts, seems like a simpler solution
I agree with the need to shut down quickly, but it's a testiment to not having things liked well in the offices. There's no reason why this thread should have popped up after the shut down. TT could have been making the thread as they prepared to take the game down, still might have given us a chance to help more. Heck, I knew the game was going down but didn't know why or how badly the event was until this thread came up but when I heard it was going down I jumped right here. Anyway, I just hope they can fix it now and we won't lose any of our stuff. I know there are many here who've been around longer than I how have stuff to lose.
they contained the problem fast, from what i understand lordgar wasnt even in the office
i see no reason why a rollback isn't possible, same thing happened when sg vaults lost thier slots
Well for example when they delete code thats no longer needed and dont keep a backup. Its happened in WoW it happened in SWG it could easy happen here saying the dev team is Crush and the G-Force Gerbils.
Both the Pandapocalypse and NGA caused toons and gear to vanish and roll backs couldnt fix it.
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
vet rewards aren't all available on the test server so it's not the players fault they couldn't see this
Well why the heck AREN'T they on the test server? EVERYTHING touched by a release should be able to be tested by the designated testers. It's no WONDER stuff like this happens.
Ooh, look. 1-1.5 hours of extra downtime. Champions Offline is staying true to ****ing form, I see. Sometimes I wonder if I'm ever going to my money's worth on my LTS.
I agree with the need to shut down quickly, but it's a testiment to not having things liked well in the offices. There's no reason why this thread should have popped up after the shut down. TT could have been making the thread as they prepared to take the game down, still might have given us a chance to help more. Heck, I knew the game was going down but didn't know why or how badly the event was until this thread came up but when I heard it was going down I jumped right here. Anyway, I just hope they can fix it now and we won't lose any of our stuff. I know there are many here who've been around longer than I how have stuff to lose.
In an ideal world, this would've been the way it went down. Unfortunately, with the way our schedules work, I was driving to work when this happened; LordGar, for his part, was more focused on the actual shutdown and emailing other Cryptic folks with details, rather than on messaging it.
I'm sorry that we weren't able to provide more immediate messaging, but we had limited resources at that point, and they were focused on the issue rather than messaging it.
I'm pretty sure all the data are available for a rollback - but just rolling back to prepatch won't solve the issue. They're apparently trying to not only regain the lost data, but also fix the patch so that it doesn't all happen again the moment the patch is reloaded. (It does little good to pull things out of the bit bucket, after all, without correcting the condition that led to their being dumped in there in the first place!)
And that, mes amis, is what's taking so long...
"Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"
I'm pretty sure all the data are available for a rollback - but just rolling back to prepatch won't solve the issue. They're apparently trying to not only regain the lost data, but also fix the patch so that it doesn't all happen again the moment the patch is reloaded. (It does little good to pull things out of the bit bucket, after all, without correcting the condition that led to their being dumped in there in the first place!)
And that, mes amis, is what's taking so long...
Why not focus on getting a functional game back online while they worry about fixing their mistake on their own time?
Why not focus on getting a functional game back online while they worry about fixing their mistake on their own time?
Getting the fix implemented should be less disruptive than bringing it back up right away, and dealing with the issues and having to bring it back down later.
Quick update: We've identified the issue, and we're putting the solution onto our internal test servers. If that works, we'll be able to provide a timeline, and move ahead with implementing that on the live servers.
Getting the fix implemented should be less disruptive than bringing it back up right away, and dealing with the issues and having to bring it back down later.
Quick update: We've identified the issue, and we're putting the solution onto our internal test servers. If that works, we'll be able to provide a timeline, and move ahead with implementing that on the live servers.
Thanks for keeping us updated, TT. It is appreciated.
I bought the robot samuri costume pack from the z store in the short time the server was up , if we rollback will I still have it? and if not what happens to my zen?
I doubt that the set was on there legitimately especially since it wasn't advertised or announced. If they do a rollback your zen will be returned and the costume would be locked once more.
Though, adding the costume set into the store officially after this might be a nice apology.
Biggest concern is the items that were in that bag on the fifth slot. The bag appears to be transparent on the fifth slot but not sure if the contents are still there.
If you clicked that slot, you got a store popup window asking if you would like to purchase that slot. So...it was empty.
CHAMPIONS ONLINE:Join Date: Apr 2008
And playing by myself since Aug 2009 Godtier: Lifetime Subscriber
Lol at all the people complaining...its down big deal. I want it up as much as anyone but at the end of the day its better to fix things while its down, over fixing things in the future to end up having the same thing happen again. Stop complaining and let the dev's do the job. Go outside or go make food and watch a film or god forbid be sociable for a while.
*Note - this is only aimed at those complaining about the same thing that was posted earlier in the topic about shutting it down before saying why etc etc
I doubt that the set was on there legitimately especially since it wasn't advertised or announced. If they do a rollback your zen will be returned and the costume would be locked once more.
Though, adding the costume set into the store officially after this might be a nice apology.
It's the latter, actually, although we didn't intend it as an apology. I don't pre-announce new C-Store items and discounts (whereas I can pre-announce D-Store changes and changes to how LTS works), so we don't schedule those blogs to auto-publish. In this case, I was going to publish the Robot Samurai blog when I got in in the morning -- but with the issues, I thought it best to wait until we knew more.
Now that we've identified the problem, we've published the blog.
I doubt that the set was on there legitimately especially since it wasn't advertised or announced. If they do a rollback your zen will be returned and the costume would be locked once more.
Though, adding the costume set into the store officially after this might be a nice apology.
You can't click on it for details right now, but I suspect that's because the servers are down, because you can't click on anything for details right now.
Edit: Ninja'd by the Turtle again!
_________________________________________________ @flamingbunnyman in game. Formerly @Roderick in City of Heroes.
People do tend to get a bit ratty when things like this happen in their leisure time but to be honest on the real scope of world events CO being down for a day is a non issue.
Try some SRIV when CO is down thats what I do that or BL2
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
Absolutely no disrespect intended, but "less disruptive" for whom, you or us?
Both, honestly. Players on the forums might know what's going on, so the disruption for you guys in particular might not be too bad, but players who aren't in the know would log in and suddenly be missing things.
That reminds me, i dunno if it was a result of pre-patching or something else but i noticed last night that in the tailor when i click the tick to only show what i owned. It would show items i didn't own and when i hovered over them they weren't shown on my toon but it was a little annoying to have around 30 or 40 extra pieces i couldn't use mixed in with what i could use.
Samurai Robot? Oversized Katana? Gimmie gimmie gimmie gimmie gimmie! I know when I get stipened from when it's time for me to get some (i'm going gold tomorrow anyway) I plan to use that set... and use it well! Plus, I Plan to make a ninja themed toon (Thats right, even with the dodge changes baby!) based on a username i've used for a few years (Ken Kurobasa if anyone is wondering, and yes, that is a corruption of KuroTsubasa. Just didn't roll off the tongue as well to me.) I mean it, oversized katanas for everyone! And, Sledge hats.
I am new to this game, and so far I am liking it a lot. I also wanted to point out that I am very surprised at the amount of information the developers give out to the community in regards to downtime and server problems.
Some MMO's would have posted something like "Emergency Downtime No ETA available" with perhaps an edit after 5-6 hours stating that there is "still no ETA" with no more information given.
Both, honestly. Players on the forums might know what's going on, so the disruption for you guys in particular might not be too bad, but players who aren't in the know would log in and suddenly be missing things.
That is a completely valid point. But I meant if you were to do a rollback and work on fixing the patch after. Who would be disrupted more by that than by leaving the game down for hours upon hours?
I am new to this game, and so far I am liking it a lot. I also wanted to point out that I am very surprised at the amount of information the developers give out to the community in regards to downtime and server problems.
Some MMO's would have posted something like "Emergency Downtime No ETA available" with perhaps an edit after 5-6 hours stating that there is "still no ETA" with no more information given.
I am new to this game, and so far I am liking it a lot. I also wanted to point out that I am very surprised at the amount of information the developers give out to the community in regards to downtime and server problems.
Some MMO's would have posted something like "Emergency Downtime No ETA available" with perhaps an edit after 5-6 hours stating that there is "still no ETA" with no more information given.
The way TT is handling this is remarkable imho.
Only very poor or poorly run online games do this, every game I play has very vocal devs from most departments, art, programming, and even the big boy managers of the projects jump in every once and a while when they have something good to share. If you are playing a game with zero dev activity on the forums, that is a sign to find elsewhere to play!
I am new to this game, and so far I am liking it a lot. I also wanted to point out that I am very surprised at the amount of information the developers give out to the community in regards to downtime and server problems.
Some MMO's would have posted something like "Emergency Downtime No ETA available" with perhaps an edit after 5-6 hours stating that there is "still no ETA" with no more information given.
The way TT is handling this is remarkable imho.
Welcome aboard!
________________________________
In game: @-seismic-
Welcome then to Champions Online. Don't let the doom and gloom scare ya, thats why we got the Celestial powerset! :biggrin:
Though to be serious, Champions is just in a very long dry spell, one day STO and NWO will have some production halting and be stuck to mini patches and all that effort will go into Champions... The voices in other people's heads tell me so. Anyway, enjoy a very extensive character customization system where you can make basically whatever comes to your mind... or your imaginary friend Sergio's mind.
That is a completely valid point. But I meant if you were to do a rollback and work on fixing the patch after. Who would be disrupted more by that than by leaving the game down for hours upon hours?
I'm honestly not sure how long a rollback would take. Additionally, it's a path of no return -- everyone who played during that half hour would irrevocably lose that play time.
I suppose potentially that might be less of an inconvenience for players, technically, but it depends on how much people value that half hour. If someone got a lucky drop, that person would probably value it a ton.
I'm honestly not sure how long a rollback would take. Additionally, it's a path of no return -- everyone who played during that half hour would irrevocably lose that play time.
I suppose potentially that might be less of an inconvenience for players, technically, but it depends on how much people value that half hour. If someone got a lucky drop, that person would probably value it a ton.
WOw.. you're kidding.
The devs are going to reposition all of those inventory tables on updated character data?
0.o
Good luck with that. Seriously... That will be a feat and a large pain in the exit-only.
Unless I'm misunderstanding something. The rollback would make the most sense... recover the pre-patch game data, reinstitute it, fix the patch on PTS, reapply next week.
Take bow, applause, flowers thrown, happy people.
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All available action figures, check.
Hit the global cap, check.
All lore and event perks done, check.
All 1K mob perks done, check.
All nemesis mob perks done, check.
Break 20,000 perk points, check.
Complete all 5K perk points, stay tuned!
I'm all for waiting for things to get ironed out. I'd also like to thank you guys for getting on this as promptly as you did. Those're some record time responses.
The devs are going to reposition all of those inventory tables on updated character data?
I... have no idea? From what I understand of what they're discussing, that isn't it. I'm honestly not even sure what that repositioning idea would include...
I'm just gonna say this. After a year of playing I FINALLY got a chance to fight Qwyjibo and managed to finally get his perk, plus reward money. But if the choice was between never getting that perk and getting back my potentially lost Back up devices and costume unlocks in that bag, I can live with losing the perk for good.
I'm honestly not sure how long a rollback would take. Additionally, it's a path of no return -- everyone who played during that half hour would irrevocably lose that play time.
I suppose potentially that might be less of an inconvenience for players, technically, but it depends on how much people value that half hour. If someone got a lucky drop, that person would probably value it a ton.
I'm just gonna say this. After a year of playing I FINALLY got a chance to fight Qwyjibo and managed to finally get his perk, plus reward money. But if the choice was between never getting that perk and getting back my potentially lost Back up devices and costume unlocks in that bag, I can live with losing the perk for good.
Our goal is to make it so you don't have to choose between them. We'll see whether that ends up working, but that's our goal.
I... have no idea? From what I understand of what they're discussing, that isn't it. I'm honestly not even sure what that repositioning idea would include...
If they aren't going to revert to pre-patch data (that doesn't include the most-current patch), that means they will have to take the pre-patch inventory tables and dig out the 5th bag contents from the character data.. and add back the bags and their contents to the current data. Which, of course, will overwrite anything anyone added to any new bags during the 30 minutes of play time too. So they'll have to either script it out or hand-jam it.
Either way, That's.. a LOT of work for trying to not make people lose 30 minutes of play-time.
Not really worth it, IMHO.
This message brought to you by the superhero:
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All available action figures, check.
Hit the global cap, check.
All lore and event perks done, check.
All 1K mob perks done, check.
All nemesis mob perks done, check.
Break 20,000 perk points, check.
Complete all 5K perk points, stay tuned!
Comments
Worrying turn of events.
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
they contained the problem fast, from what i understand lordgar wasnt even in the office
*yawns and puts a tinfoil hat on you*
Well for example when they delete code thats no longer needed and dont keep a backup. Its happened in WoW it happened in SWG it could easy happen here saying the dev team is Crush and the G-Force Gerbils.
Both the Pandapocalypse and NGA caused toons and gear to vanish and roll backs couldnt fix it.
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
Well why the heck AREN'T they on the test server? EVERYTHING touched by a release should be able to be tested by the designated testers. It's no WONDER stuff like this happens.
Keep at it guys, you'll fix this issue I'm sure.
And I will always be @DZPlayer122.
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In an ideal world, this would've been the way it went down. Unfortunately, with the way our schedules work, I was driving to work when this happened; LordGar, for his part, was more focused on the actual shutdown and emailing other Cryptic folks with details, rather than on messaging it.
I'm sorry that we weren't able to provide more immediate messaging, but we had limited resources at that point, and they were focused on the issue rather than messaging it.
And that, mes amis, is what's taking so long...
- David Brin, "Those Eyes"
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Why not focus on getting a functional game back online while they worry about fixing their mistake on their own time?
Getting the fix implemented should be less disruptive than bringing it back up right away, and dealing with the issues and having to bring it back down later.
Quick update: We've identified the issue, and we're putting the solution onto our internal test servers. If that works, we'll be able to provide a timeline, and move ahead with implementing that on the live servers.
I hope nothing else breaks XDD
[SIGPIC][/SIGPIC]
@Pallih in game
Thanks for keeping us updated, TT. It is appreciated.
I doubt that the set was on there legitimately especially since it wasn't advertised or announced. If they do a rollback your zen will be returned and the costume would be locked once more.
Though, adding the costume set into the store officially after this might be a nice apology.
If you clicked that slot, you got a store popup window asking if you would like to purchase that slot. So...it was empty.
And playing by myself since Aug 2009
Godtier: Lifetime Subscriber
*Note - this is only aimed at those complaining about the same thing that was posted earlier in the topic about shutting it down before saying why etc etc
[SIGPIC][/SIGPIC]
They had one JOB.
ONE.
JOB.
[SIGPIC][/SIGPIC]
@Pallih in game
We have our top men on it.
Top.
Men.
It's the latter, actually, although we didn't intend it as an apology. I don't pre-announce new C-Store items and discounts (whereas I can pre-announce D-Store changes and changes to how LTS works), so we don't schedule those blogs to auto-publish. In this case, I was going to publish the Robot Samurai blog when I got in in the morning -- but with the issues, I thought it best to wait until we knew more.
Now that we've identified the problem, we've published the blog.
The set is there on the web version of the store too: http://co.perfectworld.com/cstore
You can't click on it for details right now, but I suspect that's because the servers are down, because you can't click on anything for details right now.
Edit: Ninja'd by the Turtle again!
@flamingbunnyman in game. Formerly @Roderick in City of Heroes.
turtle powah...mixed with panda sauce
[SIGPIC][/SIGPIC]
Try some SRIV when CO is down thats what I do that or BL2
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
Both, honestly. Players on the forums might know what's going on, so the disruption for you guys in particular might not be too bad, but players who aren't in the know would log in and suddenly be missing things.
[SIGPIC][/SIGPIC]
Handle: @Kurobasa
Btw - do not let the Hamster get a hold of that katana! Who knows what might happen!
ps thanks for the updates TT. At least i had an excuse to play Season 8 content on STO
@Liath | My PRIMUS Page | Altaholics | New Vehicle Models | New Emblems | Flag Tights
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Some MMO's would have posted something like "Emergency Downtime No ETA available" with perhaps an edit after 5-6 hours stating that there is "still no ETA" with no more information given.
The way TT is handling this is remarkable imho.
That is a completely valid point. But I meant if you were to do a rollback and work on fixing the patch after. Who would be disrupted more by that than by leaving the game down for hours upon hours?
It is true that TT does his best, IMO.
Only very poor or poorly run online games do this, every game I play has very vocal devs from most departments, art, programming, and even the big boy managers of the projects jump in every once and a while when they have something good to share. If you are playing a game with zero dev activity on the forums, that is a sign to find elsewhere to play!
Welcome aboard!
In game: @-seismic-
Now that i have your attention......the server is still down so
[SIGPIC][/SIGPIC]
Though to be serious, Champions is just in a very long dry spell, one day STO and NWO will have some production halting and be stuck to mini patches and all that effort will go into Champions... The voices in other people's heads tell me so. Anyway, enjoy a very extensive character customization system where you can make basically whatever comes to your mind... or your imaginary friend Sergio's mind.
Handle: @Kurobasa
I'm honestly not sure how long a rollback would take. Additionally, it's a path of no return -- everyone who played during that half hour would irrevocably lose that play time.
I suppose potentially that might be less of an inconvenience for players, technically, but it depends on how much people value that half hour. If someone got a lucky drop, that person would probably value it a ton.
WOw.. you're kidding.
The devs are going to reposition all of those inventory tables on updated character data?
0.o
Good luck with that. Seriously... That will be a feat and a large pain in the exit-only.
Unless I'm misunderstanding something. The rollback would make the most sense... recover the pre-patch game data, reinstitute it, fix the patch on PTS, reapply next week.
Take bow, applause, flowers thrown, happy people.
This message brought to you by the superhero:
All available action figures, check.
Hit the global cap, check.
All lore and event perks done, check.
All 1K mob perks done, check.
All nemesis mob perks done, check.
Break 20,000 perk points, check.
Complete all 5K perk points, stay tuned!
Come see me on steam (be friends, drink fine wines, clink glasses and KILL STUFF ONLINE!)
I very much regret not thinking anything of the 5th bag slot on PTS being gone, the other day, and asking if you want to buy it
I feel incredibly stupid at the moment
I... have no idea? From what I understand of what they're discussing, that isn't it. I'm honestly not even sure what that repositioning idea would include...
Our goal is to make it so you don't have to choose between them. We'll see whether that ends up working, but that's our goal.
This statement made me chuckle. Thanks.
Well in the worst case that there is rollback I am suggesting:
A cape that shows the veteran bag icon eating some items
My stomach is clear and my mind is full of bacon!
If they aren't going to revert to pre-patch data (that doesn't include the most-current patch), that means they will have to take the pre-patch inventory tables and dig out the 5th bag contents from the character data.. and add back the bags and their contents to the current data. Which, of course, will overwrite anything anyone added to any new bags during the 30 minutes of play time too. So they'll have to either script it out or hand-jam it.
Either way, That's.. a LOT of work for trying to not make people lose 30 minutes of play-time.
Not really worth it, IMHO.
This message brought to you by the superhero:
All available action figures, check.
Hit the global cap, check.
All lore and event perks done, check.
All 1K mob perks done, check.
All nemesis mob perks done, check.
Break 20,000 perk points, check.
Complete all 5K perk points, stay tuned!
Come see me on steam (be friends, drink fine wines, clink glasses and KILL STUFF ONLINE!)