As of today, the calendar seems to be off-schedule with regards to "tour the galaxy"--it's happening at 8pm, but the calendar shows a different time. EDIT: My bad--I take it the calendar is set with Pacific Standard time? It wasn't immediately clear to me.
This is being experienced by a lot of people, myself included, and I see that it was not addressed by today's patch. Hopefully within the next few weeks there will be another patch to address some of the non-crucial but irritating issues like this one.
It was a billing ticket, not a bug report. What's worse, it took three days just to receive that form-letter of a response. I know they're been slammed, so we'll give it one more shot. Still--I consider this pretty problematic.
I just subscribed in May, as did my husband. I received my Zen; he has not. He submitted a ticket. After four days he received an automated response that his issue had been resolved. I refuse to pay for a service that I'm not actually being provided, so we are both going to go ahead and cancel our newly formed…
When I level up and am granted a new ship, and go to customize its appearance...before I've even begun, there appears to be an up-front cost of 750 Zen to make any changes. I've managed a clumsy workaround (if you keep hitting the "random" button you can eventually make the charge clear), but it took me ages just to work…