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What is the Arc Client?
Install Arc

wylan#9758 Arc User

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  • You're welcome, glad it did the trick! At least we got a way around this thing, for now.
  • Putting the solution to the launcher autoupdate fail here too, in case people here don't find the other thread: Use any VPN to get a random IP address temporarily for the time needed to do the launcher update. (Not going to recommend any software here because I guess that would be against the rules.) Once you're connected…
  • Okay, SOLUTION HERE: Use any VPN to get a random IP address temporarily for the time needed to do the launcher update. (Not going to recommend any software here because I guess that would be against the rules.) Once you're connected to any address, start the STO launcher from Arc, Steam or from GameClient.exe as you…
  • The last time this happened to me and a lot of others, someone suggested to just wait several hours until it finally comes to its senses and finishes the update. It eventually worked then. Today, well, about 6 hours in now, it was going and going first and then threw a "connection lost" error, then started over the…
  • (Flaming, trolling comments moderated out. - BMR)
  • Try to change "gameplay proxy" to US at Options on the launcher. This helped me lately, although today it is the launcher itself that doesn't want to work properly. If the launcher lets you launch the game though, chances are the US proxy setting will eliminate most of the connection issues, if you haven't had it on…
  • For the past 3 or 4 weeks this problem became even worse than before. If the game manages to connect to the account server and get to the character selection screen at all, then it either fails there and you can try again and again, or you manage to log in but you need to wait at least 5 minutes after every single map…
  • For the past 3 or 4 weeks this problem became even worse than before. If the game manages to connect to the account server and get to the character selection screen at all, then it either fails there and you can try again and again, or you manage to log in but you need to wait at least 5 minutes after every single map…
  • I'm having that right now, too. Having been afk for more than an hour I was logged out, then of course it took 5 attempts to get back into the game. (Account server connection timed out the first 4 attempts.) Since I'm in and trying to continue the uni endeavor at K-7, there are long "SNR"s up to 40 seconds each,…
  • I have similar problems this week too, especially after the 6/20 patch. Before the patch it was just excessive lag and rubberbanding and some "Server Not Responding" counter but no disconnection, after the patch even logging in fails about 3 out of 4 times, so every time I'd launch the game or even just switch character,…