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Xbox sto broken

black25#1340 black25 Member Posts: 13 Arc User
Since Tuesday update or patch I can not do any TFO work on any of my characters as it starts loading you into a TFO then the game says lost connection with servers and then this puts me back to the title screen which I normally press A but nothing happens so have to quit the game totally so I then sign in as quickly as possible just to get a penalty for not doing the TFO .
I am not the only one who has the same issue on Xbox .
I have uninstalled the game twice. Reset my router and hard reset my Xbox nothing works and getting very fed up with these problems.
Post edited by baddmoonrizin on

Comments

  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,582 Community Moderator
    Its possible that its not on your end or Cryptic's end. Don't forget that you're not plugging in directly into Cryptic's servers. You gotta go through several nodes along the way. In which case there is nothing either side can do because its a 3rd party with no connection to either side.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • black25#1340 black25 Member Posts: 13 Arc User
    edited October 2022
    (Flaming, trolling, ranting comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,582 Community Moderator
    edited October 2022
    Dude... I was merely suggesting a possibility. It is not always Cryptic's fault when connection issues come up.


    Will a fix happen immediately? Depends on how complex it is. And since you said this was on XBox, they also have to work with XBox people as well. So please be patient rather than jumping to the nuclear option that won't help anyone at all.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    edited October 2022

    Ok, how about we give them a chance to fix the issue, if there's one that they need to fix.
    Post edited by baddmoonrizin on
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  • black25#1340 black25 Member Posts: 13 Arc User
    > @rattler2 said:
    > Dude... I was merely suggesting a possibility. It is not always Cryptic's fault when connection issues come up.
    >
    >
    > Will a fix happen immediately? Depends on how complex it is. And since you said this was on XBox, they also have to work with XBox people as well. So please be patient rather than jumping to the nuclear option that won't help anyone at all.

    Sorry no disrespect just fed up that I can not play without getting a penalty for doing a normal TFO and that's a slap in the face and very frustrating as you would understand.
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    Sorry no disrespect just fed up that I can not play without getting a penalty for doing a normal TFO and that's a slap in the face and very frustrating as you would understand.

    Sweet baby Kahless with the hyperbolic "slap in the face." 🙄
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
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  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,582 Community Moderator
    Sorry no disrespect just fed up that I can not play without getting a penalty for doing a normal TFO and that's a slap in the face and very frustrating as you would understand.

    I can understand being frustrated. Happens to us PC players too. All I'm saying is that ranting and demanding doesn't help anyone. We can all agree on getting frustrated. But taking it out on people and demanding a refund doesn't help the Devs solve it any faster, and it doesn't help you get it looked at any faster. If anything... it makes things worse. All I'm asking is that you understand than it can take time to track down the issue.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • black25#1340 black25 Member Posts: 13 Arc User
    edited October 2022
    (Flaming, trolling, ranting comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    Since this is clearly no longer about getting something fixed and more bashing and demanding than anything productive, we're going to shut this down. Hopefully, the devs will still be able to sort this issue for anyone else who might be affected.
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
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This discussion has been closed.