okay, not sure what happened, with 23rd C characters once you complete welcome to earth spacedock all of the story missions are gray and you can't replay welcome either.
when you talk to Lt Laurel you don't get credit for that part of welcome to spacedock and as such don't the get next leg to go to Adm Quinn without completing this no one with a new 23rd C character can go any further
As I said before once you finish the 23rd century story arc, and try to do welcome to earth spacedock Lt Laurel is broken which stops any new character from progressing
at this point I hope you are working on a quick patch: when you run a new 23rd century character when they get to the 25th you can't complete welcome to earth spacedock. It seems Lt Laurel is broken
bugs: Adm Garrett's office is way too dark other areas on 23c earth spacedock are too bright when you finish the 23c story arc and go to 25c you can't finish intro by taking to Lt Lauren also for tribble can we get access to bank and mail in 23rd century and a vendor for tribble that produces things needed for crafting oh…